Second Time Customer - Definitely Still Two Thumbs ππΌππΌ For These People. βHamzaβ Has Always Treated Me With Dignity, Respect and Kindness. My Main Plus is How Genuine This Company Operates, Especially for This Location on Stockton Blvd. / Florin. Not an Easy Area to be in but They Own it & Live it Well. I Would Rather do Business With Those Who Arenβt Afraid to be Real, be Happy, and be Fair. Last Note: When the Techs are on Site, They do Work! Donβt Believe Me?? Then Walk Outside and Watch What They Do. Thanks to the Staff for Treating Me Well !!!
This place is very professional, friendly and speedy! I am glad I chose this place to get my SMOG done. Great experience.
This business seemed legitimate initially. I took my truck in for a smog after waiting about 30 minutes they brought me out to the bay to look underneath it to point out that my catalytic converter had been welded on both ends. 6+ years ago my catalytic converter was stolen and through my insurance it was replaced and then a safety measure of welding it to prevent future theft was performed. I have had my vehicle smogged three times since then by three separate businesses and passed Each time without issue. Smog mart proceeded to tell me that my catalytic converter was illegally installed showed me a diagram and matter-of-factly suggested that it be replaced. They told me this was my only option and they failed my smog. I explained my entire experience withMy catalytic converter to them and even told them that I had paperwork but they refused to pass my smog and Took my payment. I immediately left went to another Star certified business and my vehicle passed within minutes I discussed with that business Smog Martβs findings and they assured me there was nothing wrong with my catalytic converter. I also confirmed this with two other businesses as well as my mechanic. I went back to smog mart the following day explained to them the findings from the other businesses and my mechanic and asked for a refund. They insisted that they were correct and told me if I wanted to pursue a refund that I would have to take it up with the BBB. I am sharing my experience to forewarn anybody wanting to use this business that you may be coerced into purchasing products that may be unnecessary or having work done unnecessarily by this business for profit.
Reasonable prices, clean, welcoming place. Pleasent service.It was nice to find a place that is open on labor day to change my car oil.
The customer service reminds you that there are honest, professional, young business owners that are here to serve. I appreciate seeing more than one female mechanic here as well.
Great place to go for your car needs. Professional service, efficient and very trustworthy. I wouldnt go anywhere else. Love the people!
Mr Rome is really professional mechanic for Mercedes repair.
Always found very cooperative and honest; I really appreciate. Stay safe.
This is the second time I have been to this business and I canβt begin to express my highest praise for their kindness, customer service, professionalism, communication and their quality. I have an old truck that needed a lot of engine work, unfortunately she wasnβt given the proper tlc which I was aware of and was prepared for a high estimate. Poncho and his team were wonderful, as an older female it is very easy to be taken advantage of but not here, Poncho explained everything making me very comfortable about the work that was being done. When the truck was finished I was unable to drive due to an injury, one of the owners whose name I have never gotten brought the truck to my home. I canβt express my gratitude enough to everyone at this establishment and highly recommend them to anyone needing service no matter how big or small. They have my loyalty. Thank you Poncho and everyone who worked on my Dodgeπ
Excellent! Excellent customer service! I had my Brake and Lamp inspections done for DMV. The best part was they offer Military discount. I will go back there in a heart beat if my car needs services.
I had never had an oil change before and the staff was very friendly and helpful. The establishment is clean, neat and requires masks which is amazing. I highly recommend first time car owners like myself give them a try.
Emanuel has great customer service and helped me quickly and with a great attitude.
Posting for A1 with 1994 Chevy pickupToday I had an absolutely fabulous experience with this business! How often can we say that about automotive work experience????Hamza was very professional, thorough, and informative with anything my vehicle needed and pricing. Its the attention to detail and professionalism of Hamza and his workers that keeps my ole truck running and on the road!I highly recommend Hamza and his staff at Smog Mart! 10 Stars!!Thank you very much for everything!A1....1994 Chevy Sept 16 2020
Drove around town trying to find an open smog shop and everyone else was closed, these guys were open and were very friendly, willing to help me anyway possible
I took my car there Sat for brake repair. Paid them that afternoon and the brakes still were not fixed. They kept the car until Wed and when I got it back they still werent fixed. The mechanic Anthony misplaced my OBD reader. He gladly volunteered to replace it. A REAL STAND UP GUY. The owner HAMZA RUDELY TELLS ME IM NOT GOING TO TALK TO HIS MECHANIC AND DEMAND SOMETHING. WHICH I DIDNT . When I asked if we could do some kind of bill adjustments SINCE THEY DIDNT DO ANYTHING HAMZA lightweight THREATNED me. THIS IS THE CUSTOMER SERVICE I GET IN AMERICA? NOT. IF YOU WANT SERVICE AND RESPECT ALONG WITH HONESTY SMOG MART ISNT IT. GO ANYWHERE BUT HERE
Store is clean great people customer service good attitudes. I ask a question about what type oil he said full synthetic with no hesitation I will be back for a second oil change π€πΏπ€πΏ
Smog Mart is by far my best experience with any mechanic shop ive been to in the Sacramento Area located in a convenient nice location off Stockton Blvd and Florin behind the Florin Walmart Supercenter i couldnt of asked for a better service. Thank you So So Much @SmogMart P.s. (Franklin Alumni Class of 2014 Come grab a discount )Hamza is Your Man he gets the job done. Him and his team are the best in town go check him out
I got my brake and lamp inspection done here for the DMV. They were very nice and explained everything well. I felt like I was well taken care of and all the services were priced perfectly. The waiting area is comfortable to hangout in while I waited for my service. Iβll come back here for my future car needs.
I brought my adaptd moms car here today, for a smog check, I was waiting for over an hour, I was not really impressed by the waiting period to get it done, but I understand some situations may come up beyond our control, at least this place has Friendly staff, they offer you something to drink that meant a lot to me, and gave me discounts for senior citizen [mom], thank you so much!spacious place and comfortable inside the store to wait. TG! my moms car pass! Thank you so much guys for your efforts to get it done. God bless youπ
Greatand friendly staff. I highly recommend this place to my friends.
Smog Mart staff was very friendly and service was great!
This is a great place. They always treat me well and do quality work. Rome is especially good. He always gives me tips on how to keep my car running well. Glad to have a place I can trust.
I spite of the fact that this shop is located in one Sacramentos hottest Covid-19 zones, no one in this shop is wearing a mask, and many mask less people pass through the shop. If you are, like me, a person at a higher risk level, you should avoid this shop.
I went here to get a quick smog check done. The smog check itself was quick and cheap, but unknown to me, they did a βcomplimentary vehicle inspectionβ I didnβt give an okay for. Upon giving me my certification, the manager gave me a list of things βfound wrongβ during their inspection. Told me my breaks were worn down and trans was leaking fluid, then told me abt some payment plan they provided. Something in my gut didnβt feel right so I took it to LesSchwab to get a second opinion. Turns out, they found absolutely nothing wrong with the car and told me my breaks were fine. Before you get your smog done, TELL THEM NOT TO DO THE INSPECTION itβs a waste of time to try and scare you into spending money.TL:DR, Did a βfree inspectionβ during smog, lied abt problems with the car. Got second opinion from a more reputable place, said nothing was wrong.
Opened on Memorial Day.. super accommodating
They are quick and knowledgeable. Very professional.
Hazma and his team did a good job and even got me an Uber to wait for my car to be complete. I was introduced to the mechanic that performed the work on my car and he was nice and explained what they would be doing and that made me feel reassured.
Have 2008 Chevy Aveo and these guys have done my AC system, wheel bearings, belt tensioner and now my power steering pump. They always check to make sure they get the best parts which I thought was pretty cool. They are all very professional and knowledgeable. They are very honest and upfront. I would recommend them for any auto repairs you might need. Really these guys are good. A++++
Took my moms truck in for emergency brake line repair. The staff was extremely helpful, courteous, assured us the work would be done right. They really treated us well. Im very satisfied with the service. We will definitely come back if we need future repairs. They made us feel like family.
I highly recommend getting your smog done here. The employees are very professional and made me feel welcomed.
They donβt know what there doing with there smog
Sitting here waiting for my car to be smogged. Gentleman who greeted me was very polite. Comfy couches and cool environment to wait in. Nice environment, everyone was polite.
I needed new brakes for my car, my breaks were making weird noises whenever I would come to a stop. I had gone into smog mart because it was referred to me by a friend and it has a great convenient location. Derrick, the front desk employee had approached me in a friendly and professional manner and had booked a diagnostic.after about an hour the auto tech had given be the best deal possible compared to other auto body shops and fixed my car in a very efficient timely manner. I would recommend smog mart for any smog or auto repair needs as their prices are unbeatable with excellent customer service.
The price for a smog of a diesel was twice as much is other locations. Bummer this was much closer to where I live.
Great customer service owner was really nice. They took care for smog and brake light test. Highly recommend. Thank you for great service will definitely return.πππ
Loved the business, respectful got the job done and great customer service!
Service writers here are THE best!!! I reocmmend everyone in the Sacramento and surrounding areas to visit this shop! Awesome and proffessional service!
Smog Mart, Inc is the best place for your oil change. They are fast and cheap I highly recommend this place for and oil change. They are very nice to you when you walk in I recommend this place . It gets five stars in my books.
Very friendly, great customer service, quick service!
Excellent service. Very professional folks. Good price and work ethics. They really invest their time into the job they do and are on time. I recommend.
I came here for the first time and I get a discount for the smog test. Very quick smog check. People are nice, professional, and enthusiastic here. Come here for fast and quality service!
Excellent service and honest people. Great father and son combination running the business. Highly recommend coming here for your smog or your brake and lamp inspection.-Tim R.Ryleβs Rides
Great service, very friendly, not long wait times, overall a great place to get your car serviced.Highly recommend!
This review is based on what we charged vs. what the opinion of a friend who works on cars. We needed a brake job so we randomly chose this place. The people at the shop were really nice and we felt good about taking it there. But our bill at the end was $450, which others told us was ridiculous for a brake job.I looked at what they charged us. They charged over $100 for a part that on amazon was $20. And this was the case for all the parts. And they charged us for 3 hours labor for something we hear should have taken an hour max.Iβm disappointed at the thought that they probably took advantage of us, tho I guess thatβs part of the game.I very much hope that in the future, they can charge more reasonable prices for their sake and the for their customers too.
This guys are amazing!!!
Great company, great employees, and they get the job done. I would recommend everyone to being there vehicle to them.
They did my smog and oil change same time. Very nice people and professional work. Thank you
Great place I just went in for a smog and the service was amazing from the second I walked in. They found a a noise I had been hearing and showed me where it was basically I went in for a smog and came out amazed by the customer service! Go there for smog or any car service.
Derek at the front counter always provides great service. Rome does proper brake and lamp inspections and smogs. Couldnt ask for anything more.
They lied about fixing my problem even after paying alot.. the light came back on after 3 days and when i went back they kept postponing me ππ. I hope karma hits you.
Brought my wrx in here for a smog. Fast and respectable. No complaints
I came in for a lamp inspection and the customer service was great. It was quick. Efficient. And friendly. Highly recommend.
Donβt go there for smog!!! they Do not give retest if fail. If you want your smog money you will have to fix your problem there. Witch you Will have to spend more money to them. You guys are the best Hustler!!
I was a walk in and the store closes at 6pm. They were still able to check my car and able to service my car. Thank you.
Great customer service fast speedy knowledgeable staff recommended to all my friends
Took my mercedes in for a brake job, they got it done same day, bled my brake fluid and installed a missing bolt where the plastic panel sits under the car since it was flapping around. These guys really took care of my car and did a full inspection as a courtesy. The owner was really nice and made sure I received proper OEM parts as many auto repair centers mostly deal with aftermarket.
Staff was very helpful and considerate. Had a great experience.
I came in to the smog mart to do a smog on my truck and the workers are so kind and respectful. I will for sure recommend this place to my friends and family....Thank you guys so much !!!
Great customer service they took care of us. I highly recommend.Thank you
1st time at smog mart and the receptionist Leandria and the other young lady was simply amazing with their customer service I will be back to patronize this location again. Thanks for a great oil change.
Hes a good dude he helps you out.
Went in last week because there was this weird noise in my car, the front desk clerk was really nice and understanding when I was explaining it him. It turned out to be an easy fix and now the noise is gone. Highly recommend this place.
These guys are real pros! Great service!! I highly recommend Them!
They fixed our tailight in about 10 minutes and we made it back to the DMV for my drive test!!
I always receive good service when I need also everyone is very friendly nice clean place to sit and wait so I stand by the five stars I give them
Very courteous and friendly service.Guy Washington
I came in for a smog and was out really fast, derrick at the front desk was really informative and they sent me a health report for my Jetta. Definitely plan on coming back for any future repairs!
The team was professional.
Came to smog my vehicle which was in great condition and they said it didnβt pass right after I took it I got engine light on, started having a tug, and started making a noise I repaired it somewhere else and they didnβt want to re take my smog test again
Smog mart is a wonderful shop. I found them by just walking in and asking guestions a few years ago and was very impressed. I have been coming here ever since. All the guys are so nice and helpful. I have always gotten great service for my vehicles. I tell everyone who is looking for a good shop that smog mart is the place to go. Thanks again to Marcus Cruz and all the workers
I brought in my AMG to SmogMart when a check engine light popped up. I was greeted by a friendly auto tech who checked me in on a timely manner. I was quoted for a diagnostic, and waited about 45 min in the lobby. Afterwards the auto tech took me to my vehicle and showed me exactly what the issue was. I was able to leave my car with them and the very next day I received a call that the vehicle was ready to go. I appreciated the timely responses and the competitive price of the repair. I will be taking my vehicle here from now on, and am grateful for the great service!
Best service every quick and great service easy going
Great service and friendly staff.
We take our fleet here to be serviced and maintained and they always do the work we expect them to do and more. The owner and staff are very friendly and always provide us with fair prices for the work that they do. Always a quick turnaround. We will continue to do business with them! We definitely recommend.
VERY HONEST & STRAIGHT TO THE POINT!!..MY NEW GO TO CAR REPAIR FACILITYπ
I brought in my Camry for a smog test and Derrick at the front desk was very helpful and that was the quickest smog experience Iβve had so I will definitely be coming back in the future.
Best smog shop in the area, quite frankly they are highly professional in their work, and honest when it comes to working on your vehicle. Good friendly workers
Brought my car in for smog and brake lamp inspection. Was told 45mins wait... waited 2 hours to find out my car failed brake lamp inspection due to broken wheel studs, which when I brought my car the studs was ok. Then they tired to charge me $90 per a stud replacement, 3 were broken. I got the the studs repaired at another shop n took it back to get my certificate at smog mart. The same tech inspected my vehicle n damaged the studs again. Dont take your cars there banch of clowns working there. Thank you general manager Ahmad for reaching out and trying to fix the situation.
Came in for ac service. Fast and friendly service. Will be back.
This is my go to auto shop. Great people with quality service! They are always willing to go the extra mile to meet my needs and they never fail to make sure everything is in order before sending me off.
I brought my vehicle into the facility for an oil leak that my vehicle was suffering. Walking in, I was greeted by a gentleman who checked me in right away. They were able to complete a diagnostic for me in less than 45 min. They took me back to the repair garage, and walked me through exactly what the problem with my car was and what my options were. I needed to replace my oil pan and normally this being an expensive job, SmogMart was able to give me a competitive price. They were able to repair my vehicle and have me back on the road the very next day. I highly recommend SmogMart because the employees spoke to me human to human when normally, going to any other auto repair shop, they make everything seem do or die only wanting to make top dollar off of you. SmogMart displayed great customer service and showed me integrity. I have found my go to place for all things auto repair related!
I do recommend this place to anyone, great work received from the customer service...Why not Check it out
I brought in my corolla for service since my brake was acting very spongy and wouldnt stop unless its all the way on the floor. Im amazed by the service they provide! They sent me a health report of my vehicle on where it needs maintenance and repair. Having nearly 250k miles I wasnt expecting perfection, but I loved all the pictures that were taken and the walk through of things I should keep an eye on. Didnt have to wait for a crazy amount of time to get my car fixed, and price was very reasonable.
Great place to trust,good people,great service. Its a full service mechanic repair, ask for Romieπ
Went in to get my Smog Check and was met with some really great customer service. Would definitely come back.
Ive had my car serviced here many times. The staff and service are very friendly and great. They always help me service my car with great service.
Jenny has great customer Service and very helpful
Very nice place and come get your smog done here !
Good quality and fast service
Excellent job! Staff are very accomadating.
Got my car smogged here. They took care of me quick, no problems. Everyone was really friendly. Iβll be going back again.
Smogmart has great customer service and swift turn around times.
Great Service! Rome made the whole experience worthwhile...π
I was given an appointment in the early morning for a simple tune up. Only the spark plugs had to be replaced in the car. Despite calling 2 days ahead and giving the year, model, and make of the car, and having a set appointment, it took them 6 1/2 hours to get the spark plugs I requested to be replaced. I was told to come in at 9am and was told the car would be ready by 1pm. I had to flag down a worker at 2:30pm and the parts were still not in. A bit after 4pm the car was finally fixed. No discounts or refunds were offered. Now, 4 days later, the check engine light is on. Cant imagine what caused that.
This is the only place I take my car when it needs any work done. The staff is friendly and caring. They always go above an beyond by finding the best prices for the parts I need. Not only that, but they do honest work and make sure youre satisfied with your car once theyve completed the job.
Very friendly service men there to listen and hear what you have to say an want done not pushy with trying to sale you on something you really dont want more focused on your needs and wants very good service would an do recommend.
Fast courteous service really good pricing and always willing to talk to you about what needs to be done I had an awesome experience getting my car smog with both of my kids there
I had this shop perform a huge task with installing a full m3 drivetrain and suspension onto my 3 series BMW. This was a very big project and Im very happy with how it all turned out. I could only find a few other shops that would do this for me and smog mart offered the best price. Thank you smog mart!