The Chris Galban agency has always responded quickly to our insurance needs whether writing new policies or making changes to existing policies. They have responded to our claims in an appropriate manner. Their rates have remained competitive.
Candice was wonderful go see her if you are looking for new insurance.
Service was quick, agent was very polite.
I have been with this agency for 20 years. Customer service has always been excellent! I would recommend this agency to anyone in need of homeowners and/or auto insurance. Allstate has always been fair when settling claims!
I very impressed with application processes. Was easy to see my saving and purchase my policy. The agency reps were all very friendly and still are!
Lori Davis.. is a Sweetheart andhandles business professionally
My wife and I purchased home insurance through Christopher last year, and it has been the worst decision we have made.Christopher mistakenly didn’t inform us that we didn’t have a special coverage for water backup through the sewer, which is against Allstate policy. When we came home one day to find our house flooded with sewer water, we found out through the claims team that Christopher had mistakenly not offered us the coverage and that the $30,000 in damage wouldn’t be covered because we didn’t have the special coverage. We tried multiple times to contact Christopher and left him multiple messages in order to address what happened, but we couldn’t reach him and he refused to call us back.The flooding issue was just the biggest of the issues we have had since purchasing insurance with Allstate. The adjusters that come out to our area are generally incapable of giving quality explanations as to why they are denying coverage. They seem more interested in protecting Allstate’s bank account than covering their clients.Do not get coverage through Christopher with Allstate unless you enjoy paying for them to provide no help.
First class service by this agency and Lori Davis
Great service