We were so impressed with Melissa when we worked with her on a property in SLC, that we went back to her for a property we are purchasing in California. Through the years, we have worked with big banks within their “private banking” division. Melissa has made the process so much better. She is professional, knowledgeable and hard working. We have also worked with Melissa’s associate, Jessie, who is every bit as personal and helpful. They are ALWAYS available at any time to move the process along - via email, text or phone. First Utah Bank, which is also incredibly customer service oriented, is the entity that initially referred us to Melissa. What a difference !! We highly recommend Melissa and Jessie at RoBUS Mortgage. Respectfully submitted - Marc Mariani
Melissa and Jessie were truly wonderful to work with. I hit a snag initially but they were gracious and patient, and when my situation was back on track, my refinance went through seamlessly. Both Melissa and Jessie are incredibly responsive, knowledgeable and thorough, and just downright nice. It was a pleasure using Robus Mortgage, and I saved a ton of money, too.
Melissa was wonderful to work with! She was always responsive and informative. She answered all of my questions and was super positive and patient with me. I got a fantastic rate and she made it really easy. I didnt feel like I was hit with anything unexpected and she explained all of my fees and options. Ill recommend her to everyone!!!
I have worked with Melissa a few times now and I can’t even start to express how great she is to work with. This was the first time meeting Jessie and I have to say she is going to be an excellent addition to the team. Melissa and Jessie were efficient, transparent, but most of all genuine. They made this last transaction absolutely painless. I can’t wait to work with them again. It’s a huge bonus to have a great “go to” team. Thank you guys very much.
Jessie is super knowledgeable when it comes to the mortgage industry. Her background is hard to match. She is also one of the hardest working people I know! I would recommend her to anyone looking for a loan officer they can trust and she will get you a great home loan. Period.
I have known Jessica Malmquist, Jessie, for over ten years. In that time I have come to respect her because of her character, her honesty, hard work ethic, professionalism and warmth. I would highly recommend her to anyone with no reservations.
Melissa Smith is phenomenal!! Our situation is complicated and diverse, requiring a more creative, think outside the box mentality. Well, Melissa did just that and navigated everything with ease and got the job done! She is very professional, kind, efficient, and responsive. She made things easy to understand and was extremely thorough. We enjoyed working with her so much that we have her working on two more scenarios for us. I highly recommend Melissa to anyone, client and realtor, needing an excellent loan officer to work with.
Melissa was helpful as and responsive during our home buying experience. She also got us a great rate. We definitely recommend her.
Melissa Smith is the hardest working mortgage broker I know. I call her Miracle Melissa and shes earned it. - Im a Realtor
My brother and I recently bought a house in Salt Lake City using Melissa Smith as the mortgage broker. She did a fantastic job. Although we both have good credit scores, we both also have non-traditional income streams. Melissa was willing to accommodate our unique situation and despite this complexity, got us a very low interest rate and low fees. Communicating with her was super easy and she was very responsive to any of our requests. When questions or obstacles arose, she didn’t give up but was determined to find a solution. This is the fifth time that I have bought a home so I can say by comparison with previous brokers that Melissa truly excelled at all aspects of the transaction. I highly recommend using Melissa as your mortgage broker. She will get it done.
Melissa Smith is absolutely awesome!
She did a wonderful job, and I highly recommend using Melissa!
Working with Melissa was an agents dream. After getting the run around from several lenders, Melissa was able to help my clients and problem solve their unique financial situation. She is extremely knowledgably and responsive!. Thank you, Melissa!
Melissa Smith goes above and beyond in every aspect. She thinks outside the box and runs different scenarios to ensure your mortgage is right for you. She is timely and responsive regardless of the time of day. My agent said she was the best finance representative she has worked with. To top it off, Mellissa is a pleasure to work with. Our family appreciated all her extra efforts and personalization.
Melissa was outstanding to work with. She was always quick to return calls, even after hours. She’s smart and very knowledgeable about the different options that are available. My husband and I also trusted her completely to take care of us, and she did. Melissa was great about letting us know where we were in the process, and when it was time to close, she made sure we knew well in advance what documents we would need. She was a pleasure to work with, and we would highly recommend her.
I cannot recommend Melissa highly enough. She was beyond professional, extremely knowledgeable and willing to turn around documents/letters at a moments notice. She happily created custom cost breakdown spreadsheets for me without complaint and in easy-to-read format. I will certainly use her again.
Melissa is the best! She made refinancing our home easy and helped us get the rate we wanted. She walked us through everything and even accommodated my very difficult schedule. I highly recommend her.
I had the great good fortune of working with Melissa Smith to purchase my home. Shes personable, efficient, highly knowledgeable, and determined. My loan situation was complicated, and at a time when another loan officer might have quit, Melissa persevered and found a way. I could not recommend her more highly. Shes a great advocate and a pleasure to do business with. Wonderful!
Melissa assisted me with my refi a few months ago...it was an easy process and quick to close. I felt like I was in good hands throughout the process. Melissa is very genuine and has her clients best interest at heart. I have no hesitation in recommending Melissa.
Melissa helped us with closing our investment property early this year. She was easy to work with and was just a phone call away to answer all our questions. She made sure she got us the best rate and guided us throughout the process. I would highly recommend Melissa if you are looking to buy/invest .Anya
Melissa was amazing to work with !! Her patience and professionalism - and words of encouragement were so needed !! Being self employed - and during Covid - it’s made things harder and much longer .. she didn’t give up and kept me thinking positive !! Melissa is truly amazing to work with !! 😊❤️😊❤️
Melissa was great! She helped us get a great refi rate and was very responsive and helpful throughout the process resulting in a quick and stress-free closing.
Melissa is a rockstar and partners with you to get the best deal out there. She is fast, reliable, responsive and I totally loved working with her!
Melissa was terrific to work with and made sure she found the perfect loan for us. I highly recommend her.
Melissa cares about her clients every need and makes sure everything is covered, it was a great experience, I’m so glad I did it with her !!!!
Melissa was amazing. Hire her!