Previously named LA Fitness. Member since 1983.Not a lot has changed, Many cars in the lot. Unfortunately I cant workout because of the virus, but I keep my membership active since it is under $100 per year.
I have been a member for 5 years and I love it! I am challenged. I am encouraged. And I am supported by both the coaches and the wonderful community.
There is always equipment in need of repairs and it takes months to get repairs done. Parts for some equipment is missing never replaced. You would have to go to another gym to get a full workout. I noticed many times the plates are used and never replaced on the racks, others than that its a nice place if you can get passed that.
I love it. Been there for 10 years. Always clean! I just go to the Pool. Sauna and lockers. I like the fact that you can go to de closest facility at you convenience .
As I have recently joined the gym, my experience with the staff has been very positive, from signing up with Lexx, talking about working with a trainer with Jonathan, to signing up to work with a trainer with Tony who was anything but pushy, he is knowledgeable and after discussing the different training options available genuinely seemed to want to work within my budget. Yesterday I had my first session with trainer Jennifer F. and she is the consummate professional. She listens, and observes what you are able to do, I already have exercises to do, and she explains the muscles the exercises are targeting as she goes. I already know I will be in good hands with her guidance. Joining has been a great decision!
This placed used to be a good gym to come to, however for the past few months there have been several machines that have been out of order. It seems like something goes out of order everyday and nothing is done to resolve the issue. I understand things break, but Ive been to several other gyms where this is resolved in a few days not months.
Clean with every activity and amenity you could possibly ask for. Yes some places are cheaper but definitely not worth it. You wont find a better place. Take a tour and see for yourself. Also, always clean.
I will be cancelling my membership. Stay away from this gym. Many people had their lockers broken into and money stolen. Management hasn’t done anything.
Lots of machines to choose from. The pool Nd facilities are very clean. Nice and helpful staff.
This gym is amazing. Great staff, great equipment. It has absolutely everything you need. I love that you’re greeted every time you walk in the door and when you leave
I love it there almost everything works if it isnt broken. But other then that theres a few people that are there for the wrong reasons but if you focus on your work outs youll enjoy it.
NO MASKS. Quite a few people DO NOT WEAR MASKS. The staff does nothing about it! The facility is nice. There are a few downside to this gym. First it does not open till 8AM. Seriously? 95% Of the people working out spending way too much time texting a between their sets meaning you have to wait so long to use a machine because these people text more than workout. The other issues are most of the guys there do not take their weights off the machines when they are done. So for the female members this means you will be spending a lot of time removing 45 Lb plates off the machines before using. The other is you get these tools that take up 3 or 4 machines at a time and when you attempt to use one of them because the guy is all the way on the 1st of the 4 and it will be 15 minutes before gets to it you get slack from them saying that theyre using the machine or when theyre not really using the machine and then they go back to texting in between sets. Management or the inside sales person that got you to commit to purchase a membership doesnt do anything about this. So think twice joining here.
Carpet in a health club is not good. And in locker rooms, doubly not good
The workouts are intense, the people are awesome, and the atmosphere is upbeat and just what I need to stay motivated! Im stronger, faster, and overall more fit than Ive been doing any other workout
I have been a member at La Fitness in the past and I decided to return in November of 2020. I have never been more embarrassed to be part of a gym. They have equipment down for repair on a weekly basis and it takes months and months of time to get these fixed. Their water filter is showing the red color and refuse to change it. By far the worst managed gym I have ever been to. No one reracks their weights and leave dumbbells all over the place.
Equipment rarely updated. Facilities could be cleaner. Young staff with poor communication skills use gang intimidation tactics because they do not know how to communicate with you directly and honestly. Trainers/acting managers use aggressive salesman tactics to force you into trying training sessions even if you politely decline. The same guy also had me fill out a long questionnaire, then blew me off on the appointment even though he asked for multiple confirmations. It’s just not worth it to risk Covid-19 to join this gym. I am a former LA Fitness member for more than 5 years.
Gyms ok, kinda expensive, they try to get you with the deals that look like they save you money but it doesnt. 1/3rd of the Equipment is either broken or doesnt work, gets pretty packed. Got a year subscription, definitely will not renew. Ill go to another gym.
The atmosphere is wonderful, you dont have to wait long for equipment, and their employees staff is fantastic.
Place is really clean and staff knows what they’re doing
Trainers sit around at their desks playing games. Dont interact with members If just to say hi. Some broken equipment, area around weights in the back equipment could use a good vacuum.
The equipment needs a lot of updating and fixing. More then half the cardio machines are broken. I guess for 9.99 a month I shouldnt expect much. Hopefully with it being taken over by a new company they will start making repairs.
Its ok when its not too crowdedMachines and ellipticals upstairs are old and some in very bad shape
Been a member here for quite some time and this gym is simply disappointing. People do whatever they please- take barbells/cable accessories and move them throughout the gym without putting them back, do not re-rack weights nor do the staff. Machines are quite often out of service and simply out dated. the gym and equipment is just filthy and you can tell it goes days without being cleaned. Gym staff do not enforce social distance or seemingly clean equipment- very sad considering the pandemic right now.
My locker was robbed- lock was cut and my stuff stolen. While I was talking to the front desk, another person came with concern that his lock disappeared. Also, third person notified that his jacket was stolen.Club needs to address security and safety issues and take these incidents seriously.
Signed up for a membership 2 weeks ago while dealing with a severe sinus infection with the intention of using the facility one that cleared up. Was told I would be contacted about how to access the gym (apparently its through an app on your phone now)... Never received the instructions. I was however contacted in several different ways about signing up for personal training.. to which I responded that I wasnt interested, but I am still waiting for info on accessing the gym so when I recover I can start using it... no one wants to answer that question or even give a response for that matter... being super annoyed I decided to cancel and start searching for a different gym. The corporate guy was kind enough to waive the cancellation fee (hence the 2 star).. yet said nothing can be done about the money I already paid (first and last months dues)... EVEN THOUGH I NEVER SET FOOT IN THE BUILDING.I understand its a contract, but if my customers never use my service. I dont charge them. The whole thing left a bad taste in my mouth, and Im sure my business wont be missed by the big chain, but hopefully this review enlightens future members as to the we just want your money vibe and poor customer service LA fitness is about.
Nice place, very clean
LA has no consideration for anything but money. COVID cleaning, non-existent, no racquetball even though the state has opened up. No answers on why, oh COVID is the reason, even though there are groups of members grouped without masks, none of them cleaning equipment, no LA employees breaking them up, or even watching. Countless complaints of corporate neglect, high costs for zero amenities. JOIN AT YOUR OWN RISK!
Love it, thanks for letting me be me (likes to dance). Alex is an amazing manager, kindhearted and energetic. I am a little sketched to come back post-Covid, they let me take a 3 month vacay, hopefully will be back soon, not sure though all things considered. I like this gym.
LA Fitness in Round Lake Beach IL is dishonest in their membership billing. Because they make if hard to cancel your membership (I tried once before but ran out of time and forgot to get back to it) when my credit card that they had on file expired on 6/19 I did not update my card info. I thought this would stop my membership like it did at 4 or 5 other places I chose not to update the card info at. Somehow on their own they got my updated card information and continued charging my account and never sent a notice either via email or snail mail. I went there today to cancel and I have two options 1. Snail mail a form to their corporate office which will take 3 or 4 days plus their processing time or 2. Come in M-F between 8-4 and speak to the sales mgr. HOw much do you want to bet when I go in on Monday I will have more hoops to jump through. Almost all the bad reviews I see here and on FaceBook are due to issues people have trying to cancel memberships.
This gym has a very nice layout. Plenty of a variety of equipment to work different muscle groups. And Alex the club manager goes above and beyond in regards to service.
After many years using LAF and Bally TF before that, I must admit, this place is one of the better one on my list, although sometimes is pretty crowded here, usually on work days between 4.30pm and 7.00pm. Place is usually clean and well sanitized. Personal here is mostly nice and knowledgeable, plenty of machines and weights are available and pool is well maintained. Sauna is also in place, but is now closed due Covid situation. Overall very nice gym in still reasonable price range.
They have all new treadmills and maintain equipment well. It makes all the difference in isolating muscles to have good and not worn out equipment. Also the staff is always open to finding the best deal or arrangement to save you money.
Club needs stimulus check, and a staff shake up,equipment needs repairs,great club but needs some attention.New attitudes new ideas new direction .
This gym has multiple workouts with a swimming pool and a kids club. The only thing that isnt open yet are the hot tub and the sauna
I wish the gym was more clean but its better than zip.
Love this gym. Honestly the best place to work out in the area for general weightlifting. Its nice and close and I feel like getting my workout done is easily accomplished without complication.
It was very good.
Equipment is old and poorly maintained. Management is rude, unprofessional, and interrupts your workouts to publicly reprimand you for breaking rules that they make on the spot. When you ask about the rules that aren’t written anywhere, you are met with rudeness and sarcasm. Avoid this location.
Love the gym and always get the best customer service from the young lady in the front desk Ana!
Nice & friendly
Me and my husband have been coming here for over a year now and our experience here has been amazing.It has all new treadmills and has a variety of machines to work each muscle group. And after a work out its always nice to sit in the hot tub/sauna. They also have an awesome racquet ball court! The staff is friendly and the Kids Klub is awesome for the children! And the price is definitely worth it cause most gyms just have treadmills and a couple machines. This place has it all.. and more! I hope to continue my membership here as long as Im alive. I recommend this gym to anyone who is looking to maintain a healthy lifestyle😁
LA Fitness in Round Lake Beach is an exceptional gym. All the sales staff that work here are here to provide anyone with help that they may need and best deals. The personal trainers that are here are phenomenal with being highly educated in what they are doing. Randy - the master trainer who is very dedicated in helping anyone with having a very high knowledge in his field. Josh - the master trainer who is also there to help you and support you in the best possible way. This gym is exceptional and it has all the equipment that anyone needs. I strongly and sincerely suggest to try this gym out. You will not be dissapointed!
I just want to use my guest pass without feeling pressured on talking to some sales rep. Not everybody can be there @8am and front desk girl didn’t even invite me in just sent me home without working out smh. Twice already..
I love the facility, friendly staff, plenty of machines. When I go I don’t have to wait in line for a machine. I love a place where I can go and get a great workout in without feeling judged or watched! This is the only place I’ve felt that!
The place is clean and everyone is friendly. Highly recommend! The trainers are friendly and supportive.
Got a day pass to this gym during my visit to the area. Great facilities with a ton of machines, free weights, and a large area dedicated to cardio. Staff was friendly and helpful, and they appear to offer a wide variety of classes, though none were on during my visit, so I used the space for my own Pilates workout and it was great. Would definitely consider joining if I lived nearby.
Ana is an amazing front desk gal always smiling and so helpful
I love this gym! The staff is so friendly and very accommodating. Theres plenty of machines that are well taken care of as well as a wide variety of classes to attend. My five-year-old loves the childcare and gets excited about coming to the gym with me! I definitely would recommend this gym to a friend! 👍👍👍
Visiting in town for the holidays and needed a place to workout. Stumbled upon this facility and upon arrival, I was promptly assisted in obtaining a guest pass for the week. The floor is clean and they have all the equipment I needed! Highly recommend anyone looking to kick start their workout plan by coming and signing up for membership with Mark!
Alex GM was so helpful in accommodating me as I am only in town for a few weeks and needed a place to workout. He was quick in finding a solution for me and the whole process only took 7 minutes!
I would recommend joining this gym but would consider checking other locations first.Pros:Good trainers, consistent service, sales reps flexible on prices, friendly staff, cold water fountains :), early and late hours, good for experienced and beginner gym people, hot showers, typically not super crowded.Cons:limited equipment, cramped free weight section, limited Cardio machines, smallest among other locations, older equipment, seriously frequent treadmill breakdowns, inside of lockers not routinely cleaned.
I Love the gym, its nice, cozy clean, super friendly staff and pretty modern. Highly recommend the place.
Josh D. is an amazing trainer! Every time you step into the gym with him he gets you started with a good laugh and you also get excited to work out. Not only is Josh great, but the club is fantastic. They are clean and always do their best to have their equipment in top shape. You definitely get your moneys worth!
Came in with a guest pass. Alex only cares about you getting the membership. He stated he only gives guest passes to those who are definitely getting a membership which is stated no where online. He called me three times in one day and was very persistent in me coming in. The gym isn’t as quality as I thought it would be for it being LA FITNESS. Definitely can find better equipment at other locations.
We always got the same problem in the morning, no paper towels or toilet paper, for $30 we pay monthly we dont deserve this service. Ladies in front desk always with bad mood. They dont even smile and say good morning. I mean they making money.
I recent met with Alex at this club and he was amazing. I spoke to him on the phone and he answered all of my questions and gave me multiple membership options. When we met with him he answered all of our questions, provide us with a tour of the facilities, and scheduled us to meet with a personal trainer. Alexs follow up and ability to build connections with people is wonderful. He wasnt pushy but very helpful.
Awesome place to work out. Very welcoming friendly staff and members. Great warm up
I have been going to this gym for 5 years and my experience has always been great. The new management is even better and they go out of their way to help you have a great experience. The equipment works as it should and I love their spinning class! My kids have fun in the kids club!! Highly recommend!!
I became a member in August of 2016 after I left Snap fitness. I signed up for personal training twice a week with Randi and put on a total of 45 pounds of muscle mass within 6 months. The sauna and spa are a nice added bonus that not many clubs have. Huge variety of equipment to make sure you can hit your muscle at every angle. Staff is always saying hi to everyone, great positive environment
They have completely given up on maintaining their equipment. I spend more time trying to find a working machine than I do working out. It feels like they plan on closing shop and are just milking what they have until everyone cancels their membership.
Love the people, the staff, the commitment of everyone there is great! They are willing to help you learn and grow as an athlete.
Visiting in town for the holidays and needed a place to workout. Stumbled upon this facility and upon arrival, I was promptly assisted in obtaining a guest pass for the week. The floor is clean and they have all the equipment I needed! Highly recommend anyone looking to kick start their workout plan by coming and signing up for membership with Mark!
I enjoy going to this facility. The folks are nice, and for the most part, the facility is clean (the members could do a better job picking up after themselves, but thats not the staffs fault). I do think the treadmills could use a belt tensioning here and there. But otherwise, I really like it here. My daughter was in on spring break, and Alex offered us a week pass, no strings attached. I appreciate that, and I know it left a good impression on my daughter who may choose to sign up for a membership for herself, back in Cincinnati.
Highly rate this club if you are in the area! This gym has a very nice layout. Plenty of a variety of equipment to work different muscle groups. And Alex the club manager goes above and beyond in regards to service.
The number of machines and amenities can attract the casual customer looking to squander extra money on an overpriced membership. However, the premium paid to work out at LA Fitness facilities wouldn’t constitute a 1-Star rating on its own. The pushy salesman continue to suppress the customer experience. While utilizing my 14-day guest pass, included in the VIP membership, the salesman told me the guests would be charged, unless they agreed to give LA Fitness a 5-Star review on google. The blackmailing employees helped me understand how LA Fitness manages to obtain such favorable ratings.
Love the staff and the members! Its a great environment and friendly. Although sometimes it may be busy and I enjoy having the alternative to join a class or take a lap in the swimming pool. The club maintenance is well done by the stuff! Enjoy coming here very much when I have the opportunity!
60% of the equipment is either broken or out of service.
Very well kept gym, used it for a day pass while visiting my brother. loved it here!
Nice gym but they can stand to update some equipment and fix broken machines faster...an assisted squat machine would be great...a lot of people would like that
Reaching my body wieght goals have never been so much fun! Great staff at round lake LA! So helpful whenever I need it and very friendly. Wouldnt workout anywhere else!Alex and his team are very motivating and pt is helpful
Wanted to try out their personal training. As I am a personal trainer myself, I wanted to see if I could learn or better my own skills/knowledge from some of the higher tier clubs. Everything they told me was stuff I had already known, as well as having lack of the detailed knowledge and explanations as to why certain exercises work for certain muscle groups. Along with overall techniques, rotation recommendations and lack of background in nutritional guidelines for maximum results pertaining to my specific goals. Upon trying to cancel, I was not only NOT going to get a refund of my original $280ish (even pro-rated would have sufficed), but I was also required to pay a 500$ termination charge. To any sane individual, this is clearly a ridiculous amount of money to pay to cancel. I was essentially told there was nothing to be done and given a phone number to call. What kind of customer service is that for a club that charges an arm and a leg for anything and everything? Im out over $780 for basically nothing. Better believe Im going to tell my clients as well as people they know to tell others not even think about wasting their time at this place. I couldnt imagine treating my clients like that.
Equipment has out of order signs for sometimes weeks.... poor cleaning skills, reloading paper towels etc this location needs attention and better management
It stinks! I have never been to a gym were the locker room smells that bad, always! Its a decent gym but do something about the smell. There are things that you can do.
Love the people, the staff, the commitment of everyone there is great! They are willing to help you learn and grow as an athlete.
The best gym Ive been to by far. The gym is clean the locker rooms are clean. All the staff are nice and helpful. Any time I need a suggestion for a work out I get help rite away.If you are looking for a good gym with a friendly clean crowd. This is the place for you.
Too humid and no air circulation. At-bat rowing is dangerous as it doesnt have any count weight at the hinge so if you add more than 90 lbs at the front,the bar will at the back end comes off the hinge
Terrible. I went in Round Lake facility two weeks ago to cancel my membership and was told it was cancelled. The young man said it was done. I asked for confirmation via email (because they had my old email) and he said he changed it and email would come very soon. When I didnt get it with a week, I called and a gal looked up my account and said my membership was never cancelled, nor was my new email in computer. She said she would take care of it. The guy that took care of me didnt seem very interested in helping me. I am glad I am out of there...and they better have not charged me for another month.
Stay in form
Clean facilities, great staff and a judgement free atmosphere. Highly recommend.
Been a member for 5 years, I give it 5 stars, staff is always friendly! Equipment is clean & well maintained. Love the environment! Been a member of high end health clubs & LA Fitness is just as good & much better price!!!
Great facility with a very understanding and accommodating staff. Alex really helped with finding a plan best fit for my needs. Highly recommend the Round Lake beach location.
Pull cables for machine missing. need to maintain the equipment better especially for how many people use it .
Fairly large facility. Theres room for improvement in keeping locker rooms clean. Today the trash was overflowing the garbage can and flowing across the floor.
I have been a member over month now and definitely see what people are complaining about. The machines are constantly broken and repairs take over a week. The showers and bathroom are in need of a serious clean. The staff does do wipe downs but that doesnt remove mold or algae.The atmosphere seemed friendlier when the manager was on leave. Most of the other staff are awesome and greet you at the door. They even walk around and check on you, just watch out for the run trying to sell something. The personal trainers Ive dealt with have been excellent and the rates I pay are competitive.Most people dont realize that such a large facility takes a lot of money to run so of course things are going to suffer when the surrounding area takes a hit.AND NOW THEY CHARGED ME EVEN THOUGH MY ACCOUNT SHOULD BE CLOSED.
This is a great place to come and work out whenever I want. Theyve got a great facility with a pool, hot tub, basketball, and pretty much anything else youd want from a gym. This is definitely the best gym Ive been to, 5/5!
See Alex at L.A Fitness in Round Lake. Great guy!! Not pushy, didnt try and sell me anything I did not want. His help was greatly appreciated. I strongly recommend!!
I go there because is really close to my house! And zip fitness doesn’t have much equipment! But the gym is smelly, usually really hot (when gyms suppose to be cool) and they take forever to fix a machine!Too bad is the only gym close by! And too bad they could have it in better shape but they don’t!
Ive been coming here the past 3 years and love the gym. Equipment always very clean and staff incredibly friendly. Mark was very helpful with setting up a guest pass for me and family visiting from out of town!
Pretty cool place very open. Went there with a friend to work out with a trainer. Randy was awesome. Very encouraging and humorous. Would definitely go back and ask for him as a trainer.
I was out of town and Mark helped me out. Great guy and a great place! Definitely stop in and check it out. Helpful staff, clean and updated equipment. Safe and friendly workout environment.
Been coming here for a Long time overall great gym Staff equipment amenities are all great
Too many machines have broken heart rate monitors. Very annoyed to get a elliptical and start but it never give heart rate
These place is disgusting, most of the equipment is broken. Locker room area stays dirty, and if you wanna catch something, pool an whirl pool perfect for you. WARNING PLACE IS UNSANITARY.
Terrible gym (Weight section at least). Walk in, front desk working is sitting on his phone till I got his attention. Packed at noon on a Monday. All the benches are torn up. Wipes for equipment empty. Workers just working out while its busy. No one would re racks weights or have any care about people around them.Came here while in town. They made me pay $15 for a 1 day pass which I was dumb to pay.Never had to pay for a gym at all. I have been to a few gyms, and never seen a gym this terrible. I dont write reviews but this was ridiculous. How do they have business?
I wish I could give 10 stars to the instructors! We love Jennys body works class, Allisons bootcamp, Dennis cycling, ALL the instructors are wonderful and make you feel like you are part of a family :)On the other hand, as far as the gym, it definetly needs some upgrades. Showers are outdated, not particularly clean, workout equipment is old and often out of service for repairs. The pool is mainly clean, although I have found items around the pool sitting there over a week, and it seemed nobody had cleaned the floors around the pool the entire time.They guys at the front desk are always welcoming and greet you with a smile.I would give the gym a lower rating for the equipment, cleanliness, and bathrooms, but because of the quality of classes and instructors they offer, I believe they deserve 5 stars. 😁⭐
Why is this sign at the door when nobody is enforcing it?
Some new Equipment great staff I enjoy the place immensely.
I used to have a membership at Zip, right down the street but once a friend got me into LA Fitness I was literally astounded. I havent gone back to Zip in almost a year (partially because Ive been away for my internship and school) and I was charmed by Mark to keep coming back. They have various machines, such a clean facility and Im still shook. Thanks for helping me on my fitness journey!