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Interstate PUBLIC Auto Auction
20 Hampshire Rd, Salem, NH 03079, United States
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Interstate PUBLIC Auto Auction

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Bo
Review №1

Great Place. Got there just after the auction ended but still managed to buy a Trailblazer that has turned out to be a great vehicle so far.And the staff were very helpful with the paperwork.

Da
Review №2

Bought two cars from here. Great service and kind employees. Money-back guarantee as well (depending on what condition the car was sold in). Almost three years later and my car is still running strong. Cant believe the deal I got on it. No one can even tell its from an auction. Of course there are good and bad cars so you yourself have to be careful on the car you purchase. Would definitely recommend to others.

Jo
Review №3

Recently bought a vehicle here and I have to say for it being my first time at an auction it was the best expierance. I had a small issue and the gentlemen in arbitration named Josh went to hell and back to make sure it was corrected and that I was happy with my purchase. I left there with a 2010 car with low miles for a damn good price. Everyone that works there is pleasnt to speak to and are willing to help you with anything. I definitely give this place a 5 star and will come back in the future to buy more vehicles. Thank you guys very much for everything!!!

Wa
Review №4

Went to get a car5 weeks ago and still didnt get a title nor did i get my MONEY!!! And now theyre saying nothing that they will not give me my money back they will put the car in the Auction again Not acceptable Shady at best

ja
Review №5

Pay attention to the online bidders. Dealers bid on each other’s vehicles to help boost profit. It’s really unfair and should not be allowed.

He
Review №6

The worst place to buy a car, there is alot of hidden fees after you buy a car. All together you end up paying $560. On top of the car price for paper work .

Di
Review №7

They barely have decent cars and you may come first among other bidders and still dont win the car, its not like a real auction.

Da
Review №8

A great opportunity for folks to save thousands if they do their homework!

no
Review №9

Great place to shop a car, I just get mine there !!!

Fr
Review №10

Best place to buy a used car

ad
Review №11

Hi, Inerstate Public Auto AuctionThe new website is not showing car prices..... we have to see the price of the car before coming to Interstate PUBLIC Auto Auction, is very important for buyer to prepare their budget of the car.

Go
Review №12

Thank you Interstate Auto Auction. My experience was far better than I expected. Sean and the rest of the team are so helpful. They made sure I fully understood the process and all that is involved in buying through an auction. I will recommend to friend that they should go directly to Interstate Auto Auction when they are in the market for a car. Again, thanks for making my purchase go smoothly.

Mi
Review №13

Avoid at all cost. Got sold a lemon when I bought a used Audi that has an engine leaking oil everywhere and my mechanic says its a ticking time bomb. When I contacted them about it they said I did not pick up the car fast enough even though it was bought right before the holiday weekend when they were closed and that I only had a 24 hour window. They are supposed to guarantee a good engine and transmission but they are rude and shady. DO NOT BUY A CAR HERE!!

Ma
Review №14

Went with my aunt to buy a car here and I don’t know anything about cars and they helped educate us on how and what to look for, it was a good experience. My aunt got to test drive a lot of vehicles that Wednesday and stay for the auction. She ended up finding the perfect car for her! Thank you guys

Gr
Review №15

Great got good car

Lu
Review №16

I just don’t understand how you win the bid and when you go to pay for the car, the owner of the car changes the price to a higher one than you won the bid at. That’s ridiculous. Why would you even put the car there if you won’t settle for the auction price.

Vi
Review №17

I purchased a vehicle here about 2 years ago. It needed a little bit of work but the vehicle is still running strong today. It is an auction so expect to spend about $500 to $1,500 in repairs depending on the age, make, and model of the vehicle. If you get lucky enough to get a vehicle that doesnt need immediate repairs, even better. It is a fast paced environment and lots of fun bidding. Overall a great experience.

Hu
Review №18

Nice place with many cars. We have been looking online and drove up from Queens, NY after Sandy. Cars are great price. We will tell NY to come worth it for the fun alone! Love this place!

T
Review №19

Do not buy from these people. All the guarantees they give u are lies. They sold me a water damaged car it says in big bold letters they dont sell water damaged cars. Lies. The general manager told me they do not check the cars. They only check titles see if they run. BUYER BEWARE. This is not a good company to buy a car from.

Go
Review №20

Maria was exceptional and very professional. She was very helpful in guiding me through the whole purchase process, since it was my first time. She was kind, considerate ad was able to answer and resolve all of my questions with courtesy and respect !! Thank you Maria very much ! My experience here was simply wonderful.

Ev
Review №21

I needed to buy a car for a good deal and got refered to a public auto auction.i ended up buying 2 cars prices are great .it was a fun experiance i got to test drive all kinds of cars. 1 car needed a little work got it fixed the staff was great and took care of my needs.thank you interstate..

Ja
Review №22

Hey there interstate auto auction is the best auction to get a car from the fact that there are straight forward on their policies and let you know exactly what you gonna get yourself into is actually great they dont sell false dream i got me an 2002 Toyota hybrid from about a month ago so far so good cant really complaint i took the car to a Toyota dealer they only find miner problems before getting the car i was Skeptical but now i would go with no hesitation getting another car from them

A
Review №23

I am very pleased with my purchase. The only thing I would comment negative about is the lag and having to refresh constantly during the actual auction and bidding process. Very confusing at times. The live video feed doesnt offer much confidence. Its like watching the Olympics and right when USA is about to cross the finish line. Someone changes the channel. Then turns it back after Russia won the gold. But other than that it was a great experience. And I would recommend it to anyone.

Kn
Review №24

Ive bought from them in the past. Cars were not listed on website. Under new ownership and employee stated website will be updated soon. Was not impressed by inventory but was told slow season right now.

Go
Review №25

It was a pleasure to walk into Interstate Auto Auction. The paperwork all completed and waiting for me. A couple signatures, and I was out the door. Now, the staff was incredible. Friendly, helpful and genuinely friendly. Will do business here again.

Ja
Review №26

These guys are awesome. Got a great car for a great deal. 👍👍👍👍👍👍💯💯💯💯💯💥💥💥💥💥. Go to interstate for your next car. Thanks guys for a great deal and a awesome car!!!

Da
Review №27

Some issues came up with this place to watch out for, but it ended up working out very well...the car drives great and my wife is very happy with it so far, but first the bad when i test drove it found nothing major wrong with it, but after i paid my mechanic said the alternator did need to be replaced when i took it for inspection..costs me an additional $300. on top of the final price at first i was worried about other problems, but my mechanic said it was in great shape and have had it for a few weeks and it runs great thank goodness. i called and complained to them and they offered to have someone fix it for a cheap price i decided to have my mechanic do it since i dont know them and alternators can be used. We agreed to each pay half though so i felt that was fair. i think from what i saw you will most likely will end up paying for something to be fixed on these used cars. they are all around 10 yrs old and have over 100,000 miles plus everyone i test drove needed something. a radio or tires, the one i got is beautiful inside with some small dents on the outside and the tires are in great condition the price was extremely decent. i research everything and found the price to be $1,000 -$3,000 less than anywhere else with the same miles... so if i have the car for a year without having to replace anything else but oil changes its a great deal. if i have to put more money into it its still good. i would recommend it but only if you have extra money set aside to fix something like an alternator like me.

Ka
Review №28

I have purchased seven cars at Interstate Auto Auction. Most of them have been great. There were a couple that were not so hot, however those were the times I didnt test drive before I made a purchase. If you take the time to test drive the vehicles and really check them over you can get an excellent deal. One of the cars I bought from the auction I drove to Alaska and back approximately 10,600 miles and did not have a single problem with it. I keep going back to them because the quality for the price it worth it.

A
Review №29

My first visit to I.A.A. the information provided by the posted signs helped inform me prior to embarking in to the car lot. The women working at the key dispensing area, Evelyn S., was friendly and a great help answering any questions I had regarding keys, and the auction in general. Evelyn provided a positive experience and I will definitely return in the future.

Go
Review №30

Had some issues with their online payment system. called in a few times but managed to get it resolved. Has required minimal work to have a beautifully running luxury 1998 Lincoln Town Car for $1,000 on the road.

Ad
Review №31

It was great. I was surprised to see all the great cars that where being sold for cheap.

Ka
Review №32

Great place if you are looking to buy a car. Fun because there is a flea market going on next door.

Go
Review №33

So after making a deal with the seller before the auction for a fair price on my 2004 F140 FX4 extended cab pick up I put in a new brake system, spark plugs and catalytic converter, had the transmission tuned up the engine flushed and all required synthetic oil was used. I put in a used Bed liner and picked up a 2008 interior at a used parts yard. All in all after a total of $6500 total spent I have a truck that is as dependable as a new $48,000 one. Thanks.

A
Review №34

It was a good learning experience here at Interstate. My first auction of any kind in my 68 years of life. Employees were very helpful and cheerful. Overall a great experience.

A
Review №35

Everything was great, from the price to working with customer service. I would like to thank Cheryl for helping us through the billing process. A great way to purchase an auto, looking forward to my next buy. Thanks IAA.

Go
Review №36

Very satisfied. Lady at the counter was nice. Easiest auction I personally have ever had to deal with. Thank you.

To
Review №37

I have purchased three vehicles from Interstate Auto Auction. The first was a pick-up truck sold green light. After 5 weeks, the motor blew up on the highway. The second was a Jeep Grand Cherokee. It was also sold as a green light. This Jeep required over $2000 in work before I could register it. It was a lemon and I took a hit when I sold it. The third vehicle was a Chevrolet Trailblazer. It was also sold green light. I attempted to register it in New Hampshire to get temporary plates. The DMV told me they wont issue temporary plates for any cars sold at this auction because they sell unsafe vehicles. I had to rent a trailer to get it home. Once I got it home, it needed an oil pump. I called and was told to bring it back so they could check it out. I live in another state so I just decided to have the oil pump changed. Two months later, the transmission blew. All three vehicles were not garbage although they were all sold green light. Dont walk away from this action...RUN!!!Check out the BBB before you buy. I wish I had done that. Also, the majority of the good to excellent reviews have been placed by the employees.

A
Review №38

Cheryl has been the very best. She has assisted our entire family in purchasing two great vehicles from the auction. She is amazing!

A
Review №39

The yardman was very helpful. My wife is in a wheel-chair. This gentleman was very helpful!! Greatly appreciate all the help!

Se
Review №40

Came down with my dad to buy my 1st car. We had to call for directions and Cheryl was super helpful. Once we got there She was friendly & willing to help answer our questions.

pa
Review №41

Just like mecan only cheaper, older and cars with mileage. If you like to tinker with cars its a great value

A
Review №42

I worked with Sheryl she was an amazing help from start to finish. Also a big thank you to Dianne

Or
Review №43

Easy to purchase decent vehicles. must do some homework ahead of time. Test drove many vehicles before hand. Very good experience, processing was fast. Overall a good experience.

A
Review №44

Real clean car. Just some basic maintenance. Fuel filter, change oil.. a little rust here and there. Nice deal!

Ly
Review №45

Cheryl was extremely helpful. Her customer service skills are through the roof. I will definitely be coming back and recommending this establishment.

An
Review №46

Great place to buy a good used car excellent experience for my first time at a public auction a + service in my book.thanks again for my new car..

Go
Review №47

Great service from lee. I will definitely suggest to my friends and family. Maria was great.

Go
Review №48

My experience was a good one. Maria helped me out and she was good at sales. I had no problem.

A
Review №49

Kind staff. Great vehicles. Love coming here ! Best auction by far ! Maria and Evelyn are what makes this place # 1

An
Review №50

Can get a great deal but buyer beware some cars need major repairs.

A
Review №51

I would like to say what a wonderful experience ive had today. On the way to get my purchased vehicle, we were in a auto accident. When we finally got here 1 wasnt satisfied with the vehicle I bid on an as Sean went out of his way . They really tried to make all parties involved happy.

Ta
Review №52

I liked the auction. First time I have every gone and ended up with two cars on green light. I just wish the stereo was still in the car we bought because it was in there when we looked at it.

Ma
Review №53

Maria was excellent and worked with us and left extremely satisfied. Recommended! Thank you we bought 2 vehicles with her.

Je
Review №54

The Auction fee is to high.

A
Review №55

I had a lot of fun and can not wait for the next auction. I am new at this and really enjoyed it. I did this at home online.

Jo
Review №56

Maria was great help, friendly and personable. She made me, a first timer, so comfortable and at ease. I’ll be back to purchase another vehicle for me son.

Da
Review №57

I bought a car and a year later a truck. Both needed less than 300.00 to be perfectly fine. I couldnt be more satisfied.

Ma
Review №58

Awesome staff! Worked with me thru some challenges on my side of things to make sure this work for me. I have recommended your business to many friends!

Ce
Review №59

Awesome auto auction!! Good service and honest prices ! Anddd YOU DONT NEED A AUCTION LICENSE, ALL YOU NEED IS YOUR REGULAR LICENSE TO BUY A CAR !!!

Go
Review №60

Very professional. Very helpful. Very affordable. Exceptionally great services and affordable too.

Go
Review №61

Very nice and friendly. I appreciate the customer service. I give this place an 11 out of 5, if I could.

Ke
Review №62

Bought three cars here all were great deals. The auction is very exciting.

Me
Review №63

The Honda we bought needed a new transmission. They gave me a full refund plus helped me with a refund from the state after registration. I thought we were stuck and now have another car from them with no problems. I will update if anything changes which we will come back for my friend to buy a car.

We
Review №64

Treat customers right and theyll come back. Thank you for your help Sean. You took a bad situation and made me happy. Not easy to do, theyre lucky to have you

Ni
Review №65

I hated it. What a nightmare. I bought a car online and this was one of the lemons i ever owned. I bought a car that has cost me more than it is worth. They write all this fine print and you figure it out later. NEVER BUY A CAR ONLINE.

JJ
Review №66

This auction is the very best in Boston area. Fair, honest and offer more options than Capital or Framingham. They stand behind the green light and have the best prices. Im writing this review after coming here for over 5 years now and they derserve to be recognized.

Be
Review №67

Cheryl has been a wonderful person to deal with. She is warm, informative, and this process has been a pleasure! Thank you!

He
Review №68

Me and my husband bought a car from there and a week later we were told the engine had to be replaced so we met with sean and he helped us out. He was very considerate and helpful.

Gl
Review №69

I have been buying cars here for seven years now and will continue. I have purchased many cars, 2 Ford F150s, Dodge Intrepid, Nissan Maxima, Ford Explorer, Audi A6, Volkswagen Passat, Ford Crown Vic, Infinity G35, I have them towed up to me in Maine to my mechanic which I always expect to have to invest some money so $1000 - $2000. When I add it up I still come in under retail value that I would have had to pay to get comparable car at dealer and know what is in them. I have bought from dealer to end up still needing to invest money. This is the way to go if you have a honest mechanic that you trust, I can stomach the repairs at the end of the day it saves some money. After about a year I sell them for what I have invested and do it all over again. Basically allows me to drive for free.

Ke
Review №70

Always a pleasure to be there. Great staff,service.

A
Review №71

So Far So Good~ Car is Running Mighty Fine ~On DAY ONE Thank You.

Lu
Review №72

I always pay attention on guaranteed auctions and if there is an inspection checking...This auction i can find many guaranteed cars how i wanted and it makes me happy...i like the way the Repokar car auction is auctioning, i am sure it is safe and i would recommend it and Interstate Auto Auction to everybody!!! thank you

Ry
Review №73

The best public auto auction there is and has a great online website with updated catalogs weekly where you can bid live online.Great experience to go to these and a excellent variety of good vehicles from Ernie Bochs dealerships that get auctioned here.Ive boughten 2 vehicles there so far and look forward to going again

A
Review №74

Great customer service. Very helpful. Honest people!!

A
Review №75

It was a real enjoyable experience polite and helpful and I appreciate that will come again.

A
Review №76

Good service- custom experience high. EASY DOING BUSINESS HERE. Excellent experience.

Go
Review №77

The experience was enjoyable. I had a great time and the staff was really pleasant.

Ch
Review №78

Seem to be nice people there and tell you the prices Id recommend to a friend

A
Review №79

So far i have not had any problem with this car and everything is fine.

Vn
Review №80

Cheryl went of her way to help me. When I purchased a car here 2 weeks ago. A very nice lady with regards to helping customers.

L
Review №81

Excellent place! Recommend to all my friends and family! Evelyn and Maria awesome!

A
Review №82

Amy is very caring and goes 150% above what needs to be done! Diane is great too!!

A
Review №83

Purchased a 2006 auto from auction. Car exactly as described. Seemed genuinely listen and help and handled everything quickly.

De
Review №84

Car have become worse since the change over. The quality level has become less impressive and those who check the vehicles over dont seem to care as much.

A
Review №85

Always pleasant to deal with. Real people that understand real issues.

El
Review №86

Good place, good deals. I like buying there.

Go
Review №87

Great all around. Everyone is so friendly and caring!

Je
Review №88

Great place to buy a good used car

mu
Review №89

Warning warning warningThese guys are jerks specially MrSEAN their assistant manager.I lost my $300 and gets nothing in the End.1st.online they just take off $300 dollars deposit and ask you contact them in 24 hours ( while they close after auction ends). And 2nd they want you to take out your vehicle in a day.Seriously!!! how can you do that to a customers living far or was busy and not able to come on monday2nd. I bid online on one of the vehicle, which I won but I want other SUV on auction so I email them right away to cancel my auction because I dont need that vehicle.But no answer on monday or tuesday, I called them to ask them if it has been cancelled and MR Sean attitude was so annoying, He was so annoying and keep saying 100 times If you did not pickup you car, $300 dollars are gone and also he was also cursing how I sound to him.Then I asked him if I can come and take my vehicle I won and then he told me its too late now because my vehicle is already back on auction. He told me that If I need that vehicle I have to do auction again or else come and pay late fee plus vehicle holding fee and blah blah blah fee (which I even dont remember now) but means in the end I was going to pay them way way too much for the vehicle.But story not ended here, After that I said ok I will pay so can I come and pick up tomorrow, And he said yes after paying all that extra fee as plenty you come and pick up but there will be no Warrenty at all and car will be sold as is condition. Then he was tried to afraid me that during my way back if car burns out or transmission goes down, they will not he held responsible.Seriously!!! their management is riping the private customers off. If you are one time buy please please dont buy from these people because they deal in craps.Bad attitudeBad customer service

In
Review №90

I have bought several cars at this auction. I bought a Subaru Forester, (since have put 60K) w/ no major problems, an Isuzu Rodeo (have put on 40K), and other cars from them.

Le
Review №91

Went early, checked out the car, waited three hours for the car to come to the block... never showed! Asked what was up with that and was told “it was sold just before the auction. That sucks, huh?”. How about...”that sucks, and so does this place!”So is that how this place does business? Bait and switch, Craigslist scam, what ever... they can’t put a sold sign on it? They can’t tell you at the beginning of the auction? Totally unprofessional.

A
Review №92

Wonderful vehicle at a discounted price, 2nd vehicle. I recommend Interstate Auto Auction .Will buy from again.

W
Review №93

I think you guys are great. Thank you, I will do more business with you guys!

Le
Review №94

I bought a Nissan murano for my daughter who had leave the same week out of state to college I am beyond upset to find out when she got there that after doing an oil change they told her that she needed a new transfer case. Almost 3k in repairs and we can do nothing about as it was beyond the whole day warranty they give you to have the car ck. I cant believe I am going to say this but I went back got another vehicle which will not pass inspection and they have me running around to get the car fixed at my own expense. For God sake I might potentially be driving an unsafe vehicle. How do I know if the car scanner cant even read the cars data. The vehicle has some obvious issues like the shift stick rattles the suspension setting wont set to the last position consistent engine coolant fluid problems documented in car records and the worst it wont pass inspection. I bought a paper weight.

On
Review №95

Tyler was so informative and the lady where you get the keys. Will be back! Thanks

A
Review №96

She was very pleasant and friendly. First time here and she answered all my questions.

Go
Review №97

Everyone was very helpful. Thank you for a great experience ! !

A
Review №98

Excellent customer service! Communicates any changes in circumstances, in a timely manner.

Yv
Review №99

I always get my car there.

A
Review №100

Very nice! Thank you for a great job and I will be back!

Information
36 Photos
100 Comments
4.3 Rating
  • Address:20 Hampshire Rd, Salem, NH 03079, United States
  • Site:http://bidbuy-save.com/
  • Phone:+1 603-893-7777
Categories
  • Auto auction
  • Used car dealer
Working hours
  • Monday:9am–5pm
  • Tuesday:9am–5pm
  • Wednesday:9am–9pm
  • Thursday:9am–5pm
  • Friday:9am–5pm
  • Saturday:Closed
  • Sunday:Closed
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