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Bug Express Pest Control
2210 Austin St, San Angelo, TX 76903, United States
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Bug Express Pest Control

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Ta
Review №1

Adam from Bug express provided excellent service. He was professional and friendly, and was patient with my dogs. I have used Bug express for several years now and I’ve never had a problem.

Ev
Review №2

Been using these company for several years. They do a great job, come every quarter to spray my place. I dont see as many scorpions and spiders. Their professional and friendly. Highly recommended.

Am
Review №3

We have been using Bug Express for years. Everyone them at works there is beyond friendly. Mason is our service guy and he is amazing. He always goes above and beyond to make sure he does the job right. I would highly recommend Bug Express and Mason.

Mi
Review №4

Junior came out and sprayed our new house, he was very knowledgeable and friendly and explained everything. He was a great guy, extremely friendly, and made us laugh. I hate bugs and have a huge fear of them but I’m glad they took care of them for us!

ja
Review №5

I would strongly suggest that know one call bug express. There not professional. For one when. I called to make an appointment they me up for the next day and never showed up. So I made another appointment for two days later and they never showed. Yea these guys are horrible. Horrible customer service. I would grade these people an F.

jo
Review №6

Fantastic company with fantastic owners and loyal employees. Simply the best in San Angelo.

Ma
Review №7

We use these guys, and so far they are great. We really like Adam

Aa
Review №8

Ive been using their services for over a year now but hadnt gotten around to saying how great they are, they go above and beyond to give you quality service and bend over backwards to make sure youre happy. Its homegrown local businesss like this that I miss when Im working out of state, were spoiled sometimes San Angelo!

An
Review №9

The sprayer was on time and very friendly and knowledgeable. If there was still a problem, they will come back to redo it.

Jo
Review №10

Always a pleasure to hire this company. They are professional, punctual, and reasonably priced. And they understand my hatred for bugs. :)

Ch
Review №11

Great friendly staff ! Made me laugh 😂 thanks guys!

Fe
Review №12

They came on time called before they arrived inspected and treated the house explained the procedure we ask questions he answered all very professional!🤗👍👍

Lu
Review №13

Cookie came out and treated the whole house in preparation for the winter and found we had a wasp nest attached to the side of the house. He treated it and was very professional and courteous. We were very pleased with his attention to detail and light humor! Thank you Cookie!

Br
Review №14

Friendly and professional. I did have to get respray once. They were very nice about coming back quickly.

Am
Review №15

After buying my first home I soon figured out that the previous owners & my neighbors never rake the leaves in their yard around their entire house. After I raked the piles of leaves in my yard it stirred up some bugs. I contacted Bug Express immediately. Loretta was extremely helpful & the technician that came out for the initial treatment was very informative. All of the technicians have been very professional & always ask if Ive been having any issues. Im set up for quarterly treatments & Ive had to reschedule a time or two & theyve been very accommodating.Alfie was my last bug sprayer & he explained that because of the weather hed be treating different this time. I appreciate him being informative.I highly recommend Bug Express!

Pa
Review №16

Alfonso came out and serviced our house today. He did a fantastic job. They squeezed us in when we didn’t have an appointment and were very clean and professional. Definitely happy with our service! We liked it so much we signed up for the quarterly service also!

Li
Review №17

The technician was very knowledgeable and very quick. Good job

Je
Review №18

I have used Bug Express for years because of their outstanding customer service along with their knowledge of pest control. If we found any pests in between quarterly treatments, they would immediately and take care of it for extra charge. They explain everything in details that any home owner can understand. I would highly recommend Bug Express

Ka
Review №19

Great customer service from the office all the way to the technician. Greg came out to my house and was so polite, friendly and informative. Thank you Bug Express!

Sa
Review №20

We are brand new to the area and just bought a house and found bed bugs! I called the office and they treated our house the same day! Anita, Jaime and crew were very compassionate and understanding and helpful. Everyone I talked to was professional and kind! Thank you so much Bug Express for going out of your way, working a longer day and making sure we were taken care of. If I could rate you 10 stars I would!!!

Ma
Review №21

Had to get our house treated twice but service was prompt and quick will recommend to anybody

Br
Review №22

Bug Express used to be really good but not impressed anymore. They have been out twice in the past two and a half months and our problem is worse now than it was before they came. I called for another free retreat since 90 days have not passed since I initially set up quarterly service but was told that since the 90 days will be up in 10 days that we would just have to go ahead and pay again for the regular quarterly. Not going to pay for another quarterly when it’s not working anyway. Not sure what has changed but they stuff they use doesn’t work anymore. And the 90 day guarantee should expire in 90 days, not ‘almost’ 90 days.

li
Review №23

They got rid of my rats really fast but one of my small dogs got into the poison and that cost me almost 200 dollars

Te
Review №24

A year ago I had a big wood ant issue. And being a new business I needed my store serviced also, due to the home being attached to my store. I have had no further issues with ANY BUG whatsoever. Thank you so much!!!!!

To
Review №25

Best pest control company in San Angelo! They are affordable, helpful, and always efficient!

Tr
Review №26

Alfie did an extraordinary job I would like for him to keep coming out if possible he went over and beyond. He is a great asset to your company Thank you

Lu
Review №27

They did a free termite inspection and gave me a lot of information for free. They were super nice and professional. Highly knowledgeable as well. Zero complaints whatsoever.

Ja
Review №28

Wonderful family to work for!I owe my success today leading a pest control company in Chattanooga, TN to Darlene. She gave me a chance years ago with no experience and got me started in the business and I learned a lot from Bug Express I will always carry my memories and knowledge from here with me always! Highly recommended this company for all youre pest needs!!

Bi
Review №29

I contacted a few exterminators in San Angelo to survey my home for carpenter ants. Many of these businesses tried to upsell other services, in the first moments of my phone call.I was encouraged however, when I contacted Bug Express. The customer service rep was pleasant and professional. I was asked for some specifics, and encountered no upselling, only courteous service.Tray came to the home (on time), and thoroughly inspected for problems, explaining his procedures, and outcomes. Very professional in his work, and knowledge.From initial phone call, to completion, I am totally pleased, and highly recommend.

Ca
Review №30

This people are great at what they do. And the price was not bad at all!

De
Review №31

Jaime was just here and he was wonderful as usual. He is so polite and professional.

Ka
Review №32

The lady that comes and sprays our apartment complex is always rude. Seems to hate her job for what ever reason. Why hire someone thats gonna be rude to me and my family. Wish we could get someone else to spray instead or a different company.

Ci
Review №33

This company is wonderful. They are very professional and knowledgeable. I have never before had a pest control company go around the house and knock down all spider webs and other issues with a brush. I have used other national brand pest control services and they do not compare to the AMAZING customer service provided by Bug Express.

Pa
Review №34

Great service

D
Review №35

Thank you for all you do. I really do appreciate the good job that Daniel does. He comes in and he remembers all what needs done.

Ro
Review №36

Absolutely fantastic service. Theyre careful, prompt and reasonably priced. They have certainly earned our business.

Al
Review №37

Great professional service - from Loretta to the technicians! Alex does a great job!

Je
Review №38

Exceptional office staff and workers! They go above and beyond in there services making sure we are happy especially Dustin G. Would highly recommend him and BUG EXPRESS to everyone!

Tr
Review №39

Great customer service and Adam solved our major problems!!! Reasonable prices too!

Do
Review №40

Does not take the time to evaluate your situation. after 4 attempts at my daughters house the problem seemed to get worse. Each time they sprayed it was exactly the same way as the time before. After one call to a different company my daughters problem was gone.Do your research before you choose who to use!

Ma
Review №41

On time. Professional service.

Bi
Review №42

So delicious

Ch
Review №43

Jamie is Awesome!!

Information
3 Photos
43 Comments
4.6 Rating
  • Address:2210 Austin St, San Angelo, TX 76903, United States
  • Site:http://bugexpress.com/
  • Phone:+1 325-653-0069
Categories
  • Pest control service
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8am–5pm
  • Sunday:8am–5pm
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Payments
  • Debit cards:Yes
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