We attempted to use this service. I say attempted because the Ultra Rude sales guy would not listen. We planned a large family trip to Hawaii and wanted to all ride together. Told the guy, 7 people and 14 pieces of luggage and we thought he had booked us a sprinter van. Come to find out he booked us an SUV for almost 300.00. Called to make sure we would fit and after talking to him knew there was no way we would be comfortable. Kept telling me I knew nothing about limos or how big it would be and insulted me several times. We wound up cancelling day of and found a nicer, more reputable service. Do yourself a favor, dont book thorough these guys, they are pushy, rude and will insult you at the drop of a hat!