Besides being super nice, they are very professional and get the job done. We are very thankful for how much they have helped us with a recent claim. You won’t regret putting your trust into them!

Matt Cooper and his assistant Mellicent Crain have done an excellent job of helping me out! Highly recommend!

Very knowledgeable and always have your best interest in mind. This shelter team is friendly and hands down the best!

Very friendly and easy to do business with. I highly recommend!!

Matt and Mellicent were beyond helpful getting us moved from Liberty Mutual to Shelter. They did not pressure us into making a decision nor did they hesitate answering our questions. After a less than positive experience w LM (following our one and only claim from storm damage), we wanted to ensure we moved our business to a trustworthy company. We feel confident in the service we will receive from Shelter. Thanks for treating us like our business matters!

Amazing company with great people who live out the values and mission of Shelter Insurance.

Proud customer! Always up-to-date on our policies and ready to improve them when possible. Their customer service is the best around. They are diligent with policy reviews and communication. Agency bonus is they have great people that treat you like family.

I have know Matt Cooper for many years. He is a man of integrity. I would highly recommend that you give him the opportunity to quote your insurance and see what he can do for you. He and his family are very involved in the Russellville community. Give him a try, I think you will be pleased.

When our roof was heavily damaged in a storm in September 2020, all I had to do was make one phonecall. No hassle, no run around, no problems. Matt and Mellicent got it all taken care of for us. Hardest part for me was deciding which color shingles I wanted. I would highly recommend Shelter Insurance- Matt Cooper for ALL your insurance needs.Sincerely,Amanda Williams

Excellent products and service from personal insurance to commercial business. Rates are extremely competitive and the claim service (if needed) is very easy. Matt and his team always go above and beyond.

Great service. People who care. And when you need them, they come through. Highly recommended!

Great people! Customer service is wonderful. Matt will do everything possible for you!

This agency goes above and beyond for their clients. I highly recommend them for your insurance needs.

Great people, great claims experience. Highly recommend

Great people and great products. So easy to work with.

Great rates while keeping great small town service and support!

Most people are scared to death to have an accident or home disaster because then they have to call their agent. Not with Matt Cooper... Matt is the nicest guy whether you see him in his office or anywhere. His personality is awesome!!! He cares and just always wants the best for his clients. Great guy!!! Mellicent has the best personality and always full of smiles. She helps in any way she can..

Matt and his coworkers go above and beyond to help their clients get the best rates possible along with the coverage they need. They are very friendly and they make you feel at home whenever you visit them in the office. They also use a nice online app to keep track of your policy’s and payments. Overall they are great to work with.

I switched to Matt Cooper Shelter Ins Agcy recently after being with FBIC for over a decade! And it was the best decision for my family and the savings we got was excellent. But the customer service and individual attention we receive from Matt and his office is priceless. I had my mother switch over as well and she’s also been pleased with their service and products. We’ve had to file a claim recently and by far this company has been excellent with the process. Fast and courteous and hassle free for me! I can’t say enough great things about Matt, Mellicent and even Cody! Thanks guys for the great service, all my best for 2020!!!

Great customer service! Great character, integrity, and honesty, which is what is most important to me when choosing someone to insure the things most important to me! Matt and his team are outstanding!

Matt and his team are the best people I have ever worked with. If you live in the River Valley and looking for a knowledgeable agent who will listen to your needs and take great care of you, look no further!

Excellent customer service! Matt and Mellicent have been wonderful! They made it a breeze switching over!

Matt and team are great to work with.

We have used Matt for years and have nothing but positive things to say about him and everyone that works in his office!!! Always willing to go above and beyond to help us!!! Thank you!!!!

Kind, caring folks and great customer service!

Thses guys are amazing know what there doing