If you are looking for a place to take your money and run, sign up for this gym. right before the pandemic i signed up, like i signed up then the gyms closed the same week or the following, and had a personal trainer, they billed me twice, over $200 each time. then out right revokes and cancels all my training visits. why would i pay for something that i never saw once and didnt know who said person is. if you are looking for a cheap gym go to planet, if you want a pool go to the YMCA, at least they keep everything clean at the YMCA. this place is a joke.

Frequently broken cardio equipment (only abut 1/2 of the stair steppers are ever working at a given time). Not sure where they went but there are no 15 pound dumbbells and the dumbbells increase by 5 lbs versus 2.5 (unlike other locations). Staff is nice but in general the gym needs some updating for the price.

Wanted to try this location because their website is offering 7 day guest pass. I got the pass and came here and the front guy told me I have to come in before 8 pm to use guest pass. Came the next day at 7 pm and was told by the same lady that they are not doing guest pass. In order to do it, I would have to make an appointment ahead of time and go through an interview process or something. So wasted 2 days of my time just to tell me they don’t take guest passes unless you’re willing to go through a Fortune 500 company hiring process to use their gym. What a terrible location. Stay away!! Childish talking about girls I just wanna go and work out but he started talking about Latinos and white and black girls I felt like he was trying to sale us some thing Else very sad 😔😔😔

I scheduled a tour today to see about a membership for my family of four. The reception was very nice and the gym overall looked clean. However, the man who gave me my tour (Rob) was unpleasant, condescending and just straight up rude. I wanted to know about the pool because that is my main source of exercise and where I would be spending my time in the gym. Because it was only two lanes and this particular gym hosts a kids swim class that occupies one full lane various times in the week, I was concerned that one lane would get crowded. He shooed off my questions about it while laughing and said “so what do you want to do. I asked to see the kids club because I have two girls and me and my partner would be working out. He walked me to the kids club door and did not come in. So I asked the woman who was working the room about the cleanliness and COVID protocols. First, there was ONE adult in the room with at least 10 kids of various ages. She was very nice but said she only cleans the room at the end of her shift and that just isn’t good enough for me. Finally I walked back out to see my “tour guide” talking to someone else so I just got on the elevator and left. I will not be spending my money here nor would I suggest anyone else to.

The. WORST. Gym.The manager Rob is shady. I mean, shady AF. When I first signed my paperwork for the membership, somehow my card info was used to sign me up for training sessions that I never asked for. Appearantly this is common practice as told to me by former sales person John Sche. (Incomplete last name per his request) All this after having to haggle about rates that are advertised but not available anymore. I was eventually offered the rate I knew to be available but ended up paying in full to avoid any other errors in paperwork.The facility is so poorly maintained that you constantly have this feeling that youve been swindled by the most expensive gym around. Incomplete dumbbell set. Missing handles on cable machines. I would say HALF of the equipment is unusable and scheduled for maintenance.Great location though!!Ive been a loyal L.A. Fitness member for almost 20 years in several different states and most facilities are great. THIS facility just makes you feel like youre getting screwed over in just about every way.

Hasnt had a pair of 15lb dumbbells in over 2 years, managements excuse is that their on backorder. Not for 2 years theyre not. No one here has heard of re-racking their weights. No idea why this location is Signature when every single downriver location is 10x cleaner and better, and charges less because not Signature. Smells specifically like blunts all the time. But how can you argue the convenience of this location...just about the only thing it has going for it.

The staff are fantastic! Always friendly and accommodating! But, I’m here to work out. All ofthe machines and equipment and weights are outdated besides the cable cross and exercise bikes. I went to the one in Birmingham due to the power outage, and it was like a completely different gym. I’m going to continue to go to the Ferndale location, but I’m hoping they do some much needed updates soon!

I enjoy my workouts at the Royal Oak club. The only problem I have is they are not stressing that all members wipe down their machines after use. The Delta variant is rapidly spreading and many members and staff are at risk. It takes extra work for myself to clean every machine when members can work together to keep the variant out of our fitness club to avoid an outbreak and possible closure. Should there be a mask mandate for members due to Delta?????????

Rob is fantastic. Finds you all the best deals. Signed my whole family up.

I love 💗 coming to this location for my morning workout 💪! One of their cleanest, most friendly staff members ! Although, I have never had a bD experience with any of their locations, hands down to their Royal Oak location!

This location has done a terrible job with maintaining the quality post pandemic. There are tears in mostly all of the benches for free weight use. A lot of the cord machines are rusted. Only 2 stair master machines work with no labeling for future maintenance on the others. Just overall poor quality throughout. I recommend going to a newer location

I was a member for a few years and was happy with all the amenities and cleanliness of the facility. Great place that doesn’t price gouge like lifetime fitness. If the prices stay affordable I’ll be back as soon as I’m in the area again.

Wanted to try this location because their website is offering 7 day guest pass. I got the pass and came here and the front lady was me I have to come in before 8 pm to use guest pass. Came the next day at 7 pm and was told by the same lady that they are not doing guest pass. In order to do it, I would have to make an appointment ahead of time and go through an interview process or something. So wasted 2 days of my time just to tell me they don’t take guest passes unless you’re willing to go through a Fortune 500 company hiring process to use their gym. What a terrible location. Stay away!!

Came in to try out a free week and this location refused to honor it. Manager was extremely rude to my boyfriend who is a member. Equipment was old and outdated. Needless to say I won’t be giving them my business.

Great place! Accepts Silver Sneakers. Closed today Aug 13 2021 due to Power Outage 🤪

La fitness is not just an ordinary gym, its a fitness facility and its very spacious.

The facilties seem adequate they are smaller than I expected but I will visit again

I enjoy the Aquafit water aerobics class. Its a great workout that doesnt hurt my knees.

Awesome water aerobics and Zumba,yoga and all around fitness experience

Received a great rate on a post (hopefully) pandemic membership. Its been nice to visit and not have to crawl over everyone for machine access.

Terrible terrible terrible experience. Stay away.Very unprofessional gym.

They definitely need to clean their equipment. The ones that are being used and the ones that are not. Both have a good amount of dust and dirt in areas that are not touched. In addition to moving the equipment monthly to get up the dirt that got kicked into the corners and under the equipment

They cool.. they pretty much have everything u want except a racquetball court. BUT TRYING TO CANCEL A MEMBERSHIP IS A PAIN!!! I swear I was trying to for months they kept giving me the run around. They lucky I can actually start coming again.

Sauna would be nice and a few machines need to be fixed but other than that...lovely

Gym provides bottles of disinfectant, social distancing and mask encouraged. Patrons seem compliant. Staff very pleasant. Great experience.

I love it! Especially the workout class that’s at 9:45 on Sunday

This is the greatest of all the LA fitness locations.

Absolute trash. Never get new machines not to mention the sauna was closed for a year and now it’s closed for the second time since re-opening for maintenance. What were they doing for the whole year it was closed ?!

HORRIBLE!!! The worst machines all so old and don’t work. I’ve been waiting for 3 weeks for the stair machine to work and still nothing.The manager Rob is the only good thing about this gym. All other employees are horrible to deal with and are careless.

Signed up for my Silver Sneakers membership. I look forward to Aqua Arobics. The staff was very professional.

I love This place there is no other gym I would rather be at 🤷🏽‍♀️💯I have been going here for 60 days and I am seeing nothing but results 💯 they practice social distsnce.. They provide disinfectant spray for all of the equipment and they are very nice and friendly ! 💪🏽If you havent already definitely go get a membership at LA Fitness

Called and asked if they honor the guest pass they said yes I come in and they say they dont honor it so thanks for wasting my time

Huge friendly gym but small pool. And the wait to swim could be better but all in all great experience.

Ive been going to this gym for almost 4 years. Everyone knows it looks great from the pictures and the impressive building that you can see from Woodward and 696, but sadly it is not as good as it looks!I will give more than 1 star because I think the freeweight section is good quality and the staff is friendly. The weightlifting machines are also decent quality but they have some older equipment that are falling apart.The cardio equipment - treadmills, bikes, ellipticals and rowing machines - at this particular LA Fitness is in the WORST shape I have ever seen at a gym. The treadmills are Star Trac brand and must be at least 20 years old. I think there are probably around 35 treadmills total and at least 30 of them are in very bad shape and have been needing repairs since the day I joined 4 years ago. Most of them are OK for walking, but as soon as select any speed greater than 6 mph, get ready for the treadmill to start shaking, making noises, and struggling to get to and maintain whatever speed you selected.. I think people used to complain more and the staff would put signage on some of the treadmills indicating that they would get repaired, but that signage would get removed and the repairs obviously never happened. At this point, with the machines still being used in bad condition, most of them have fallen in such bad shape that maintenance is probably not feasible - they need to be replaced with brand new units and based what Ive seen in my 4 years here, I dont think this gym is going to do that.

Need to work on locker room cleanliness

Staff very pleasant. Great experience.

Went in to talk about doing a membership trial. They didn’t tell me till the end of the “interview” process that they weren’t taking new members at all, and do to that couldn’t try the gym. But still wanted me to sign up anyways.I told them I would try the gym when I can actually join, so I would revisit at a later date. Asked them not to call me or anything about joining till I came in again. Of course, calls started coming though so I blocked their number. For sure dosent motivate me to join at a later date.

They are a scam and impossible to cancel your membership. Be carful

Expensive but I got a discounted offer due to pandemic.They should have more hand sanitizer dispensers on the walls. For this big a place, Ive only noticed two

Im not a fan of this location. This facility needs to be updated especially the floor and spin bikes are very old. It overall is kept clean. Its a very crowded location. You need to go on off times to get a decent workout or you are waiting or have to share equipment.

VERNON IS THE ABSOLUTE BEST AND GAVE US THE BEST CUSTOMER SERVICE ❤ 🙌

This location has very inconsistant information and poor time management with getting informtation needed to be sent out actually sent and processed. There is too much cat and mouse nonsense which even before I am a member makes me regret the decision of trying to become one. All they need to do is send out an inquiry to my insurance company and attourney to help me move along in my process and two weeks have passed with no actual progression. All of this makes me believe this location will not be capable of handling my needs and until proven otherwise(which probably will not happen for I am almost certain my window to even obtain services will close before they send it off) which is why this location has been given a 1 star. If you cannot make a possible client feel relevant before they pay you tons of money, there is almost no way to do so after. First impression has been one of the worst.

This place is so clean and well maintained.

Way too overpriced for what it is. You’ll find a lot of outdated and broken equipment here. One would think for the cost of membership, the machines would be in good repair. You’re really better off going to Planet Fitness. This La Fitnesses location is essentially of lesser quality at higher premium.Beware their training program. The sale team pushed it as “you can stop at anytime” despite it being a one year contract. Truth of the matter is, if you leave you have to pay the half of the remaining year. It’s pretty sleazy, but that’s sales people in general for you. As for the quality of the training, it’s not especially good. In my experience I’ve had much better gains through light research and YouTube videos without the need for any equipment.

Swim lessons are awesome

Get there early friendly and helpful staff

Staff are rude and treated me disrespectfully. I was trying to get a membership. I ended up going to Planet Fitness. They respect their customers.

Rob is very helpful, thorough and consistent.

Really clean and I liked the procedures.

WARNING!! I was very happy with my personal trainer at $240 per month. I was there for 3 months and got excellent advice resulting in big gains in my physique. Look for Ryan. However without notice or warning of any kind they slapped us with a $2 per day towel fee. I go every day and train once a week. I couldnt even get a towel for the days I train there. So I canceled everything. No more referrals for you. Back to the Y.(Thats Ryan in the photo) Now (8-21-18)I find out they want to get paid for the 2 months that they revoked my training agreement. What jerks.

Sauna, whirlpool, pool great

Perfect place if you want a “long term relationship” with sport! Signing fee is seemed high, but monthly fee is ok. Lots of classes, equipment, pool, sauna, jacuzzi! Big space, nice atmosphere, very pleasant working out experience!

Nice clean place to work out. Not crowded and masks are required as well as sanitizing as you go.

Great place to get your workout done!

The WORST gym of all gyms. 90% of their machines don’t work. They are dirty dirty dirty. Rudest staff, awful management. Canceling membership now but I’ve been on hold for nearly an hour.

Great big gym and has a big basketball court and has great customer service. Would def come back

My favorite gym. Reasonable membership and clean swimming pool. I tried their personal training and the staff is really skillful and helpful

Called in the morning to make sure this gym offered day passes so that I could check it out before maybe getting a membership. I specifically asked if they are still going even with covid and Shaun on the phone said yes. I show up and the first thing the guy at the front desk says is sssss we dont do day passes right now bc of coivd 🙃

Vernon was great. The gym was super clean.

Love the water aerobics

They need to update their website with the fact that there is no sauna and no hot tub 70% of the time because its constantly being worked on or closed because they dont know how to manage the chemicals. Taking four weeks to renovate a sauna is too long in my opinion.Im not sure they value the customers opinion and feedback all that much. That is not their policy it seems, if you read through the reviews here you will not see any responses.

There are multiple gyms across the world, but none compare to Lifetime. You will not meet nicer people when you walk in a gym than at Lifetime. Customer service there is amazing they will always go out of their way to help any customer in need of something and always willing to answer any question you have. Lifetime has monthly offers where you pay anywhere from $75-$200 a month. Costs vary depending on which deal you take. Such as if you want more stuff including hot tub, pool, basketball courts, personal trainer, tanning beds and more that is when you must pay more which is understandable. They also have double the equipment, meaning that you will never have to worry about waiting for someone to finish up on a machine because they have so many other ones opened. It is also easy to find a lifetime gym near you. Lifetime has plenty of locations in Michigan. If you need a babysitter to watch your kid’s they also have that as well for free. They have locations all over the place all you need to do is drive over there and see for yourself what they have to offer.

I am a new member that has recently joined and I am already second guessing if I made the right choice? John at the front desk clearly can not distinguish a guest from a person on the street because from my observation he treats people of different ethnicity terrible. My first experience with him is when I asked for a towel and he acted like I had asked him for a million dollars! His whole body language changed and didn’t even want to look up at me as he proceeded to hand me the towel. He basically threw it at me instead of handing it to me. Every time that I’ve come in and he is at the desk it is a very unwelcoming experience. When I recently signed up for my own membership I was sitting down at the managers desk signing my rights away to have a membership of my own, a black couple come over with another LA Fitness employee wanting to speak to the manager. I overheard them stating the guy at the front desk is awfully rude and they wanted to sign up for a membership but now have changed their minds. I looked over and it was John sitting at the front desk. I knew immediately what they were referring to and how they must have felt because I experienced the same treatment. I will say though, Rob (manager)is always courteous and I am able to discuss my concerns with him. I almost didn’t sign up but because of how he listened to my concerns he made me feel better about the situation. However, LA Fitness if this continues and if I feel that I am being treated anything less or if I observe this behavior and mistreatment towards other guest or potential guest I will be calling corporate next!

Great atmosphere to work out.

Small but clean

Very clean and comfortable.. Pool was amazing

Getting it in

LA Fitness in Royal Oak is a clean, well-maintained gym with enough amenities (sauna, spa, pool, towels) and good equipment to justify the cost. Ive been a member since shortly after it opened and its remained a high-quality place.

Good but too many guys

Debated for a bit between giving 2 or 3 stars. I have been going to this gym for three years because its walking distance from where I live, and the location is so convenient for me. If not for that, I would be at another gym.My biggest complaint is that they dont keep it clean. There is a lot of dirt, sweat, hair, etc all over. I use one of the small towels they offer at this gym to wrap my phone/keys/straps when I move to different machines. It is a very big turn off.Also, this gym is very bad with people not racking their weights when theyre done. And also, peak times are crazy busy... Im forced to try going at odd hours just so I can use equipment I want.

By far the best gym I’ve have been a member of. Always clean and has a great staff. I signed up for personal training and working with Ryan. He’s been great with guiding me through everything and he always comes up with new stuff to help me hit my goals in the most efficient way. I’m already getting results and Ryan helps me stay motivated. Thanks to all the great staff at LA Fitness Royal Oak! You all are awesome 🙌🏻

They are surely strict about the new rules. Social distancing,etc. I hate that the sauna aint open though. And I hate wearing a mask trying to go hard.

Currently a member about to cancel my membership. 3 out of the 6 stair steppers that they have have been out of service for over 3 weeks without being fixed and now a fourth is out of service. Like 4 out of 6 machines?? Looks nice from the street but honestly this gym has trash equipment and isn’t worth the amount you pay monthly.

Aside from too many treadmills that are broken, I like this gym and have no complaints. I would like to request that you offer Lindseys mat Pilates class at a more accessible time. Id come a lot more often if it werent held on Monday morning when people need to start their work week.

Cramped locker room, hardly any room to drop towels, they just put carts in the locker room, more theft prone .No maintenance of any machines or mats.

I came to this LA Fitness because I was considering joining, I asked if I could get a day pass to check out the gym. They took 30 minutes of my time between waiting for someone and them taking my information and then their sales rep said no I cant get a day pass but if I pay for one theyll refund me if I sign up. I asked about pricing but he wouldnt give me anything since I wasnt willing to join today. I left and as soon as I got home the manager called and offered me a week pass. Then they called me everyday that week to get me to take a week pass. If you like businesses that play games and waste your time I highly recommend this LA Fitness.

My favorite LA Fitness location by far. All the amenities make it worth having a signature membership. They have several machines, so theres never much wait time. The sauna here is better than most saunas in surrounding locations because people arent splashing it with water. My only complain is that there is never a GOOD basketball in the basketball court.

Meh.... its a gym - I have a membership through my insurance, so I dont pay for it - because if I did, I wouldnt go here as its just as expensive as a place like a Lifetime Fitness but not nearly as nice! 😅 They do have decent facilities and a small pool; just from all the information I can gather, you can get everything they offer for cheaper somewhere else or even more for the same price at other places!!

Awesome clean workout environment

Used to love this place, but cant recommend it anymore unless you like risking your car getting broken into or getting stabbed for asking someone how many more sets they have on a machine. Management seems to be more concerned with attracting out of the area people to play basketball who are less than friendly or civilized more than members from the local community. Good luck with that!I live 5 blocks away and instead of staying here Ill be going to the far side of RO to get a work out in.

This is a signature la fitness club, if you are an other club member, there is separate charges for working out.Swimming pool is really great.Workout area looked small to me as I have been working out in Livonia area which was huge.It was kinda overcrowded on the day I went (Tuesday)

One of the better gyms in the area. Solid gym, clean and functional elliptical equipment and some. I’ve amenities like complementary towels and a phone charging station. Trainers harass you a bit to buy a training session, but I hear they do a great job. This place IS for more casual lifters and not people trying to throw big weight around.

Good supply of weights, weight machines, and cardio machines. Locker rooms, weight room, and stretching areas are all generally clean. The gym can get very full, but its large so waits usual arent too long. The staff can be nice, but they use high pressure sales pitches when talking about coaching and personal training sessions. I just want to work out and not be harassed to spend more at the gym.

Good set-up

Great workout

Please, READ MY WORDS: YOU DO NOT SIGN THE PERSONAL TRAINING PROGRAM!!! PLEASE DO NOT EVEN ASK FOR ADVICE AT THE GYM. Go YouTube. Please inform yourself about what is being going on in L.A Fitness. You will feel hopeless and in some point, you would not have money to pay for your food and you will still have to pay them. Go Google and you will see hundreds of histories of people that like me, were tricked to signed that horrible contract. Save yourself from that horrible experience. It will be a painful experience that will not bring nothing else than disgust.I am living a nightmare already and it is just the beginning of my journey to cancel my PT contract. Time to test HUMAN COMPASSION AND ETHIC. Wish me luck!!!

They have all the amenities youd expect from LA fitness signature(pool basketball court etc.) The equipment is well maintained and clean but this gym is usually very crowded. There seems to be ample cardio equipment but the free weights will have a line during the busy times.

Very clean. Super friendly staff. The trainer is amazing.

Don’t go there. They purposely make it too hard for you to cancel the membership. They will literally tell you you can’t cancel membership online or on the phone. And you will have to talk with the manager and her hours only from 9-12 and 2-5 from Monday to Thursday. Unbelievable! Be prepared, after you cancel the membership, they will call you three times a day.

Since hiring new employees the club has been amazing! Long dark haired girl at front desk and the younger black guy are a hoot, they always trying to make people laugh! Highly recommend this club to all my friends and family! Keep up the good work Royal Oak

La fitness has all the accommodations needed. From machines late hours to work out with my schedule to sauna shampoo conditioner blow dryers pool etc. Good customer service. With my handicap I am treated with respect. Appreciate all the help. Cleanliness is a plus. Very professional.

Seems like for the past few years, half of the stair-climbers are always out of order. Other cardio machines are old and run down. Other locations (Troy, Birmingham) are much nicer.

Its ok. A lot of the aerobic machines are only semi-functional and dont give off clean vibes. The weight section suffers from people frequently not re-racking their weights and otherwise has a disorganized feel

The exterior leads one to believe this place is nicer than it actually is inside. One of the stair machines I tried had a broken step. The free weight selection is lackluster. They do have a sauna, which is neat. Thats about the only reason Id get a membership here, which I do not plan to do.

Really enjoy the yoga classes. Looking forward to trying out the pool and sauna. Im no gym rat, but I dont feel out of place here.

I have been going to this gym for more than 2 years and have seen the gradual degradation of the quality which has exacerbated in the past several months. Many of their equipment on a regular basis are broken and unusable. The locker room and toilets are getting nastier day be day and now some of their toilet stalls have no locking mechanism. Opened the door on a poor dude squatted this morning. This management is incompetent and lacks the necessary skills to maintain and upkeep the business.. forget about improving.

I enjoyed my visit. I need to be more consistant and workout regularly. Build a routine.

Theres a number of unfounded bad reviews regarding this place. It is over 15 years old and could use refreshing but its still a nice place to workout fully functional for my needs I have not run into any problems with the weight machines have found treadmills and ellipticals that are not working. Mens locker room was reasonably clean. On one occasion the paper towel dispensers were empty I notified the front desk staff and within 30 minutes they were all refilled

Came in with the free guest pass.My goal: come and take a look at the gym, have a soak in the spa.Immediately handed off to a sales rep who wants to give me a tour of the place.Which is totally fine, but I let her know I’ve been to the gym awhile back (they haven’t had an update since then, so I was decently familiar with the layout).After I decline the full tour, she asked for my Drivers License so she could “activate my 4 day pass”.I stand and wait for her to go make a copy or plug in the info from my license to a computer or something .Nope, she told me she had to hold onto my license until the end of my visit so I’d have to come see her. Really guys ? Using Car Dealership-esque sales techniques to try and sell me a membership?I was the easiest sell in the book. I absolutely planned on getting a membership after my soak that day.But this interaction made me feel SO uncomfortable, that I just don’t want to come back and sign up.Ended up signing up for the YMCA near you guys because they treated me like a person and not a dollar sign.

Supper unprofessional. I signed up for a guest pass last month, but I didn’t use it because my son was sick. So I signed up for another one last week and one of the managers ( I forgot her name) she asked, you issued a guest pass last month, right!I told that I did, but I ended up not using it. She said our records said that you have visited this location, so I have to ask if we can get you another one or not.She was super unprofessional. All what they want is your MONEY.I’ll never go back to this location