Since I got my pup North Concho Veterinary Clinic is the only vet he will ever go to. All of the employees make us feel as though we are home when I take him for his appointments and he loves them! Gets so happy to see them every time! They always answer any questions I have and take good care of my boy.

Very affordable! Awesome staff and service. Highly recommend!

I had my little girl (Sadie) in to get a lump removed right next to her eye. The surgery was a success, and she is recovering fine. Very friendly and professional staff. Thank your for services!

My sister has been coming here for years, and it was time to get my kitten neutered, shots, the works. Everyone was so nice, from the first phone call to the pickup. I cant recommend them enough.

This place is interesting. Had an appointment at 3:25PM. I arrived on time, yet was not seen till 4:00PM. They must have invented a new language because I did not know that 3:25PM translates to 35 minutes later. If you value your time, do not come here. Would not recommend.

After using this vet clinic for a number of years, I stopped because of one of their employees. She is very bad at communicating with customers and she shows no compassion for animals. If I didnt know better, I would think she ran the whole place. During the last visit for me, she came into the exam room telling the girl helping me that she needed to tell me I had to pay the full bill. I was sitting right there and she could have just directed it to me. My dog was getting shots so it was a small expense. She is very unpersonable and I believe she is some other employees daughter. She really doesnt have any people skills and she isnt the vet so she needs to stop acting like she knows all. Running of business.

I liked the way Ivy felt comfortable with everyone. Even though we had to visit outside. I also liked how friendly the staff was to Ivy. To us also.

The staff at North Concho Vet clinic is great. I’m new to the area and was nervous about finding a good vet.The search is over. My dog needed shot updates to board and the staff met me at my car and took my 80# fur baby inside for his visit and brought him back to the car. I didn’t even have to get out. Great service during this pandemic. Thank you!

The staff was extremely sweet and took great care of both my dog and cat! Awesome experience!

I love this place. They always take awesome care of my dogs. I will not take my animals to any other place. My Oreo gets excited when he sees his favorite girls come to the car.

I continue to appreciate the Covid precautions taken by North Concho Veterinary Clinic with curb side service.

Im very appreciative to North Concho Veterinary Clinic They took good care of my Gingy. I highly recommend them for all your pet needs.

They loved myBabee!

Super friendly let me wait in office even though it was lunch time. I was in from out of town and needed to get and provide shot records to my city. Their staff was very understanding and did what they could to help accomplish this. Outstanding service. While I was there an injured dog came in and discussion of a needed deposit came up, which they agreed to wait for. It was clear that an animals health and well being comes first at this Veterinary facility. Prices? This Dr. is no way after your wallet. I couldnt believe how cheap it was to get my dogs rabies shot and certificate.

The staff is absolutely wonderful! I never had a problem with them. Ive been going to this vet clinic since I adopted my dog back in 2014. Prices are reasonable and it is close to my neighborhood! I wouldnt want my dog to go to any other vet but them! They work diligently and really care about your fur babies! Sadly Im moving soon and have to find another vet. Wish they were nationwide!

I have many dogs and horses. I consider myself to be a rescuer because I will take in care and love animals that are rejected. They become my fur babies. The staff from Concho Vet are so human and understand the love between an owner and their baby. They care for my animals with so much care and love.. I still not go anywhere else with my babies. Thanks to God that I found good people, Im so blessed to have found them.

The ladies were extremely nice, understanding that we were on a budget and cleanest facility Ive been too !! Will definitely recommend to everyone we talk to about vets. Very affordable, we paid 110 to get our male 50 lb. Dog fixed everyone else wanted 145+

Dr. Russell and his caring staff have taken care of my 2 poodles for 15 years. I love everyone there. We get our grooming done there as well. Once, when I was unable to make it there, Lauren brought my dogs liver medicine to my home. Her mom Lisa runs an efficient front desk and I just bill my Care Credit account . Thanks NCV for many years of great service!

They were kind and professional. Really good at making my dogs at ease with the shots and exam. Affordable as well!

Dr. Russell and staff treated my two dogs with tremendous compassion and care. They were very professional and kind to me and my fur babies!! The prices were extremely fair. I would definitely recommend taking your pets to this clinic. Dr. Russell and his staff are the best!!!

Dr John and the rest of the staff are always so friendly and use gentle hands on my fur babies! I appreciate them very much. I’ve been taking my babies there since 2011.

I had taken my dog that passed away the day after Christmas to get cremated at North Cocho vet and they were friendly,kind, and respectful. Not easy bringing a loved one in to be cremated but they understand the whole grievance process for the deceased loved one. When I did get the ashes back it was more then I expected which was beautiful. The ashes where in a neat box with a tag with my dog Stewies name date he was born and passed, nice letter about Stewie, a card with his paw print in it, and a couple other cards with poems. My mom and sister been using North Chocho Vet for awhile and never had a problem with then ever.

We first took our rescue dog, that we have had for 5 years, here a month ago. The doctor and his assistance were so nice and answered any questions we had like his age for one as we never knew how old he was. They prescribed him medicine and said he if he gets any worse or you need more just call us and we will refill. We waited a couple weeks and noticed our dogs back legs were getting worse so my husband called up there and told them the situation and if we could get more pain meds. They said absolutely and to come by later to pick up. When my husband came to pick up meds the girl behind the desk (guessing she is the office manager, she sure acts like she is) starting questioning why my husband was picking up meds and who authorized it as we don’t give pain meds to dogs we haven’t re-seen. He told her what the lady had said as well as the doctor telling us to call if we needed more. She then proceeded to tell him different diagnosis and age then what the doctor told us, basically telling him our dog didn’t need pain meds for what she said he was diagnosed for. We scheduled an appointment for our dog so he could be re-seen because he is getting worse, the morning of our appointment they called to say the doctor had a medical emergency and couldn’t see us (understandable), after telling us that they basically said there was nothing they could do further for our dog and that if we wanted to we could take him to a specialist in San Antonio or we could just let him take his course. How would she know there was nothing left to do for him if they can’t even speak to each other and tell us the same diagnosis?? Plus they have only seen our dog ONE time! The doctor told us if he got worse to bring him in and they could do further tests but now she is saying over the phone without them seeing him again that there is nothing they can do and just washing their hands of him! Will never go back to this place for how that lady handled this situation and being allowed to talk to patients like that.Would not let me respond to your comment - I would like to know what verbal abuse took place on my part? I simply called Lisa to ask why she was calling my husband to talk about MY review I left. You, Lisa, are the one who said I was unintelligent before hanging up on me. You never once stopped to listen to what I was saying or my concerns.

The staff is very friendly and courteous. They were able to squeeze us in for a last minute appointment.They were very kind with my dog and was quick to answer any questions that my 8 year old son had for them! Very pleasant visit!

They took good care of my dog

North Concho Vet Clinic has been taking care of my fur babies for over 10 years. The Excellent staff is always ready to help. Dr. Russell is phenomenal. The grooming staff is fantastic. My fur babies always get the best of care.

I have always used this place for my pets, my kids pets and even my brothers baby.... Thank you guys so much wouldnt take my furry kids anywhere else!

I appreciate every thing they did for my puppy, he is 6 months old he got parvo and they saved my Juno, he is all well and back to his normal self again, I owe them alot for saving him. Thank yes all so much.

Dr. Russell provides an excellent service and his staff are great with the animals in their care. All 4 of my cats are treated there and they have all received wonderful treatment and attention. To give you an example, once I had 2 of my cats in for shots, and when one of the techs noticed they were in office she came out, took them out of the carrier and cuddled/gave them kisses, just because she knows & loves them. That kind of treatment makes me feel wonderful because I know the people there really care about my pets.One of my cats is chronically ill and a very difficult patient to deal with, but they take good care of her regardless, even though she scratches them all and has to be sedated. They dont treat her with any less care.3 of my 4 cats have actually come to me as kittens from Dr. Russell, who was good enough to save them when they were all found abandoned in early infancy and in dire illness. He and his staff are great with saving such babies, fostering them and adopting them out - in my case, after they guided me through caring for the first, I was able to foster (and later adopt) 2 more sick kittens from them with Dr. Russell & his staffs guidance. Dr. Russell and his staff were always there if I had an emergency or needed help with the tough task of hand rearing tiny kittens! I also must emphasize that Dr. Russells education and experience has been proved to me time and again through the adventure of healing & hand-raising so many sick baby cats - one may have never had the use of her hind legs if it wasnt for Dr. Russells training in hydrotherapy. Now she can run & jump & play with the best.Now that they are young cats, hes equally available if they have needs. Often theyll squeeze my cats in even on busy days if theres an emergency. Lisa, receptionist and tech, makes everything easy for us. And Dr. Russell has very reasonable prices on prescription cat food - its actually cheaper to buy from him than it is to buy from the supposed cheapest place online, 800petmeds. Dr. Russells rates in general are extremely fair - I have experience with vets in other parts of the country that charge more than twice what Dr. Russell charges for office visits and procedures. And I have always been able to find coupons for things like rabies shots and spay/neuter.Compassionate, knowledgeable & fair!

North Concho Veterinary Clinic has a great staff they were all very knowledgeable and professional. Also, they knew a lot about my dogs specific breed, which is important. The friendliness was also highly appreciated.

This vet clinic is the best around! Dr. Russel and his staff are always great, friendly and patient! They know what theyre doing and I recommend them to anyone who needs a vet!

Service was fast and friendly staff. 👍

Great clinic, very good care for my dog! Would recommend to anyone !

Dr. Russell and his staff are the BEST! They are caring, knowledgeable, polite, and considerate. We can tell each time we visit the clinic that they are concerned about our dog Tippy. Tippy has been seeing Dr. Russell for 14 years and we have never been disappointed in the quality of care and service she has received. We can trust them to take the best care of her from office visits, shots, allergy treatment to grooming. It means so much to know she gets the best care available in San Angelo. Thanks to Dr. Russell and all the staff at North Concho Veterinary Clinic.

They were really caring and had fast service. All the employees were super nice and welcoming. It was the best experience I could ask for.

Dr. Russell and his staff are fantastic. I know my animals receive the best care and I trust their knowledge and skills. Ive never had one complaint since Ive been here.

Dr. Russell, has saved our diebetic dog for four years now, Rocky just turned 16 yrs old. If it wasnt for Dr. Russell he wouldnt still be here with us. Last week I had to take our little Sammie in, she is 14 yrs old and he had to extract five of her teeth and now she acts like a puppy again. He has such excellent staff, Lisa, his office manager and the other veterinarian tects are very compassionate to all animals. Would I take my babies to any other Veterinarian....Nope Dr. Russell you will have us forever!Since I posted this post, about Rocky, he was with us until he was 18 yrs old, and it was only because of Dr. Russell care and compassion! We had another problem with a puppy that came into our house, we named him Bear, Bear loved to jump up on the couch and he hurt himself, the next day he was paralyzed. I was at the clinic when it just opened with no appointment and they saw him right away, Dr. Russell, and Lisa, got right on top of it and called Dallas, got Bear an appointment, they operated on Bear, and now he can run and play like a normal dog. If it wasnt for Dr. Russell, Bear would have had to be put to sleep. I have been going to that clinic for 25 yrs now and am so glad that Dr.was the one who bought it, when the other Vet. decided to sell it. His staff has always been excellent, and very profession! Thank you all for always being there for me and my babies.

Awesome friendly staff & VET very thorough prescribed meds for two different diagnoses !

Very nice! Able to see me as soon as possible. Would definitely recommend them!

Wonderful experience for Marley as well as myself !! The staff are so kind and professional. Will definitely be using this clinic for all of my fur babies !!! Thanks to everyone who took such great care of my Marley !!!

North Concho Veterinary Clinic is always running on schedule. We never have to wait long before being seen and that saves me a lot of time. They fit us in based on my schedule which makes my life easier.

Too expensive. I was told spaying would cost $80. I wound up paying nearly 200. U should tell people about extra services needed and cost on initial contact.On the other hand, Mookie is doing well, but isnt there a follow-up to remove stitches? Thanks

Awful. Its too bad you cant give ZERO stars because this incompetent group of individuals has definitely earned it. I suppose the one star is for the young girl who had a personality but couldnt tell her behind from a hole in the ground. They did not check our animals, who had been missing, at all. They snatched one up and popped him with a chip and round one parvovirus immunization, handed him off and repeated for dog two. Dog one while I was in the restroom and couldnt watch them. The boys came out of the same litter and we made that very clear to them but they still put the birthdates wrong, they werent even the same month! That makes me wonder if they didnt screw up any other numbers, like the ones behind the $. They didnt send us the notices they promised for the other rounds of immunizations, which, after having met them personally, I wasnt surprised. Complete idiots with a thorough lack of attention to detail is what I would have to call these people. Theyre absolutely useless. Its no wonder we had such an easy time getting in to see the vet -- theyve run off their own business! I have to trust a vet and his staff just like I do a pediatrician for my kids or they cant have my money. I will GLADLY pay any individual to do a job for me IF they DO THEIR JOB!!!

I don’t even know where to start with this clinic but I am heartbroken enough that I need to warn people so this doesn’t happen to their family’s. I recently took two dogs in to be fixed by this team and had one of the most awful/traumatic events happen for our family. I’ll start from the beginning when I dropped my dogs off. The lady at the front desk was very polite and was taking our information down. Another lady came in from the back and you could instantly tell that she was just in a awful mood. She took the dogs and weighed them and just took one of the dogs back with out saying a word. I could hear him crying as she took him back. When she came back around to get the other dog I asked”did you already take him back?” She responded with “yeah! He’s in the kennel.” Then she looked at me like I was insane requesting to tell him bye. Since it was such a hassle I didn’t push the situation. I came to my office explaining my situation and once TWO staff members have heard where I taken the dogs they told me about some awful experiences they had as well. (That’s their story to tell not mine) I called the vet and was just going to get the dogs and take them elsewhere. One dog was already in surgery and they were about to start on the other. So I called again around lunch time and my call would be answered (I could hear people talking) and then I was hung up on. This happened twice... shortly after I received a call from the place I had adopted the pets letting me know one of the dogs (perfectly healthy puppy) had died. This feeling is heartbreaking. The fact you take an animal, a rescue on top of that, that has survived so much to a “doctor” someone you should be able to trust and they die. Mind the North Concho never once called me and said anything! I went to pick up the other dog that did survive surgery. Not one person acknowledge the fact that one of our dogs had lost their lives just hours ago. So I asked to see him one last time. The vet then came in and told us that he must of had something in his genes that reacted bad to the anesthesia... never did I get one “I’m sorry” from these people when I got home the dog that made it was so sedated that her breathing was very shallow and I was up all night night making sure she was going to make it. Fast forward to this week and I noticed that her incision, a very large incision covered in skin glue had a growth on it. I took her to another wonderful vets office that kept her over night and watched her while they gave her antibiotics. If the growth was not going to go down they would have to open her up again and clean out the infection. Now the Growth or lump had gone down so she will not have to be reopened!! Which is wonderful news, but this all could have been prevented if the “Doctor” had not used skin glue on such a large incision. I also found out that when they (North Concho) took the dog back they were unsure if she had been fixed or not... (these are rescued animals)so instead of calling and letting anyone know they performed an exploratory surgery on her... I don’t know what happened during theses surgeries but I don’t feel neither one of my dogs were treated correctly. I do believe there is fowl play involved, but I will never truly know. I do want to warn others though and maybe prevent this from happening again.I am unable to respond to the staff’s comments back to my review so I will do it here...My first question is what about the 2nd dog and the exploratory surgery y’all performed instead of calling The company who I did FOSTER the dog through, and asking if y’all should do they surgery or not because y’all were unsure if she was fixed or not? You didn’t call me nor the Facitlity she was Adopted from. The dog has been fostered by us. We are her family members. We were tanks family. Idk but if I lost a family member in my hands I would notify the family. As well as the attitudes at drop off and after pick up we’re terrible. I’m not here to be ugly. I’m not here to argue... I am not the only on that has happened too. I just want people to know.

Exceptional clinic. I would recommend to anyone and have several times. Especially for new pet owners!

My pets have been well taken care of @ North Concho! The nicest Dr, that actually cares!!

I really like how North Concho Veterinary Clinic provides excellent service for a good price. Throughout the years, I have been overall satisfied with the service my pets receive each visit.

Great place they took care of my dog.

Great kind friendly vet clinic!! Definitely coming again soon!thank you for everything!Herseys sends her*-:kisses:-*

Dr. Russell has the biggest heart. He always is doing everything he can to make sure my pets are their healthiest. I couldnt be more thankful for everything he does.

North Concho Veterinary Clinic is an excellent place to take your pets. The staff are friendly, helpful, and always very professional. I have nothing but great things to say about their care.

It was my first time having to get my puppy his shots and stuff...I had a great experience they took the time to explain things to me and the vet was just sweet!

Warm and inviting. Positive atmosphere. Professional and compassionate staff.

Ive been coming to this clinic and they are always so nice and helpful.

They where very gental with my animal and they make you and your pet feel comfortable and welcome.

The staff at North Concho Veterinary Clinic are wonderful and very knowledgeable about animal health. They are also very in-tune and conscientious of your pets needs.

North Concho Veterinary Clinic has been so amazing with showing care and compassion towards my animals each visit. I recommend them to everyone, they do such a wonderful job.

Very helpful and gave me a lot of information for my new puppy. Everyone was very nice as well.

The most caring group of professionals Ive ever known! as good as it gets! Thank you all!!

The entire staff at Concho Veterinary Clinic is very courteous and friendly each time I bring my dog in. They are very good with squeezing me in for an appointment in case I ever need to get in last minute.

NCV is caring and attentive. They were especially compassionate when I had to have a cat with diabetes put down.

The owners response says that he is unable to find me in their records. My records with them are under my married name. I have attached a copy of one of my pets medical records with them as proof. Before the grooming appointment, I had taken in a cat and two dogs for veterinary care. We have since transferred our pets to Western Veterinary Hospital.We recently moved to San Angelo and have been looking for a vet. We have taken three animals to north concho. The clinicians were very rough handling our dogs. We thought maybe it was because they’re used to handling work dogs that are much bigger in size and our dogs are in the 15-20 lb range. So we let it slide. They offer grooming services as well, and since we were looking for a new groomer as well I thought I’d try them out. We took our 12 year old (that has been professionally groomed her entire life) and our puppy that was going in for her first groom. The groom looked ok but neither dog seemed ok after picking them up. Our 12 year old seemed traumatized and just not herself for weeks afterwards. Our puppy suddenly wouldn’t let you touch her back and suddenly refused to be picked up. She would growl and snap at your hands (which she had never done and she had been a very snuggly and affectionate dog before). Months later, the puppy was laying over my leg and I was stroking her down the side of her rib cage and I felt a lump. It’s a broken rib! Near her arm which means that it is one of the thicker and stronger ones. Obviously I switched vet and groomer. While our 12 year old has recovered and handles grooming and vet visits normally again, our puppy is reduced to a quivering mess when she has a vet visit or grooming appointment. She shakes and lays down and hides her face and whimpers. Prior to her grooming appointment at north concho she had not had any anxiety with vet visits.

We have been going there since 2004. The prices are reasonable, staff is another story. Im actually in the market for a new vet.

Friendly, curtious, knowledgeable & prompt staff....nice, well kept, clean facility!

Their the only vet in town that would see my daughters sick cat & take a check & hold it till payday! Beanie still died :( but they were very compassionate about my horrible Tuesday!

Very helpful.. Friendly staff.

Great Vet Clinic with excellent care and very affordable rate!

This is a great place. The staff are very friendly and helpful.

It was great. I like you have boarding and grooming .

My puppy needed dewormer, and when I called to ask about deworming, the receptionist told me that only a veterinarian could administer it. Naturally I made an appointment. When we arrived, the receptionist/assistant was very pushy saying that we should do a full exam on the puppy because of the circumstances in which we had gotten the puppy, so we agreed... who wouldnt? Well the deworming cost $20 for 1ml of fluid and the Full Physical Exam that cost another $45 (roughly) consisted of the veterinarian weighing my puppy and telling me that it weighed 5 pounds.... Thanks for ruining faith in humanity. You could have been honest about everything, but you decided to lie to make money.... NO WONDER NO ONE TRUSTS DOCTORS ANYMORE! Needless to say, we will never be returning and making sure that our friends and families stay away from this clinic.

The amazing lady who saw my pet for his shots did an amazing job and answered my million questions.

They have great grooming services and everyone is friendly and personable. I cant think of anything that needs improvement.

Reasonably priced with great service. I would highly recommend North Concho Vet Clinic!

The staff were very friendly and patient, and I like that they offer dog boarding as well.

Ive been taking my pets here for a very long time. Everyone is great with the animals and has treated me with professionalism and kindness.

Awesome super friendly and quick! Puppy and I were in and out !!

My dogs mean everything to me so I bring them to North Concho Veterinary Clinic whenever they have any issues. In addition, they are able to answer any questions I might have and resolve any concerns.

Amazing staff, clean facility, exemplary service, and great prices.

I have been nothing but impressed with North Concho Veterinary Clinic. The vet and vet techs are always very informative, personable, and caring.

Dr. Russell always goes above and beyond to provide the best care for your animals. Very professional and friendly office environment.

Im glad to have such a good animal hospital to bring my pets to. The doctors really care about the animals.

I called to check on boarding for Labor Day and day after. Was told I would have to drop my dog off on the previous Friday, because theyre not open on weekends or that Monday, so I would have to pay boarding for 5 days. Im not leaving town until Monday! Ridiculous!!!! Way to gouge!!!!

The people are very friendly and love the prices very convenient

Good Grooming done on my Reggie

Overall things were good!

Staff is super helpful.

Very sweet and considerate.

Fast and friendly service.

Friendly and trustworthy staff.

Very nice

Very friendly peoples

Guess cause Im not rich they cant help sorriest people Ive ever met.