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Northpoint Insurance Advisors
2243 W Main St, Salem, VA 24153, United States
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Northpoint Insurance Advisors

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Se
Review №1

I have had the pleasure of working with Molly on several occasions now and she has been wonderful. I cannot express how smooth and easy she made things. She did not just do one thing but several things that saved me money, instilling a trust in her from the beginning. Yay Molly, you go girl!!!!!!

Ge
Review №2

Northpoint Insurance, located in Salem, Virginia is a first class auto/homeowners insurance company.I’ve had the pleasure of dealing with Taylor Wyatt-Hill and can tell you that she is friendly, knowledgeable and professional. She’s always willing to go above and beyond the call of duty in ferreting out information which typically leads to a financially positive outcome for the client.Please accept my sincere and complimentary designation of Taylor as “old school.” It’s a rare commodity in today’s world.Gerry Bergman

V
Review №3

Molly Rogers made it easy for me. She knew what I wanted and got the job done.

Bi
Review №4

I purchased a new car and was supposed to call my insurance company to let them know. They called me and had the quote on the insurance and took care of everything. Very professional.

Jo
Review №5

Molly was helpful, courteous, and very knowledgeable about comparing insurance policies. She is a pleasure to work with and I highly recommend her for questions you may have about insurances. Thank You Molly!

ma
Review №6

Always the friendliest and most helpful service! Taylor helped me today and I got exactly what I needed in super fast timing! Highly recommend them :)

Kr
Review №7

Super Customer Service. Very responsive, thorough and professional. Needed Renters Insurance - super easy process and Molly was excellent to discuss options with.

Re
Review №8

My agent Molly was extremely helpful in finding the correct insurance for me. She made herself available whenever I needed it. Wonderful service!

Gr
Review №9

Northpoint Insurance Advisors, and Carper Insurance before them, have always been there for us! We have Auto and Homeowners policies with them and have for (I think) more than 30 years!I never once even entertained the notion that another insurance company could provide the protection and assurance we need nor the service we have come to expect. I sure would like to find a health insurance option that come even remotely close to Northpoint and Eries philosophy of service - so rare these days!

Am
Review №10

I have been dealing with my fathers recent admission to Hospice and assisting my parents with several changes to their insurance policies. Molly and team has been so kind, sympathetic and understanding of everything going on. Ive worked with many insurance providers over the year and none is as warm and professional. Thank you for making everything so easy and always available for questions and anything else!

De
Review №11

They are so helpful and easy to work with ! Loved having them take care of us 😊

Ni
Review №12

Shopping for new insurance can be an overwhelming and confusing process, but Jim was able to explain things in an informative way that was easy to understand. He is an honest and caring agent who truly has the clients best interest in mind. He accommodated my work schedule and my preference to hold our consultation virtually. I never realized how underinsured I was AND how much I was overpaying through my old provider prior to my consultation. With Jims help I now have MORE coverage and MORE money in my pocket! Please talk to the professionals at Northpoint next time you are in need of insurance!!!

De
Review №13

Taylor is awesome and has helped me for at least 2 years and nice to talk to

Ir
Review №14

Wow - Molly Rogers is amazing and I highly recommend Molly and Northpoint Insurance Advisors! I’ve been working with Molly for almost 2 years and could not be happier. At our first meeting she was thorough with all my requirements and did her best to identify savings bundles for me. Molly’s professionalism, knowledge and customer service is exceptional. I was with another insurance company for many years and switched my coverage over to Erie because of Molly. In fact, Molly is handling all of our insurance needs. I only have great things to say about her. If/When you decide to go with Molly, you won’t regret it!

Gr
Review №15

Molly was wonderful! We made a simply inquiry about insurance for a property we were purchasing and by the end of our phone call, she had saved money on our present homeowners and on our 2 cars totally over $3000 dollars. Shes great!

Ka
Review №16

Taylor is always kind, professional, and responsive whenever I call the office. She is a pleasure to deal with!

Ph
Review №17

Molly and Scottie were very helpful with my HOI, auto, and business insurance. Would recommend.

Mi
Review №18

Molly really explained everything and seemed like she actually wanted to help and not just sell me something.

Ma
Review №19

Molly Rogers was great to work with on a recent land/hunting cabin purchase. I wasnt aware that it would be so difficult to get insurance on this type of structure, but Molly made it happen with no extra effort on my part (although it took some work on hers). On top of that, I was given less than 5 business hours notice for a closing time. Again, she stepped up to make it happen with last minute notice! Thank you Molly for making the insurance part of my purchase seamless and effortless!

Be
Review №20

I was shocked to learn my insurance company was not renewing my policy after my first auto accident ever. Northpoint quickly found me new coverage and even saved me money. With a lower deductible and a teen driver!

Co
Review №21

Northpoint Insurance and Molly are great! We went through Northpoint when we purchased our first home. A year later when we needed to bundle our auto insurance, we did another comparison with other insurance packages, and Erie was still the best in terms of cost and coverage. Molly is very friendly and was willing to answer my (many) questions and took the time to ensure I understood our policy.

Da
Review №22

I have been a customer for several years with multiple insurance policies (home, auto, rental property, camper and PWC). Molly has been very responsive, professional, friendly and always looking out for me, the customer, as far as not only price, but coverage. I would highly recommend Molly Rogers to all my family and friends. My wife and I cannot be more pleased with her and Northpoint Insurance. She has gone above and beyond in her customer service skills. Although, we have never met in person I feel like I can always count on her for all our insurance questions and needs.

Sh
Review №23

Johanna at Northpoint Insurance has been nothing but helpful, responsive, professional, knowledgeable & easy to work with since the very first time I interacted with her. In fact, everyone at the agency provides the exact same consistently-wonderful service....& I’ve been working with them since 1994 (when it was Carper Insurance). Thanks for wonderful service & positive experiences over the years! 👍🏻🙂

br
Review №24

Northpoint Insurance (Scottie) provided insurance needs for both my business and personal needs. He was exceptional at navigating a complicated situation that required additional/non-standard needs for my national eCommerce business. He performed a thorough 1+hour on-site interview at our manufacturing location, that allowed him to fully understand my business. As a result, he was able to rectify a bad-experience with a different insurance carrier, that left the business with inadequate insurance. I can now sleep much better at night knowing that my business and personal insurance is more adequately protected through Scottie’s full-understanding of how to navigate the insurance industry and underwriters to provide insurance needs for a business with above-average complexity.

je
Review №25

Molly takes such good care of any customer that I send to her. I know that from the minute I give a customer the idea of calling her that if they decide to reach out that they will be taken care of. They will be treated well and as a priority and not have to wait to get the information we need to proceed on a loan. I can always get in touch with Molly at anytime for anything I need. You will not be disappointed if you give her a shot to help you with your insurance needs!

Jo
Review №26

Low cost insurance quotes that can beat online prices. You can be confident that you know what you are getting in your policy. No pressure to buy. Just live local agents giving sound advice that is easy to understand.

Ch
Review №27

Molly contacted me preemptively to make a change to one of my policies that not only saved me money but also increased my coverage! Highly recommend!

Je
Review №28

We switched home and auto insurance from another carrier over a year ago and we are so glad we did! Scottie and his staff are beyond helpful, honest, and gracious. I feel they are truly looking out for our best interest and my mind is so at ease knowing that they are in control. When you call their office, you get personal customer service like Ive never experienced with an insurance carrier before. Im so grateful for their work.

Lo
Review №29

I have been a driver for many years, Mollie at Erie is the best Agent I have ever had in my life. She is very detailed about the information you ask and never leaves you wondering if you made the best choice for your insurance needs and wants.

Do
Review №30

Mollie is a true professional. She made finding the right policy easy and took care of all my concerns. She is prompt and thorough. I highly recommend working with Mollie.

Jo
Review №31

Molly was very helpful and professional. She was able to get me setup with new auto insurance very quickly. I recommend working Molly at Northpoint Insurance.

Co
Review №32

Molly Rodgers was amazing to work with! She made everything simple and easy and worked with me with everything that I needed!! Highly recommended!!!

Ma
Review №33

It was a pleasure dealing with Molly Rogers. She was infinitely patient with all my concerns and questions regarding a policy for our new home in Blacksburg. Our mortgage lender recommended Northpoint Insurance Advisors and were so glad they did!

Je
Review №34

Great to deal with Northpoint Insurance for our commercial policy. Saved me money, and time. Very fast to respond when needed. Highly recommend.

Ma
Review №35

I called about my life policy and Taylor helped me. She was very helpful and informative! Thank you so much Taylor, you’re the best.

Ju
Review №36

I switched to Erie after speaking with Molly. Shes knowledgeable and has a great personality. I am very pleased with the coverage we got for our autos, home, & umbrella policies. The entire experience was awesome. Great customer service!! Thank you.

Sh
Review №37

With lots of boxes to check while relocating (during a pandemic!), Molly made obtaining insurance an easy step. The quality coverage comes at a great price, and my questions were answered promptly and professionally. Wonderful experience!

Gr
Review №38

I appreciate that the nice folks at Northpoint Insurance do what they can to answer my questions, and provide us with the data we need to make adjustments in our business insurance policies.

Ga
Review №39

The team at Northpoint were very attentive and responsive to my needs. Molly was particularly great!

Ca
Review №40

Great customer service and willing to go the extra mile!

Br
Review №41

Molly has gone above and beyond to find us affordable, good insurance for our home and vehicles. She has been timely and courteous to respond to questions

Za
Review №42

Was able to save me a significant amount of money on my homeowners insurance a couple of years ago and recently I was contacted because I was eligible for a car insurance rate reduction and Molly processed it quickly, saving me an additional $50 per month!

Et
Review №43

I made the switch to Erie with Jim earlier this year and have been very impressed with Jims attentiveness and availability. I feel so much more comfortable knowing Ive got auto and home policies that cover what I need and a local agent to help me. I wish I had switched years ago. Not only for the savings I could have enjoyed, and the robust coverage but just the fact Ive got a local agent who has my back makes a world of difference. Thanks Jim!

Co
Review №44

Everyone at Northpoint is very helpful! Taylor is always cheerful and responsive in a timely manner with any questions I have.

Er
Review №45

Molly at Northpoint took care of Life Insurance for me & my daughter to give me the peace of mind I needed, particularly with this crazy pandemic going on! I would highly recommend you give her a call.

Ca
Review №46

Great experience. Recommend.

Ca
Review №47

Molly was very helpful and got us a great price

Ca
Review №48

They are a pleasure to work with and always find me the best deal for what I need. Theyre very responsive and I have nothing but great things to say about Northpoint!

An
Review №49

Scottie and his team always do a great job protecting my business.

Do
Review №50

Taylor was very helpful with me on my car insurance needs and home insurance needs and was very understanding with what I needed to do with the passing of my wife. Thank you again Taylor.

Ph
Review №51

Friendly, professional staff. Always willing to go out of their way to help you.

Li
Review №52

Very personable

br
Review №53

Very helpful and look to save you money. Don’t feel like a lot of business’s do that anymore.

Ch
Review №54

We have been dealing with Jim Williamson and his agency for years now for our commercial business account. He is very competitive with his rates, and has always looked out for our best interests in recommending coverages and making sure we are protected. He is always prompt in answering and returning phone calls, making himself available to discuss any concerns we have. We understand that his son Andrew has now joined his agency, and are so pleased to hear that. Andrew is a dedicated worker and exemplary young man. We are confidant he will be an asset to the company.

Gl
Review №55

Been a customer for many years. I would highly recommend Jim and his staff. They have been extremely helpful with their service. They arent high pressure, something I greatly appreciate. Have answered all my questions to my satisfaction. Regularly want to review with you your coverage, to make sure you are covered as you, the customer, desire. A very good company to be part of.

Jo
Review №56

I have been a customer of Williamson Insurance for about (or almost 20) years. Jim has always made time for my family and myself on every need weve ever had. I first came to him for the better rates (was about 25% lower then my previous provider) but we stay because he is awesome. Jim will do everything in his power to help his customers and that is what sets him apart from the others. I have and will continue to recommend Jim to anyone in need of a great insurance experience.

Aa
Review №57

I always go to Jim for life insurance and recommend him to all family and friends. He can get great rates on policies from the major insurance companies while providing excellent customer service. Theres no reason to call one of those big insurance companies with an 800 number when Jim can get the same (or better) rates with great service.

Sa
Review №58

In one word, AWESOME! Jim is by far the most competent, professional and friendly insurance agent in Virginia and having been his customer for many years we felt we need to thank him for constantly providing us the lowest rate with uncompromising service. The personalized greetings and warm wishes on birthdays and holidays are pretty outstanding also. Keep up the great work Williamson Insurance Agency!

So
Review №59

Jim states that he looks forward to providing uncommon service, which I always thought was an odd discription. But after 15 years of having Jim handling our auto, home owners, life and umbrella coverages, I know what Uncommon Service means. He was so helpful involving an accident of our son on a neighbors property. What could have been years of legal issues were closed up timely, and his advise was invaluable. Jim knows insurance!

J
Review №60

Jim has met all of our car/house insurance needs for 10+ years. He is patient, friendly and (very important to me) available online. His turn around time is exceptional. Very highly recommended.

De
Review №61

I have been with Williamson Insurance Agency on and off for over ten years now. Jim has always been very helpful with any questions or changes I might have. He is patient and always helps to explain everything on my level when it pertains to my coverages! I would recommend him to anyone needing any insurance needs!

Ch
Review №62

For the past 10 plus years Jim Williamson has been our life insurance agent. He is professional, dependable, and above all trustworthy. Our questions have always been addressed patiently and promptly. We have had great service.

Mi
Review №63

I have been insured by Williamson Insurance Agency for 20 years or more. I have our home and autos insured there. Theres really only one reason you stay with a single company that long, and that is because you always get great service and they take care of all your needs. I have never had better ser vice that I receive right here. Fully satisfied.

Ji
Review №64

Very responsive all the time. All the time!

Ro
Review №65

Ive been dealing with Jim since 2003. Hes always been responsive and I havent been able to find a lower rate. Jims rates are always the lowest and his service is unsurpassed so I stopped comparing. Way to go Jim.

Sc
Review №66

Very professional staff. Great to work with.

Yo
Review №67

Ive been a customer of Williamson Insurance Agency for many years! When I first switched over, my premiums dropped considerably from my previous insurance carrier and my coverage increased. Jim Williamson realized that we were young and vulnerable - we didnt know anything about choosing appropriate coverage. He met with us and taught us Insurance 101 so we could understand what we had and know what we needed. Since then, Jim has handled all our insurance needs and Im confident that we have the best coverage and the best rates. Jim is available whenever we have questions and couldnt be more friendly to work with. Thank you for the best service we could imagine, we look forward to many more years of being your customer!

Do
Review №68

Most accommodating person ever! He works with you to meet your needs to your satisfaction. I would highly recommend him as an agent.

Cl
Review №69

Why choose the Williamson Insurance Agency? Because they are honest, have integrity, amazing service, genuinely care about their clients, and are thoughtful (who else do you know that calls their clients on their birthdays??). I would highly recommend this insurance agency!

Ch
Review №70

Quick response and excellent service are how I would describe my experience. I am only in my third year working with Jim, but I expect to remain for a long time. I have no reservations recommending his services.

kw
Review №71

Insurance (all types) made easy.Jim has always provided first rate insurance at an affordable price.Wish there were more stars ... I would rate it the highest.

Ma
Review №72

I cant say enough good things about the attention to service and the willingness to answer questions. I have been with Erie for over 30 years, and have not found better rates. We have used Williamson Insurance for over 10 years and highly recommend Jim Williamson because he truly has uncommon service.

Dr
Review №73

The best insurance agent anyone could ask for. Weve been with Jim for years and appreciate the care and personal touch he gives. Thanks!

K
Review №74

Best insurance agency ever! Have been a customer for 16 years. Always friendly and helpful. Great rates, too.

De
Review №75

I have only been a customer for a couple of years and I have been extremely satisfied. Jim is always professional and very helpful. Wonderful folks to work with.Debbie Gladden

Sa
Review №76

Very prompt and personalized service.

sh
Review №77

Johanna was awesome!

Lo
Review №78

I like my plans. Jim has the personal touch. He calls me once a year to say hello and to see if I have any questions or concerns about my policies.

Th
Review №79

Great people, well informed, extremely helpful, represent Erie which is an excellent insurance company, readily accessible (if they dont answer the phone - they return calls in a timely manner)

T
Review №80

We have been a customer of Williamson Insurance Agency for many years and have been very pleased. Jim is great to work with, always friendly and helpful!

Cl
Review №81

Whenever I have any insurance questions, I know exactly who to call. I couldnt be happier with the excellent service I receive from the Williamson Insurance Agency.

Ch
Review №82

Jim always takes the time to answer my insurance questions. It really is uncommonly good service.

Wi
Review №83

Handles all of my personal and business Insurance, is great to deal with, and has prompt responses when needs arise.

Ta
Review №84

Great service late on a Friday afternoon from Taylor! Thanks so much!

Da
Review №85

4 star service from the Williamson Insurance Agency all the time.

Lo
Review №86

Very quick response. Whenever we have issues or questions, we get prompt answers and solutions.

La
Review №87

Ask for Molly she is GREAT!!!!!!!

Be
Review №88

Always response to my family and my needs

Information
5 Photos
88 Comments
5 Rating
  • Address:2243 W Main St, Salem, VA 24153, United States
  • Site:http://northpointia.com/?utm_source=G&utm_medium=local&utm_campaign=google-local
  • Phone:+1 540-387-3743
Categories
  • Auto insurance agency
  • Insurance agency
  • Home insurance agency
  • Life insurance agency
  • Renter's insurance agency
Working hours
  • Monday:9am–5pm
  • Tuesday:9am–5pm
  • Wednesday:9am–5pm
  • Thursday:9am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:9am–5pm
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