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Gilbertos Roadside LLC- Roadside & Assistance In Salt Lake City UT- Roadside & Assistance In Salt Lake County UT
4534 Astoria Ln, Salt Lake City, UT 84123, United States
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Gilbertos Roadside LLC- Roadside & Assistance In Salt Lake City UT- Roadside & Assistance In Salt Lake County UT

Comments
An
Review №1

Very kind and professional with fast service. Quickly jump started my car and told me exactly what to do because I have never been in this situation. I would highly recommend him for your emergencies! I will definitely use this service again in case of an emergency. Thanks so much for your help, I truly appreciate it!!

Je
Review №2

Gilberto came out to rescue me when I got a flat tire. He was extremely nice, thorough & super fast. I was expecting him to just take the flat off and put the spare on but he offered to patch my tire on the spot which saved me a trip to the tire shop & most likely a long wait. Very professional & I highly recommend his services!

Ja
Review №3

I was pulled over on the highway in 100° heat dealing with triple A (they had me on hold, took 5-10 minutes to locate my account, then hung up on me and didn’t call back) when Gilberto pulled up. He quickly gave me an estimate, took my payment, and called a tow truck. He said someone would arrive in 25 minutes. It took less than 10 minutes until I was out of the hot car and in the beautiful AC of the tow truck with the friendly tow truck driver. I am so thankful he came at the perfect time. Thank you Gilberto!!!

Ju
Review №4

The service was amazing. I work full time and would have found it difficult to find the time to get a new battery and have it installed. They went and got the battery for me then installed all in the matter if an hour. They were so nice and extremely helpful. Highly recommend to anyone!

Au
Review №5

Gilbertos is amazing! My tire was completely flat when I went to use it today and I couldn’t figure out why. I called him for help changing it and he came immediately (and gave an accurate ETA). When he got here he not only changed the tire super fast, he was able to identify the problem and patch my tire- he included it in the price of the tire change. He just saved me soooo much time and money and I never even had to leave my house?? I could hug him :,) would 1000% recommend working w/ him- fast, reliable, nice, honest, and skilled.

Na
Review №6

Gilberto was great and very helpful, was quick to arrive and quick to help patch a flat tire for me. Recommend to anyone needing some help when their car has a little trouble on the road! Thanks again!

Ge
Review №7

Found Gilberto at the top of a Google search when our tire went flat.Not only did he locate the cause of the flat, he also patched up the hole and had us back on the road in no time. Amazing service and awesome guy! Highly recommend giving him a call if you ever find yourself stuck in a jam. Thanks Gilberto

Se
Review №8

Arrived super fast & plugged my tire for me! Highly recommend this company for anyone needing roadside assistance.

He
Review №9

My niece got a flat tire and we tried to pump it up with an air compressor to no avail and the car didn’t have a wrench to get the tire off to put the spare on. We call roadside assistance and not only were they able to take off the tire and find the hole, he was able to patch it on the spot to get us on our way. Saved us time & money by fixing the tire instead of just putting on the spare so we could go to the dealership. Seriously such a life saver. He was super professional and explained everything he was doing. Highly recommend.

Ta
Review №10

Didnt know my gas gage was stuck. Ran out of gas. He was super quick. Estimated time was 35 minutes, he called me within 10 and said he was 10 minutes out and showed up 4 minutes later. Did his paperwork in less than a minute and added gas to the tank immediately. He was super nice and also told me where the closest gas station was. I left before he had all the stuff back in his car and he went to the gas station anyway to make sure I made it there ok. Amazing service, 10/10! I hope I never need roadside assistance again but if I do, I hope its this guy.

Tr
Review №11

I was so pleased with the service I received from Gilbertos Roadside Assistance. He was professional, friendly and communicated his ETA until he arrived! If I am ever in town again, and experience vehicle issues, I will DEFINITELY give Gilberto a call!

Sa
Review №12

Gilberto, simply put, saved me. To run out of gas in my old ‘68 scout on the side of a super busy highway was so stressful. Add in I was on my way to get a new phone so couldn’t call anyone to help. He showed up and gave me gas. I was about to walk to the next exit which would have been very unsafe. Thank you, Gilberto!

Ka
Review №13

Gilberto showed up quickly and unlocked my truck in under a minute or two. I’ve unfortunately locked myself out of my truck before and other locksmiths have really struggled with getting it open. Gilberto had no problem with it. He was also very nice.

Da
Review №14

Arrived very quickly and charged my battery in no time. A very fast and professional service. Roadside assistance should always be this easy!

ch
Review №15

He did such a great job! Changed my tire super fast and it was awesome. My friend who dropped me off at my car also had somebody vandalize her car, and he offered to help clean it up and it was super nice! What a great guy and i’d recommend him to anybody!

Ca
Review №16

Gilberto did a great job changing my flat tire today! He was really kind and can even patch a tire on the spot but mine had sidewall damage so he just put on the spare. Would highly recommend.

Bl
Review №17

You will never find any service that does it better. Want it done quickly, professionally, and with kindness look no farther than here. Thank you guys.

Fl
Review №18

Gilberto was very helpful, as soon as he arrived he got to work and we were on our way a few minutes later. Very professional and responsive, I would highly recommend.

No
Review №19

Highly recommend their service, guy came as soon as we called, we were stuck with a flat on the freeway and he took us to get a new tire at a good place that fit our price range and after we got the tire he had us back on the road within minutes. friendly and not expensive at all. Very awesome!

ka
Review №20

The battery died on my car and it needed a jumpstart, he was there in under 15 minutes, wad super quick and professional, and really reasonably priced, I would definitely recommend this service to my friends and family!

Ju
Review №21

Prompt, courteous, efficient, expert service. I would recommend gilbertos roadside to anyone. Couldnt have been better.

Ji
Review №22

I have had nothing but good experiences from this company! I appreciate their thorough work and willingness to answer any questions. Thank you!

Kr
Review №23

I had a flat tire and as soon as they showed up, within 20 min I was back on the road.What was the best part? The fact that my tire could be patched on the spot for an extremely reasonable price. This saved me time, money, and stress from having to figure out when I could take my tire to get patched. Ive never been so impressed with my roadside assistance before!!! 10 out of 10 would recommend

Ly
Review №24

The fastest lock retrieval I have ever seen! He showed up fast, was communicative before arrival and during service. I would recommend the sky to anybody!

Ch
Review №25

My girlfriend had a tire with a leak and we were just calling to have the tire filled so we could get it out of the parking garage and take it to a tire shop for repair. Gilberto offered to see if he could repair it for a reasonable price and within 10 minutes he had removed the nail, plugged the hole, and remounted the tire. Great service!

Vi
Review №26

Gilberto came and helped me when stranded in Draper. He was very quick, nice, professional, and made me feel secure in trusting in his service to get me home. I will call him every time something is wrong and need roadside assistance! He’s the best!!

Ab
Review №27

I locked my keys in the car. Called the insurance company & Gilberto showed up 15 minutes later, which was very fast. Once he came it took him less than one minute to unlock it, very fast and did a great job! Highly recommend him

Sh
Review №28

Gilberto was SO NICE! I called because my tire had come off of my wheel and he showed up, and had it changed in less than 5 minutes. He made pleasant conversation the whole time, was professional, and did an amazing job! I couldn’t believe how wonderful this entire experience was. I am so happy I called him. If I ever have car trouble again, he’s the only person I will call! Thank you for everything ❤️❤️

Sh
Review №29

Service was great, very fast and efficient. He was very nice 😊

Sa
Review №30

Gilberto was so fast, beat the quoted time by 20 minutes. So important when you’re waiting on the side of the road! He was so quick at changing my tire and professional. I would recommend him to anyone!

Kr
Review №31

We were so impressed with Gilberto’s roadside assistance! I called and he was literally there in 15 min! He was so professional and detail oriented and went above and beyond from what we asked. My tire was flat- he didn’t just fill it up, but took it off completely to make sure no nails or a leak was going on to ensure our safety. He also filled up all the other tires without us asking and jumped our car. This was all done in under 30 min. Would HIGHLY recommend him to anyone!

Re
Review №32

This is the 2nd time I used this company and I will not use another company for any of my roadside assistance. I love Gilbertos Roadside Company ❤️

Da
Review №33

Quick, easy and professional. Thank you so much.

Sa
Review №34

Gilbertos Roadside has been my savior this week. Great communication and always safety-centric service. Thank you!

Ca
Review №35

I called the service and fixed the tire for me instead of having me buy a brand new one. It made me save more money. It was quick and professional.

Em
Review №36

We blew a tire on the freeway in rush hour traffic on I-15 and Gilberto came to our rescue in fifteen minutes to change our tire. He was very professional and so nice and had our tire changed for us in fifteen minutes or less! We are so grateful for him and his help!

Ka
Review №37

I used Gilbertos Roadside Assistance while I was visiting Utah & driving my sisters car, which died in the parking lot while I was at an appointment. I was given an ETA of 1.5 hours, but they arrived within 20 minutes. They were kind & friendly, & made me feel really comfortable & relieved. I was back on the road within 5 minutes upon them arriving. & everything is digital so I was able to track how far they were & I had a receipt sent directly to my phone. I highly recommend this service!

Il
Review №38

Gilberto was amazing! He went out of his way to help me fix my tire. If you ever are looking for 5star service of roadside assistance, I would highly recommend this place!

J
Review №39

Gilberto was fast! I had three nails in two tires and he pulled the nails, fixed the tires and had me operational again in less than an hour!And he is SUPER affordable!!!

Da
Review №40

My wifes tire blew up on the freeway and Gilberto was very quick to arrive, change the tire, and get her out of harms way. Thanks a ton!

Te
Review №41

Great fast friendly service. They had me back on the road ASAP

Ma
Review №42

He showed up on time and gave me a heads up 30 minutes before arriving. He was very nice and explained everything well. Would definitely recommend!

Ch
Review №43

Great service!!! My car died out on the freeway and it would have been awhile before I got assistance and it was just about getting dark and cold and I couldnt get my car started. Gilbertos saw me on the side of the road and stopped to help me. I told him that I may have ran out of gas so he went and got gas for me and was back in 15 mins and was able to help me get my car started and back on the road sooner! I highly recommend Gilbertos very helpful and nice! Thank you so much for your help your very much appreciated!

Ke
Review №44

You never appreciate roadside service until you really need it! Gilberto came in the cold cold rain and switched out my flat tire. Nicely done Gilberto!Buen trabajo

Co
Review №45

Insured through USAA, Gilberto arrived very promptly with good explanations and quick repair.

Zo
Review №46

Prompt, personable, polite, and honest. Much appreciated.

Al
Review №47

I got stranded on the freeway with a flat tire that I just couldn’t get off myself. Luckily Gilberto came quickly and worked efficiently to get me on my way to work as soon as possible. I was very grateful for him!

Je
Review №48

Gilberto was incredibly kind and worked quickly and professionally to help patch my tire on the spot! He quickly identified why I had a flat tire and fixed it in less than 10 minutes! He is very knowledgeable in his work and it shows! Will definitely be using him again if I have any problems with my car, thank you again! Gracias por todo su ayuda, estoy bien agradecida por usted!

LE
Review №49

Gilberto was amazing! He responded quickly and was very professional and kind. I have a wheelchair accessible van that is modified and it is difficult to access for changing a tire. However, he was able to quickly and carefully change my tire and get me back on the road. I have never had someone treat me with such kindness and professionalism before. It’s hard to find great customer service anymore but he definitely exceeded expectations! Thanks again!

Bi
Review №50

It was a simple jump start, but he got to me fast and back on the road quickly!

Ed
Review №51

He arrived much earlier than the estimated time. Friendly and professional service. I would definitely recommend him.

St
Review №52

I got a flat tire on the side of i15, not just a flat tire, but a shredded tire on my driver side. I was terrified to try to change it myself, knowing I dont have the best tools, or possibly even all of the ones needed. I called my roadside and they sent this representative to assist me. He called me and gave me an accurate time window, changed the tire quickly and safely, with tools that were right for the job. He had me on my way in under 10 minutes once hed arrived. He was very polite and helpful and I would absolutely call him again if services were needed. I was by myself and still felt comfortable with him. He was very respectful, courteous, and professional.

Ma
Review №53

I got help from Gilbertos when my car battery died in parking lot. He arrived at a time we planned and quickly helped restart the engine. Also provided valuable information about my car model which helped understand important function and features of my car (Honda Insight).

Al
Review №54

My car stopped on Redwood and i was freaking out but the person. That picked up was very sweet and gave me a decent price for having to take a half a mile to my home. He helped calm me down and explained to me everything. He was very patient with the payment. I would call him again.

An
Review №55

He was kind professional felt safe. Sweet!!

Do
Review №56

Gilberto helped me fix a flat tire on the spot. showed up within minutes and changed the tire super fast. reasonable price as well. Thank you.

Ye
Review №57

Call him for fast and friendly service!

Sa
Review №58

Very professional. On time. Fast work. Great service!

Di
Review №59

Gilberto was on time and found the nail in the tire. The options given were to put on the spare which would be covered by roadside service and no additional charge. Or., he offered to repair the tire for $30.00. Because of time constraints, we opted to have the tire repaired. He was quick and guaranteed his work. It all went well and he explained everything up front. He was polite and positive. Good experience. Recommend.

Ju
Review №60

He swapped out 2 of my tires on 2 of my Tesla vehicles and patched up the holes in them. Very professional, on time, good communication, I highly recommend hiring Gilberto, support small business owners!

SG
Review №61

Super fast in showing up and changed my tire in less than 5 minutes. So impressed and would definitely recommend!

Re
Review №62

They were really fast, and really friendly! Not to mention a total Lifesaver LOL went to go to work this morning and realized that I had no gas. Showed up with the kind of gas that I needed, and had me start the car just to make sure that everything else was okay! I would definitely recommend and I definitely am grateful!

Je
Review №63

Woke up this morning to find a flat tire. I dont have a spare so I was looking at a row to Costco 🥺. Instead, Gilberto showed up, fixed my tire, and filled it with air, I got to keep working from home. He was kind, fast, professional, and helpful. Will call him again when this happens.

As
Review №64

Great service, efficient and very kind! We got stuck on a precarious unplowed road and Gilberto’s team arrived in 25 min and pulled us out of the deep snow, within 15 minutes we were on our way. Thank you!

Sc
Review №65

He was very friendly and professional. I enjoyed talking with him while he was unlocking my car. I would definitely recommend Gilbertos Roadside LLC

Cr
Review №66

What an amazing service! Very professional and courteous! He is very nice and I highly recommend him !

Je
Review №67

He provided me with two gallons of gas in half the time that others quoted me.

Ma
Review №68

Gilbertos Roadside is awesome!! I recommend everyone to use Gilbertos services when they need roadside help. He was fast, personable, professional and very knowledgeable about his services. I am very impressed with the quality of work and friendly service. I will definitely contact him again the next time I need roadside help.

Ve
Review №69

Put gas in my tank and charged my battery in a matter of minutes. They were quick to get there and got the job done fast! Thank you for your roadside assistance! It was greatly appreciated!

Es
Review №70

Amazing service! Left my keys inside my car, and he showed up on time. Very friendly, profesional, would recommend any day!!!

Ra
Review №71

Gilberto was prompt, professional, and did the work quickly. I highly recommend his services if you are in need of roadside assistance.

Ce
Review №72

Helpful and caring, he was there within 20 minutes. It was super quick! Totally recommend. ⭐️⭐️⭐️⭐️⭐️

Go
Review №73

Very fast service and had me driving in minutes!

Be
Review №74

Gilberto arrived in 3 minutes and was quick, friendly, and efficient!

Pr
Review №75

Super friendly and helpful. He was able to come right away and said he would have even come at 5:00 in the morning. Was quick, efficient, and friendly.

Lo
Review №76

Gilberto came to my rescue for a flat tire. I was just going to have him put the spare tire on then go sit at the tire shop for 2 hours but he was able to fix the giant hole in my tire in about 15 minutes, no spare needed.I will definitely be calling him for future roadside assistance and sharing this info with everyone. Thanks Gilberto!!!

Br
Review №77

I called my tow companies number and this is th e second time he has helped me! The first time he arrived in 15 minutes when I had school and the second time he waited in the dark for me until I realized he was outside cuz they didn’t provide my number. Such great service and such a sweet kind person. Will from now on be doing service with him from his site!

Sc
Review №78

Thank you so much for your help with my tire. Your service was fast and friendly. Thanks again!!

Ki
Review №79

I was stuck on the highway waiting for over an hour to get towed. I either have pretty weak insurance or it was the fact that it was 10pm. Either way, out of what seems like nowhere, Gilberto stopped by and replaced my flat tire in 5 minutes. I’m really grateful I received his help. Fair rate for being able to get home that night. Great service, would recommend.PS: I’m now aware that I should probably learn how to change a flat. Like an idiot I didn’t even know I had one.

Ra
Review №80

I discovered a flat tire on my car and called my car insurance. Gilberto came through them. I was quoted an hour and he arrived in 20 minutes. He was so kind and professional. Wonderful to work with! Great experience!He made me feel respected and valued.

Ca
Review №81

I got a flat tire with no spare and been waiting on a tow truck service to be available for over an hour. When Gilberto Roadside shows up he fixes my tire was punctured by a nail and fixes within minutes!

Je
Review №82

We had a flat tyre and had been waiting for roadside assistance for over an hour and then out of the blue, Gilberto showed up and saved us! It was freezing and we were so lucky. He changed our tyre in 5 mins! Can’t recommend him enough. We need more business’s like his :)

Ma
Review №83

Gilberto responded to my call quickly and was able to fix my tire on site. He saved me time and money, and was very professional and honest with his work. I will definitely be calling Gilberto next time I need roadside assistance! Thank you!

Vi
Review №84

The remote to my SUV, was locked inside the vehicle. Gilbertos Roadside Assistance was very careful and precise in getting my door unlocked to ensure there would be no damage to my Explorer. The guy was friendly and fast at what he does, I would recommend my family and friends to use Gilbertos services.

In
Review №85

So happy I used this service prompt, affordable, professional, highly recommend

Ji
Review №86

Gilberto had an extremely difficult position to change my tire in. He couldnt fix the flat but put spare on. Response time was 1hr. He was courteous and fast after arriving. Company could use a few more like him to eliminate the wait time.

Te
Review №87

Professional, prompt, and courteous service. Got my flat repair finished in just a few minutes. Would highly recommend!

Sa
Review №88

My insurance utilizes Gilbertos for our roadside assistance support and we couldnt be happier. His immediate response to our claim, constant communication, and updates to where he is, gives us a peace of mind that he is doing everything he can to get to us in a timely manner.Once he arrives, he has lights and wears bright clothing to stay safe. He also uses equipment that minimizes any damage. I highly suggest using his services and tell anyone that asks.

Of
Review №89

Very fast and professional! Thank goodness this company works with my insurance!

Br
Review №90

Amazing service. Very patient and nice and really helped us out.

Er
Review №91

He did a great job and arrived exactly when estimated. Very friendly, quick and informative. Would use the services again if needed.

Ch
Review №92

Gilberto helped me to jump start my car with a dead battery. He responded quickly and was on time. He is very professional and easy to work with. I strongly recommend him.

Sh
Review №93

My car wouldnt start in over 100 degree temperatures. Gilbertos Roadside showed up at the exact time promised and had my car running within just a couple minutes. He was kind and very professional. I really appreciate his saving my day!!!

Kr
Review №94

Flat tire change service arranged by my insurance/roadside assistance- not me! Im very unimpressed. I had patiently waited and turned down the offered help from a willing stranger (thank you, United Rentals guy, wherever you are) because I thought I would be assisted in a reasonable amount of time. After multiple calls and follow ups with dispatch and my insurance company, Gilberto finally arrived. Sadly, he was over 75 minutes later than the estimated arrival time which was already 90 minutes after I initially requested service (nearly 3 hours). He asked me how long I’d been waiting and acknowledged in his own words that it was more than an hour. After completing the tire change, he asked me for mileage and my signature. I estimated my mileage and provided my signature. He then proceeded to check mark that the terms and conditions were read and agreed to, he clicked through all sorts of other pages (on which I have no idea what information was listed), and then he asked me for a photo standing next to the tire with my thumbs up- as if to say that I was satisfied with the service. Thats weird. I wouldn’t be surprised if most of these positive reviews are falsified, as he clearly doesn’t seem to care about how people honestly feel about his service.

Je
Review №95

Had a flat out of no where. Called my roadside assist and they sent Gilberto. I was just expecting a tire change but he fixed my flat right there and got me back on the road. Cost a tiny bit more but it was far less than the new tire I was expecting to pay, and most tire places would have insisted on me buying. Very nice guy and great experiences!

ME
Review №96

He came very quick with antifreeze for my husband on I-80. Reasonable fees and quick service, stayed to make sure the issues were fixed!!! Saving his contact info if we ever need help in that area again!

Be
Review №97

I got a flat tire on I15, Gilberto arrived in 15 mins after I called the insurance. Fast and efficient work. Kudos to Gilberto.

To
Review №98

Great job getting to my car and getting my car started.. suggested a new battery..went to mechanic shop and got new battery and cable clamps. Starts great now. Thanks for your service..

Ka
Review №99

Gilberto was quick and responsive very polite and genuinely helpful he taught me something new about my car! Thank you! Highly recommend!

Ki
Review №100

Gilberto was so nice and quick to help me. He was kind and professional and positive and went out of his way to make sure I would be ok. I had a tire blow out on the freeway and my car didn’t have the bars to release the spare tire so he drive me to a tire shop to get a spare tire and replaced it so quick! He saved me from having to get a tow truck and being an hour away from home. I would recommend Gilberto for all roadside assistance matters.

Information
100 Photos
100 Comments
4.9 Rating
  • Address:4534 Astoria Ln, Salt Lake City, UT 84123, United States
  • Site:http://gilbertosroadsidellc.com/
  • Phone:+1 818-310-2911
Categories
  • Towing service
  • Trailer rental service
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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