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Montelena
2501 Louis Henna Blvd, Round Rock, TX 78664, United States
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Montelena

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Sc
Review №1

Great apartments for a good price. Michelle provides great service. Very prompt and always responsive to any issues weve ever had.

Ch
Review №2

This is the best place you can find! Michelle is the BEST thing Ive ever met. Maintenence and office staff are the great. Love being here!

Re
Review №3

Love living at Montelena. The manager is interactive and really does everything possible to make us happy. Roberto the maintenance manger is speedy and fixes everything that we need. Love my spacious kitchen, so much countertop and storage.

ka
Review №4

I scheduled an apartment tour and I repeatedly called and no answer back or email back they have horrible management service and I was excited to explore the community but now I’m not so sure.

Ty
Review №5

Great place to live. Very responsive and excellent service.

Ke
Review №6

Love living at Montelena. Michelle is awesome and truly loves us.

Tr
Review №7

Love it here. Office is great especially Michelle

Rh
Review №8

Love Michelle ! She goes above and beyond

Ro
Review №9

We love it here Michelle is the best in the front office it’s a very relaxing quiet complex. We felt welcomed from the beginning and we appreciate all the help and positive on us being approved thank you ladies in the front office

Ka
Review №10

I cant wait for my lease to be up. This was the only complex with apartments open at the time I was looking so we got stuck with it. About 3 months into living there someone broke into my boyfriends work van and steal a bunch of expensive tools. They stole from other residents cars as well. Not long after that my car has been vandalized twice and this morning I woke up to find that someone had gone through my car (items were stolen) and theres nothing we can do about it because they did nothing the first time around.I would not recommend living here unless you absolutely have to or wanting to live close to the toll. Star ranch apartments has a gate that always works and they have a patrol who makes their rounds looking for suspicious activity and if Im paying $1000 for a 600ft apartment then I dont understand why they cant do better with the security of for residents. (The gate here is always messing up and staying open, which is probably how thieves get in)Definitely not renewing my lease here and would not recommend unless you want to spend $300 on security cameras like I just did.When we moved in we found out it was under new management too. I hope the people who owed it before them werent worse

Cr
Review №11

Property Managers & maintence staff are great at taking care of their tenants. As soon as it was safe to walk the property they went door to door to connect with everyone & take note of any issues people were faced with during this winter storm. They are timely with maintenance requests and are connected with the community here which is why I continue to call this place home.

Ap
Review №12

Love living here! Michelle the manager is amazing! Maintenance and other staff is great too! The clubhouse was perfect for my daughter’s baby shower. Beautiful apartments, great layout.

dn
Review №13

Great place to live, excellent service if needed

Ja
Review №14

Great place to live staff is awesome

Cy
Review №15

I’m so lucky to be a part of this beautiful community. The location is perfect and I have so many wonderful shopping and dining places nearby to visit. The leasing team is responsive, enthusiastic and helpful. The maintenance team is quick to respond to my service requests. I appreciate them taking care of my apartment and the outdoor space so well!I’m looking forward to living here for years to come!

To
Review №16

We had a couple of bump ins when we moved in. However Michelle and Gustavo over maintenance helped out a lot. They were very attentive to our needs. The only things that I don’t care for is no linens closet and the vertical blinds that fall easy. But the apartment is peaceful, my neighbors friendly, and it’s close to my husband’s job! Overall it’s a great community!👌🏽

Jh
Review №17

Lisa made my move in process smooth fast and easy from start to finish! As you know moving could be stressful and overwhelming well Lisa made sure I felt neither she’s awesome!!! Apartments are clean and quiet, highly recommend this property.

Ad
Review №18

I love living at Montelena Apartments. The apartments are nice and spacious and we love to play out on our patio. The office staff is amazing and maintenance is quick and VERY helpful! Highly recommend.

Jo
Review №19

Lisa is a great and dedicated person to her work, she helped me a lot and i recommend to come here a 100% to these apartment complex.

Jo
Review №20

Great apartments the staff and management are so helpful to the tenants . Lisa duncan is a great help at making sure tenants have everything they need and are taken care of with any concerns or issues !

li
Review №21

My move-in experience was a little bumping. But with the help of Michelle and the rest of the team, they fixed and made everything better. Great rate for my 3bedroom 2bath. The community is well maintain. So far we are happy. Overall, I would highly recommend.

Se
Review №22

I love Montelena. Since I have lived here Ive had nothing but great experiences. The office personnel are friendly and the manager, Michelle, is professional and smart. I absolutely LOVE my apartment. Any time I need service in my apartment the maintenance people always take care of it right away. Im a happy resident here and have referred my friends to live here as well!

Br
Review №23

What a great place to live! I have only had positive experiences here. The office staff is extremely friendly and helpful. The manager, Michelle, is awesome! I’d feel comfortable recommending it to anyone looking for a new apartment.

As
Review №24

Very professional and attentive office and maintenance staff! They are quick to respond to work orders with great service. Not to mention the property is very well maintained. High quality living!!

Su
Review №25

I love this property. I clicked all the boxes because they do have nice luxury apartments at not a ridiculous price. The folks in the office really make me feel welcome when I go visit or call them. My kids like the amenities. Michelle the manager really cares. You just dont see that quality much these days. Anyway, Im so glad I found this community.

Al
Review №26

This Place should DEFINITELY have a higher rating.Beautiful apartments, amazing staff, friendly and quick, responsive and friendly maintenance service.Anything you need the front desk makes sure you your needs are met pretty much immediately.This complex is wonderful

ro
Review №27

Our first day after arriving from another state we got into our apartment to find thw appliances were not there. The staff at Montelena Round Rock got us a refrigerator within an hour as well as called to explain how long until we would get our washer and dryer. They alsl gave us credit on our account for rent for the inconvenience. They continually expressed their apologies saying that they wanted pur move to be perfect in every way they could make it.

Tr
Review №28

My grandma and I live here. Its nice. The pool is always clean. The folks that live next door are nice and they have a cute dog. Lots of great open space for kids to play or walk your puppers.

Co
Review №29

In the freeze emergency Roberto from maintenance was so helpful and kind. He really made a difference.

Sc
Review №30

Michelle is the best! If you ever had issues with anyone one else just ask for her

Na
Review №31

This apartment is a beautiful facility, and the staff is really helpful and friendly, especially the manager, Michelle. I was even able to use the clubhouse to get ready on the morning of my wedding. It was super spacious and beautiful.

Ev
Review №32

First off all the ladies in the office are on top of things. Great front office staff of Michelle, Lisa and Candice. The apartments are well kept and relaxing. Everything is close to home. The maintenance crews do a awesome job maintaining the grounds around the property. Service requests are done promptly

Al
Review №33

We had a hard time finding a new apartment that was in our price. Lisa was so helpful and understanding. It is a beautiful apartment complex 5 stars

Er
Review №34

We were scouting out apartments for our daughter before she comes down. These apartments are awesome, well kept grounds and a Great location! Michelle was able to answer all our questions and was very friendly.

Je
Review №35

Very nice and quiet community. The front desk was very helpful making my moving transition easy. I had to have a quick move-in and they were more than willing to accommodate!

Al
Review №36

Some of the residents, and especially cars, are loud. Volleyball courts are great. Havent been able to use the pool yet, either it is closed or there are too many kids. The staff and maintenance are amazing!

Al
Review №37

Ive been here for almost 4 years and we love it. It is close to everything. Close to I35 and 130. The staff is great. Candice has been very responsive and will help us anytime when we need it. Great community and the staff are very professional.

an
Review №38

Living at these apartments has been nothing but great. The apartments are really nice. I haven’t had any problems and if I do they are very quickly fixed. I would definitely recommend living here

Ph
Review №39

Very pleased with my experience here. Lisa made the process nice and smooth from the tour of the apartment to submitting the application. I am looking forward to becoming a new resident.

Ti
Review №40

They were very helpful. The staff worked with any issues I may have. The living area had plenty of space and had all new appliances in it. I would recommend them to anyone

Yo
Review №41

What a great place for my family AND my pets! The environment is safe, the grounds are kept clean and the staff are ALWAYS available. From enjoying a cup of coffee on my front porch early in the morning to walking my dogs in the evening. My place here is more than just an apartment. Its home.

Ke
Review №42

It’s very quiet and the residents are kind. Our office staff have been very helpful and pleasant. I would recommend this community to anyone who’s looking to find a nice place to live. Thank you.

Sh
Review №43

Ive lived at Montelena Apartments for a couple of years. I love it here!!! They have a nice playground for my daughter to play at and kids to enjoy it with. The leasing office are always happy to help you with any issues you may have. (If you ever do.)Maintenance is very friendly. One day I was walking to the dumpster with my trash and its a little bit of a walk but not that day that day one of the maintenance guys pulled up next to me in his golf cart and grabbed my trash bag and said have a wonderful Monday sir and took the trash for me. Things like that go a long way. I think Montelena is a great place to live and I would recommend it to anyone looking for a comfortable and affordable place to live.

Al
Review №44

Amazing office and maintenance staff. They are very helpful and maintenance is always attentive to their residents. The property is always properly cared for. Great people!!

Er
Review №45

Great place to live

St
Review №46

Lisa and Michelle are awesome! Theyve helped me feel confident on selecting these apartments for my new home. They were able to answer all of my questions and help me with my first solo move in!

Bl
Review №47

This is the best apartment I’ve ever had. The manager Michelle is awesome, she takes care of everything I need. If something breaks maintenance is there immediately to fix. The best kitchen ever in an apartment. Lots of counter and cabinets and a pantry.

Ta
Review №48

The staff in the leasing office is great. Theyre always helpful as well as the maintenance team. Its been a pleasure living here for the last five years.

Di
Review №49

Very nice! We plan to stay here until we buy a house. Maintenance is the best and very fast. The property is kept up very well. Friendly neighbors too.

Ry
Review №50

The approval process was seamless. The staff is amazing and neighbors friendly. It’s a well kept community with a beautiful pool and great fitness amenities. I’ve referred several friends already!

Dh
Review №51

I love it here I’ve been here for almost two years!!. Michelle And Candace are the most sweetest people I’ve meet in apt living 😁. Management really cares about the people and the property. Maintenance Is outstanding and Polite and the do there job on time and well.

Ca
Review №52

DO NOT BELIEVE THESE RECENT REVIEWS! They must be having friends or family try to cover up for the TRUE LOW REVIEWS POSTED.The management and office workers are extremely unprofessional! Ever since the new management has come in the previous years (Michelle and Candice) the quality and assurance of care and respect for the apartment’s resident have drastically decreased. When you try to address an issue with them they never seem to care or listen. There have been many times where I’ve tried to have them solve a problem such as complaints or unjust charges and all I get is attitude. The rent may be cheap, but the outdated appliances, amenities, and overall architecture is NOT worth your time or money. From personal experience, please find another apartment complex to rent from. The only good of the company was maintenance especially when they were on 24 hr call and would respond and be proactive very quickly like when the AC would go out or a leak occurred. Hate the management and hate their snobby attitude.

Jo
Review №53

Great location! Friendly and attentive office staff. Nice apartments inside and out, quiet community. Premises maintained well. Happy overall!

Al
Review №54

Love living here

Kr
Review №55

I have lived here for a couple years now and I love it. My neighbors are great. Maintenance is super fast and the office people are nice and responsive.

Ji
Review №56

Great apartments, staff is amazing especially Michelle the manager.

Ad
Review №57

So far it’s been an amazing apartment! I just moved in and the apartment was way cleaner than the past ones I’ve moved into! Everyone has been so nice and helpful!

De
Review №58

Love living here. My home is beautiful and the kitchen is amazing. Michelle the manager is very accommodating and maintenance is fast. Highly recommend.

Cr
Review №59

Definitely one of the best complexes Ive stayed at. The management and team have been beyond helpful to me when other places were not even willing to help me.They have always been responsive and attentive if i have any issues or questions.

Ca
Review №60

I really like it here, if anything needs to be done it is taken care of in a timely manner. They been making upgrades to the property and that’s awesome.

Lo
Review №61

The Montelena Team is outstanding. I love the maintenance guys and really everyone who has worked here. Ive been here for 12 years now, and counting!

An
Review №62

Overall my experience It has been very good. Its a good neighborhood with a lot of friendly people. I have met many new people that have become friends.

Ta
Review №63

Ive been here two weeks and I love it so far. Everyone is very friendly and its very cozy. I also like that stores and shopping are very close by.

Sh
Review №64

We love living here, entire staff is super nice. Was weary about the concierge service, but surprisingly love it. Thank you guys for everything you do to make this great place to live.

Ia
Review №65

Nice management !

Jo
Review №66

Nice building and a great community for those with families. Close to lots of stores and nightlife. If you are looking for reasonable rent and ease of access this is it.

Ma
Review №67

Ive been here two weeks and I love it so far. Everyone is very friendly and its very cozy. I also like that stores and shopping are very close by.

Je
Review №68

Maintenance is amazing. Roberto always take care of everything. Michelle the manager is super responsive. My neighbors are great.

Jo
Review №69

Its been great!! The staff is always helpful and communicates very well when needed. Ive been here 6 years and I still love it here. Neighbors are always friendly and its just a good place to live!!

Jo
Review №70

Quiet, Clean, and great location. Couldn’t ask for a better place to live. If you have a family and looking to move to the area, I recommend these apartments.

Mi
Review №71

Great place to live. Updated apartments with granite counters and stainless steel appliances... very nice. Service is great, office and maintenance.

Ka
Review №72

Great place

Je
Review №73

I really like living here. We have access to great schools, the onsite facilities (open green space, basketball court and playground) are always hopping with people and my neighbors are just wonderful. It is uncommon in my experience to know ones neighbors, especially in an apartment setting, but because people use the common spaces so freely, it is entirely likely that you will nod at your neighbor, have a friendly exchange and maybe even make a new friend. The staff is great, and any concerns regarding the living spaces are addressed promptly and professionally. I love calling this place my home. I love getting home at the end of the day to my little space where I feel welcome, safe and at home.

Sh
Review №74

There is a lot of open space here and Plenty of parking. It is a pet friendly And a well kept apartment complex. There staff are friendly and welcoming too!!!!

De
Review №75

Helping a friend find a new home in Round Rock. This was one of the best that I visited and a great value. Michelle is one of the best!

Cr
Review №76

Lisa is always cheerful, patient, has integrity and is very conscientious. She wants her customers happy and they always are!

Le
Review №77

My experience with the office staff here has been absolutely horrendous. They charged nearly $500 over the amount of my rent due to a “system error” and they are not trying to resolve it whatsoever! I have made numerous attempts to have this resolved and my calls and emails are being completely ignored. I just need one person to step up and do their job.

As
Review №78

Absolutely loved living here!! Best apartment complex, clean and staff is friendly. Highly recommend!

Je
Review №79

These apartments are great!!! They are clean and the complex is beautiful!!! Lisa is one of the hard working ladies in the front who will assist with your move in and everything, she is wonderful!!!! You won’t regret moving here!!!

Wh
Review №80

Love it here

Ti
Review №81

I love it here they have and awesome theater room and the clubhouse in the pool is really cool and the play scape for all the little kids🤩. And in the gym it has so much equipment and it has a TV. They are respectful to Kids and all of The residence.😍

Tr
Review №82

Highly recommend

Ev
Review №83

I enjoy staying here. everyone is nice. Great pricing and great up graded homes!

Sa
Review №84

Being a new resident to Texas from Colorado Montelena and staff are truly a blessing from God. Michelle, our landlord, has gone above and beyond for my family and I♥️ We are truly blessed with humble and respectful staff, neighbors and residents all around! Thanking God for a chance to be here..at Montelena..in Texas..

br
Review №85

I am a mobile mechanic and after speaking with the staff and the property manager I can do basic work which is surprising due to the fact that most complexes do not allow that in parking lots every time I have been there the entire property was very well maintained and the staff keeps everything professional

Ja
Review №86

Always have the best customer service experience every time I call or come in. No matter if its Michelle or Candace they are always pleasant and ready to help!!

CD
Review №87

I absolutely loved living at montelena apartments, the apartments are beautiful and spacious and were recently got beautiful upgraded counter tops and appliances, all the residents are very nice, friendly and welcoming and the staff is absolutely amazing and friendly and easy talk to, if you are looking for a nice quiet place to raise your kids these apartments are what you are looking for, my son misses the beautiful pool and jungle gym.

Te
Review №88

Just a guest but seems to be nice place

Os
Review №89

I been living in RR for the last 20 years in different apartments so far this is the best apartments really grateful for the service thank you keep UP please

Ro
Review №90

Office staff is super friendly and professional. The apartments are nice and spacious for the price.

El
Review №91

I recommend Lisa! She is very helpful and beyond nice!

Jo
Review №92

Nice place, easy to get in and out. Many amenities.

Jo
Review №93

Lisa has the best customer service Ive received .very helpful

Ge
Review №94

The staff is the best I love it here and the prices are just right foe me and my family.😊

Sh
Review №95

This is best place for living in round Rock, management is good and reasonable rent and apartment are good. All neighbors are friendly and comparative.

AU
Review №96

GREAT PLACE TO LIVE! AWESOME STAFF! BEAUTIFUL LANDSCAPE!

Ki
Review №97

Michelle is extremely knowledgeable, courteous and helpful! She was truly wonderful and so was the property!!

Та
Review №98

This is a beautiful place. Ample parking for residents and guests. There is a small warehouse. The territory is clean. If something is broken, the worker will come and do it. Office workers are friendly.

Ly
Review №99

Great place to live, I made a really good decision moving here!

Za
Review №100

Stopped here to get a friend there nice

Information
65 Photos
100 Comments
4.1 Rating
  • Address:2501 Louis Henna Blvd, Round Rock, TX 78664, United States
  • Site:http://montelenaroundrockapartments.com/
  • Phone:+1 833-874-6408
Categories
  • Apartment rental agency
  • Real estate rental agency
Working hours
  • Monday:9am–6pm
  • Tuesday:10am–5pm
  • Wednesday:12–5pm
  • Thursday:9am–6pm
  • Friday:9am–6pm
  • Saturday:9am–6pm
  • Sunday:9am–6pm
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