Tyler and Zak gave us a great new HVAC system. Very pleased with their work. Marshal and Jasmine followed up taking care of some additional items. We are so please with all their work.
Bless you, LOVE and CARE HEATING and AIR. While temps outside are headed to 110 degrees my 2 story house is 72 degrees. It would even be cooler if I lowered the thermostat. I had my very old non-efficient system replaced in March or in the nick of time as it is very hot out there. Chris was amazing as he looked over my old system and came up with a much better one so that my Master bedroom would finally be cool. The old system was horrible and had never cooled the Master bedroom leaving us sleeping in the kids room for most of the summers before. I had done my homework prior to ever interviewing any air conditioning company so felt pretty confident choosing them after all 5 interviews were done. Love and Care Heating and Air won out because of their approach and knowledge of my ailing and somewhat dangerous system. They showed up as promised with a complete and impressive crew. Marshal and Jeff earned my trust and kept me informed at all times. They took pictures as I requested and Jose and Tyler went above my expectations. I have now had this system working flawlessly since March and couldnt be happier. I had an opportunity to call them in May over a minor issue and they came right out, address the problem and coming up with a wonderful solution. They are a amazing company. LOVE and CARE HEATING and AIR is the best company in Northern California.
We had a great experience with Love & Care Heating & Air. We had our 23 year old HVAC system replaced and also had a whole house fan installed. Derek came out to our home and explained everything that we would need and the crew that came out and installed everything did a fantastic job, Mike K, Marshal, Tyler, Zak and Jasmine. We highly recommend them.
The inspection went great. Very nice company. Looking forward to getting a new system.
My AC stopped working during a heat wave. I called Love and Care the next morning at 7am and Derek was at my house at 8:45 am. He was professional, kind, and took the time to explain what was going on with my AC. He did the repair and the price was very reasonable. I highly recommend Love and Care; ask for Derek.
Can’t thank you guys enough!! Love & Care Heating and Air did a wonderful job on replacing our HVAC system! Took them 2 days! Excellent customer service!! Everyone was friendly, professional and hardworking! A big thank you to the entire team!! Tim, we appreciate your insight & knowledge in helping us make a good decision! Colton, Tyler, Marshal, Zak & Chris….YOU GUYS ROCK!!! We appreciate you all of your hard work!! Thank you again!!
Our air conditioner broke down in August. During high heat temps. I called, they scheduled me quickly. EVERYONE I talked to was amazing to work with. There was no pressure put on me to purchase with them. They gave me all the info necessary plus some, to make sure we could make a well informed decision. Purchasing a brand new unit from them was the best thing I did. They were on time, courteous of me, my time and my home during these crazy times. Yesterday with these high winds my thermostat went out. Again, I called they scheduled me right away and in less than 24 hours our thermostat was working again. It was a simple reset and next time I will know what to do. Chase is who I had the pleasure of meeting today. Thanks again Chase & Love and Care Heating & Air!!! Your name says it all. :)
Love and Care Heating and Air has installed six HVACs for home and commercial use for us, and, a whole house fan. We have never been disappointed. All the employees and, owner, Christopher, have been a joy to work with. Its reassuring to know that the units are installed correctly and will pass building permit inspection. Alyssa, Ali, Marshall, Jeff, Beau, Lucas, Jose, Tyler, Hunter, and, Christopher a huge shout out to you!
Had my entire HVAC system replaced by Love and Care; amazing job from start to finish! Took time to explain everything and answer detailed questions. Were professional and trustworthy while going over options, and completing the job. I now have not only heating and air, but also peace of mind!
We had Love & Care out last summer to replace an HVAC system in our guest house. It was over 20 years old. They came out and got everything installed and running perfect. The new system is quieter and more energy efficient.
On contacting Love and Care they were up front with me on the phone. I already knew what the problem was and conveyed to the agent. He did not say like most of the other companies, We cant take other peoples diagnosis, we have to come out ourselves to make our own diagnosis, and that will be $140.00 for the visit. They took the part number which I had already researched, and gave a price we agreed upon. When the part came in they called and we set a day and time and serviceman came, repaired the furnace and accepted my debit card and he was on his way. If anyone is looking for HVAC service Love and Care will be the first only name I can give.
Awful experienceBurned out spot on some greens. Over grown trees blocking drives and green approaches. No grass on many fairways.
Marshal, Tyler, Zak & Chase were great. The price was the best in the areaThey worked quick and well together, and were very informative
The entire Love and Care experience was amazing from start to finish. We purchased a home last Fall with 20 year old A/C systems that passed the home inspection but failed to keep up with the first spring heatwave. We received multiple quotes and the proposal from Love and Care was by far the most complete and informative. Chris took the time to understand our needs, explain options and answer our questions. They promptly scheduled and completed the work while accommodating our timing requirements. The installation crew - Marshall, Lucas and Tyler were awesome! They performed a high quality installation, made sure everything was cleaned up, communicated frequently, were extremely professional and courteous and maintained safe Covid-19 related protocols. When contacted for subsequent questions and adjustments, Love and Care responded immediately. We highly recommend these guys - they live up to their name!
Ive had HVAC trouble since I moved in to my house in 2013, even after getting a brand new HVAC. The companies I hired installed equipment With inevitable manufacturing defects, and they installed it poorly (poor circulation, under-specd, frequent repairs needed) and explained nothing to me, taking advantage of my lack of knowledge with HVAC. No love, no care.Chris, the owner of Love and Care Heating and Air, showed me exactly the problems with my system, shared consumer reports on HVAC brand quality and efficiency, diagramed an HVAC solution to remedy the problem, and provided honest recommendations for my options.The following week, his team installed the entire system in two mornings with minimal disruption to my homelife routine. Very polite and professional staff. My home cools extremely efficiently now. Never in the entire time Ive been here has the HVAC system worked so well. County inspectors inspected the install and had no findings.I am very impressed with Love and Care Heating and Air
I had 5 quotes done to replace the 30 year old system. Chris was the only one who took pictures of the attic. He patiently explained and drew what needs to be done to get an efficient system running. He then gave a good price for the job. (No pressure at all) We agreed on the date. Two polite guys, Lucas and Marshal with their white t-shirts, showed up at the door. They immediately started to work. They worked through the 96 degrees inside and outside the attic. By the end of the first work day, their t-shirts were soaked with sweat and dirt. These guys had the energizer batteries, they kept on going. Derek and Mark came to assist Marshal for the little tasks later. Marshal was the super man of them all. This project is intense. I highly recommend the team. I salute this trades people! They cleaned up as well and now we are enjoying our new unit. Thumbs up all the way!
Really good people going the extra mile to help us. Thanks to Marshall, Tyler, Jeff and Chris Shaw for a great job.👍
We had Chris give us a second opinion about our heater and he did a very thorough job. We got the best price in town and a great unit. The guys that came to install were wearing gloves, masks and booties to keep my carpets clean and to protect us in light of this VIRUS. They put up plastic and were very courteous. They worked diligently and cleaned up every spec of dust when they were done. We are very pleased we with the quality of equipment and their honesty and integrity. We would highly recommend Love & Care Heating and Air Conditioning. We have had at least 3 other companies service our system in the past. These guys are the best! Look no further, hire them!
This is the first HVAC company that I have used where I didn’t feel like I was being ripped off. I knew I was on borrowed time before I needed to replace my system so it wasn’t a surprise when my ac went out. They came out and explained all of the options (repair vs replace) and the pricing levels. I didn’t feel any pressure from them and the pros and cons were laid out in a matter-of-fact style. Because we intend on staying in our house for another 20+ years, we decided to get a new unit. The pricing was very fair and they started the work the very next day. All of the employees were very polite and respectful and they took the time to explain what they were doing and why they were doing it. I highly recommend using them!
Exceptipnal service! Honest company with great pricing!Woke up to no heat. Took a look at a few HVAC places and decided to call Love & Care. Chase (the technician) came in and thoroughly inspected my system. Not only was he professional, his customer service was top notch. I will not call any other company to take a look at my heating and air. Thank you for taking care of my family!
This might be a somewhat unusual review because I ended up not using their services. But that was not because of anything Love & Care did wrong. In fact, I would have totally gone with their offer. Circumstances for me changed last minute, thats all.Having said that, I will mention that of all the vendors that came by to give me an estimate, they were one of the most professional and courteous vendors. Chris was very knowledgeable and upfront on the costs and expected services. He was very thorough in explaining the technology and answering all my questions. And for all that, I give them 5*!!!
Working with Love and Care was truly a pleasure. The great service starts st the top. Tim and his team displays exactly what youre looking for when requesting service. Derek (system inspector), provided images of your unit and was very knowledgeable and was able to effectively communicate in laymans terms to get you to understand what youre seeing, and cause and effect. There wasnt the feeling that youre being taken advantage of, but a sense of trust and reassurance that they are on the up & up. I would totally recommend Love and Care Heating and Air - with them, youre in great hands. Thanks guys😊
Wow! Quality and Excellent Service! Honestly the Best Heating and Air Company ever! initegrity matters here!!! Thanks so much!!!
Love and Care contacted me after I visited a website for online estimate and it turns out to be a great experience. The owner Chris came to our house for a free estimate and was very knowledgeable and helpful. The installation technicians were also very professional and friendly as well and was able to finish the installation in a timely manner. Highly recommended.
Very professional and friendly service throughout the estimate, installation and conclusion of the job. We appreciated their prompt response to our questions. The work was completed in a timely manner. We were very pleased with the overall service from Love and Care. Thank you to everyone involved in the process.
When our heat went out, I contacted Love and Care. Chris came out that evening (Friday) and inspected our system. He took photos and videos (marked with the date to verify) and was honest regarding what needed to be done, as well as our options. He was very thorough and made sure we understood exactly what was going on and any issues we were concerned about. We needed to have everything replaced (almost 20 year old house) and the crew came out the next day (Saturday) to get started. They were very accommodating with my in home business, efficient, and consistently updated us during the entire process. We will definitely be recommending their services. A million times thank you Love and Care!
Love & Care did an excellent installation of a new HV/AC Unit in our home. Derek, Beau and The Crew were exceptional. Everyone of them were Professional, Polite, On time and very Clean and neat. It was a pleasure having them in our home. The cookies David brought by were a wonderful, sweet surprise. Thank you for such great experience.
We were shopping for a new heating and cooling system and a family friend recommended Love & Care Heating + Air. Christopher and his crew are great. Their professional is second to none. They were all courteous, respectful, and got the job done quickly. I would HIGHLY recommend them. Thanks Christopher!!!
So of course as soon as a heatwave hit, my AC sat there like a stone in the yard. I have three children at home, and being without air in a 90 degree weather is not an option. I called Love and Care and quickly found out that they are hands down the most professional and reliable HVAC company I have ever dealt with. They scheduled us quickly and showed compassion for the situation I was in.Derek was our technician and he was extremely knowledgeable and professional. He able to quickly diagnose the problem and resolve it in the most cost effective way possible. I was impressed that there was no oversell, no attempt to try to get me to do more than what was necessary to get my unit fixed. Dereks integrity and the way he treated myself and our home with respect was very much appreciated.I will never have to shop for another HVAC service. Love and Care is bar none the best company. Dont hesitate giving them a call for your air conditioning and heating needs.
This company is probably the best HVAC installer and servicing outfit youre ever likely to find. Outstanding responsiveness and workmanship.
These guys are amazing! Chris came and explained so much about how the system works and what was best for our house. My kids are now best friends with Jose and Marshal.... they came and replaced our entire HVAC and the kids thought it was so cool to watch what they were doing. These guys took such great care of our house and took the time to make everything look nice. I love Love and Care Heating and Air and would recommend them to anyone 100%!
They are amazing!! They were able to come out quickly. Very knowledgeable and friendly. I love how they send a text of a picture of the technician coming out so you know you are safe!
Chris sold us an amazing unit. Beau did an outstanding install. Even the city inspectors were impressed when they came through. Great work guys. Im telling everybody.
My AC stopped working & Love & Care was very helpful & were able to install a new one the very next day. They saved me from a very hot weekend. The workers were all very nice & professional. They explained things to me if I was in wonder.
Love & Care was recommended through a friend and I really appreciated it. I had a very old system that had conked out during the heat spell. Chris was available to come out to give me an estimate on a new system, i obtained a few other estimates as well. His pricing was not the cheapest, nor the most expensive, it was representative of the average price between my estimates. however the work that was done and the quality of the unit was more than average, it was stellar. The installers came early and were able to get the job done in one day. Thank you so much for your quick response, thoroughness, and professional job well done. i would recommend Love and Care to family and friends any day.
Amazing company, amazing service! We came home from the coast on the hottest day of the year and found our A/C had imploded. Love & Care came over the next morning to bid on our job and supplied us with a portable A/C unit which took the heat edge off. They were in the next day and installed new units inside and out.Their install team was great, explained everything as I spent the day looking over their shoulder. New system is way more efficient. And, they came back and addressed some duct issues that THEY felt were important to upgrade..no cost.I cant recommend them enough. Totally satisfied.
Love and Care has changed my life. Their customer service is spectacular. I felt like royalty, when they were replacing a rooftop furnace. I was aware of what I was getting and all of my questions were answered every step of the way. If you want to be treated like royalty and handled with love and care (no pun intended lol) seriously contact them, you wont be disappointed.
End of November my furnace,all of a sudden stopped working. Chris came out to check. He was professional, pleasant and took time to explain my options. I decided to get a new system installed. The work crew, Anthony, Beau & Hose came exactly on time, dressed in uniform, were polite & professional and left my place clean with everything in place. Later that evening Chris called me to check if I was satisfied with the job-now that I call personalized service. I have already told my friends & family about the awesome service they can expect if they need the services of Love and Care
Wow! Honestly the Best Heating and Air Company!! Integrity is everything to Love and Care Heating and Air!!
I had used company before to check thermostat. So i promised to call again for maintenance.I made appt, confurmed appt morning of and called back to remund them of shoe coverings.They never responded to appt.I waited till I had to report back to work. I called to report tech for not showing up. And of course they said they forgot me!!Some unreliability for sure. I belive tech got mad over shoe coverings.They kept calling wanting me to miss more work.For me screw the 40 dollar deal. Like the saying goes, u get what you pay for. Back to fox family!
Chris came out and gave a very detailed drawing and step by step description of what needed to be done to upgrade our hvac system. Next day the crew came out and started. The crew started next day. A very courteous and clean crew. They cleaned up after the install very professionally. They also installed a whole house fan. After the install Jose walked us through the install and how to use the new thermostat. Left no stone unturned. I really appreciated Chris drawing and patiently answering all of our questions about our hvac system. They also placed the system in a place where maintenance is more accessible. I am very happy with my new house fan and hvac system. Thank you Marshal, Jose, Beau, Lucas, and Tyler.
I am very happy with my new HVAC system and ducting. You wont find a better or more professional company anywhere . The installers were very helpful and they did an outstanding job.
Have to mention Juan and Lucas were very professional and were very personable. I also have to say I appreciated Chriss thorough presentation. BASQUEZ
Love and Care came into my home and provided a thorough inspection of my 16 year old HVAC system. This was the original system from when I first purchased my home brand new. Chris and staff found multiple issues with my system, from a collapsed duct, mildew, rust and oil leaks. The team was very knowledgeable and professional in explaining my options and the process to replace the system. They were always timely and diligent with their work. Im highly satisfied with the work that they did and their name says it all, Love and Care, I highly recommend them.
I had a great experience from start to finish. I wish i had had the inspection they offer before I bought this house. Great service, always quick to help when I need it.
We had Love and Care Heating and Air replace our 30 year old heat pump and duct work in the fall. The old system was so inefficient we couldnt afford to run it. Now that a couple months of SMUD bills have come, we can see that the new system runs at less than half the cost, seriously, and we are warm and comfy now. The guys were professionals and worked hard each day, and cleaned up each evening. It was a big nasty job. Thanks guys for the good work.
Love and Care Heating and Air has been the most amazing company to work with. I have worked with Chris for almost 11 years on several different projects. This first time I used him he did a new install for an addition to our home in 2007. The entire project went smooth with no complaints. We have used Chris for all of our service needs ever since. 3 houses and 11 years later - he is still my go-to guy. He is very knowledgeable and able to pinpoint the issue almost immediately. We have always been treated with great respect and professionalism. I highly recommend Love and Care for any and all of your HVAC needs. You will not be disappointed.(2 New systems, and 11 years of service across 3 homes)
Great company!! Great customer service and they explain every thing to you and tell you what they are doing! It was a massive job and did it so quickly! I would recommend to anyone! Thanks so muchs
These guys are no nonsense... gave us a great price and took time to explain everything. Got the job done quickly and correctly the first time.
So glad we chose Love and Care Heating and Air for the service we needed. They are a local business, and they live in the area. I basically had my entire heating and air conditioning system replaced. The house and the old HVAC system is 17 years old. We have a two-story house at about 2600 sq ft. It had an old cheap, dual system. Meaning it would heat the upstairs, then switch to heat the downstairs using two thermostats. The heating was better than the air conditioning. It took forever to cool the home during 100-degree weather, and it tool a lot of money to do this.The process of meeting with the Love and Care team and discussing our needs was fantastic. Christopher, the owner/senior technician and Derek reviewed our options. They listened to what we were hoping for, and in a step by step process; guided us to make our own decision. They had some very good printed aides that gave us the time to review our options. By the way, Christopher is excellent at drawing! You’ll be amazed. They explained the differences in equipment, the efficiency of each unit and how they will function. He allowed us to customize our purchase to matched what we were comfortable to spend on a new system. Yes, it is very true! You get what you pay for!The installation process was just as described by Christopher. The technicians were prompt, courteous and very proficient. Marshal, Beau, Tyler and Russell(?) treated our home with care. They wore shoe protectors and laid protective drop cloths from the door all the way to the access point in the attic. They had the heater working by the end of the day. It was very toasty, that first night. The next day, they finished the install of the air conditioning unit et al. Note: they had to go through the attic to install the new electrical for the ac. A needed upgrade per codes. They finished in the afternoon. Excellent job, the guys were great!I must say, the technicians were very helpful in making the necessary decisions to get the install correct for our home. They were very helpful in the placement of the new thermostat that replaced the two old ones. They answered every question we had about how to take care of the equipment, and concerns about location and placement of the new equipment. They also installed dampers to redirect the air flow to make our home more comfortable.Finally, the equipment we chose includes 4 service visits. These will occur pre-summer and pre-winter, to check on the system and make sure it is working correctly. We will partake in the Love and Care Maintenance Program to make sure our HVAC stays in top condition for years to come. We are looking forward to a long relationship with this local company.
Even though the repairs will be expensive, Chris and Derek worked with integrity and and were willing to help us find the best solution.
The best! We realized our AC wasn’t working around 2am on Saturday and found Love and Care randomly online. They have a chat feature on their website and my husband explained our situation on the chat around 5:30am and got a call within 5 mins from Tim saying they would send someone out after they opened. Chris, the company’s owner, came to our home around 11am, and got to work right away. He diagnosed, took photos of the areas with damage, and explained his recommendations, what needed to be done, and how much it would cost. He went thru each issue step-by-step, making sure we understood what he did and why. We appreciated his thorough and honest approach. Even though we weren’t members of their maintenance program, they took care of us in less than 8 hours! Chris is also very personable, didn’t pressure us, and got our problem fixed so quickly. Thank you, Chris! We are so happy we found you and have absolute trust in you and your team with our home’s AC and heating! We would recommend Love and Care with no hesitation!Eugene and Mia Anit
This company came in and installed a new HVAC system for us on a Saturday so we would not have to take a day off of work. They were fast friendly and it was like having a buddy do the work. I can will definitely call them for all my HVAC needs and reefer all my friends.
Love and Care came out to my house to inspect my HVAC which is pretty complex and was very knowledgeable. They mapped out my system and showed me its weak points. They suggested the repairs and I was impressed with their know how and professionalism. Thank you for your hwlp and please share your skills with others in need. You guys are great!!!
Chris and Bo did a great job inspecting and cleaning out our furnace and the pricing was right on point! They took the time to explain everything clearly, answered my questions, and showed me photos of their work before and after.
It’s never fun to replace your HVAC system; but the crew at Love and Care Heat and Air gave me great comfort that I made the right decision.
Very professional and reasonably priced. Showed up on time and cleaned up after themselves. Did a lot of extra work and didn’t charge me. Highly recommend.
Am completely happy with the service I received from the crew at Love and Care. They were efficient and neat and kept me informed of the progress during the installation.A win win. And house is finally warm.
We just want to give a shout out to Christopher, and the three blessings (Anthony, Marshall & Jose) who installed our new HVAC unit. We were so impressed by their professionalism, integrity, efficiency, and most of all mannerism. Since my husband formerly taught HVAC, he was especially impressed with Christophers knowledge of the system. Chris saved us a lot of time and hassle with shopping around. We got the best deal, a quality HVAC system and quality service.I hope you guys enjoyed the sweet potato pie. For me to make homemade pies for you guys - you must know that you are special!May you find favor with God and man, as He continues to bless Love & Care Heating & Air - may He expand your territories.Mrs. P.
I reached out to a number of HVAC companies last week when my AC system finally died after 20 years. After speaking with a number of them, I decided to proceed with Love and Care Heating & Air based on the great customer service and care that they showed in our time of need (It was Hot!!!)Tim came out the same day I inquired and discussed the issue I was having, along with a number of solid solutions. I didnt feel the typical sales pressure one might expect in this situation was given the time I needed to make an informed decision.The installers they sent out arrived on time in the morning and proceeded in getting right to work. They were extremely professional and took care to make sure we knew exactly what they were doing.When a little hiccup occurred due to an unforeseen circumstance, they went about finding not only a quick solution, but the proper one.By the end of the day my new AC system was up a running and working better than I had expected it to.I would be pleased to recommend Tim and his team to anyone needing HVAC service in the area.
We called them for an estimate for air conditioning replacement and because of professionalism / competitive pricing, we decided to let them do the project. We were glad we did it. We received an excellent service and customer service!
Chris is a good guy! Responsible, honest and friendly. Good luck and make it happen man!
This process all started with Alisa answering the phone. She was prepared, friendly and appropriate for phone communication. Christopher, the owner, came to our home and thoroughly explained what our options were, how long the process of a completed HAVAC removal and install would take. We definitely know much more about how our system is supposed to work. Our installers, Jose and Anthony, were on time. They were neat in appearance and in their work. Both were friendly and knowledgable about all things HVAC. We appreciated their diligence in explaining where they were in the process and what to expect after there work was complete. The entire experience with Love and Care Heating and Air made our new system worth every penny. By the way, the price was perfect for our budget and was lower than all other estimates for the amount of work completed.
Tim came out and designed a very nice system for the house and gave a competitive quote with zero pressure.
We were having HVAC problems and I was going to look up one of the names of the company’s I heard on the radio or saw on TV. My wife gave me a name “Love and Care” as one of her co-workers had used them. Best decision we could have made. Everything about this company screams professionalism and pride in their work. I mean every interaction, follow up service, email, installation ect.We highly recommend them to anyone looking for quality HVAC service. Give them a chance and you won’t be disappointed.
Best in town!My parents house HVAC system was ok for an 18 year old system but definitely could be much better and needed replacing soon. I got a referral to Love and Care Heating and Air for a second opinion and Chris came out and did a thorough inspection of the HVAC system. He found a serious problem with the system when he detected a small crack which leaks out small amounts of carbon monoxide when the heat is turned on. Other techs did not mention it. He explained in excellent detail where a grade school level child could understand. He was patience with our questions as well. We decided to have them replace the 18 year old systems and the technicians that came out were awesome. Chris, you hired the right people. Anthony and Beau were professional, courteous and neat. They got the whole system replaced in a day. We had some follow up concerns about some rooms not cooling well and a lot of air flow from the 2nd floor coming down to the 1st floor. After the request to have someone come out again, Beau promptly came out the next day. He diagnosed the issue and solved it avoiding going another route which is a lot more work and a lot more money. That in itself is A+++ work. Being honest and working hard to save the customer money is rare. Thank you so much!! Ill be recommending this company every time!Much success & blessings!
Talk about awesome customer service! Our heater went out right before New Years. They set me up for an appointment for the 2nd, but called me back a few hours later to see if I was available for the technician to come by! Chris came over and pronounced my 23 year old furnace dead (not a surprise!). He explained the problems in detail, along with accompanying pictures. We discussed replacement HVAC units and he explained the benefits and differences between all the units. They came back on Friday and promised us that we would have heat by the time they left (YAY!!) My furnace unit is in the attic, so this was no easy feat! They took care to protect everything and cleaned up after. They had to come back on Monday to finish the A/C part, but I did have heat! These guys are awesome and I would recommend them to anyone!
Sorry about the review that did not come from me. My computer was hacked into.