ππππππππππ ABSOLUTELY THE BEST OUTSTANDING SERVICE IN TOWNβββTOTALβ¨ SUPERIOR SERVICE EXCELLENCEβββββ¨π
Very knowledgeable staff from the service manager to the technicians. I felt it was great service at very fair price.
One of the best repair shops around. Transmission, engine, brakes, whatever. Im in the car business and have sent countless repair orders to them and Ive been satisfied every time. Great people. I take my personal vehicles there too.
Highly unprofessional location donβt know how theyβre still open pulled in to drop off a customer didnβt know a tow truck was backing in to the location dramatically beep the horn at me as Iβm trying to tell him one second and OK I see that you need to back into the spot so I lower my window to tell him I need a little bit of patience so I can maneuver back and this lady decided to come out of nowhere and start screaming oh no no as if I was doing something wrong will never go to this business!!
Very busy but has good reputation from what I hear.
Always great service at a fair price
They are reputable, honest, and hard working. Human beings you can talk to. This is our familys trusted shop in the Saginaw area.
Soon as you walk in the atmosphere from Shara and the crew was great, I think its family owned and thats how I was feeling like we all knew each other. Continued success for you and the crew Shara.
I thought I needed a transmission but my fluid level was low thank God for honest people like Chuck been knowing him since I was a kid thank you
West Michigan Automotive is a wonderful, trusted auto repair shop!!! My family is BLESSED to have them for all our car repairs!!! They are honest & give great warranties on their workππΎππππ½
My husband & I were referred to West Michigan approximately five years ago. With owning three older vehicles, we need to keep them in good running order. Since having our cars serviced here, we have only had very wonderful service, prompt, quality repair work completed at very reasonable prices. My husband & I have referred many people here & they have all been very pleased. We both highly recommend them. To the mechanics that work here & all staff, thank you for you kindness & pleasant experience.
Chuck serviced both vehicles transmissions for the wife & I.Keeping us going, so we can help others as well.Thanks to all at West Michigan Auto for you do.Excellent workmanship.
They are fast and affordable .
Great place to get your car fixed
Great people and service.
Char is a EXCELLENT business lady witch she will go out of her way to help you.
I wished I could give them o stars the owner Char is RUDE! She claims the way they do business is perfect., because they are booked out unitl April, which is only 6 days away so that is not saying much. My car was there for a week before anyone looked at it, she lied several times about the pricing, at the end of the day she did not charge me for my car, I will provide a payment as I DO NOT expect handouts from anyone just good or decent customer service. But when you blame your customers for your problems it is time to rethink the way business is done. MY FAMILY WILL NOT RETURN AND I DO NOT RECOMMEND ANYONE USE THIS PLACE
Always have had a great experience with this shop and prices are fair. Char the shop owner is always friendly with a no bs attitude!
My folks told me the people at West MI Automotive (of Saginaw) repaired their RV. My very fussy parents were delighted about the quality work, the repair person attention to detail and informing my folks as to the what & why for the repairs. The W MI Auto folks also helped them get back to the freeway. Very positive experience.
Always take my vehicle here! They have amazing service, a great crew, and theyre always honest with their repairs. Im always treated like family over there, and they work with every customer to make sure theyre safe on the road and their vehicle is in its best condition. Can not recommend enough!
These guys know their stuff! Honest with repairs and a great value for cost.
Great place. Char and chuck are great people.
Excellent work for a reasonable price.
Very disappointed with their service department. Had an electrical problem and waited a week and could not even tell me it would be looked at on the 8th day. Took to another service and had the problem fixed in less than one hour!!However, I will say that if you have a transmission problem take it there and have Chuck look at it. He is simply the best and very professional.Transmission problem--YES--service problem--NO--
Char is awesome with getting my car in and worked on.
Honest & dependable. Always did me right more than a few times.
Great service at a fair price
Fair pricing, difficult to get in due to Volume of work, execllent work. Friendly.
Great people
The absolute worst service Ive ever received for a car!!! It took them a week of looking at it to finally diagnose a dead battery!!!!!! They didnt even ask if we wanted them to fix it and fixed it on their own. $150 btw just to change a fricken battery!!! You couldnt pay me to take another car there.
The Staff here are so Caring!!!! And I would Recommend anyone who needs car fixed....
Very reasonable reliable service!
The most unprofessional over priced service center in town. Went for outer tie rod and they attempted to charge $4-500 over and above what I actually got it done for. Further, rhey had my car for 12 or more hours just to tell me that. Con artists. Different prices for different people. Horrible. Will not return! Ever!
They did a good job on truck
Thank God for transmission Chuck. Good repairs.
So professional. I had my transmission done there, took less than a few days.
You say your open on saturday when there to pick up our car and no one is there!!!
Charles is the man. Char is a doll. Thanks for the service
Great people to deal with. Honest
The best for all vehicle repair
It appears to be a family owned business that is trust worthy.
Really reasonable prices on repairs.
People friendly quick service
Its awesome
Great service
Love them
My mechanic