Awesome nice staff! Took our classic car in for what we thought was going to be some pricey work, turns out wasnt hardly anything. Anywhere else we know we wouldve been charged an arm and leg. Not at Grays! They just happily handed us the keys and said any future work to bring back our beautiful car! 😁

These people are family and own operator business they do the best mechanical work on your transmission and and they also do other automotive repair as well

So I bought my dodge and before the third payment my transmission blew out in Robert Lee. Got it towed to a dealership who was useless so then I stumbled upon Grays Transmission.I told him what was going on he took on the cost of the tow from the dealership! I spoke to Nathan who was very nice and professional he sounded a little flustered but that was due to being very busy and adding my truck into the mix. I had it there on a Friday and got it back the next Wednesday. Fast turn around and very nice work. Fast forward about a year3/27/21 my trans was not performing right so I gave them a call to see if they could look at it and they had no problem. I get to San Angelo and the shop and walk in and everyone remembered me and my truck and asked how I’ve been and were just very nice and genuine just like my first time there. I told them what was going on and they started working on it right away. I recommend them for anyone with any transmission issues this is one of the best shops and people I have ever met in my life if I could give 10 stars I would!!! Best shop in San Angelo hands down!

I went to this place based on reviews. I will say when I first pulled up I was a little weary. It wasnt the most welcoming looking place. The office is in a weird spot and the demeanor of the guys working did not match the welcoming nature of the gentleman I spoke to on the phone the afternoon before.I mostly dealt with Nathan. I dropped my truck off and it was looked at quickly. I had a check engine light, but no problems. He called me up and was honest with me about although there is a check engine light, he drove the truck around and there doesnt seem to be a problem and didnt want to work on it just because the reader says to. He gave me some advice, i took it, and I opted to pick up my truck towards the end of the day. I asked an out of state mechanic buddy and he said it was great advice and the job for the codes pulled up wasnt cheap. He was happy to see someone not take advantage. (Im commonly a victim of higher pricing because im female and lack of upfront knowledge.)When I got there I was greeted outside and everyone was much friendlier than they were earlier. I think I just caught them first thing in the morning and everyone wasnt quiet up. I get it!Although I dont hope to be at the auto repair shop often, this place has my future business for sure.

They are the best at what they do. Hands down

Nathan and his crew are very professional, friendly and accommodating. I had transmission problems with my R-V on my truck 800 miles from home. I was able to spend a night in my R-V so he could work on it the next day.It turned out to be an electrical problem and another technician was recommended to diagnose the problem.Thanks again Nathan.Aaron Bazor

Grays transmission are very professional, not just in there work, The way they treat there customers, I would give them ten 🌟, Thank u to the Gray family, for youre outstanding job, and walking in the love of Jesus,

The nicest family owned business!!! We thought our transmission was broken and instead of taking us for a ride they correctly diagnosed the problem and recommended us another quality mechanic. They were so kind and truly cared about us, even asking us to call them to let them know if everything worked out. HIGHLY recommend.

EXTREME LIMOUSINE LOVES GRAYS TRANSMISSIONS GREAT SERVICE NICE PEOPLE TO TALK TO!!

This business and family is a blessing to San Angelo! I went in to see what was wrong with my transmission to get a second opinion.a previous transmission shop in San Angelo had quoted between two and four hundred dollars just to tell me what was wrong with it based on the computer.I went to Grays transmission not only were they kind and understanding but they gave me the best service and explanation as to why I did not have to spend the two to $400 because it was not my transmission it was another component! I was charged nothing for this! They are friendly above all else they are a Christian family . I will always get my transmission service at Grays if I need it in the future 🙏

This is where I go (partly because my mechanic reccomends them) for friendly, knowledge transmission work. They will take the time to answer any questions you may have and show you what is wrong.

Great service

*Potential Customers Beware*Unfortunately we must drop our long standing 5 Star rating of Gray’s Transmission, to a 3 Star rating -due solely to ONE person- Family/Employee/Shop Manager, Nathan Gray.My Husband & I have recommended this business to MANY of our contacts over the last 10 years, as well as being repeat customers ourselves. However, that will no longer be the case, OR our recommendation will absolutely have to include advising them against any dealings whatsoever with Nathan Gray.As a whole, we honestly believe Gray’s Transmission to be solid, their work trustworthy & 99% of the Family/Employees to be a pleasure to deal with. It is sincerely a shame that is no longer true of Nathan Gray, in our opinion, given our last repair experience (as of 12/18/18) which was a nightmare due to his complete lack of professionalism & utterly blatant disrespect towards us during our interactions over the last two weeks. We can no longer, in good conscience, EVER recommend anyone deal personally with him.That being said, IF you are able to avoid the one bad apple as it were, we do still very much believe Gray’s Transmission -based on the rest of the staff, minus Nathan Gray- to be worthy of a full 5 Star, & well earned, rating.

These guys rate far above a 5 star rating. They go the extra mile without breaking a sweat to make sure the job is done properly and professionally and the cost is ALWAYS very reasonable.Not only that, these men are United States Marines!

Good guys got me in and out were kind and knowledgeable would recommend

Took our car in thinking it was going to need a complete overhaul because of shifting problem and shuttering but they found a broken trans mount and need of servicing again. Problems solved. Cost me about 1/3 of what I was originally expected. Will return if need arises and recommend to others - HOWEVER - ignore any reviews from anyone with the last name of Gray - they work there. :)

I wouldnt take my vehicles anywhere else when it comes to transmission repairs, plus other repairs are available, depending on the problem your vehicle may be experiencing besides transmission issues. Nathan and his professional team gives you a great piece of mind and hope, knowing this business isnt out to nickel and dime their customers, but their goal is for you to leave as one happy and satisfied customer. I thank God for an honest and professional car care team that you can trust and rely on, and know you will be treated as one of their own. And if theres any problems after your vehicle is repaired, they will welcome you back with a smile, and not so you have to dig deeper in your pockets, but because they appreciate you trust them to correct any problems you may have encountered once they have completed their work. No one is perfect, but greys transmission is as close to perfection, and professionalism you will find in town. Greys transmission is a God sent blessing to San Angelo and any one else that is in need of any transmission repair, doesnt matter how big or small the repair is, greys stands by their work and the many years they have been in business says a lot on its own. Thank you Nathan for treating me as family. God bless you and all at Greys Transmission!!!

Quality work at fair prices. The staff here is extremely knowledgeable and friendly and stands by their word. The mechanic told me exactly what he would be doing and stood by his estimate.

I broke down in the middle of nowhere, Texas on my cross-country move from Florida to Arizona. Had my car towed an hour and a half to Grays Transmission based on a glowing recommendation from our Tow Truck Driver. Nathan kept me informed and gave me options to what we needed to do rather than just quoting the most expensive route as some mechanics do. I am not familiar with transmissions and I asked his opinion as to what I should do. He ultimately left it up to me but gave his expert advice. Luckily what was quoted to possibly be a week setback ended up being 3 days and it was the lesser expense that was quoted.If youre looking for an HONEST and RELIABLE transmission repair shop, Grays is where to go. I have never felt so confident and trusting to a mechanic in my life. They let me store my uhaul there while my car was being repaired and even helped me unload the uhaul into a rental. These people deserve all the 5 star reviews one could ever possibly give.Now Im just sad theyre 10 hours away from my new home.... :)

Awesome loving staff. Nathan always has a smile. Mrs and Mr Grey your family is a blessing to the community! Miss your joy and happiness, Starbucks on me, black with cream.

Awesome

Great groups of guys at this shop. Incredibly knowledgeable and helpful in diagnosing transmission issues. Fair and friendly.

I was referred to Grays by a friend in San Angelo. They were very knowledgeable, fair and honest. I would use them again in a heartbeat...just good people. And, months later, my truck is still doing great.

I was told at a shop my transmission needed to be rebuilt based on a code it was throwing. I knew there were several things that could cause that code, I went to Grays for second opinion. They got me fixed and out in a few hours and for a lot cheaper than a rebuild since the problem was in the valve body. Staff was professional and very helpful.

Called and spoke to a representative that took my information to have a flat bed truck come to pick my car up at 10 AM in Ozona, TX for 300 dollars the next morning. I am stranded here with no where to stay except motels with no one that can work on an 05 Nissan Altima having transmission issues. Basically a no call and no show and I called repeatedly with no answer to my calls or others I had try at AAA towing and repair here in Ozona. Im stranded here coming from Phoenix. Someone was able to answer my call after 11 AM saying it was phone issues and asked what happened to the person that was supposed to show at 10 AM to take my car there to have serviced and he just replied someone dropped the ball.. nice business guys? Had to pay for another room and now waiting on another company to come from San Angelo to take pick my car up and have repaired. Never have I experienced a more incompetent place of business as Grays Transmission..

The best fast in friendly !😍

Really great Christian people and service

Best service at a fair price!

Quality work with excellent customer service.

Thanks for the excellant advice

Very helpful