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Terminix
1829 Freeland Ave, San Angelo, TX 76901, United States
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Terminix

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Ha
Review №1

David George was reliable,efficient, knowledgable,friendly and informative. I was pleased with the service.

Za
Review №2

The tech, David, did a great job; reported everything he found with pictures and he also found my lost ring in the yard! Delivered it to me when he was done.

An
Review №3

I have the quarterly service and am so far pleased.1

Ma
Review №4

If I could give zero or negative stars I would. This is the absolute worst quality service and customer support I have ever encountered. We had ants in our kitchen and called to have our home treated. Technician came out and only treated outside of home so my wife had to run him down to treat the inside, which is the whole reason for the scheduled appointment in the first place. So on Sunday, we still have ants, I called to schedule another appointment and was told they would be out Monday between 8-10 am. Monday came and went without any additional service. Finally Tuesday I get a call saying they can’t come out until the following Friday. As a business owner, if I did a job that a customer was not satisfied with I immediately address the issue, and besides discounting the service, get the issue resolved ASAP! If I treated my customers the way I was treated, I would be out of business in less than a month. I will be filing a complaint with the BBB immediately. This is why you should small local businesses who actually care about their customers!

li
Review №5

Omg!! The service guy who took the termite baits out of my yard was late and in too much of a hurry... less than 10 minutes later he was done! The next day I found termite poison baits in my yard chewed up by one of my pups! 100 dollars later my pup came home with strict orders to keep an eye on her for any bad signs... DONT BE LAZY AND RUSH A JOB!! WE PAY FOR A YEAR OF PROTECTION AND GET NO PROTECTION IN THE END!!!! I ADVISE TO FIND ANOTHER COMPANY!!!!!!!

An
Review №6

Not at all what I expected. The service is really good. They are patient with us in our neverending war on fire ants. The price is not as friendly as the technicians that have come out here but its worth every penny. They are as thorough as you could expect or hope. Im glad I went the extra mile because they do as well.

19
Review №7

Great technician and job well done. Ians work is always first rate and done correctly. This is important to our establishment. We want an insect and nuisance free environment for our customers. Thank you, Ian and Terminix.

Jo
Review №8

Horrible customer service including the manager Brandon and even upper management. I would recommend calling someone else unless you’re trying to be disappointed and be left without anyone trying to resolve your issue. Never again will I use this company.

St
Review №9

Terminix did a great job. They always call before the scheduled appointment and are very professional and polite. The service man showed up at the exact scheduled time, which is really nice. I have been using them for several years and do not have any complaints.

St
Review №10

I have used Terminix for more than 15 years. I own a home and 2 rent houses and have a maintenance agreement. Technician, Andrew, is professional, efficient and courteous.

Br
Review №11

Simply the best in protecting your home!

AL
Review №12

Terminix took money from my bank account after I was told the service I received on June 1st was free. I dont know since when is alright to take money out of someone bank account without consent. I will never do business with them again. After they took 250.00 from me, I still have the problem. DO NOT DO BUSINESS WITH TERMINIX! oh and all I was told, its not in our notes that we told you it was free of charge. Of course is not!I had to but at least one star to be able to post this review, but they dont deserve a star at all!

Ha
Review №13

My service representative is great. He is always very personable and does a great job.

Li
Review №14

I looked at my bill after the technician left and realized he had dishonestly written in several services that he said he did to my house which he did NOT do! I specifically asked him to spray up under the eaves of my home. My 25 year old daughter was on the front porch and I asked her to watch him and he was not spraying up under the eaves. He did not know she was watching him until she said something, and he told my daughter that he was spraying up under the eaves, as he turned the corner of the house out of her view. He wrote on my ticket that he used the pressure sprayer attached to the truck. He did not! We were having problems with mice so he brings in 5 sticky boxes to be put together and put where the problems are. He put together 3 and handed my daughter the other 2 and told her to put them where ever she wanted to. From where I was sitting I could clearly see him spray one bedroom and he only sprayed down one wall in that room. I am in a wheelchair and it made it difficult for me to follow him around, so my daughter was. The last thing he was dishonest about on my ticket was that he had put granules out and I can ALWAYS see them after techs put them out. I never saw one granules. One more thing inside my house, I have a severe problem area around french doors I have and a lot of insects come in there so I asked him to spray it really good in that area and he barely went over it. He also did not spray behind my couch. I had been using Terminix for years and always had the same wonderful older technician that put 110% into what he was doing and always did everything he marked on that ticket he left me. When he retired, I got a new technician that I never felt comfortable about. He always spent half the time my prior tech did supposedly doing the same things to my home. Then one day my daughter was here to watch him outside and I looked at my ticket and saw proof positive he was pulling the wool over my eyes!!! Then I started the process of trying to complain and let his General Manager know what was going on with him and for MONTHS could not get this man to call me. I stay home everyday and have voicemail. He would NOT call me. Then I was told his supervisor would call me. Never got that call either. They have an office in San Angelo TX but the only # you can call is the corporate # in some other state. All I could do was complain to them and just get empty promises about phone calls that never happened. They even serviced my brothers house 2 miles from me and they stopped coming to his house with no notice or explanation to my brother. I would NEVER recommend using the San Angelo TX office! And if you do use them you better follow them around and make sure they are doing what they are putting on your ticket. From the horrible dishonest service I had gotten from this tech to being ignored about it by the General Manger and his supervisor, this began to affect my health so I finally just had to put this out of my life and forget these people. I paid my last bill and will NEVER use them again. John, I wish you had never retired!

Je
Review №15

Excellent service and great treatment plans.

Mi
Review №16

Fast service

Jo
Review №17

They come when they say they are, are courteous and professional

Tr
Review №18

They charged me wrong...and would not correct the billing...they did not do the job they said they would do...do not do business with them...i have turned them into the better business bureau...

Ki
Review №19

They get the job done, but the price is high.

Kr
Review №20

The nice man answered all my questions and the mosquitoes seem to be gone!

No
Review №21

Chloe was amazing!!!

Information
13 Photos
21 Comments
4.1 Rating
  • Address:1829 Freeland Ave, San Angelo, TX 76901, United States
  • Site:https://terminix.com/exterminators/tx/san-angelo-2528?utm_source=gmb-listing&utm_medium=organic&utm_campaign=local&utm_term=sanangelo
  • Phone:+1 325-486-3405
Categories
  • Pest control service
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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