This is a company who is extremely professional, friendly, helpful, and most importantly they always look out for my best interest. Its not all about money. Its about their customers. I highly recommend Allstate Insurance to anyone looking for a new insurance company.
Couldn’t have asked for a better agency! Both Tarla and Atul Bapodra are professionals you need in your life. They find you the best policy and connections compared to any other companies.
Hands down the worst experience Ive ever had with an insurance company. Ive been a business customer of this agency for almost 15 years and over the last 5-7 years have had nothing but problems. Prior to that there was an employee named Gerald working there who was all about customer service, he would go above and beyond to solve problems however since his departure the customer service has become non-existent. Ive had the owners husband yell at me, they have stated they would call back with answers and dont and for whatever reason they always say their system is down when calling in to take care of policy questions. They are the most unorganized and unresponsive group of people you could ever meet. The latest issue is that they say they somehow forgot to auto draft one of my policies for the past four months and now want a payment of nearly $1000. I asked how such a thing could happen as I am on auto pay and all my other policies have been paid as scheduled every month to which they simply said, they dont know. There is not much I can say about Allstate as a company as I have only had two claims with them in 15 years but whatever you do, dont buy the policy from this group. You may ask why I have remained a customer so long, simply, its difficult to change agents. That said, Ive had enough and am now going to find the time to make the change even if it means changing agents and insurance companies.
This is more about Allstate as a company than this agency. Worst experience. When signing me up for Home Insurance, my 15 year old roof was not old enough and they covered it fully! However, after one year it was old and they would not fully cover it. Classical BAIT-AND-SWITCH. Also, when you file a roof claim, they wont pay up despite the fact that the entire neighborhood had their roofs replaced due to hail. Do yourself a favor and stay away from ALLSTATE. You are NOT in good hands!
Tarla Bapodra Insurance Agency is my agent for auto and homeowners insurance with Allstate for the past five years. I was insured with Allstate off and on since 1990 and her agency is most helpful. It is easy to contact her office and the response time for questions or concerns is excellent. I recommend her agency for anyone contemplating insurance through Allstate.
Excellent insurance company. Very caring and efficient people with whom to work. Very good service as well as good, competitive rates!
Love working with the Bapodra Allstate Agency, and Ruby, in particular, has been extremely helpful. My husband and I use this agency for home, auto and small business needs and feel we are in great hands!
Every thing take n care good
Tarla and Atul are the best All State agency after our extensive search and research done in San Antonio when we were in need of auto, home and life policies. They served us over 18 years till we relocated to Indiana. I will go back to them with no hesitation if I get another chance. “To be in the good hands you need to be in the hands of Tarla and Atul not just with All State”
Staff is very friendly and helpful. Insurance rates are very affordable. I am happy.
Great personal attention
Everyone Is very Friendly And Professional. Always there to answer any questions or concerns. They go above and beyond to meet your Needs. Im very pleased with everyone in this office.
I have been with this company for years and I am very happy and satisfied in how they conduct their business. They are always in contact and make whatever process you need to do run very smoothly and without any issues.
Bapodra agency has always taken care of all my insurance needs. There entire staff makes me feel like a valued customer and they consistently go out of there way to exceed guest satisfaction. Keep up the hard work.
So true with the saying Youre in good hands with Allstate. I would recommend not only car insurance but the whole package - car, house and life insurance.
Very rude
Ive been with Allstate for over 10 years. They have excellent and caring service. I highly recommend Allstate.
So far so good. Im happy. All the staffs are very nice and helpful.
I have been working with the Bapadras for many years. They are good people. I highly recommend them.
Great agents, even it took me long to approve butI recommend it to everyone
I’ve received nothing but the best service from my agency
Everyone is nice and helpful. Always answers all my questions. :)
I have been been a long time client of their agency. The staff has always been very professional and knowledgable.Always there to answer any questions or help with any needs you might have!
Worst experience ever, has been charge for nothing, when I sent email for clarification of the bill, I got no reply from Mrs. Beverly!!! They took my $67.22 for nothing... Will never use their service and will never recommend to anyone!!!
Best price best people best service in the market
She and her staff have been responsive, patient, and helpful.
Wonderful people to work with especially Ms. Ruby.
Always interested, always helpful, excellent customer care.
Great Insurance company and customer centric, Great service!
Very polite and nice people😎
Great agency and great people !!!