The sales staff here is awesome! They even helped me load the equipment in my car.
At night i dropped off a tool that I rented. Around 7pm.the old stubborn worker forgot his password to his computer and refused to ask a manager for help. After 30 minutes the second associate who walked by after i insisted that she got a manager helped me. Guys im a 5 star giving, kind person. I understand our older generation needs to work. But this guy was at another level of stubbornness. Soooo mad. I love giving 5 stars but not here. Maybe ill change my mind in a few weeks.
It is nice to have a place, where one can rent home remodeling equipments for a reasonable price. They have a range of equipments, and often multiple equipment of the same type.The staff is very friendly and knowledgeable, and willing to help in picking the right type of equipments for the job.They also have a rental pick up truck, to haul bigger equipments, if needed.
Knowledge, courteous, and quick during pick up and return.
I went in to rent a tool and to purchase some other things. First when in the tool rental the gentleman didnt have the greatest customer service. I was never greeted and felt like I was an inconvenience. Then as I moved on to the tiling department to get mortar and some leveling spacers. I had already done some research so I was aware of a tool that was sold to help me with the spacers. I couldnt find the tool and walked around to get help and when someone finally came over he proceeded to tell me there was no tool. He then did a hand motion at me and said youre supposed to use your hands.I do the majority of the construction in my household and very capable of doing so. Its sad to me when I need to explain to my daughter that sometimes men dont really believe that women know what theyre doing in a home improvement store. I hope all women arent treated this way in your establishment.
Very friendly customer serviceParking lot is bad hardly any spaces for trucks because there so small Some thefts reported too. Store could use more clean up.
Very serious about getting you what you need. They all know theyre business.
It has a tool rental in the facility.