We had issues with a loyalty tow pick in up my car so we called Tito’s and got exactly what we needed I didn’t get the name of the driver but he was very professional and efficient he even made it to my house before me I would definitely use Tito’s tow again
Lady on the phone was nice tow driver called me pulled the car up with no issues and didnt get lost on the way to my house even dropped the car in the perfect spot did a great job hope to never use them again but if I need a tow Im calling tito
Driver was nice, helped out alot with my friends bike
Have a crown Victoria police inceptor and Lost my Rear tire, brakes axle, pretty much everything behind the tire on the freeway (picture below) Called titos for tow and repair. I was so nervous about everything due to the negative reviews i read. Those reviews were completely wrong. These guys are awesome The tow truck drive was there so quick (30 Mins. After i called) and he was very professional. My car was in the shop for one week. The price for repairs. Rear differential, brake, suspension ect was way less than we expected and the car is running perfect. Read reviews about stuff missing out of peoples cars trust me its not true. I had metal detectors, gold pans, hammocks, and all the coolest supplies for adventuring outside... not one thing was moved, touched or stolen. These are hard working, honest people who did a great job at an awesome price. I am so grateful because funds are limited and i couldnt afford to be without my car or to pay a larger amount. I would defiantly recommend them to my friend and family for sure and will be going there for any future repairs. (Great price for a complex fix.)
Outstanding service. Fast and cheap. Definitely my go too towing service providers. Highly recommend
Always fair prices and they work with me when Im on a budget. They also tow my cars and I dont pay for anything until I picked up my vehicle. I highly recommend this place to anyone who needs a repair and does not want to get ripped off.
THIEVES. Everyone knows tow yards are notorious for stealing items out of & off your car but it gets worse. This company was dispatched after I got into a car accident & was only supposed to tow my vehicle to the inspection site.They broke into my car by jimmying my locks & completely damaged my neutral release, broke my breathalyzer & stole pieces of that (which I have to now pay for) & stole chargers, cords & other personal items. That’s the last thing you want to deal with after a stressful car accident. F*CK THIS TOW COMPANY. BEWARE.
Our insurance company called out this towing company to pick up my husbands truck. We were told they would be there between a certain time. My husband got a message that he would not be able to ride in the towing truck due to COVID. So my husband called to confirm and the lady (Yesenia) answered and told him that was correct he would need to Uber / Lyft his way home. My husband told her that is fine he would be leaving and called me to pick him up. We got home and he received a call from a man from the towing company and asked him where he left the keys. He told him that he didn’t leave the keys since the truck will not change gears and that the lady he spoke to didn’t tell him to leave them. He told my husband “ok, we will try to tow it without the keys”. It’s now past 8pm and we still have not received the truck. We called the towing company and the lady ( Yesenia) picked up and said they couldn’t locate the truck at the address the insurance provided. I told her that we got a call from her guy and he said he was there asking for the keys and that they would try to tow it without the keys. She said no “ you’re husband lied, I told him to not leave and he got mad and said he was leaving “. I was next to him when he got the call from the tow truck guy saying he was there and would try to tow it without the keys. Yesenia said she is the night time manager and her father is the owner who doesn’t take calls. She is USELESS to say the least!! Why wouldn’t they call us to let us know that they couldn’t locate the truck? Or just that they wouldn’t be able to tow it without the keys? DO NOT USE THIS COMPANY!!!
I was told 90 mins to wait for a tow truck however it took over 2 hours to have a tow truck driver in the heat. They are not reliable.
Very knowledgeable staff and awesome customer service. Yessi was friendly and very helpful.
Polite, Courteous, Knowledgable, ThoroughI LOVE Titos Towing
Worst place to get you car fixed at . They don’t fix the problem they make it worse !!
GREAT SERVICE ..... FAST & PROFESSIONAL.
#10 in every way from pick up to delivery very pleasant driver and service
The driver who picked up my car after an accident was so kind and helpful. He saw that we were not from town and helped us find a hotel nearby. He was understanding and fast to get us taken care of. He made sure we were able to get somewhere safe before being on his way. 100% a great guy and I hope his company values him.
The first time I expected to have my 2003 Cadillac Escalade fix for a fuel pump and they had fix other things that had nothing to do with the problem. But the second time they got it right so far. But overall iam satisfied with the work.
Greg was amazing! Will use again.
Had my car towed through insurance company. These guys took three hours to arrive, drove my car on four flats, down driveway and onto tow truck. Delivered my car to wrong repair shop and I was told it would two more hours before they could pick it up and bring to the correct shop! I give minus 3 stars!!
My brother had a few cars worked on at Titos . he was very satisfied .
Scheduled tow for 2pm due to auto repair shop wanted car delivered after 2pm. Recieved text from tow company that they would be here at 147 pm.The tow truck showed up at 1pm after telling the driver he was 45 min early that we specifically asked for late tow the driver left. We called the tow company at 145pm asking were the tow truck and they said they not coming since driver already came . we told them we requested 2pm tow and they said ok and sent the text to verify . I would never use them in the future if they cant honor the tow and time
Worst tow drivers on the road do t use they signal lights when wanting to get over. Rude dangerous and think they own the road
Competitive n professional
So helpful and nice to us. Much thanks to them all.
I bought a car from tito. Good people easy going, helpful and I got a good deal. I would recommend Titos towing and would do business with again. good prices. Thanks
If I can do a half star I would this place is the definition of trash
It did take awhile for them to arrive based on some mix regarding my vehicles required type of tow but once they arrived, my driver was quick, polite and professional and made everything regarding my tow easy. Would definitely use again for the great customer service. Thank you jeff for wonderful service.
Called in and the phone was answered right away. The lady that helped me was very friendly and informative. She answered all the questions I had and even asked for my name to thank me for calling. Impressive.
They were very nice and helpful when I called. I didnt use their services but the gal on the phone really helped me a lot.
Holy cow. It doesnt get much worse than this. Stay far away from this shop. I called on behalf of a good friend of mine who broke down there. I simply asked him how they diagnosed her vehicle and he couldnt tell me. He kept beating around the bush telling I dont know what Im talking about. When actually Im a master mechanic of 14 years. Absolutely ridiculous. He was trying to sell them a sensor that had nothing to do with the problem she was expiriencing. Companys like this ruin it for the automotive industry. Stay far away. Please. God bless.
Thefts! DO NOT CALL THEM. They tow first than steal belongings from the vehicle.
So, after having my car stolen, it was towed by this awful place. Not only was I treated rudely and like a criminal ( they threatened to have me removed from the property because they lost the registration in the car) I had to call the sheriffs department before they finally accepted the paperwork I had to get my stuff out of the car. They only let one person back into the yard, they stood there watching me lug all the stuff from the car to the other car. Only one person there actually treated like a human being. Jose and the office ladies were disgusting in their treatment of me. Dont ever voluntarily use these crooks. Sacramento sheriffs department needs to stop using this company and arrest them. Nasty,nasty people.
Very helpful staff. Friendly Driver came & took care of my situation. Very reasonably priced.
Cheapest prices in town
I was extremely impressed with my Tow Dixson was on time helped me in and out of the tow truck very professional. I hope i never need a another tow but i would request Dixson again thank you :)
Very poor customer service and disrespectful people running this place, all they care about is finding ways how to rip you off and get your money and once they have gotten the money dont give a damn about you or your vehicle...My car was towed by CHP I was there to get my car towed away from their yard... first time this happened to me and my car wasnt drivable since it was totaled and everything so I needed a friends suggestion to come help me out we called Triple A for towing my car and we were running a little late but this guy who works here told me if my tow guy comes before 05:10 we are good to go if not they will be closed... well luckily the guy arrived before that time and I went out to get it towed, the lady at the front desk asking me for additional charges to get my car towed since she was like the workers are not gonna tow your car unless you pay extra for everyone... first of all this place is on service 24 hrs a day and 7 days a week thats what I thought it says on their site however I told her my Triple A guy will take care of the car and we will not need any help from your guys if thats the only case and she tells me Triple A guy is not allowed to get in their yard by regulation of the Californias rules and law whatsoever they were trying to make me pay for their workers extra to get my car out if not the lady was asking me to come next day and we will charge you for another day but will be cheaper than getting it off the yard tonight so I came next day called my Triple A guy again this I was earlier at this time and she got my money first for another day charges and I was expecting her to get her workers in the yard and let my car out but heres the thing she tells my Triple A guy to get in the yard with your truck and get the car out??? Seriously??? I was really disgusted disappointed about it, I just dont understand how she let the guy go inside their yard if last time he tried to get in and she started talking about rule and regulations how a Triple A guy wasnt allowed to get in their yard and now she is making it easy for her and workers and making my guy go inside and do everything in their yard to get that car towed.I have really bad experience with these people and wont recommend none of yall to try this place.This place sucks at all it means!
Horrible horrible horrible service. I was the victim of a drunk driver and the CHP ordered my car to be towed to this excuse of a tow service. My entire wallet and registration was missing from the vehicle (an attempt to keep me from retrieving my propety in my eyes) also my louis vuitton bag was damaged as if it had been worn and put back. They had no heart and were extremly rude. They made my daughter who has several injuries from the accident, carry 8 heavy bags of our property out of the lot because of their one person in the lot at a time policy. They told me it doesnt matter if shes injured, you cant go back there to help her. Disgusting... I wouldnt recommend this place if i had a gun to my head. They are heartless theives and conartists.
My car was stolen Dec 2017. Was recovered Jan.2018. Titos towing was the company who recovered the car.on. Jan.2.2018. Got notification in the mail on Friday Jan 5 2018, showed up Saturday to claim my car. I was told I couldnt pick it up til monday, even though their sign says cars are released 7 days a week. I asked can I get it out today? They said no.. MondayI ended up paying another 120.00 for two extra day storage. Stay away from this company.
K
Washington families trust funds for ausha renee nash Chaney safe credit union department of corporations sponsored by pizza hut and ausha renee nash Chaney house keeping business co owner in dba us bank Dwayne Washington painting company home owners association of fdic lender in equal housing for men and women pledged to support the independent Presidents of knights of Pythagoras
The most unscrupulous business I have ever dealt with! I have (had) Allstate Roadside Assistance. My son broke down on the freeway. I called at 5:30 pm and was given a 60 to 70 estimate.Tito was assigned the job. Did not show. Called back and as . I was told it would be another 45 to 60 min - OK. Then they called me back in 50 min saying it was going to cost me $200 - OK as I had to get my son and car home but it would be about 20 min. Took my card over the phone. They finally got there at 9:45! Never again Allstate Roadside Assistance or Tito. I cannot believe these people are in business!
Tito owner checked my car after it wouldnt pass smog engine light was on and off, feb 2015 he informed me exact wordssomeone put a sensor in the wrong place dont understand why and I had to wait 30 days so it wouldnt be on DMVs computer he would take it to another shop.I informed him I trusted him through a friend (X)I had surgery coming up in 9 days after I was well back on my feet literally and working ($) Id bring it to him to repair. My health declined I was out of work for a longer time than I expected. When I got on my feet I bought a new battery from Sears and made appt with Tito. In the mean time my brand new 245.00$ battery was deadI had him tow it to his auto center. He took 3 weeks to look at my car due to very busy lots of cars his wordsWhen he finally diagnosed it he said my battery was OLD RAGEDY and full of water. Sears replaced battery at is shop. He then claimed to correct sensor and told me to drive my car 150 miles to see in check engine came back on. Within two weeks my check engine light came on while moving. The car has been sitting up due to check engine light and not passing smog. Today I started car its been awhile since I started it and sure enough battery dead! He hung up in my face 5timesI no longer trust this man and my X is damaged my reputation with him thats reason to believe he has no respect and very unprofessional I paid 443$ for nothing!Only gets one star cause I cant put-10.00I wanted repairs originally but being that he hung up in my face several times yelled and disrespected I could never trust him!I paid him 433.13 in January 20th and repair of sensor failed check engine light came on Jan. 26thRefund only
It was a horrible experience, the women there were rude and disrespectful.
I paid Tito $800 to fix my car to prevent it from stalling anymore. Tito assured me he would make the stalling stop.....as I drove home from Titos shop, my car stalled. Had to have it towed home because I know it would keep stalling every mile. Called Tito and told him and he said he would call me right back.....he never did and now he ignores my calls.
Very professional. Kind. Fair💖
Speedy service !
Wow!! I thought I was the only one that had the sensor experience at Titos shop but after, reading gee Lewiss experience....I had to give my review. .....
I had my insurance company call for a tow wednesday night, even got a text they would be there by 6:02 PM. At 6:38PM I called and was told someone called and cancelled my tow. BS. Terrible tow service, used my AAA instead. Waste of time.
I was told it would be 90 minutes for a tow. Ive waited 2 hours. Now theyre ignoring my calls. I wouldnt suggest this towing company especially if its an emergency.
Need a tow or repair. Tito`s is a true professional.
3.5 hrs instead of the 1.5 hr estimate!!!
Great service
Thanks for everything
Bad, service
Great service
I like it because they respond immediately and if they cant help you they recommend someone else
My daughter had a bad experience she lost her time the lord of the cranes very rude nothing friendly was the culprit of the loss of time I do not recommend it bad service