Awesome service. The technician and manager were great. Quick efficient fix to our RV! Thanks guys!!

Great service personnel. Clean and courteous!!

Great service. Needed routine service on a generator in a mobile clinic. The job was very well done and in a timely manner. I have been there on three occasions and will continue to take the vehicle to them for any future service. Thanks Josh.

Excellent service on our Winnebsgos Onan generstor.

Got the recall done in the time they said.

Cummins chance so so much,they don’t answer the phone,the charge you for shipping parts the guy on the phone is really unrespectfully don’t go that Cummins anymore

Service managers very helpful. Would have been 5 stars but think price could be less for oil changes and lube.

Thank you Cummins Repair! I truly appreciate the help and attention Josh Veith and the service department provided. Everything was performed professionally and I HIGHLY recommend this repair facility. I hardly post reviews online, but feel the people here deserve a thanks! Again, thank you Josh Veith, Eddie, and Cummins for the service!

I had an issue as I was on the road, stuck in limp mode - 5mph- very close to the cummins service center and they couldnt even help or remove the code. I needed to get back home - about 60 miles away.

I got the parts that I needed but Management needs to get their attention on Customer service. I feel that Cummings associate was rude.

Be careful with this people! They asked you for all our personal information just to buy a part and then sell it to any other institution.

Always have what I need to keep my 6.7 ISB running strong.Picked up a nice hat too

Always friendly and knowledgeable service and assistance!

Just dropped off broken equipment

Very helpful and theres a full hookup on the property inside the gate at the back. No sewer. Great service. Im drove from Key West, Florida.

There always very helpful on my 09 6.7 4x4 2500

Josh worked on my generator for my customers camper. He was knowledgeable and friendly. The generator works like a champ now and it didn’t cost me an arm and a leg to fix it!! And they stay open late so you can wait until the traffic dies down to go pick up and drop off equipment. They even unloaded and loaded it back up for me!!!

THE ONLY REASON IM GIVING THESE GUYS ONE STAR IS THERE IS NO WAY TO GIVE THEM LESS!! These guys are a total waste of time!! If they even answer your call they need every shred of information off your engine that there could possibly be then after all that they leave you waiting and waiting. When they finally do get back to you they tell you the have no information even though you have given them the engine serial number, CPL number, SO number, generator model and serial number, etc, etc. I think they need to refine their hiring processes and get people that have a bit more motivation. Or at the very least get some type of customer service training!!!BTW I called Grande Ford and they were able to get me the info I needed in less than 5 minutes!!

Excellent service...courteous and friendly staff. Eddie was our customer service rep. Not only did he perform the scheduled maintenance, he gave us an informative maintenance schedule and some parts we could purchase to minimize mechanical emergencies while on the road.Had oil change on our RV and we were in and in less than a half a day.. Thumbs UP!!! 👍👍👍

We were just passing through San Antonio when an issue arose with our motor coach, so we had to make an unscheduled stop for repair. Cummins San Antonio was able to get us in the next business day, diagnose the problem, and get us back on the road in a reasonable time. They also helped us coordinate warranty coverage from Freightliner as the problem turned out to be a chassis problem not an engine problem.All in all about as pleasant an experience as an unplanned breakdown can be. I talked with several other customers during our wait and they all reported positive feedback on their experience here. When people in the middle of vehicle problems report good experiences, it’s a rare thing.

Very professionalhad covid plan in place did not have 1 part and had to order it otherwise top notch.

Went to pick up items from semi and treated like. Like I was an infected terminal patient with steal toes.... Ooo my god. Put all that. Energy to fix your motors..

Great place if you need repairs. They keep you informed and the mechanics and office staff were professional.

Great customer service, they kept me up to date on my repairs.

I purchased a new Work & Play 29WKS Toybox RV Trailer that came with a Onan 5.5 HGJAB generator earlier this year. The generator would sporadically kick-off. I took it to Cummins in San Antonio to be fixed. Josh diagnosed the problem being improper installation of the generator by the manufacturer - Forest River. This doesn’t surprise me because we’ve experienced other assembly related problems with this unit. Josh wrote a very detailed description of the problem and solutions that greatly assisted my RV Dealer in convincing Forest River the problem was their fault and should be covered under warranty. THANK YOU JOSH! I hope Josh and his superiors see this review!

Wow, we must have called at the wrong time and somehow ended up with a guy who wasnt having a good day. He was rude and short with us. We ended up at Billy Bobs, and they were amazing. Its really too bad, because we generally love Cummins - just left Cummins in Orlando.

Great place to get work done,right and on time. We had work done on a 40ft. motor home didnt have any problems.

Always have what you need friendly and great prices!

I work on a lot of 5.9 & 6.7 L Dodges & their prices are almost always cheaper & genuine! They do stay pretty busy but the service & their knowledge base about their product is phenomenal!

Great place and prices are surprisingly affordable for a dealership. Mechanics were very knowledgeable had great service from anthony garnier he was very polite and a great person to deal with he always had a answer for me and finally fixed my problem. I had been to many other shops who promised this and that but never solving my dilemma anthony diagnosed and fixed havent had any problems since then.

Picking up a muffler

Horrible service. I will never buy another Cummins product. My Kenworth t880 is consuming a gallon of oil every 2500 to 3000 miles and apparently thats within acceptable limits. The attitude of ALL service reps at this location is deplorable. They treat you as if you are a criminal for trying to get a warrantee issue resolved.

3.9 I dont thing so!I called to get a diagnostic on my Kenworth T680, 2016. They told me to bring it next Tuesday!When my driver took the truck in, they said we didnt have an appoint and if I want to make one will be until next month. I got upset, and few mins later they call back saying the we did have and appoint, we left the truck the next day, I called to find out the status, and they told me, and gave me a cuote over $13,000 for a small oil link, because when day take those parts apart the they brake, they were charging me like if the parts were already broken, I told them to stop right there dont touched and just for the diagnostic they charge us $399.00,Then I felt like my money just when to the drain!!I dont thing is fear, I think is way to much money just for a diagnostic!

I buy my oil filters for my dodge diesel here. Much better priced than dealer.

This Cummings Shop gave me the fastest and fairest Service I have had in 8 years of being a owner operator..thanks youre great on 11-01-16

Cummins Southern Plains LLC, your parts system is about 20 years out of date, how do I know, I worked for a dealer 35 years ago and its the same dam system. Do you know how many parts folks would buy if it was easy ? how much time your parts people could spend with customers that mater.the answer is no you dont.

Nice people in person but never answer the phone

Wow spent $400 just to leave with the same knowledge I had before I took it in to find out why I’m burning oil, instead of just saying we could do this or that we will just charge you $400 and then suggest something that may or may not solve the problem, let’s start with $1500 on top of the $400 and there is a 50/50 chance that it will work.

Service was good.

Really good service. Talk to eddie

The parts department was vary helpful, but parking is limited

Great place but not good hours.

Very nice and friendly,nice place to go.tks Mr Cruz.

Done all the work on time well done

They were very helpful with our generator

Customer service is always great here

Helpful in person, difficult to get people on the phone

Very pleasant and respectful Cummins repair shop, employees go above and beyond for their customers, cudos to Mr. Eddy.

Great deal on Kool stuff

Great Service at Cummins sales and Service

I think the world of this crew and their performance for Pumpco

You guys always help us out when we need it...thanks a bunch!

Will get your parts when ask

Quick in & out

Fast service

Great people

True professionals.

Bad bad

Never been there

Okay

Exciting!!

👍👍

They never answer the phone and the only time they answered me was reluctantly and in a bad mood and they never answered me again

Prompt reply

I feel my original part requests at this center.