Went there on Saturday 9/25 for daughters (9 year old) haircut. We needed hair trimming till shoulder length. The stylist did not cut the hair evenly around the head. Since returning my daughter keeps fining strands of hair that are still left longer and i end up trimming them myself. Also, they charged us for adult haircut - which i only realized after returning and while talking to someone who goes to Supercuts. The person also gave me a slip to add a tip on first before swiping my card. After the card was swiped there was a tip section on it yet again!!Only positive was that the stylist was good to talk to and my daughter insists in giving additional star for it.Without a good service + asking for tips twice = I wont be going there again!
Had an amazing experience! 10/10 I highly recommend my hair stylist Kitty did everything I asked for and went above and beyond! I’ll be coming back to her indefinitely!
It was great to go in there she did a lot of walking and no appointments plenty of happy with in there so they take me right away it was good
Just got the best haircut from kitty! Perfect. My go to place now. THANKS
I will update this once I find out her name But she cut my hair fabulous I will be back
Alex and kitty are great stylist.the location is off of interstate 35 and 45 in round rock.
If you decide to go here, please ask for Kitty or Yen to do you hair, especially if you’re a girl.I’ve used both of them before and left extremely happy with the haircut that I received. I had my hair cut by Alex last week and I’m very disappointed in how it turned out. I usually treat myself to a haircut once a year, so I was pretty excited to treat myself last week. I came home in tears over the haircut Alex gave me. My hair is way shorter than what I asked for and he cut my hair shorter in the back, and left in longer in the front. I showed him a picture of what I wanted and his haircut wasn’t anything close to it. I try to give people the benefit of the doubt and I hate to have to complain but I just feel very ugly now and have lost some of my self esteem. For the next year, I will be keeping my hair in a bun to help me not notice it as badly.
This place is hit-or-miss, depending on which stylist you get. I had a bad experience today when the stylist, after being told to take one inch off all the way around with the scissors (same thing I always ask for) proceeded to take off waay more than that. Then she kept arguing with me about how long an inch is. She showed me her comb (which is about 2 1/2 wide) and insisted it was an inch wide. I got mad. Itll grow back, though.
Great staff and the place is very clean
I did my haircut here for first time. I don’t remember his name but the way he did was awesome. He did the way (hairstyle) what I was expecting. Recommend this place
Great people get great job
I had a great experience. Simple mens cut but Alex did a great job. He works so carefully and deliberately that I kind of enjoyed watching it.
My sons stylist Dusty wad great, she did an awesome job for a picky guy!!
Great haircut for my daughter. She chopped off 8 inches. Still in the middle of her back and looks amazing.
Unprofessional and poor quality hair cut. Seems the are not interested in cutting hair and act as if they are doing you favor by cutting your hair. Find another place if you can
Great haircut, Dusty is the best!! ☺️
I was good but not excellent.
So I went in there with my husband and I have a daughter who is not even 2 and they kicked us out because my almost 2 year old wouldn’t wear a mask we both had our masks have you tried putting on a mask on a toddler they just won’t I was so mad i have been to multiple places and never had an issue where they kick me out because my toddler wouldn’t wear a mask this is so ridiculous I will never come back
Everyone there has always done a great job cutting my hair the way that I like it cut.
I went in without any expectations. Kitty did an amazing job. I have a grown out A line cut. I also have curly hair. She did a amazing job adding long layers. Took her time, thorough and let me know I could come back within a week if I think I needed more cut. Great job and thank you Kitty! I will be back to you for sure!
Supercuts is great..call ahead schedule an appointment and get a Great haircut..Cant beat it.
Yen does a wonderful job - my go to gal!
Great haircuts at a great price
Very prompt and respectful of safety, great haircut
The establishment is very clean and sanitize but I have personally gone to Mr Alex twice because he was available at the times Ive gone and the other stylists were with customers but they are all friendly and professional.
They took their time and made sure I got the cut I wanted.
Amy was amazing! Not only was she so sweet, she cut my hair exactly how I wanted and it came out amazing! Thank you amy will be coming back!
Good haircut good conversation
Kitty is my go to stylist! Whenever I sit in her chair, I know I’m going to leave happy. You can tell she takes pride in her work. She is definitely the only one I trust with my hair. I love her and her work.
Kitty is my stylist I had long thick curly hair I wanted to take some length off and thin it out. She was able to do exactly what I wanted. She had me laughing and joking with her. I wont let anyone else do my hair.
Uneven haircuts, you regret if you get a haircut here for men.
I love what Kitty has done with my hair and would recommend her to others. She takes her time to hear what you want done and gives good suggestions. Thank you Kitty
I love Kitty! Shes funny and attentive and good st what she does. Youre in and out in no time and its a great bargain, too.
Billie Ruth.. oh man what can I say about this amazing person? She knew exactly the way that I wanted my haircut to be and the way that I wanted it to look. Bille Ruth made me laugh and we had a great talk but she still was focused on giving me a great haircut. I havent been able to find anyone that was able to do a correct fade & it was getting frustrating but she was a Godsend..I hope she stays around for awhile because I think I just found my stylists & anywhere she goes Ill follow!
Billie. Need I say more? I am going to be honest, walking into the building it feels like I am back in the 1990s. I saw one person cutting hair and I was on the verge of walking out. But when I saw how she interacted with the clients, I felt instantly at ease. She pays close attention to detail and fixed my messed up hair. I will definitely come back!
Go with Kelly! Normally I dont like how my hair looks after a hair cut. With Kelly Im always happy afterwards. Shes also fun to talk to. The only thing I dont care for is that Supercuts requires them to charge $3 if you want to choose your own hairdresser. Sometimes Ill just pretend that someone else was there before me until I get Kelly so I dont have to pay the $3. :)
Great haircut! Kitty was very knowledgeable about cutting hair. Will definitely be back!
Alex is a great guy to get hair cut from. i highly recommended. he will cut the same way which way u want. or show him a pic.
Took grandson here. Gave good directions on how I wanted his hair cut/trimmed. The hair stylist totally disregarded my instructions. She cut his hair extremely short, used clippers, just did what she wanted. I was PISSED. Still am, this was today. When I confronted her, she gave lame, half-assed response. Do yourselves and your grands a favor. Avoid this place like the plague. Hideous customer service. I would give less than one star, if I could.
I called 1 hour before they close to see if there was a wait. The woman who answered the phone very rudely said yes there is a 15 wait and they close in a hour. She said I could show up in 15 minutes and maybe I could be seen. I know when some one is irritated and she was. Obviously I wasnt going to go there now so I said no thanks. I understand you want to be done with work but youre in the service industry. The only service industry people that get to be rude to people are waitstaff. I dont have the time to continue this review so I guess thats it. BTW I always tip 200% on hair cuts. Your loss.
Kitty is by far the best stylist & colorist in all of Austin!! She has corrected color mistakes from high-end expensive salons and knows how to treat/color grey hair...rare. She has been a life-saver, andI highly recommend her!!
One of the worst haircuts Ive gotten in a long time. Just wanted a quick trim to clean up my hair after a few weeks of letting it grow. She removed way more than I asked, and took a hair do that was longer in the front and shorter in the back to longer on the sides and shortest in the front. Very very sad I went there instead of my usual place. Last time I will ever make this terrible mistake. Im just hoping theres enough left for my regular place to fix. What a waste
Chong was very sweet! I loved my hair cut and she was fast too.
Today I have an great experience with my hair cut, I very please and the stylist Kitty was great very friendly, I will return again to this hair cut salon.
Very professional and great customer service! I will definitely be going back in the future.
Good
Loved it, they asked me all the right questions and met my needs and cut my hair just the way I wanted. I even tipped well and made that my new hair spot
I the staff there is always able to cut my hair in the style Im looking for!!!...Kitty is awesome!!!..if u cant find the right cut go see them in round rock!!!
They did a good job on my boys hair.
I was looking for a place to get a haircut and came across supercuts so I decided to pop in. Kitty did my hair and did a fantastic job for a great price! I recommend this supercuts if your looking for a great stylist.
Kitty is the best. I wouldnt have anyone else touch my hair.
Great atmosphere, wonderful staff and always get a great cut and a friendly smile. Would recommend over and over.
Excellent!
My boyfriend was looking to change up his hairstyle for the first time in a while. The guy who cut his hair was very friendly, made genuine conversation, and was great about communicating with my boyfriend to be sure his haircut was looking exactly what as he wanted.
Went to sports clips to get my sons hair done, they completely messed up his hair. So I come here and tell him the experience I had (was horrible) . Mention to him I want layers front and back and he says well the front I cant start short like you want because it wont look right. I said ok because here I am thinking hey he sounds like he knows what hes talking about. He didnt blow dry my hair or streightin it. Didnt offer either, so when i looked I couldnt tell if the results looked bad or not . Well i get home and in the back no layers what so ever, In the front is I assume his effort to try to do layers as a frame. But its as if he took the scissors and cut it then 2 1/2 another cut. Now i cant even get it fixed w out making its shorter. I had alot of people mess up my hair but this by far was the worse since now the last resort is to go way shorter than I wanted. Now i have pay more to have someone else fix it.
Kitty was my stylist. She was very personable and you can tell she takes pride in her work and will make sure youre happy with the cut and or color.
Yen does our kids hair who has two tornados on top which is difficult to cut and could come out very wrong if the stylist doesnt pay attention. Yen gets it and we really appreciate that she does.
Kitty gives the best hair cuts and Shang is a wonderful shampooist
Great service. Kitty is awesome.
I regret coming here. Not once but TWICE. The first time the lady messed up my sons hair and made a bald spot in the front.I went again today to get a simple haircut and this girl had NO IDEA WHAT SHE WAS DOING. She was very RUDE and UNPROFESSIONAL since I walked in the door. She wanted to do it half ass and only trimmed the bottom of my hair (Never touching/trimming all the other hair but still wanting to charge me for a full haircut) She seemed very confused and kept making rude comments so I told her I would be getting married the next day and I didnt want it to be messed up so if she doesnt think she can do it then to let me know. She then started to yell at me IN FRONT OF MY KIDS and jerked off the cover from around my neck and told me to leave. (WITH HALF OF A HAIRCUT). Ive never had problems at any salon but I would NOT recommend this location!
I waited 45 minutes, then one of the ladies asked me if I was there for a haircut. I anwered yes (I had signed in when I got there). Then she took another customer (that came in and signed in a half hour after I had). I was so pissed that when I was called up next (10 more minutes), I had her stop after trimming the back and walked out. Hair will grow to my feet before ever going there again.
Awesome! Rudy is my guy. He always takes his time and goes the extra step for his customers!
The worst cut I ever had. I asked the lady to cut off 1.5 inch. She took off more than 4 inches. No experience, no technique. I am not sure how she ended up in Supercuts.
I knew I was in trouble when the hair stylist couldnt even read the computer screen while checking me in. As others have said, the hair stylist will get carried away with the clippers and youll end up with bald spots. Avoid this place.
Good place for hair cut and shampoo
This is a generic mens hair cut join. Nothing particularly good or bad about it.
Good
Didnt get cleaned up after the cut, had eyebrows done and they werent shaped at all. Will not be returning.
Love love love the staff here!
FAST SERVICE, NICE STAFF ☺
Super sevice Chong
Your typical Super Cuts, nothing fancy.
Messed up my haircut.... 😤
Horrible one lady started cutting my sons hair and messed up and another one had to finish it and they are ruid never again will we be back
Kid done and looking sharp
Good job but nothing extraordinary.
Halal chicken served here
Look at me now!
Blah haircuts
Good
Alex Barber can speak Chinese.Make a call first to confirm if he is on duty today.
Ok when it has to be cheap