Terry Ferry and his team are the best in Salem. I am a mortgage lender in Salem so I work with a lot of people needing home insurance. Ted Ferry and his team are always fast to respond, offer great rates and are local to Salem which our clients appreciate! My clients always have positive things to say and thank us for referring them to Ted Ferry State Farm!

They have great agents who truly care about the clients stability and outcomes.

Extremely friendly people to work with and great customer service. Thankful for how they give back to our community! :)

Working with Alex and Ted to provide the best insurance policies for our clients has been an amazing experience. They are always fast and efficient and get us what we need. Their customer service is by far one of the best I have seen. They are always willing to jump in and help out with whatever we need. I will highly recommend them 100% of the time. Seriously do not look any further they will be here for you and help you every step of the way. I cannot express how truly helpful and amazing they are!!

Landed with Ted Ferrys office after my agent moved on to a career with State Farm Corporate. I got lucky!The team follows through and checks in regularly.I was in an accident a few months back and every person I spoke with was kind, helpful and professional. Im a fan. Thank you for taking care of me when it really counted.

Ted Ferry and Team are top notch professionals in the insurance industry. Straight forward customer service like you would hope for and expect.

My fiance and I have long work days to the point where we couldn’t get off work until after business hours. Alex graciously offered to meet with us outside of regular business hours. He took care of us and all our needs! Super happy with how everything worked out. Ted Ferry’s office is always kind and caring.

We love our agent Debbie! Shes helped us with car, rental, and event insurance. She’s helped us save money, is so responsive and gives us the the right answer the first time! The best thing about her is that she’s so personable. Talking to her is like talking to a friend who really cares about you. Weve worked with other insurance companies but would never consider moving to any other insurance now.

Very professional and friendly office customer satisfaction high priority for the staff you fill like a friend more the a customer.

Ted Ferry and his team has helped us get the best rates for our vehicle and renters insurance, and they have always been friendly and helpful anytime we call. Recently, we needed to add our 18-year-old son to our policy, and Laura assisted in finding all of the discounts he qualified for to get the best rate possible. We are extremely satisfied with their service. Thank you Ted Ferry and team!

Love this Agency. Great Customer service!

Moving cross-country, I was apprehensive that we would find a State Farm insurance agent who would take care of us as well as our agents in Missouri. After a year in Salem, we have been very pleased with Ted Ferrys office. They have been available and helpful with every question Ive had and have gone out of their way numerous times to make sure they were providing the best coverage with the maximum discounts.Its good to have found a great agent!

Ted Ferry and his group have been very helpful for us in all instances. We have compared the rates and service on more than one occasion and have found no one can beat their prices and especially their service. A very good business to deal with. Great, caring people!

Alex & Ted are true professionals. They know their industry well, act and respond promptly, and are always doing whats best for the client. They are easily the go-to insurance company in Salem, and I highly recommend them!

More than helpful and friendly place to do ins matters. Great rates and service by far!

I recently moved to Salem, Oregon and I called several insurance companies to get a quote. Some called me back and some did not. Ted Ferry State Farm provided me with a very reasonable quote that was lower than the other agencies. They have been extremely professional and kind. Laura has been extra helpful with my financial situation during Covid 19. I really appreciate all of their assistance and understanding. I highly recommend this agency.

The people at Ted Ferry State Farm are courteous, kind, responsive, and have always treated us like family. Couldn’t recommend them more!

Great, wholesome, fun group of people. You can trust them with your insurance needs and probably with your life!!! Go say hi OR look for the red jeep around town! :)

Great team! Really appreciated their patience and amazing costumer service!

Ted is very willing to work with university students in learning about & pursuing a career in the insurance industry! He is a great asset to the Salem community. Everyone in the office is warm and welcoming, overall a great environment.

Ted Ferry and his staff do a great job and making their clients feel welcome and appreciated. They explained all my options so I could make the best decision for my lifestyle. I was also able to reduce what Im paying for car insurance while receiving better coverage! I cant recommend this place enough!!

Recently my family had switched our auto and home to this particular agent from one out in West Salem. Teds crew is impeccable! They are SO FRIENDLY and WORK HARD to make sure we are taken care of. I appreciate all they have done and look forward to being with them for a very long time. We could not have asked for a better agency. I would recommend (and have) to friends/family to go with this agency. They even got our account monthly payment lowered and fixed errors from the previous agency. Again, very happy and satisfied client here.

Ive been with State Farm for many years, I am very happy with them!

Ted and his family have always been very involved in the Salem community and have been a great pillar in our town. From my experience, the staff at his insurance office upholds the same values and standards. I would recommend Ted and his staff!

The service at Ted Ferry Stste Farm is exceptional. Every. Single. Time. They answer the phone, are super responsive and look for ways to help you. I highly recommend them!

We recently switched to State Farm and called Ted Ferry because we knew he did a lot for our community and that is important to us. So far we are very happy with Ted and his team. They are all very responsive and helpful. We just added our newly licensed teenager to our plan and it was a very easy process. I highly recommend this group if you are looking for a new insurance agent.

The folks at Ted Ferry State Farm are like family to us. I always get friendly customer service and assistance in getting the best rates for our insurance needs. I recommend them without reservation.

This office has some of the very best staff I have worked with. Very helpful and works their best to meet your needs!

I have a friend who worked here as an intern and honestly did an incredible job, thanks to both their education and the apparent support. As a Willamette student, its really incredible that there are local opportunities to get hands on working experience that actually makes a difference.

Laura was so helpful and thoughtful. You dont find many companies with that kind of compassion anymore. Would definitely recommend their State Farm office to handle anyones insurance needs.

Everyone at Ted Ferry is very nice and clearly cares about the customers! They’re friendly and helpful no matter what the question is and I highly recommend them to anyone who needs insurance.

This is an awesome company. Ted is genuine & personable, and gives insurance a good name. I would highly recommend using his office for your insurance needs.

Not only is Ted Ferry a great agent who cares a lot about his clients, but his team is amazing. I always feel welcomed the moment I walk in the door or when I call on the phone. I went through a personal situation in my life that caused me to change up my policy and they were so kind through the process. Not one judgement towards me. This was a huge reason why I stayed with them and didnt go to a different agent. I highly recommend Ted Ferry and his team to everyone!

Hard working and professional staff! Able to make anyone feel comfortable and taken care of.

Support this wonderful business and the wonderful people who work there!!!

Teds office is the best agency Ive ever encountered!! Theyre so responsive and so helpful and extremely honest!

Great people who do a great job!!

These guys are the real deal!!! Alex took such good care of us and helped answer all of our questions. They not only served us with honesty and integrity but they also saved us money and got us way better coverage!If you need help or have questions about any of your insurance needs, Ted Ferrys office is the place to go!

Very friendly, helpful, and easy to get ahold of

When I call, I always try to talk to Alex. He has been the best representative I have had in all my experience when dealing with insurances. He saved me money and is always polite and great to talk to.

We were overpaying for our insurance and the customer service wasnt helpful. Then we talk to Tim with Ted Ferry and they saved us so much money (70+ per month). Theyve even called to follow up that we received our cards in the mail and everything is going well. Theyve been so kind and helpful! We really appreciate them! Thank you!

Great customer service at a very reasonable cost. Alex at Ted Ferry’s State Farm Insurance is a pleasure to do business with. I found them at random while pricing insurance during a move to Salem. He was always quick to respond to my questions, explained everything well in language I could understand, and quoted me exact costs when asked. I did not feel pushed to purchase insurance I did not need and he looked out for the best bundling prices for me. I would highly recommend their services.

Great customer service On point

Super friendly, and I love that they have a great relationship with the community and give back

I absolutely love this agency they are wonderful! I worked with Alexandra and she was awesome! Will never go anywhere else. I would definitely recommend.

Friendly and helpful, definitely saved us some money. No matter who I talk to in this office, I always experience great service. I love how they are always looking for ways to give back in the community!

I didnt actually go there. I talked to an agent on the phone. But, I ended up purchasing a policy. I was very happy with the coverage and the price!

The companys staff is awesome and provides an excellent customer experience.

Great people, very professional

Amazing! Energetic people to work with... They have amazing communication skills. They are beyond friendly and have the best way of demonstrating their commitment to your coverage needs. Highly recommend signing up with them. Ben and Hannah have help me feel secure with my coverage and always are looking for the best coverage I can get! If you need insurance contact them they are easy to work with and you will absolutely love them. Very outgoing and highly PROFESSIONAL !!!

This office lives up to State Farm’s desire of being a good neighbor! They really do care about their customers and the community they live in. It’s always good to know that when I call I’m talking to someone who lives locally and not an 800 number in another State.

Debbie answered the phone quickly, answered my questions, took my request, and sent an email confirmation. Quick and easy.

We switched our home and auto insurance to Ted Ferry (with the wonderful help from Tim Dady) and are very happy with our insurance. We highly recommend them for your insurance needs! They are very friendly and professional!

The Ted Ferry Agency is absolutely, positively the best there is. A special salute to Jim, who was so helpful in handling my transfer from another company I had temporarily signed up with. My former insurance company, with whom I had been for decades, went to insuring churches only. I hadn’t had to shop for insurance for years, and felt really lost when I suddenly had to find another company. I inquired with a number of other companies, but none of them could begin to compare with the good rates and the most outstanding customer service I have ever had anywhere. Paul Crosby

Ted treats his employees exceptionally well. It shows in their performance. Keep up the good work folks (:

This company leans around you. I mean this, they help you every step of the way.A worker there named ben has been especially helpful and is very knowledgeable on insurance. Always keeps prices low.Which makes me happy.If youre looking for new insurance or want to get off your old insurance then this is the place!

The people at Ted Ferry State Farm genuinely care about you as a customer. Upon walking in youll be greeted and helped immediately. Everyone there is an expert in their work, and want the best for you as a customer. I HIGHLY recommend Ted Ferry State Farm for any type of insurance you need! And shout out to Alex Ferry for helping me on my first policy! You were very knowledgable, fun to talk with and very genuine!

Processed transfer to this office very quickly!

A few years after moving to Salem I switched all of our policies to Ted Ferrys State Farm office. I deal with them on several vehicles, including a RV, homeowners, and an umbrella policy and am thoroughly happy with all in this office. Any question, to opening another policy, all transactions have been treated with the utmost courtesy and efficiency. Its insurance dealt with by good people.

I’m a long time customer of Ted Ferry. The staff is always helpful and promptly takes action when needed. The phone is answered right away and they always take good care of my needs.

Ted and his staff have been giving good service to my wife and I, who are long-time State Farm customers, but new to having Ted as our agent. Recently we bought a new car and the process of changing over our policy from our old car was handled very smoothly.

I am a team member at a State Farm agent’s office in another town. I was in need of some assistance and Ted’s office was there ready to help. I love being a part of the State Farm community and being able to call on people like Alex and Jake (at Ted’s office) to help when i need them. Thanks guys!

I recently bought my first home and didn’t know anything about homeowners insurance. I worked with Alex, who has been extremely helpful, patient, and nice. He explained all my coverage options, got our car coverage bundled in, wasn’t pushy, and kindly checked in every so often to make sure everything was going well. Any call, email, or text is promptly returned. As I said, I’ve pretty much worked with Alex only, but everyone else at the office seems very nice as well. 10/10, would recommend to anyone.

Ted and his crew are extremely personable and have great hearts for people. They are in this business for the right reasons and you will genuinely be treated right! I highly recommend becoming apart of this team for your insurance!

The Ted Ferry State Farm Team is an honest group of business folks that I absolutely like, respect and trust referring my clients to! Give them a call today and see for yourself!

Ted really cares for his customers and makes it a point to be really involved in the local community.

Ted Ferry’s office has provided me with my insurance for years. Ben has provided me with excellent customer service and goes above and beyond to work over every detail and answer all of my questions. I highly recommend Ted Ferry’s State Farm to anyone looking to fill their insurance needs. Their pricing is very Reasonable! They are quick to respond to claims and work through the process with you!

Ben was awesome, very personable and friendly. He made extra effort to understand what insurance would work with my budget. He did it very quickly. I had a great experience and got my insurance policy cheaper than my previous insurance.

Me family has been with State Farm for generations and we all have gotten excellent rates and service. Ted Ferrys office has extremely friendly and knowledgeable agents. Its always a pleasure to call or go into the office. Thank you for being amazing people!

Alex at Ted Ferry State Farm has been wonderful to work with and a great representative of the consistent reports about the company from friends in the area. Alex patiently and comprehensively went through my current policy to ensure my questions or concerns were answered... as well as to help me understand my policy! Along with that he talked me through some of the other insurance types for consideration. Having not ever thought about possible other needs, I appreciated him raising my awareness!

Dealing with insurance has always been stressful for me. Being young and not fully understanding my options, I often feel taken advantage of. However, working with Alex over at Ted Ferry State Farm completely changed my view of the insurance world! Not only did I feel heard and supported, but Alex helped explain things in a way that made sense! He helped me pick options that are best for me and my lifestyle and made sure I felt comfortable with every decision made. Not only was he able to beat the price of my last car insurance provider, but he INCREASED coverage, added life AND renters insurance and STILL beat the competitors cost. Wow! Their entire office is full of friendly and genuine people who truly care about their clients. I 100% recommend working with the office. They will make you feel like family.

I’ve never had my own insurance policy before, and Alex Ferry made it the most painless easy experience. Super kind and able to explain everything in such a way that I never felt like I didn’t know what I was signing up for. So glad to trust such a kind honest team.

Tim, who works in Teds office, did an excellent job getting me set up with car insurance that is $100 less than what I used to pay and also receive better coverage!! This office is great to do business with; Ted and his staff are very knowledgeable, and I couldnt be happier!

After 8 years with the same company, we finally decided to made the switch. Ted Ferry and his team made switching over painless. Had I know how painless it would be, I would have done it years ago! On my end, it took less than 30 minutes to transfer our Auto and Home policies. Great Job, everyone! Keep up the great work!

Great customer service. Make me feel like family. Endless swag! Thanks for caring and serving my insurance needs and fielding all my questions until I understand. You guys are fabulous!

Ive never met them, however their over the phone folks are incredible. My office closed and my business transfered to Teds office!Len N.

Delicious and they have a salsa bar. Plus you get some awesome bean dip with your chips.

Jim was very helpful and resourceful for me, I needed renters insurance and he made it happen. Also provided me information for my future insurance options when bundling items into the coverage. Made it super easy and fast! Awesome service and very professional.

You dont always know what you are dealing with in an insurance agency, I can tell you without a doubt, these are the good guys! Alex was kind and patient. He took over an hour to answer all of my questions and make sure that I understood everything fully. I am in the process of switching over all of my policies just due to the fact of their amazingly friendly customer service and support. Keep up the good work gang.

Excellent office to work with. Returned from another State and came back to this office. Everything feels safe and secure. Left their office feeling great about my coverage

As a mother, who dreads that phone call from your daughter that she was in an auto accident, I was so thankful for Ted and his amazing response to me and our daughter. Thank you for walking us through what needed to be done and for going above and beyond by going out to the scene where it happened and helping her through this tough experience. You are awesome!!

Ted Ferry State Farm Insurance is the best!!!! Ted and his team (Dale, Ben, Alyssa and Kathy) have always provide excellent customer service, and have always been willing to assist me or my family whenever necessary. I have never had a bad experience with Ted or his office staff. I am always happy to answer the question Whos Your Agent by answering Ted Ferry. Another great thing about Ted and his office is that they support the local community, whether it be schools, church or community outreach events, or other local businesses. Like a good neighbor, Ted Ferry and State Farm is there!!!

Working with Ted and the people in his office is a joy. When I first transferred to Ted from a State Farm agent in another city, he asked for a conference to review our coverage. He was able to increase our coverage and save us money! How unusual is that?The people in his office are always friendly and extremely knowledgeable. When they dont have the answer off the top of their heads, they tell you - find the correct answer - and let you know.Wonderful service, wonderful people, wonderful experience - every time!

Best auto insurance company I have dealt with to date. About five years ago I chose Ted Ferry because of the good reviews, and because I wanted good customer service from my auto insurance provider. They lived up to their 5 star reputation and provided excellent customer service. From birthday notes, to sending me electronic copies of my insurance, they did a great job raising the bar in what an auto insurance provider should do. Highly recommend!

Ted is not only an amazing agent, but he is a world class kind of guy! His dedication to his work and clients parallels his dedication to making his community a better place for everyone! His willingness to help out when help is needed can not be put in to words! I recommend anyone and everyone to meet with him and consider him as your next insurance agent!

Ted Ferry State Farm is amazing!! They coverage is second to none. The best part about them is their customer service. Every time I call them they are understanding and so courteous. I recommend them to all my friends.

Ted Ferry and his staff are awesome! My experience here has been great. I truly felt like I have been taken care of and my best interest was always taken into account. The staff is very knowledgeable and work hard to get things done right. Theyve helped me so much and have gained a lifelong client for sure.

Great overall experience. The office was very clean and organized. We were promptly greeted and offered refreshments for our short wait period. Our agent, Alex, was very friendly and informative. He gave us all the information needed so we could make the best choices for policies.

We love working with the Ferrys through State Farm! They make everything so simple and easy to understand and they truly want what is best for their customers. Great atmosphere.

I just got in my first accident this week and I could not be more thankful that I had Ted as my insurance agent. He SHOWED UP at the scene to check to see if I was okay and helped walk me through the process of what to do next. He made sure I knew who to call and what to do as my next steps and what to expect. I am so thankful for this team who truly CARES about their people. Thank you guys!!!!

The team is always going above and beyond to help out their customers. They are very helpful and kind.

They are the best. They friendly and if you have a problem or can’t understand your bill, they will explain it to you. Thank you!

We were referred to Ted Ferry by several acquaintances of ours and are happy we made the switch from another insurance carrier. The staff is Professional and Courteous and have always made themselves available to answer all of our questions when they arose.. Their outreach in the community is bar none when it comes to supporting schools, businesses and beyond.. Like their popular slogan goes Who is your agent?

I have dealt with Alex Ferry at this office and have always had a wonderful experience. I have had several calls with Alex and have always hung up with all of my questions answered. Wonderful customer service and great rates!

Ted Ferry State Farm is a fixture in the Salem community. They have your best interests at heart and serve their customers well. I always enjoy talking to the staff when I have questions!

Very helpful and patient! Answered all my questions and didnt pressure me into getting coverage I didnt feel was best for me. Great customer service and easy to work with.

Alexandra gave me the best customer service I could have asked for! Someone give this girl a raise!

State Farm Ted Ferry has been the best insurance we have been with and has had the best price. We have been with them for 4 years and we still enjoy having them. It is a family run business and they are very friendly and do everything they can to make sure your happy.

I’ve never dealt with any one so dedicated to helping people. I work with Ben and he always has the answers. Hannah is one of the nicest receptionist! Together as a whole I would recommend them to anyone, and I do often! You guys are amazing, thank you

The staff is always thorough & dedicated to the highest service quality every time! It’s convenient & comforting to be able to call or email questions/concerns knowing the team will get back to me ASAP.