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Infinity Technology Consultants
600 Round Rock W Dr #503, Round Rock, TX 78681, United States
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Infinity Technology Consultants

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Sh
Review №1

Ive been very satisfied with how quickly the professionals at Parried have responded to all my inquiries and very pleased with the resolutions provided. As a small business owner, I cannot afford to spend a lot of time and money handling computer related issues and they have always served me well. I highly recommend them.

An
Review №2

Ryan was efficient, professional and friendly. I am now fully migrated to the cloud and only have a general sense of what that means. Thanks!

Ka
Review №3

I wish I was allowed to choose “excellent quality” and “excellent value” because that’s what they’ve earned. These folks built my website from the ground up and got it right on the very first try. They optimized everything on my webpage to make the back of the house part of my business run smoother so I could focus my energy on client relationships and building the business.One of the best parts of working with Eric and his team is just how responsive they were… I had all kinds of questions about how to optimize my interface and connect to email servers and basically everything you could think of coming from a person who had never actually created a website before, and these folks took the time to walk me through the how and why so that I understood what they were doing as they were doing it and how their actions would benefit me.I could not be more pleased with my experience, and have recommended them time and time again, and will continue to do so without reservation.

Am
Review №4

Parried is one of the most reliable IT Professional in ATX. CCG Capital, LLC has been extremely happy with them since the very beginning. We will give them the highest of recommendations for their outstanding service. The customer service is top tier and very educated. They have very useful advice and usually come through on all facets of the IT World.

Sc
Review №5

I really appreciate Parrieds technician John D. He helped me get our Unifi system back up and running after it had crashed.

Ti
Review №6

Very friendly and not talking over my head to explain every part of the process from pricing to what will be happening over the upcoming minutes to an hour. All work was done remote and I cannot say enough wonderful things about ITC

Ch
Review №7

Eric and his team at ITC provide very responsive IT resources for our team, when needed, including after-hours/weekends. Any minor or major IT issue, including my nemesis - the printer getting disconnected - their team is always there to help assess and mitigate. And making sure our machines stay secure at all times is invaluable for a reasonable monthly fee.

Er
Review №8

The Infinity Technology Team helped us get set up in our new office space with very little effort on our part - they suggested the best equipment, ideal location(s), and installed everything quickly and with as little disruption as possible to our team. They worked around our schedules to onboard team members with monitoring software, assisted in workspace set-up, and now they provide fast and efficient ongoing monthly assistance. If youre wanting an IT team that takes the initiative and doesnt wait for you to have the answers, ITC is the way to go.

br
Review №9

ITC is an amazing IT company, here is my experience thus far.In early June we entered into a dispute with our OLD IT company and decided to switch to ITC. it was daunting given work from home in Covid and we had two weeks to handle a tough transition.I wish it had happened SOONER. While quick response times and speedy resolutions have always been an integral part of an efficient IT company, ITC takes it a step further. They are both personal and professional. Quick but diligent. Speedy and thorough. In one month, ITC has greatly improved our work productivity at an affordable cost. I would recommend them to anyone and everyone.We cannot wait for them to update our website and servers. Everything they touch works better and faster. What more could you ask for? Make the decision and pick this Austin based and locally owned small business. They will remind you what exceptional customer service looks like. Their commitment to putting out an excellent product is unmatched.

Pa
Review №10

ITC has helped me out many times in need. ITC keeps my computer clean and up to date on all software issues. I would recommend their services whether commercial use or individual use.

Je
Review №11

Ive been a client of ITC....before it was officially ITC! Technology is definitely not my strong suit. Ive called with challenges day and night....and have always gotten polite, PATIENT assistance.

ch
Review №12

Quick and responsive service !I contacted Infinity, and instantly got help. Emailed about a remote option for the company, and got the answers to all my question. NO CHARGE !!!

ru
Review №13

As the office manager for our company, I work directly with ITC for our server and computer problems and needs. ITC is always extremely prompt, courteous, and respectful. Our company has worked with them for several years and the service has never wavered, it is always the best. We never have to worry that our needs will not be met with efficiency and professionalism. I would highly recommend ITC to anyone who needs this type of service. Cheryl Althaus

Ar
Review №14

I hired this company to do a simple wifi network setup for 3 printers. They charged be $380, worked less then 1 hour and could not network the printers. They also charged a travel fee and mileage fee. Horrible service. Do not use them. The only calls I got from this company were 4 calls in less then 24 hours about payment. Worst $380 I have ever spent.

Iz
Review №15

Highly recommend for computer repair! I woke up to my business laptop not booting. After dropping my computer off to them within 2 hours it was fixed! Great service, very friendly and a pleasant experience.

Ch
Review №16

While I was visiting Austin, TX my laptop needed to be repaired and I stopped in at ITC and their staff was friendly and knowledgable. They were able to remove the viruses from my computer quickly and efficiently. Thank you guys! ITC is a great place to go for all of your computer repairs in the Austin area.

br
Review №17

I had them put together a new computer for me, and they did a amazing job. They answered all my questions I had very quickly, and kept me up to date about the whole process.

Ro
Review №18

The owner of this company is great to work with. He bought some product from me he had a realy tight time frame . i thought i could make it hapen but i droped the ball and did not hit his deadline. He was realy understanding .

Er
Review №19

Nice that they offer free support on YouTube. Tons of videos have helped me clear many laptop computer software and hardware related problems. Next time in Austin I may stop by.

Ro
Review №20

I have absolutely no opinion to give in regards to their business practices or services. I can say that I think its a bit hilarious and rather offensive that they are only offering $11 or $12 an hour to experienced IT Specialists. Austin, Texas is a very high-tech city and an expensive place to live. I could never, ever recommend a company to anyone, knowing how little they compensate their employees for their knowledge, experience & hard work.To anyone accepting $11 an hour to repair electronics like; cell phones, PCs, networking equipment, etc.... . . . WAKE UP!! - You are one of many IT Professionals who are being highly underpaid for your absolutely necessary and essential services.

Di
Review №21

I am not a computer person but Eric (co-owner) could communicate options to me about my sons broken gaming computer. I received great service in repairing/updating my sons computer.

La
Review №22

The staff at IT Conflict were very professional and helped fix my computer system quickly and thoroughly. If you are having any sort of IT problem, I definitely recommend giving them a call.

Vi
Review №23

These guys are crooks!!! They came in for an initial diagnosis, could not figure out the issue, spent no more than an hour here going in circles, and then had nerve to bill us for close to 15 hours at $150 an hour. We had another company figure out the issue in less than an hour.

Information
26 Photos
23 Comments
4.2 Rating
  • Address:600 Round Rock W Dr #503, Round Rock, TX 78681, United States
  • Site:https://itcaustin.com/
  • Phone:+1 512-348-8324
Categories
  • Computer consultant
  • Computer repair service
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8am–5pm
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