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Blue Diamond MEP Ltd.Co
18 Indian Meadows Dr STE 420, Round Rock, TX 78665, United States
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Blue Diamond MEP Ltd.Co

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Da
Review №1

Installed temp faucet for construction. They installed timely with short notice and we’re very professional.

Da
Review №2

The service repair guys that came out were very nice, they got the job done quickly, no mess left behind and even took the time to show me how dirty the system was. The dirt was so bad, I have a feeling that the other company that came out a year ago never did what was supposed to be done on the yearly maintenance. I will definitely be using Blue Diamond again for maintenance, repairs or installation for my home. They were fast, efficient, courteous and left my home clean after the maintenance they did on the air ducts and AC units. Thank you!

CH
Review №3

As a General Contractor, I work with a lot of MEPs, but these guys are by far the best. I started working with them regularly in December 2020, and have never been more satisfied with a subcontractor. If you have any of your mechanical, electrical, or plumbing needs, these are definitely the guys to get you taken care of.

BJ
Review №4

Justin came sooner than expected and was very knowledgeable and professional. Had us cooling off in no time! Awesome service!

An
Review №5

Our AC system is very old - Blue Diamond came out a few times to diagnose the problem and we found a solution that worked for us. They were on time and very professional, but also incredibly friendly. My partner and I spent some time while they serviced our system so they talked us through everything they were doing. I loved the information.

Pa
Review №6

Had an odd problem with a doorbell chime after a rainstorm. It was one of those things that made the electrician think and rule out possibilities, but in the end he found the short. Simple fix but it was the detective work I needed. Prompt, straightforward, reasonable.

Ch
Review №7

Super fast response time, great work and went the extra mile. The only ones I will use fir plumbing and electrical moving forward!!

Ph
Review №8

Blue Diamond solves problems and comes up with cost effective solutions to all my electrical needs. Their employees are personable and professional. Because of this, they are my first choice for electrians.

Mi
Review №9

Blue Diamond came out and were very thorough on their repair. I asked for them to replace my hose bibbs with Prier Hose Bibbs and did a very good job. But buyer beware, I was quoted one price when the tech came out to do the work, then billed the next day. My actual bill was about $80 more than quoted when the tech arrived.

Ro
Review №10

My experience with Blue Diamond MEP Ltd. Co was good. The technician, Justin, was very knowledgable and explanatory about our air conditioner situation. He did everything in his power to help get us comfortable on a hot Texas day.

Ha
Review №11

Blue Diamond MEP is now our go-to plumber. They showed up on time, were kind, completed great quality work, and even did their best to locate a specialty part for our irrigation water pump after the appointment. They go above and beyond. Will hire again!

Je
Review №12

I always keep a honey-do list of random things I need done (for electrician, plumber, HVAC, etc.) and when something urgent comes up I have it ready (and anything I need to order for it, because sometimes parts can take a while to get). They have saved us money several times. Once before we knew about Blue Diamond we had a plumber that was going to take apart our tub to do some work, luckily we got a second opinion (and have only hired them since), when they came to give a bid (because it was extremely high), they said why do all that when you can just reorder a part for your existing hardware and it’s only $75, plus the wait. Saved us a ton, plus the new stuff wouldn’t have matched with our existing Kohler hardware, since it was in our master. Today they came and tightened a toilet, replaced a faucet in our outside pool bathroom, and some discolored drains. Fast! All done in an hour! Excellent and will hire again!

Ma
Review №13

Fantastic service and quality. I feel Blue Diamond MEP provides the highest quality for the best price, bar none

Ro
Review №14

Marc and Blue Diamond MEP are absolutely outstanding! By far the BEST communication Ive ever received from anyone in the trades industry. Marc is my go-to call for any and all electrical needs for myself, friends and family, and as a Realtor I confidently refer him to all my clients. Look no further, CALL BLUE DIAMOND M.E.P!

Kr
Review №15

A call to Blue Diamond MEP saved me a costly repair. I called them to get a bid over the phone for a sewer line spot repair. Not only was their bid 50% less than the other company, they advised me to first call City of Austin before getting anyone to come out to do the repairs. It turns out that the location of the sewer pipe that needed repair belonged to the City. City of Austin came out and took care of the problem same day. Will definitely be calling them for future plumbing needs.

Ru
Review №16

These guys are awesome, had a breaker bust for my AC on Friday at 3pm, they had it fixed at 7pm same day. They will be my electricians from now on!

Ja
Review №17

Tech very professional and explained in detail before work started. Fast and friendly.

Ma
Review №18

Marc and Ray were really good at communication and laying out the quote. They installed new recessed lights and garage lights for my new home. I’m thoroughly happy with the customer service. Would be using them again the future for sure.

Tr
Review №19

Hayk was very pleasant and professional. I greatly appreciate his expertise!

To
Review №20

We hired Blue Diamond MEP to move some outlets along with running some new power from the panel during a remodel.They were quick to respond, came to the job site, and gave us a quote all that same day. They always showed up on time and could not have been more respectful to the homeowners. I trusted to leave them alone there and return knowing that everything had run smoothly.There were multiple times when the homeowner changed the plans and Blue Diamond MEP always handled the alterations with no problem or complaints. Carlos especially had the attitude you want from your subcontractors!Will use again.

Mi
Review №21

Blue Diamond was quick on the spot when our AC system went out! We knew we wanted to replace it rather than fix it this time, since the old unit was 27 years old. Max and Marc narrowed down the best replacement system for our home and our needs. The AC was out and they were there the very next day putting in the new one. The employees were courteous and professional, and the process was very transparent from the start. They even accommodated a couple small requests along the way. I’ll make sure to recommend Blue Diamond to anyone that I know that may need their services. Great job!

Cr
Review №22

Our AC went out on a Saturday. 100+ degrees. BD had someone at our house Sunday morning, first thing.Tech was knowledgeable and professional. Provided a couple of solutions. System was 22years old so we decided to replace.New system was in by Wednesday eve. Fair price, the crew was efficient, polite and cleaned up after themselves.I am extremely pleased with the service and the work. Highly recommended Blue Diamond for this type of work.

Kh
Review №23

I had a wonderful experience with Marc and the team from Blue Diamond. They ran an electric line from our house panel to a newly constructed detached office and installed outlets, recessed lighting and a ceiling fan with switches. They were professional and provided a great value for the quality work delivered. Marc was awesome to work with and did a wonderful job communicating with us throughout the project.

mi
Review №24

Our water heater had stooped working in the morning, and after calling 3 diffrent companies marc was able to get us in with their emergency technician and help get our problem resolved the same day. I highly recommend this company. Excellent customer service!!

Fu
Review №25

From Rachel, at the office informing me of updates, techs arrival and warranty info, to Raul and Eric being courteous, knowledgeable, effective, & overall awesome professionals, to Zack the owner calling with follow ups, I was very impressed with the integrity and quality of their service.I will be recommending them to friends around Austin, because that is the community way. We all want to trust and feel confident when spending money and having people working in our homes. They fit the Austin “Keep it local” model.Thanks again Blue Diamond

Ky
Review №26

In the process of helping sell my dads house and of course there is going to be something that needs fixing. Blues diamond has been out twice both times we had the pleasure of working with Josue one of the electricians; great work, polite and Always try to go the next step to make sure the house I up to code. Will definitely call them for more projects.

Pe
Review №27

My home warranty company contacted Blue Diamond MEP because my water heater stopped working. The customer service was outstanding from the team who came out within 24 hours to assess, through the installation of the new water heater within 2 days! Every employee followed all the safety protocols by wearing a mask, and maintaining social distancing. Many thanks!

Ti
Review №28

During the worst cold weather in Texas history and with most of Austin without power for over 72 hours these guys were a lifesaver! I had 2 broken pipes due to freezing and they we responsive and kept me informed. Im sure they have hundreds of calls but they made sure the problem was fixed.

Je
Review №29

Blue Diamond provided very prompt service on a weekend. They came out within an hour to fix a main sewer block. The work was finished quickly. I am very satisfied and plan to call them again.

Mi
Review №30

Did a great job on all service calls.

Sa
Review №31

The service was great! I must say it was very refreshing to find an honest contractor. We had 2 other company’s out and 1 company was charging over 10k to do the job and the 2nd one was charging $6600. Mr Hayek came out, did some testing and guess what?? There was it nothing wrong with the electric panel. Just imagine, we were almost out anywhere from $6600 to $10k and nothing was wrong!!! The power box had tripped only. Thank you Marc and your technician Mr Hayek for being so knowledgeable and honest. Thank you, SRenfro

Vi
Review №32

I called Blue Diamond on a weekend for an urgent issue with a very clogged toilet. Marc was quick to respond and sent Justin out- who did a thorough investigation and then a great job of solving the issue. 1.5 hours later we had everything wrapped up. Great communication, great work ethic, very professional and a overall couldn’t ask for a better experience. I will be calling Blue Diamond back for any future plumbing and electricity needs. Thank you!

Ry
Review №33

I had an amazing experiences using Blue Diamond! The plumbers showed up on time and had the issue fixed within 15 to 20 minutes. The plumbers cleaned underneath the sink and replaced everything without any stress. Their service was super easy to schedule and I was reminded of the appointment promptly.

Jo
Review №34

Art was great and very knowledgeable on what he does. He was calm, and made my wife, and I feel comfortable. Blue Diamonds communication towards me was quick and helpful. The service fee is quite expensive, but I would still hire them to fix my a/c if it ever went out again. I trust this company due to my experience with Art.

Ry
Review №35

Couldn’t be happier with Blue Diamond. They moved an outlet to the patio for me and did it in an efficient and professional manner. They responded to my online request within 12 hours, they were out here moving the outlet within 48 hours. Josue was very attentive and I’m very happy with all the work performed. This is a real MEP and an actual business, not a fly-by-night screwball. I will certainly be calling them again for any plumbing or electrical work.

Am
Review №36

The technician (Justin) was professional and went above and beyond to find and clear the plug in out AC outflow.

HM
Review №37

Carlos and his helper were at my house within the time frame they said. They answered all my questions. My home warranty approved the replacement of the fan and they let me select one I liked in the budget they gave me.The reason I gave it a 4 is because they did not wear gloves at all, and they gave me their cell to talk to Maxwell a couple of times. They DID wear masks the whole time working. We had to wait about 30 min for the approval from my warranty company before they could start replacing the fan. Friendly team.

Jo
Review №38

I had a really nice and easy experience. The plumbers were in and out in 20 to 25 minutes. They helped explain the issue and what they did to fix it. They cleaned underneath the sink and even threw away our trash!

Hu
Review №39

Excellent service in repairing a toilet.

Ka
Review №40

Amazing customer service! Very professional and dependable. I will definitely use them again on my next project. Thank you for your quick response!

Ak
Review №41

I was very impressed with the customer service and professionalism of Blue Diamond. They provided proactive updates on the status and timelines. Mark was incredible in his communication and the work was done with high quality. I highly recommend Blue Diamond!

W
Review №42

Blue Diamond was suppose to be at my house between 11-3 p.m. today. They were a no show. The appointment was made last week. I have not had hot water for 5 days. I called at 3:30 p.m. and talked with the receptionist. She said a plumber would be right out. At 4:30 p.m. when no one showed up,I called again. The receptionist hung up on my. What an unprofessional company. I would never recommend them to anyone. When the plumber showed up at 4:45 p.m. he said he had just got the call to come. He was very nice. He was the only good thing about the service.

Br
Review №43

Josue at Blue Diamond did an excellent job fixing our electrical issue. The company was very responsive to our request and Josue was very knowledgeable and efficient.

Je
Review №44

Showed up on time (Monday morning at 9am) after contacting on a Sunday evening! Added additional work when they showed up and they gave a quick price and did it all. I am in the Construction industry (but for commercial).

Jo
Review №45

As a GC, my service pros for all MEP.

Me
Review №46

Great work, and a very responsive and professional team. Thank you!

Ch
Review №47

Blue Diamond did two jobs for me recently - installing an outdoor plug and installing a new light fixture in my kitchen. Both experiences were positive and I’d recommend them to my friends.

Er
Review №48

Justin was great! Very polite and knowledgeable. Highly recommend this business.

Am
Review №49

Blue Diamond swooped in a time of crisis for our AC unit. Very professional, affordable and clear at communicating. Would highly recommend.

Yi
Review №50

I have used blue diamond for a repair twice on my rental properties, fast and reasonable price, the best kind!

Ja
Review №51

Miguel at Blue Diamond did a great job installing my A/C system. He was responsive, professional, and made sure everything was in good condition.

Sh
Review №52

They were very prompt, clear and helpful. If this fix works, I’ll be very pleased.

Ra
Review №53

They did their job efficiently and well and made sure to clean up after themselves. I would use them for future plumbing work I might have.

Ha
Review №54

Thanks for coming out on a Sunday to get the pipes fixed and water back on for our family. We really appreciate it!

Su
Review №55

I had an HVAC tech review my system before the winter heat. He found unnecessary filters throughout my house. He also poured Clorox(TM) into my system. The price was right. Ill be calling MEP again!

Ji
Review №56

Great experience! Prompt. Friendly! Respectful!

Ra
Review №57

I had a minor part break in my faucet, and reached out the manufacturer to receive the parts and attempted the install myself.Mind you, this was a Saturday afternoon and off course I got stuck. I reached out to Blue Diamond, and they walked me through the minor mistake I was making which enabled me to finish repairing the faucet.Ill be using them for any future Plumbing & Electrical work.

Na
Review №58

Helped me replace some light switches. All went well!

Da
Review №59

Good price, good work, good people.

Ch
Review №60

Works with customer to explore most cost efficient solution to the problem.

Ca
Review №61

Great service !!! Highly recommend them!!

Ca
Review №62

Very good

Information
6 Photos
62 Comments
4.9 Rating
  • Address:18 Indian Meadows Dr STE 420, Round Rock, TX 78665, United States
  • Site:http://bluediamondmep.com/
  • Phone:+1 512-767-5438
Categories
  • Air conditioning repair service
  • Air conditioning contractor
  • Electrician
  • Air conditioning system supplier
  • Electrical engineer
  • Electrical installation service
  • Plumber
  • Pumping equipment and service
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Health and safety
  • Appointment required:Yes
  • Mask required:Yes
  • Temperature check required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Staff required to disinfect surfaces between visits:Yes
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