I took my truck on to have my rear drum brakes repaired. They were seized and needed new parts. I was quoted $400, and I agreed. After waiting an extra day from what I was told, i was called the following morning to hear that my rear axle seals were leaking, and needed to be replaced. I said that was fine, how much to do that too. They quoted me $1400 for the job now. I said no, just do the brakes. They said they would not do the brakes unless I also had the seals replaced.The seals are less than an hour of labor on this truck. They tried to charge me over 1000% the fair rate. After asking about it when i came to pick up the truck, I was brushed off and told Im not going to argue with you about it. I want arguing, I was trying to understand why they wanted that much money.Its hard to find a shop with any scruples, and its getting harder. These guys might do good work, I dont know. But I do know they cant be trusted.

Went to another mechanic for a tune up and they were only able to replace 3 out 4 of spark plugs. A few weeks later still had issues. Made a call to Master Muffler and they were able to get me in and get my car running right. Should have taken my car here in the first place. They are very communicative and priced better than most places here in Salt Lake.

These guys are honest, friendly and on time. They don’t overcharge and they tell you exactly what’s up and try to get you all the discounts and lowest priced parts they can. I used to live by them so I tried them out and now I go 20 min out of my way for this particular shop. Dave specifically is awesome.

Super happy with these good guys! They showed me exactly what the issue was with my car, and got it all fixed very quickly. Highly recommend!

I was really worried about having a shop modify my car, however I am happy to say that they will take care of you nicely here. The employees are very polite, straightforward, and respectful. They explained everything they were going to do before they got going, and laid out a price for me. I have been here twice to a muffler delete and again to install quad tips, and both times had been smooth. I will definitely continue coming here for any of my exhaust needs in the future!

The plastic material under my driveline came completely undone and the guys here got me in quickly to get it fixed. Was expecting to be charged for at least the labor put into attaching it back into place, but they didn’t charge me a penny! Amazing friendly service. They will always have my business when it comes to maintaining my car! Thanks so much guys

This is a great shop! Friendly staff, good communication, very reasonable pricing, and speedy service! 10/10 would recommend. We even needed an additional exhaust repair that was taken care of without increasing the original price. Very happy!

We own a 2003 Toyota Sequoia with 260K miles. The dreaded check engine light came on just prior to needing to pass emissions for registration. We were told at our mechanic that likely because of it being a CA emissions vehicle, that it would cost roughly $2600 each side to have the two converters replaced. Our mechanic then recommended that we try Master Muffler to see if they could cut the old one out and put in a new one. They did a diagnostic and found it was just one side and for a FRACTION of the price above, they fixed it. It passed emissions and runs just fine.Happy customer here!!!!

Even though they were a little backed up, these guys took care of my car swiftly and professionally. Josh at the desk is very friendly. Wait room is comfortable. Great prices on exhaust work, will definitely come back if I need work done on my car!

They lie and then hit you with a big bill. I called 3 times and asked if they would do a diagnostic for FREE. I called again yesterday and again confirmed the check would be free. He even said they would call us to let us know what was wrong then we could decide. We got no call all day and called them in the evening only to be told that they fixed the problem and it would cost $250. We said WE ASKED FOR NO WORK TO BE DONE!!!! He dropped the bill to $125. We paid and got our car but WILL NEVER GO BACK THERE!!!! Take your business elsewhere.And Master Muffler please dont ask me to contact you to work this out. Only contact me if your issuing a refund for work I dod not approve!!!I will be reporting them to the BBB.

I went in for a single tire because mine was flat this morning. WHAT A NIGHTMARE. They charged me 150 dollars for 1 tire on a very compact car. Then when i got my car back the AC had completely stopped working. I called and told them they did something to it and they told me to come back to the shop. The mechanics treated me poorly and didnt even care to greet me when i returned. Then they make us wait 15 minutes in the lobby to come tell us it was already broken before. Please save your time and money from these scammers. PLEASE GO SOMEWHERE ELSE!

After having my catalytic converter stolen off my vehicle I called the Honda dealership and they quoted me $3,500 with no estimate of when they could have the part in. Decided to try Master mufflers on State Street and was out the door for less than $650 and it was done that evening! Dave was very helpful, I would definitely recommend this shop.

Great, professional people everytime, but tht dave is a super dude n these guys are always on point with their work n its great quality work.... No one else touches my cars for anything, but someone from Master Mufflers!!!!

Had my air conditioning fixed here and the staff were great! The part took a week but once it arrived they got me in and out in an hour! John also returned my calls quickly and answered all my questions.

A shop with integrity—they have taken good care of me and my vehicles for several years! Thank you!

Honest mechanics. Really busy and its easy to see why. I trust these guys.This guy is literally helping 2 people at once.

Took a truck i just bought in for an inspection to get it registered. After 1.5hrs they came back in and told me that someone removed the cat, deleted the EGR system entirely, and disabled the check engine light. They then told me that it was the 3rd time someone had tried to register it. This blew me away because I just picked it up last night and I thought i got screwed because I paid 23,000 dollars to a stranger for this truck that Im now being told is impossible to register. They told me they called the dealership and confirmed that it was a California truck and needed to have those items (none Cali trucks dont need it) i then went to that same dealership because my friend is a mechanic. He pulled the vin and printed off a complete tear down of the engine so I could prove that the truck did not come with EGR or a Cat from the factory. He then sent me to a diesel specialist that not only physically checked the whole truck himself, but called yet another dealership to confirm the vin once again. I took it to a different shop and they not only passed it for me with flying colors, they personally booked an appointment to the DMV for me. Master Muffler took my money for the inspection they did and it would be really nice if they actually knew what they were talking about. You would hope to trust in a mechanic shop that they at least know what theyre doing, let alone be trustworthy. You guys can keep my money. Id rather not even step foot in that shop again after that hassle. I was forced to call out of work to try and figure out my options on what to do with my brand new illegal truck and had to jump through many hoops. Sadly, a simple Google search that is completely free will tell you that an 03 LB7 Duramax does not require EGR or Cats and therefore was never installed with them in the first place but Master Muffler will not.

Highly recommended A+++ service. The manager Scott is the best. He is kind, dependable and will go above and beyond to make sure you are taking care of. His staff is friendly as well and great prices. Thank you Scott for taking excellent care of my exhaust needs.

Thanks to the crew for getting my a.c working again, despite the setbacks that were of no fault to you guys!!! Thanks for showing me how to reset my maintenance icon also!!! Pricing is great, and awesome customer care. Yall rock!!!

Josh is amazing what else can I say. Oh ya they do great work for a fair price and there is no messing around. The crew is very professional and they do a bang up job. And probably the best restroom I have seen. I came in under a time pressure and they were able to perform and do so under budget. Its no wonder that every time I come in someone is bringing these guys goodies or snacks or treats cause they are just some stand up people. If a good honest mechanic is hard to find search no more you have found some good guys here at Master muffler.

Ive had my car worked on twice here now, been in SLC since December of 2019. The staff is super friendly, super fast, the work is quality and the cost is super reasonably priced! I wont take my car anywhere else!

Josh is very nice and helpful. My husband and I went there tonight and had our catalytic converter fixed. The price was fair and the customer service was amazing. We will definitely be going there again.

This is a great shop! These guys know what theyre doing! They have earned my trust! Both Brent and Scott are great at customer service. Plus, they were $500 lower than another Muffler Shops price quote! Even if youre not nearby this shop, its worth the drive to get things done right and save money!

The customer service and workmanship were great in my experience. I received a follow up call the next day thanking me for my business and verifying that the work was completed to my satisfaction. This tells me that they are making a real effort to be great.

Im always hesitant of using a chain for auto repairs, but these guys were recommended by a few friends. I took my well-loved vehicle in for some long overdue maintenance and repairs yesterday afternoon. They called me back with a quote in about an hour and had the work done by noon today.Their prices were quite fair and the estimate they gave me matched the bill. My car is 10 years old with 150k miles and it would be easy to find all sorts of small things to repair or replace to inflate a bill, but they didnt try to sell me any services I didnt want or need. They also threw in a few small routine service items (alignment and oil change) for free which was a really nice touch on a pretty sizable bill.Everyone I spoke to on the phone was super helpful, friendly, and professional, and the lobby is well kept and wouldnt be terrible to sit in and wait if you had to. Overall, I left with the feeling that these guys are honest, fair, and not out to squeeze you for a buck. They also really get the customer service aspect, which is pretty refreshing for an auto repair shop.

No fuss, didnt try to sell me a bunch of stuff I didnt need. Great customer service.

Ive been taking my cars to Brent and his crew for 6 or 7 years. They stand head and shoulders above other repair shops for many reasons. For me the main reasons are: 1. Honesty and Integrity - They always find the least expensive way to solve your problem. They never try to talk you into work you dont need today but they will point out what may be needed soon. That lets you plan for the any upcoming expenses. 2. They make you feel at home: Brent and his staff are fun to be around. The place has the atmosphere of a great neighborhood bar without the alcohol. Patrons come in for a while, wait for their car and chat with each other (total strangers) and with Brent at the desk. Its a great social atmosphere. Even though I only go there when I have a car problem.. I actually look forward to my visits

Scott is awesome! Due to not doing tune-ups in my car, my catalytic converter died and I am not a car savvy person and I had a lot to figure out (it was a $1400 fix on a 2004, which is a lot for an older vehicle, right?). Scott probably received 15 calls from me in one week (not an exaggeration), asking different questions so I could figure out all my options and if it was worth fixing my 2004 Ford Explorer. Scott answered all my questions (very patiently considering I called so much) and as soon as I made the decision (right before closing) that I wanted to fix the catalytic converter, he order parts and had it done the next day (maybe that was to get me to stop calling?) Anyways... I am really impressed with the service, and my car savvy relative says that the work they did looks really good. Plus, they let my car savvy relative do needed tune-ups and took a receipt of parts as proof that the tune-ups had been done so that I could still have the warranty on the catalytic converter, and save a few bucks in labor.In Summary: Bring your car here.

Friendly staff, but most of all they are honest! Ive had a mechanic recently lie to me and tell me something cant be fixed. Master muffler and their awesome staff fixed it in less than 2 mins! Will def be returning!

6 out 5 stars. These guys are great!!!! They did a great job on my brakes and my performance exhaust, which sounds great! I came back a week later and they did some way nice custom rims and tires for me too. They have great customer service and are quick and fair. I wont go any where but there now. Way nice and I can trust them.

I have dealt with Keith at Master Muffler twice over the last month in order to fix a steering issue in an old Ford SUV. I can only say great things about the customer service and desire to get the work done correctly and to a high standard. They didnt solve the problem the first time, and told me to bring it in under warranty and then tore it down and fixed numerous issues that were somewhat hidden, and at the end charged a very reasonable price to make the vehicle drive great. I feel that they are honest and upfront and should be considered for any car issue, much more than mufflers, that you might have.

I come here every year for my emissions and inspections. I also get my oil hanged done here. I was referred by a friend of mine and Im very impressed with their honesty, prices and their ability to explain what needs to be done. You will not be sorry you came here to take care of your vehicle. Nice clean waiting room and restroom too.

This is a great place for complete car repairs. They are reasonable on price and go the extra mile to help their customers. I drive clear from Eagle Mountain for their help with our vehicles because Scott and his crew are so fantastic to work with. It is always a good experience.

They installed dual MagnaFlow performance mufflers on my 2019 Tundra TRD Pro and it sounds great. Dave provided very good customer service and quick same day turnaround. Nice work! 👍🏼👍🏼

Fantastic service! They were up-front about what was wrong with my car and even saved me $700-$800 by simply taking a closer look than the other shop had. Reasonable rates and honest. Definitely recommend this place!

Good honest shop, I was quoted a price over the phone, to cut out the stock muffler & weld on a cherry bomb is ordered online, which they honored. They were fast and friendly. I would recommend Master Muffler to anyone needing exhaust work done.👍👍

Get a second opinion before getting any work done here. They quoted us $650 for a tune up that a different mechanic quoted $200 - 250. Beware of the initial bid, get it in writing, detailed. Write down what you want done and keep a copy. Photograph your vehicle before you take it in and tell them not to do any additional work or replace anything without calling you first. Or save yourself the trouble and steer clear of these guys.

The employees here are extremely professional and caring. I had the best experience Ive ever had in a mechanic shop at Master Muffler. They were able to quickly replace my catalytic converter and they did it at the lowest price in town. Nobody else even came close to beating their price!This was my first time at Master Muffler, but it will not be my last! They have a new lifetime customer!

This is the most friendly, professional and wholesome auto shop I have ever been to. Being a lady, sometimes we get intimidated going in to get our cars fixed by mechanics but both times I have been to this location that was never an issue. These guys are great and deserve all 5 stars. My car wont go anywhere else.

My husband and I called a bunch of places and master muffler was the most reasonably priced. They were very kind and helpful on the phone and in person. We needed our registration done and were able to do it all there and get us the sticker. We will keep coming here!

The most important thing to me is to bring my vehicle to expert mechanics that know my vehicles. Ive been bringing my vehicles here for years and they really are the most affordable high quality service with personal care. When your fed up with the run around. Come see the best.

Scott took great care of me today (8/10/17). Honest about what needed to get fixed and what didnt. Gave me a good price on the brakes. Another employee, Will, stayed 30 minutes after the store closed to finish the alignment for me! I will be coming back to this store in the future.

Best diesel mechanic in the area! Scott runs the show but the whole team is outstanding. I have a 6.4 power stroke, they definitely know the in’s and outs of this truck! I imagine they will treat yours the same.

We have an older car, and it wasnt passing the emissions inspection. Master Muffler was great in helping us. They tried a couple of things to improve the car, and sadly it didnt immediately fix it. Rather than suggesting a costly fix, they suggested we put several miles on the car after their initial repair to see if it improved on their work. They also said that if it didnt work, theyd help us look into getting a possible emissions waiver. Both better options than a costly repair they thought it might need. Luckily, simply driving a few miles after their original repair did the trick and we were able to pass and keep on driving. Im very happy with how upfront and honest they were, rather than taking advantage of our situation.

BEWARE OF INITIAL QUOTE!I took my car in to these guys to have them check out some rubbing of my brakes. They determined what needed to be done and said it would cost $224. I asked, 224? He confirmed, yeah, 224. I came back when they called, about two hours later, to pick it up and pay. The same guy at the counter said the total was $424! I argued, but he said that he had said 424 the whole time. Pretty shady stuff.Also beware of positive reviews on here. They give a $10 discount for anybody who writes a review and shows them.The 1 star that Im giving is for the bathroom, cuz it was actually really nice and cool looking!

Very friendly guys. Were knowledgeable and performed maintenance in a timely manner. They were also kind enough to give me a ride somewhere while the car was being worked on for a few hours (maybe one of the benefits of going when its slow in the morning :P).In the end I also wound up saving a lot instead of going to the dealership for the work done. All and all a pretty good deal altogether!

Ive been going to this location for over 7 years. This is the only place I have trusted with any vehicle I have owned. Brent has such great customer service, and is very informative. Jeff and Josh go above and beyond to ensure your vehicle has received the best quality care. They all are very knowledgeable and honest.

My 2007 toyota sequoia needed to sound a bit more aggressive so I went to master muffler and they HOOKED ME UP!!! Awesome sound and at a great price too! Thank you to Brent and everyone behind the scenes for getting me exactly what I wanted and for doing it so quickly! I am a very satisfied customer...

These guys did a really good job. They were able to give me a good price for replacing my timing belt and water pump. And they got me in at a time that worked for my schedule. Very friendly, helpful service. Brent and Brett are great to work with. I would come here again.

Everyone is nice and they explain what theyre doing well. they seem fairly quick at what they do. the place is clean, albeit a bit chilly, its a clean and friendly establishment. Will come back for more work if i should ever need it. and they have the nicest bathroom Ive seen in an auto repair shop.

I moved away and I still drive back whenever I need car work done. They are honest and eager to help you save money, while being fast and proficient. They offer a $10 discount if you leave a review, but I would have done it for free. I wont go anywhere else!

Literally the nicest guys, and they’re done way quick. They helped me out with my safety/emissions. It’s a little out of my way, I think there’s one closer, but it’s 100% worth the drive.

All employees I have met so far (and there were quite a few Ive talked to) are very kind and understanding whether youre a male or a female. They do not try to rip you off and try to help you out to the best of their ability. I am very impressed with their services and will be returning again for any car help!

I had been having lean fuel codes for nearly 5 years. Id taken my car to numerous repair shops including a local dealership and spent literally thousands of dollars. No one could figure it out. Within just a few days these guys had identified what was wrong with my car and its now fixed. Runs better than the day I bought it. Their kindness, patience and knowledge cant be surpassed. Brent, Jeff and the others are amazing and I will never go anywhere else. Thanks guys!!

My wife and I just moved to Utah. I came in to get safety and emissions inspection for my car and the store was clearly swamped with work. Despite being swamped, they got me in right away and were quick, efficient, and very nice. Came back the next day for my wifes car and same story. Will definitely be using this place for our vehicle maintenance now that we live here!

Really happy about my experience here today. Was able to confer with the mechanic under the vehicle and talk about options before any work was done and the price quoted was the best I could find. They turned the rotors here and saved me a bundle with online coupons as well. Ill be coming here from now on.

I was welcomed with an upbeat, smiley employee behind the desk. All the gentlemen Ive met here have been extremely helpful! My dad comes here all the time, as I will now too!! Great customer service👌💯

Brought my girlfriends vehicle in with a very vague problem, not only did they NOT use the opportunity to come up with charges for the diagnostic or repair I would have easily agreed were valid (which I have cynically come to expect from auto maintenance places), the problem had an quick, easy fix so they did it free of charge. After I told her how impressed I was with Master Muffler my girlfriend told me that she too has had similar experiences here herself and even wondered how they managed to stay in business.Apparently the answer is repeat business and word of mouth, because I know where Im taken my (frequently-broken) vehicles from now on.A competent, honest, friendly place. Wish I could give it SIX stars.

QUALITY, QUICK, VERY REASONABLY PRICED, CONVENIENT, ALL QUESTIONS ANSWERED IN A MANNER I COULD UNDERSTAND, I GOT THE FEELING THAT NO MATTER WHAT IT TOOK THEY WOULD NOT LET ME WALK OUT THE DOOR UNTIL I WAS 100 PERCENT SATISFIED... THATS EXACTLY WHAT HAPPENED, WHEN I DROVE AWAY, I DIDNT GET OUTSIDE A BLOCK WITHOUT EXCLAIMING OUT LOUD ABOUT HOW GLAD I WAS THAT MY TRUCK WAS NOW IN SUCH BETTER SHAPE THEN IT WAS ABOUT AN HOUR BEFORE! THESE GUYS ROCK, YOU GOTTA GO SEE FOR YOURSELF- GOT SOMETHING YOU WERE TOLD COULDNT BE FIXED? TAKE IT TO THESE GUYS!! THEY ABSOLUTELY WILL NOT QUIT UNTIL THEY GET THE BEST POSSIBLE RESULT OUT OF YOUR VEHICLE, LIKE FOR INSTANCE MY ALIGNMENT FOR ONE, COULD NOT BE FIXED WELL I LEFT THEIR SHOP AND LOOK MA, NO HANDS TRUCK DRIVES STRAIGHT AS AN ARROW!!!

I have never seen better customer service than what I just witnessed at Master Muffler. They stayed late to work on my car, even though that was my fault, and they moved heaven and earth to find an after hours rental car for a customer whose car would not be finished that night. They were quick, professional, and did a good job. I was so impressed. It is refreshing to see a business who will go out of their way to do the right thing and help their customers have a better day. I will be sure to recommend this store to everyone.

Great experience at Master Muffler. Adam was very friendly and super helpful while assessing my car. Turnaround time was quick and they are very thorough with explaining the details. I will continue to come back here!

Our family is visiting from Saint George for our family reunion and while at smiths gas pump on our way to Jordanelle, we noticed our 2000 Chevy Suburban “Big Bertha” over heating. I called in and asked if they would be able to help us and look at it and this is on a Saturday afternoon. We brought it in and they were able to tell what was wrong, our radiator split in half and they serviced it that same day! Thank you for all your help. Our family will be able to enjoy the rest of our weekend!

Helped my mom and i with a used car check, super nice and honest. They even tried to help us find a new place to get a car because the one we brought in was not so great. Couldn’t have been better customer service.

Fantastic work as always. Ive been here several times in the past and have always received great service and fair prices. The waiting area is clean and comfortable and the shop area is organized as well.I wont go anywhere else for my custom exhaust needs.

Each time Ive had to deal with Scott he has been very pleasant and knowledgeable and easy to work with. They are professional and provide quality service at this location. Thanks again guys for the good work!

We are very satisfied with the service we received. Pricing seemed fair enough, work was done fairly quick, and they employees that worked with us were very nice and friendly, as well as informative.

Very friendly, honest people. I had my car repaired here, unfortunately we uncovered further issues. They were very helpful and assisted me to a resolution with my car and didnt leave me hanging. I would recommend!

I’ve had such great experiences with this place. I originally took my car somewhere else when it overheated yesterday (just because it was closer). But when I got the quote, I decided to call around to see if I could get it done cheaper somewhere else. Master Muffler quoted me about $150 less. They ended up finding several unexpected things that needed to be fixed, but they were minor and they fixed many of them at no additional charge. Even after I decided to add a safety/emissions inspection and an oil change, my total was still $100 less than I’d been quoted elsewhere for just the original problem. Add to that the fact that they drove me home after I dropped my car off and picked me up when it was ready, and this was one of the least painful car repair experiences I’ve ever had. My car is running better than it has in a long time and I couldn’t be happier. I highly recommend this place.

Needed a new catalytic converter and this Master Muffler switched mine out quick! Couldnt argue with the price either, they gave me their top of the line cat for a very competitive price. Master Muffler is now my go to mechanic shop.

Great crew here. I had an exhaust problem and they explained just what I needed, even reused parts that were still good. Got me in and out quick and the price was more than fair. Plus the bathroom is pretty cool and very clean.

Car troubles are such a pain. Worst thing ever. I hate having to go in with the car they always seem to try and get you to do more than you want or need done. But the guys here at master muffler were very friendly and were fast and efficient. They let me know of recommendations that i needed but were not pushy like at other stores i have been to. I will definitely be back for all my car repairs.bbq

I have been taking my car here for about 3 years. These guys are awesome, I got stuck with a Ford expedition that had all kinds of problems these guys helped me fix it up and then when it still wouldnt pass emissions they went the extra mile and fixed my car some more for free since I had just spent so much there. They got me passed emissions and they also work fast! I recommend them to everyone I know.

These guys are Awesome and very Professional! I have never had a bad experience here and Im sure I never will! Brent is very knowledgeable and took me into the pit, showed and explained the exhaust problems I was having. Very easy to deal with. I wont be going anywhere else! Highly-recommend!

Best quality, price, and treatment. I would recommend Josh and crew for any car problem. They will solve it! Honest great people.

Theyve been better diagnosing things than our local dealer has been. A great place for cost effective auto service. Would recommend them for any emisions problems too...intake or exhaust.

Great service! Came here to have an exhaust leak fixed but turned out I didnt have one when they checked. They repaired an oil leak I had and threw in an oil change as well for a fantastic price. Highly recommend it! Look for John when you go.

We have gone here for years to get all kinds of different repairs done on several vehicles. We have been very satisfied with the care the work and the cost. Theyve become family.

I really had a good experience. Came in without an appointment and got the emissions done in 15minutes. Will come back and definitely recommend them to friends. Shawn was really good and very knowledgeable.

We have had alot of car repairs and work done here before and we were highly satisfied. We have even recommended them to family and friends. Josh the manager was so friendly, knowledgeable and efficient. He followed up with us during our visits and even after. His customer service was awesome. Fast forward to my recent visit. To say I was disappointed is an understatement .I dropped off my car for an oil change, tune up and to register it so I thought it would be best to take it in well before they open so that they can start working on it early. There were no night drop envelopes, which was no big deal, but I took notice of and so I used an envelope I had in my car. I wrote down mine and my husbands contact info, work to be performed and put the envelope in the night drop. After not hearing from anyone in the morning and well into the afternoon I asked my husband If anyone had reached out to him. After he said no, I called them to check on my car and make sure it was still there. The phone rang and rang and no one picked up. So I waited an hour and still after no contact from anyone I was finally able to get a hold of someone close to 5pm, at that point we were told that they would have my car ready by the time they close. It was a little weird but I figured it was alot that we were asking for so I didnt think too much about it until we were told that they only did an oil change. Thats a full 9 hour work day for 1 oil change . I finally picked up my car the next day because I wasnt able to make it out to them by the time they closed. When I picked up my car, I noticed one big change.. the old manager, Josh no longer worked there. Which made senses why no one reached out to me at all the whole time they had my car. Josh was the biggest reason why we came back time and time again and refered our friends and family. After my visit today, Ive decided to take my business elsewhere. They obviously no longer care for my business. A courtesy call would have been nice or acknowledge that they had my mcar for a lengthy amount of time but I got nothing. Good Luck, its sad that reliable mechanic shops are hard to find and I thought I finally found one in Master Muffler.

Keith, John and staff were extremely helpful and got me in quickly for a minor fix. Ive had a great experience with this group every time Ive needed them. I will continue to return as a loyal customer.

The service was professional and came at a fair price! The time frame quoted me was off by quite a bit. That said, I understand that sometimes things take longer than expected. They didnt charge me since it was just a loose heat shield.

These guys were great. I came in with a simple problem that I needed a second opinion on, and they went above and beyond to help me with it. Fantastic service and honest workers.

Honest staff. Good prices. Estimate of work costs always accurate. Finish job estimate within time allowed.

Is Brian done yet?

I was referred here for a diagnostic on my car to get my emissions taken care of. They were way busy but did their best to help me the best they could. Very friendly and gave me the info I needed. Got everything taken care of. Definitely will be back and recommend to anyone

The manager and employees here are very friendly and go out of their way to get the work done.....even the same day I called! I am a skeptical female when it comes to car repairs, but I can say without doubt that Brent is honest and clearly cares about the end result.....customer satisfaction and a job properly done. He thought it was my catalytic converter that needed replacement, so that was done, but when they tested it after installation, apparently that wasnt the problem, it was in fact the muffler. I had a rare case where the little holes get plugged on the inside, so it was difficult to diagnose at first. He even showed me the underside of my car and explained it all to me, even when he was very busy. He didnt charge me for the catalytic converter and the guys all stayed to get the muffler installed. They really went the extra mile when I know others places may not have. My car runs like a dream now....back to peppiness!

Came in for emission and tire sensor issues. Quick and prompt service. Very friendly. Affordable.

Everyone who works here was very honest and gave you there opinions. You can trust this place, I would recommend it.

Great experience! Shout out to Josh for hooking up my exhaust system it sounds awesome!!! Ill be coming here from now on.

Ive visited Master Muffler in South Salt Lake multiple times. I continue to come back because they are honest, competent, and fair. Their team of guys are friendly and they do good work. Theyve done a very good job in keeping my car running well.

First, even at end of day, got us right in! Second, they gave us a price range and choice, and educated us about the different types of mufflers. Third, the Technician wanted us hear the new muffler, making sure it meet our expectations....never had that done before!!

I was extremely satisfied with the customer service and speed at getting to my car. Immediately when I arrived they called the mechanic in the drive my truck in for an alignment. They were very cognizant of my time and willing to help me get my truck taken care of during my lunch break. I will be back.

The crew here is undescribable, more specifically, I came in for a simple safety check, which I didnt schedule. They ended up changing the oil and cabin air filter, which took a little longer then 1hr. They didnt rush through it, they took the time to make sure my car was in tip top shape, keeping in mind this was an impromptu stop, they even had two guys who didnt show and they still took their time. I am scheduled to go back next Saturday for some more upkeep and minor maintenance. Id recommend these guys to anyone!!

Dont believe that youll ever get anything from the coupons online. Any free service they offer wont ever get done. They will always claim to be busy even when they have multiple bays open and nobody in the waiting room.

Best Master Muffler in the state! Always fast and do great work. I often drive halfway across the valley to get to this one.

Josh handled my phone call questions quick and professional. Had my 4runner in and out with great service the same day. Thanks.

I’ve been coming here every year for DMV requied inspections for the past 5 years. Services are timely and reasonable. Always left happy. They are nice people and performer thorough works.

They gave me a good deal on new cat converters, like 500 bucks cheaper than every where else I called. They also squeezed me in the same day I called. Adam even gave me a ride back to work after I dropped my car off. Will be coming back for all my exhaust needs.

Talk to Josh Burnside when you visit Master Muffler in south salt lake. He will take care of you every time. Thanks again Josh youre awesome !!!

I just arrived here from a different shop that could not fix the problem or get to diagnosing the problem till Monday but Josh here at master Muffler said he would have it down in an hour.Very good guy here and doesnt give you the bs run-a-round.