If I could switch my post office I would, but I guess they dont allow that. No matter how many times I turn in the form given to me by the carrier stating the people living at my address they ALWAYS give me mail that aint mine(we bought our house last year). I have turned in several times where my dog was put down due to heartworms and age and they still will not bring packages to my house. I have called, went in person and turned in papers and contacted customer service but I still have the same problems. I WOULD NOT RECOMMEND SALISBURY POST OFFICE FOR ANY MATTERS!!!

I just love the folks at this post office! Everyone, without exception, are helpful and friendly! This is a great group of hard working people😊

No matter how many times I tell them that no one by any name lives here and it’s only Carpenter they still have been sending me mail for 3 years now. Even talk to the supervisor seems like no one cares

I havent had any issues thus far. Everyone seem to be nice and helpful.

I came in on January 15th to mail something. There was a postwoman at front desk. I asked her a question about differences in postal mail services.For some reason she got upset with me, raised her voice yelling at me trying to explain the difference... She wasnt very logical about it either.I was shocked by her reaction. It was just a very simple question, come on.As long as I live in Salisbury, I had never experienced anything like this at post office!I dont know her name, but she had a flower on the side of her head and she on my receipt she is indicated as Clerk #02 (01/15/2021).

Im VERY disappointed with the USPS in Salisbury, NC. I sent a package to Texas on February 17, 2021 and it still hasnt arrived and today is March 1, 2021! I paid extra money and sent it Priority Mail. To anyone who reads this DO NOT WASTE YOUR MONEY SENDING SOMETHING OVERNIGHT OR PRIORITY!!!

Daily service is good and prompt

Just became aware of post master not allowing overtime. I have friends who work and depend on overtime, actually wanting to work. When 5+ people call out a day and you’re telling me the people who SHOW up to work and WANT to work can’t get overtime? Are you kidding me? The post office is in no means short on money. What will y’all do when everyone dependable quits to find a job that will actually pay them overtime? They are not paid enough to do a job that stressful and you cut out overtime. Ludicrous.

Called and spoke to Renee who told me my certificated mail was there. I told her I was going to pick it up later that day. Left work early, and when I got there Ericka said that Renee “didn’t pay attention” and sent it back to the sender. I wouldn’t be so mad if the item wasn’t important, but the item is something that I need to close on my house next week.Also, Ericka is kinda rude and tried to blame the situation on me because I didn’t tell Renee to hold the item for me. Why else would I call to inquire about a package? Also if I said I was going to be there later to pick it up, why would I ask for them to hold it? That was a dumb, rude response Ericka.

`worst customer service ever people had a attitude and long line and the people gave me such disrespect

The associates who work at the counter are quick and so helpful. I never worry about a line inside this location. They get everyone on their way fast.

I use this Post Office for a lot of my mail. I love the two ladies who work there. One lady has reddish hair with glasses. She is always very kind to me and helps all she can. Most of the workers are great....Sometimes the line is so LONG!!! I once waited over 30 minutes to mail a letter. I think they need two Post Offices here in Salisbury.Ken Pruett our post delivery man is the best Mailman Ive ever had and I hope he sees this!! Thank you Ken for all you do.

Theyre generally pretty fast. I went here last week to mail out 2 packages, the line was almost out the door, but I was in and out within 10 minutes.

I have had other peoples mail delivered to me in error several times but the worst service comes with package delivery. Yesterday I received a package that was open and part of the contents missing. They rang the bell and were gone before I could open the door and see the condition of the package. I dont even know if I will be able to replace the item or recover my money for the purchase. Terrible service.

I found a way online to lodge a complaint but could not find a way to provide a compliment. :>Anyway, I took my 2 daughters to the Salisbury NC post office last week to get their passports renewed. The gentleman who helped us – Mr. Webb, is a true asset to the USPS. He was extremely helpful, friendly and accommodating. We all left feeling like he went above and beyond to take care of us.I hope this gets to him and his staff/supervisors in Salisbury. We really appreciate you William!

I have had no problems the mail person leaves packages in the mailbox when he can and if they are too big on my back door steps. He is really nice. I live out off Hwy. 70 west.

Mail is put in wrong boxes. Trying to call is an endless loop of recordings. At 9 this morning received notice that attempted delivery was made and box was full. The mail carrier has not even run yet. Now, the item is too big for a box. So I thought I’ll run up to the post office. Unable to talk to a live person. 😡

Worst place never attempted to deliver package and then claim I asked for package to be put under hold and then refuses to redeliver spoke to usps tech support and told me nothing they can do this place need to be investigated

Live in apartments and postal came on a Saturday to to deliver mail. Couldn’t fit my package in mailbox so instead of walking 2 doors down to my apartment they just leave a note saying I have to pick up at post office which will be Monday! So for one they were too lazy to come to my door to deliver (maybe 40ft.) & for two I have to wait until Monday to get it now!

The only reason I am giving them one star is because thats the lowest it will go. The actual staff inside is friendly and helpful for the most part but boy that delivery service is beyond reprehensible. They never deliver any of our packages to the door. Thats not to say that I mind coming to pick them up but they load the packages to deliver they just choose not to deliver them so you have to wait an extra day to come back and pick it up once you receive the Im sorry we missed you slip. Its so backwards why load the packages on your route just to not deliver them.

Some days I get mail. Some items get put in other peoples mail boxes and some comes weeks later. Ive been waiting on my stimulus check that was supposed to arrive this week. It was probably put in someone elses box instead. Im not impressed.

This is second package that was delivered to the wrong place and one package arrived open. Thank goodness Amazon has good customer service. And dont try calling the post office because the computer want send you to the correct place.

The deliveries are always unpredictable, the workers in the facility are rude when you have questions even if they’re over the phone questions. Packages are almost never delivered on time.

LOUSY, LOUSY, LOUSY, did I say LOUSY???? I had another NO SERVICE today, yes another one, I have a long history of them. I got a notification email showing that at 10:15 am my package was out for delivery. Later I received another email showing that at 11:22 am my packaged was Held at Post Office, Retrieved from full parcel locker. After calling several times and getting busy signal, when I finally got somebody who answered the phone named Dana, she told me that they do not deliver packages where I live. A delivery service that does not deliver packages where people live, isnt that a sad contradiction???. After my insistence trying to make Dana to give me an explanation why my package was not even on the truck???, she asked me for my phone number and told me that she was going to research and call me back. As any one of you who has been through a similar situation with these people suspect, that phone call never happened because what Dana was doing was plain and simple, getting rid of me. But I have not been treated better by the postmaster either in the past. What can you expect when even the person in charge is rude, unprofessional and even worse, the one who refuses to give the service???

I had a package that couldn’t be delivered yesterday so I called them today and find out that it’s being delivered today, YAY!!! The phone call was real informative and he was sweet, no issues here. Sometimes things just happen...

We scheduled 2 small packages to be picked up with instruction they would be in our mailbox. Carrier placed our incoming mail on top of packages and left packages in box. Received email notice they had been picked up. No they were not. I rescheduled to be picked up the next day. The same thing happened. This has happened a lot. I have scheduled to be picked up from on our porch. Sometimes they do and sometimes they dont. They want postage increases, but cant do what they say they do on their web site.

They take forever to process and deliver packages. packages just sit there for days before being delivered.

Pathetic little place. Where you go to receive the best of Americas civil service.Tried my best to make it to the Post Office to mail my package with 5 minutes to spare. Little wizened supervisor lady with badly colored hair meets me at the door and tells me I cant get into line because that would cause the counter workers to get into overtime, and they werent going to do that.Loudly protesting this treatment, and that it was imperative my package go out today, with high-quality, professional, customer-service oriented training, I was informed that if I didnt leave, they would call the police.No one should wonder why disgruntled mail workers go postal.

The employees who work inside do their very best to service those in line as quickly as possible, and they do it with a smile. My only issue is with the carrier who refuses to deliver my items to my apartment. I have to always go to the post office to retrieve my items.

On March 6th, 2019, my postman tossed my package into the ditch rather than leave it on my porch. Ive never had a problem like this before, but I do not appreciate my packages or property being tossed in the ditch because the postman is too lazy to do their job, the job they are being payed to do, properly.

Slow slow slow its 5pm I still dont have my mail

This is the second time this year my package was delivered to the wrong address. How hard is it to read the address on my mailbox?! Now all I can do is hope someone is honest and returns it.

Ive had packages delivered to my home that didnt belong to me and my packages have been delivered to other peoples homes . I get mistakes can happen and luckily there are honest people still out there and returned our packages to us and vice versa. That was around Christmas time. I have had numerous packages delivered to my house but what I do not understand is why on beautiful, sunny days the packages are left in our carport . But whenever it is nasty outside the packages are left on the front porch (not even left under a fragment of the roof) just tossed up on the top step in water. I dont like leaving negative reviews but this has to stop. Common sense would say put stuff in carports (which is less of a walk in the nasty weather) . Please resolve these issues. Luckily, the things Ive ordered were not so important that they couldnt get wet. Thanks.

We have a small business, we try to go to the woodleaf post office when we can. We have been treated poorly here, though there are some good employs here. However more than once we have had some our products we were shipping go missing here. They never get scanned in. For that reason Id say make sure to get a receipt if you do online shipping.

Very clean, space out marking on the floors, everyone were wearing mask.

I dont know whats going on with the new post man but I usually get my mail around 3:30 now that I have this new postman hes as slow as a snail I dont get my mail until after 5pm

More package delivery issues through UPS/ USPS Surepost delivery. This time a gift for my wife is supposedly delivered 11/20 at 7:26am. How does a package get delivered before your carriers are even out for daily delivery? The mail was actually delivered after 1pm to the mail box. There was no package left then either, I was home and saw with my own eyes. No wonder the USPS is failing. You have one job...deliver the mail, and cant even get it right. How can you mark a package as delivered that never was? A mistake? Sheer incompetence?Guess I wil have to go speak with the Post Master on 11/21.

The staff is very friendly, helpful, and professional. It is easily accessible and a good location.

This post office is the most incompetent post office I have ever had the displeasure of dealing with. They have delivery truck drivers there who put packages in the wrong boxes, mix up house numbers, put packages in other peoples mail boxes. Like come on, how do they keep consistently making the same stupid mistakes. So many packages get lost and misplaced and its their fault. And no one can really do anything about it.

Messing with someones mail is a FEDREAL offense!!! Missing packages, opened packages, packages left at a neighbors garage.. this is all unacceptable! The lies of delivery or attempted delivery is also unacceptable, when you know full well nothing was delivered! What makes you think you can get away with this? How long before someone(s) sues for your incompetence? Im thinking, not long!!!!

The people who work there are GREAT but to get the package to from A to B is another story.

Dont let the long line fool you... They still get you in and out quick!! Lunch time is the busiest!

I got a rude note from my carrier on my mail saying my mail won’t be delivered if the box is blocked. I live in a duplex on a corner. My cars & door faces the side street & my boxes are on the other street where the neighbor parks. I don’t appreciate the rude notes when it’s not even my vehicle! I can’t control what the neighbor does! I haven’t even talked to him since he moved in. Very unprofessional for your driver to blame me. There is numbers on the duplex’s so they can tell which door is where so who’s car is who’s.

The workers at the actual post office are AWESOME and always try their best especially Janet - the actual post office delivery is AWFUL. Sometimes, they never deliver mail we left in our mailbox (our neighbor saw them take It and then it gets mysteriously lost) and most of the time we receive packages that are crushed or destroyed from USPS in some way. They will literally try to crush/squeeze a big package inside your mailbox too. I leave a note on our mailbox not to do this but apparently they dont know how to read. When we call and complain to the supervisor they defend their staff rather than trying to solve the problem. And its not just us - all neighbors have this problem. The delivery staff really needs to get their act together and the supervisor needs to listen to people. What a concept.

Does not matter what time a day, year, or wheather, this place does not ever have enough people working in the front. You walk in, plan to spend 30 minutes or more atanding and waiting.

They lied and said there was no access to my property because they did not want to get out due to rain and claimed they delivered my package that morning. I am still waiting to hear back from the delivery supervisor to find where my package was delivered to.

Im extremely dissatisfied, I ordered an expensive pair of shoes online and the box was delivered USPS and the box was left on the side of the road!They didnt even leave them on the porch or in the drive way1 star is too many stars.

Thanks to Janet for helping my package get to Atlanta, GA.

I get great service now that I’m living in a home.

No one has picked up my mail since the weekend. Here we are at the end of the day on Tuesday. The wait for a phone call regarding carriers was 33 minutes. Hmmm. Only lived here two months. I honestly have never had this happen in my adult years. I am guessing the employee is out sick and they have no backup.

Sending my pkg back to my mom when she has the right address and everything and not answering their phones when im calling them definitely gonna go up there and get my pkg today shouldve came with our mail

Very bad service they are always having confusion with my packages. First time they left a note and said they delivered it to me and nobody answered the door,but they never knocked on my door.Second time they delivered package to my mailbox left the package mailbox key for me to retrieve my package and it was no package in there at all.Where is my package this cannot keep happening.

Twice in 2 months our vacation held mail has not been delivered on the day specified. This time, the postal person has not delivered the mail two days in a row. Guess Ill have to head to the Salisbury NC post office and have words with the postmaster.

Local post office is horrible! Half the time I dont get my packages delivered and the only way I find out is from the tracking info saying it was delivered. They dont leave any notice saying they attempted to deliver or anything. I have to go down there and complain and then I get stuff delivered for a month or 2 then, it goes back to nothing.I called today to find out where a package was and see if I could just go pick it up because it was 3 days past the delivery date and tracking was showing it was at the local office. They told me there was nothing they could do, that there was too many packages and they didnt have the time to go find mine and hold it for me to pick up.No wonder people use UPS and FedEx!

Everything is failed delivered. Mailmen are to lazy to get out of their mail truck.

I had a good experience they were on point with everything and also anwsered the phone no waiting for a long time i was out in 10 minutes and i bought 2 stamped envelopes 1 m.o. so sorry for your bad experiences just give em one more chance you will see itll be a lot better

Average line is 6 people, wait time 15 mins. Have a hard time finding mail on hold or requiring signature. One of the worst Ive been to as far as efficiency goes.

Hey, its the post office, they have great delivery.

GOD SAVE THE QUEEN! 🇬🇧🇬🇧🇬🇧

They never deliver my packages. I always get a note in the mailbox even though Im almost always home when they come. So every package I get requires me to go stand in a 30 minute line, then wait for them so search for it in the back..I hate driving down there every few days..

These people are so slow I waited 20minutes just to get up front

For the third time since November my delivery driver has claimed to deliver a package or that no one was here to receive one, when they never came to the house or left a note.

Great customer service

Same problem here put in a change of address they will not deliver mail to my home which is their job told me to change how I did my address computer would not let me do that so now they just return everything as undeliverable mail company suck thisone a specially

Mail comes late everyday my mail comes so late that my kids are sleep in bed when it arrives

Sorry bunch to me. Don’t have time to do there work ask you to do it for them! Even 800 number is sorry.

They lie about attempting to deliver packages, leave no notice, and then cant find them at local office. Terrible service.

Driver refuses to deliver any packages at our house, but UPS and Fedex will.

Friendly staff but always understaffed and slow.

Never answer phone, no schedule time of delivery, most couriers cant even answer the simplest question.

Always a long wait time and long lines for service.

I’m patient but this place is understaffed

Mail is never on time, different mail in mailbox

I was outside and my neighbors house has a staircase of 13 steps and the mailman stood at the bottom of the stairs and just chucked the package to the top and at the door and it went tumbling 🙄 I was concerned if it was glass or a breakable object

Very efficent

1 hour wait for customer service, PLEASE!!!

The postal clerk just yelled out the name of the company I was sending my package to along with the city and state so that anyone could block it or intercede payment that stood in the long line at the Salisbury Post Office in Salisbury, NC. I believe the Salisbury Post Office never delivers and horribly neglects the mail of local black businesses

They are rude