If youre looking around for a computer repair shop, stop looking. Youve found the best one. Technicians know what theyre doing, Customer service is truly excellent. I had a fantastic experience when my computers graphics card needed to be replaced. They were so courteous, helpful, and knowledgeable. Technician named Jeffrey helped me and he was wonderful.
I walked into Gtex Computers having no idea what to expect, but was pleasantly surprised at the great service. The techs are friendly and knowledgeable. They kept in good communication with me throughout the time it took for complete my repair. I love the easy-to-use Team Viewer support that they offer to follow up on small issues that arise. The repair to my laptop was quick, affordable, and thorough. I will definitely use Gtex again.
Offered me a solution for much lower the cost elsewhere and also informed me quickly when the part arrived and when my computer was done-- even got a 90 day warranty. Such great customer service! Because of my work schedule, they even offered to stay after hours in order for me to pick up my laptop. They know what theyre doing. Highly recommend.
Great service. Had a problem re-installing Windows so took it to Gtex. They got it fixed in a couple of hours and installed latest version of Windows. All at a very reasonable price.Would definitely use these guys again.
We have used Gtex Computers at our office multiple times, the latest time being today. They are incredibly competent, friendly and fair. After multiple service calls by them at our office -- usually to handle complex issues such as networked computer and printer problems -- we have always felt that they treated us more than fairly, and always charged a fair price. On top of that, they have always responded quickly, and have even helped us out in the evening hours when we had an emergency.I have also taken my home computer to Gtex Computers to resolve virus and software issues, and the service was fast, friendly and highly competent. They kept me aware at all times of the status of the repair, and the price was fair.These folks are great, and I trust them implicitly!
They have great customer service & great overall service. Their staff is very knowledgeable and educated on what they are doing. They are also very cost-effective. They explained to me what the issue was and then when they had a feeling that what they originally told me was not correct they did more research on it themselves and then they came back to me and gave me an explanation of what was going on and why it was happening and then they also explained to me how they were going to fix it, it was a very good thorough explanation of not only the issue but on the solution as well. They have a 90 day warranty, in that 90 day period if your computer has the same issue you can go back to them and they will fix it again at no cost. I am very pleased and happy with my experience with them. Im also very excited that I got my Lenovo laptop back and it works as it should! Thank you Gtex!!!!
Gtex is the most awesome computer store I have ever seen. I have used several over the years and they have performed miracles with some of the products I have taken them. I would recommend them to anyone and everyone !!!!!! They keep amazing me with every problem I take them. What is really cool is that they understand my business and they strive to meet my deadlines with the utmost professionalism
All the employees were very helpful and worked hard to make sure I was satisfied with my computer. When I was having screen issues, they explained what was causing the problem and gave me a lower price to replace my (relatively expensive) screen than another shop did. It ended up that my computer had a rare problem that wasnt fixed by changing the screen, but they discounted the new repair I needed because of this, and ensured that my problem was fixed by the time I needed to go back to school in another state. It took a lot of work to fix my screen, and I feel that not many other places would have worked with me like they did. Strongly recommend this shop.
Glad we found Gtex Computers. My power supply failed in the midst of a big project. None of my normal go to suppliers could replace same day. Rads can do attitude and competent service are great. I am also pleased with recommendations he made. Found my new IT specialists!
I took my computer in last Friday, and the problem was promptly and correctly diagnosed. They quickly obtained the needed part, and my computer was ready for pick-up on Sunday by noon. The price was very reasonable, and the device is working better than ever. I would certainly recommend Gtex and would use them again.
Very hard to get in contact with, hours on door and voicemail are different and hard to get return calls. Requested a call from the owner 5 times; NEVER HAPPENED. But, on the positive side, spoke to a man named Ed that was very helpful, great customer service and accountable. Called and left 2 messages for him to call back but, DOUBT, he ever got them because I have not heard back and that was 35 days ago. I was calling to purchase 10 computers for my businesses!!!!!! Decided to go elsewhere. Once you get an accountable person they actual do good work and stand behind their product!
An amazing experience. They identified the problem, ordered the parts and fixed my DC jack expeditiously.Gtex also kept me informed every step of the way.Great customer service and knowledgeable.Thanks!
Many thanks for your prompt handling of my computer issue. You spent valuable time working on the software issue and the problem was resolved upon returning home, at no charge to me. I really appreciate your service and Ill be back with my other laptop to have you resolve operating issues. Happy to have you in the East Cobb neighborhood!
My Fiancee decided to suplex my laptop on the bed. It wouldnt turn back on. Decided to try this place out. In 48 hours I got a call saying it was fixed with just a power flush and that because it was so simple there wouldnt be a charge. Thanks Gtex for saving my marriage.
Im so grateful to Gtex Computers team, especially Jeffrey and Justiz, for fixing my computer so quickly. They were both very friendly and knowledgeable, and it was a real pleasure dealing with them. If I ever need help again, I will be back for sure!!! Thank you very much for a GREAT SERVICE!!!
Exceptional service. Gtex has not only repaired several computers for me, theyve taken the next step by suggesting useful hardware and software updates. Most recently a disc drive failed; they not only replaced the drive with a solid state drive, they were able to save every bit of my data (although it took a clever workaround).This is now the only place Ill take my computers.
Sweet lady at the front desk, immensely patient. Jeff the technician knows his stuff. Great reputation in the area for taking care of customers in-store or on-site. Dont mind if theres a wait: Being that kind of busy is a good thing to look for in a tech shop.
We have been extremely happy with Gtex Computers. The staff is professional and knowledgeable. They are prompt and helpful with all kinds of computer and software issues. I highly recommend Gtex!
GTEX has been servicing my computers for a couple of years now. They are efficient, cost-effective and help me support my business. Its like having my own IT department! I highly recommend using them for your computer needs. I also bought my phone from them and that was also a positive experience.
Fixed my computer in very timely manner with excellent communication along the way to relay every step. They were able to restore my hard drive so nothing was lost. Afterward, Mehrad sat down and gave me some great tips on how to keep problems away.Professional, courteous and overall a great experience!
Very pleasant, knowledgeable people.Did exactly what I needed to have done at a reasonable price.Their time estimate, however, was wrong.They finished a day EARLY!
I have been using GTex for home and business for years, and have been continuously satisfied by their excellent service and careful and considerate follow-up. They really understand how much my day-to-day life depends on my computer access, and go out of the way to get me back online quickly, even after-hours and on weekends. Five stars!
This place is the best. I took my laptop in thinking it was dead and they fixed it for way less than I imagined. It works great and was done quickly! Highly recommend this place!
We have used Gtex for iPad glass repair and upgrading hardware in computers with great results. I immediately took my Android Galaxy to them to fix the camera lens after stupidly trying another service place in East Cobb (who was closer distance-wise). After the other place made me order my own part and told me they had to break the phone to fix it, I went DIRECTLY back to Gtex (as I should have done in the first place) and they had it fixed and working beautifully within 45 minutes. Will ALWAYS use Gtex from now on!!!!
I have been using for a few years and was back again recently. This was also a very good experience. Clear communication and fair price. They have worked on my desk top and lap top and salvaged all my information from a crashed hard drive. I will return.
I have received excellent experiences from GTEX. I bought a lightning fast laptop from them because I felt that they were very knowledgeable and attentive to resolving my issues. My assessment was correct because they set it up exactly as I requested and they have given me excellent service as issues arose. I would definitely buy from them again!
Great service and super quick. I would definitely use them again both personally and professionally. They were happy to work within my time frame and budget!
I had to visit Gtex computers a second time. Just like the first visit, they were awesome. They fixed my phone quickly and efficiently. They are so easy to work with.
I work in IT. These guys are the best. Fair, honest, ethical, and work for a good price. I had a small issue with something they did and they sent a tech to my house. They are also good at solving complicated Windows issues too. Use them.
These guys were wonderful! I highly recommend them for any type of PC issue.Jeffery, Scott and Mehrad were very helpful and they took the time to answer all of my questions. Great customer service at its best !!!!!
The folks told me to expect about a 24 hour turnaround on the diagnostic. They were quicker than that and had my device completely ready within 24 hours. The people are very helpful.
Being a novice in so many respects I was grateful for generosity of time spent with me. Very satisfied with efficiency. Thank you.
Awesome!!! I had them install a keyboard in my HP Laptop. $20.Don’t waste your time at Office Depot or your money at the Apple store!! Go see these guys!!!
Im very happy with their service, very professional. And most important everything was on time. Highly recommend Gtex
My laptop had stopped turning on so I came here to be greeted with Jeffrey. He was very friendly and understanding about my problem and took it in right away. He was even able to fix it on the same day. Will definitely come back if I ever encounter future problems.
Wonderful to do business with. Have been dealing with this company since the doors were opened. Honest, fair and patient. I am 85 years young and was unable to bring my computer in for a malware problem.Jeffrey, the owner, came over the next day and fixed all my issues. I highly recommend Computers and more.Alice Schrutt
Nothing but excellent! From the response time to the actual repair and delivery, Gtexs customer service and know-how shows.Pricing is definitely appropriate.Seriously, when my other laptops craps out, I will be calling Gtex again. No one else gets to touch my stuff. I will be telling everyone about how good and honest they are.Thank you Gtex. Youre going places.
I took my Macbook air that was 5 years old to Gtex. It had become so slow and the display would go black every once in a while. I had no clue what to do with it and thought the only option I have is to buy a new one. I was told by Gtex that they can make this laptop work fine for me again. They upgraded the software and hardware for a fraction of a brand new Macbook and honestly it feels like a new one to me now. Im so happy with the service I received and highly recommend it to others.
Gtex is the Greatest!I have been with them for over 3 years receiving prompt, professional and very affordable prices for the excellent services that I have learned to expect.Gtex deserves a 10 Star rating!!!
Gtex is wonderful to work with. They are always responsive and quickly handle of of our IT needs. Mehrad has done a wonderful job with Gtex and partnering with our firm.
The service technicians at GTEX have been extremely helpful to me on several occasions. They are patient and thorough as well as reasonably priced. I would recommend them high;ly for all computer needs!
My Outlook account went haywire sending me over 24,000 old emails then completely shut down. One call to Gtex quickly solved my problem. In less than 24 hours Jeffrey ordered an updated version of Outlook, installed it remotely and patiently answered all my questions. Very good experience. Will contact Gtex when future computer issues arise.
Raz and his staff are the best! Their hours are unbelievable for consumers (M-Sun) and they are knowledgeable, convenient,honest and they do house calls! I would highly recommend them.
GTEX helped me out of a very tight spot with my computer last week end. I was up against a very time sensitive deadline when a virus attacked. Thanks to Jeff I was able to avert a pending disaster. THANKS AGAIN!
I used their online chat system a number of times to ask them for advise regarding my laptop issues. Their comments were really helpful,quick, fast and a reasonable price.
Ive been using GTEX for support since they opened. Theyre knowledgeable, friendly, efficient and products/services are priced reasonably. Highly recommended.
They do exactly what they say they state. I was shocked that one of the technicians communicated with me on Thanksgiving evening about a problem with my iPad. The next day my husband happened to have a problem with his iPhone and I sent him there...he said that fixed all his problems on the spot. Glad to have this reliable and local business in our neighborhood!
Weve been their customer for about two years. They have helped us maintain our three computers and even helped me to purchase an almost new smartphone, all at very reasonable prices. Mehrad is competent and reliable. We highly recommend him and his staff.
These guys know computers, are very responsive and easy to work with and very trustworthy. I love that they are so close and it is a relief to have someone to talk to about your home computer at last.
I am a small business owner that relies heavily on having my computer operational. GTEX computers not only prioritized my repairs, but made very cost-effective suggestions to upgrade and consolidate my multiple emails accounts, saving me time and money.GTEX computers comes HIGHLY recommended for business owners!!
Great experience! They quickly finished my laptop with no problems. Would use again in an instant!
So I dropped my beloved iPhone, and broke its glass. Went to Gtex to have it replaced. They replaced it at no time and at a reasonable price, and on top of it, it looked like new again.Recently, when I finally decided to upgrade my phone, I asked Gtex to help me find one. As I did not want to buy a new one at full price, they got me a lightly used iPhone 6. To be honest, it looks brand new with no scratches, and thats not even the best thing about it. It costed me almost $300 lower than a new one.I highly recommend Gtex and will definitely go back there in case I need IT related help.
They set up a new fiber connection as well as changed over any necessary IP addresses in a timely manner with last minute service. Very professional and Mehrat will go out of his way to help you.
They were great. Very professional. I had a lot wrong with my computer and they made it like new again. I recommend them. If I have anymore problems I know where to go.
Gtex did a great job with my older HP Pavilion laptop. They cleaned the cooling fan and upgraded the hard drive to SSD. All for a reasonable price. Laptop runs like brand new with no overheating and faster speed. Im happy to recommend Gtex for laptop repairs etc. Mehrad and Zee are terrific with their technical know-how and great customer service. Thank you.
The staff are friendly and professional the store is also conveniently located. Bought several devices from them and am very happy with their service.
Wonderful Experience! My laptops battery failed and Im not that man who search and find a suitable battery. I just called them and in two days and woo hoo... I got the right battery with fair price! Im using it for a couple of month.
Friendly attitude and great service !!!Never find a better place to fix my computer 👌 fast, knowledgeable, and always on time
Gtex Computers is responsive, capable and provides services that puts you at ease with your computer issues.
As a CEO of a VC backed technology company, it is imperative to have an operational computer in a timely manner. Gtex went above and beyond the requirements with customer service and implementation. Will use again.
I cant believe how incredible the service was when a representative came to my house to connect me to the internet and help me understand some of the features of my computer and printer. He must be generally all around a good person because the patience and consideration he practiced cannot be learned but must be a part of his nature.Additionally, the price was quite reasonable. Cant thank you enoiugh.
Very helpful staff. Very Friendly Staff. Took a lot of time with me and did not rush. Would highly recommend them!!! Will use them again!!!
Jeff was very professional and extremely responsive when the problem reappeared a few days later. I would be happy to recommend them.
Mehrad and his crew do an excellent job in handling of of our computer needs. He will do what it takes to get the job done.
Excellent service! Jeff is very knowledgeable!
Great Service and very helpful staff, I could not be more satisfied with the service i received
Great experience! Trustworthy people. I have trust issues when it comes to computer repair and maintenance. I was introduced to Gtex by one of my friends, after Lenovo technical support provided a shady explanation for my blue screen problem and asked for a huge fee. On top of that, they said they wont guaranty if my files can be saved. What I liked about Gtex was that they patiently explained whats wrong with my computer, why its happened and what it takes to fix it. They took care of it the same day, because I am a student and I really rely on my laptop. Best part was that they charged me waaaaaay less than what Lenovo was going to.
I purchased a refurbished Lenovo Laptop for business from GTEX and have been extremely pleased with their very personalized hands-on approach they use to facilitate the process of getting me set up my new system.They provided a very comprehensive program that flattened my learning curve. Additionally, they conducted an analysis of the CRM programs available on the market and selected the one that best addressed my needs.Also what has been impressive to me is how readily available and responsive they have been when I have had any issue with my laptop.I would highly recommend GTEX to anyone looking for technical support, for repairing their laptop or as a excellent source for purchasing a new or refurbished PC or laptop.
I expected my laptop to be in the shop for a week or so, but it was actually fixed within 2 days. They called me every day with updates on my computer, gave me a fair price, and were super kind!
Great service and knowledgeable staff. Highly recommend them.
I have had an unbelievably POSITIVE experience with GTEX and the removal of the virus from my computer. I learned about GTEX when a neighbor posted about them on the Nextdoor App. I had even referred them to a friend prior to ever needing their service and she was impressed with their level of service and quick turn around. So when I got a virus on my computer I went to them for the first time and it will not be my last. Jeffery, Joe and Justiz were incredibly patient with me in my lack of knowledge in the IT arena. Justiz recognized immediately that I was going through something other than just computer virus stress (she could not have been more right) and she and the whole team really used their patience and skill to not only back up my computer, they removed the virus and at my request suggested and was able to sell me a better firewall system than what I had been using. Glad I asked. Jeffrey also went above and beyond what I would consider normal putting things back together the way I had set them up over a year ago. He really worked with this non-millennial and I know when I am ready for more advanced computing I can hire GTEX to take me to the next level in cloud storage of my Outlook. Joe even reloaded my iTunes account and music! Thanks Joe, Jeffrey and of course Justiz. I could not be more appreciative. I am also having them come to the house to quote for wiring in a smarter set up for wireless and other during my renovation and I am sure it will be positive as well.
They hold my labtop for two weeks... I wish it could be done this week. And they did!
So I just came across this listing on Google when looking for a better price on Macbook repair, the price was unbelievably lower than Apple Store and the service was quick. I highly recommend giving them a shot when you are dealing with an expensive repair.
Recieved excellent service at a reasonable price for my computer repair
GTEX updated the operating system on my Apple computer, and did a fantastic job.MR
Hello dear Mehradi please to say thanks so much for your service.Gtex computer.doing well job therefore one more time i have to say thanks and good luck to you .best regrad.Esmaeil Afzali
GTEX is the best computer service I have ever used in the past 15 years. Every issue is addressed quickly, competently and successfully ... whether in their office, at my home, or remotely connected to our computer. Whether it is TV, PC, laptop, iPhone or media components, the problems are identified and the solutions are found. In addition, GTEX has saved us thousands of dollars by directing us to the correct media providers. GTEX also provides superb customer relations. Finally, GTEX is around the corner from where we live. We receive excellent customized, personalized and localized service. I wholeheartedly recommend GTEX to all who have IT needs. Noah
These guys are the BEST, I now have the best WIFI in years
Wow...!!....jus came here to get my pc trouble shot....& VIOLA...!...problem was corrected on the spot...very happy...thx u GTEX...!!...plz ask for ZEE
The technicians at Gtex went WAY BEYOND the call of duty to resolve the multiple issues that I had with my computer. I would enthusiastically recommend Gtex to anyone seeking the highest levels of computing expertise and service.
Very pleased! will get more computers from Gtex.
Everyone I came in contact with at Gtex was extremely helpful and informative regarding my computer issue. Thank You Gtex
Repaired quickly. Computer much faster.
OMG!Looks like a miracle!!My husbands iPhone 5s was not turned on I took it to Apple Store, after 3 hours they said it is too old and needs to be replaced by a new one, I was lucky to refused that, I took it to Gtex and the following day I picked it up, believe it or not is working like a new one, they are so expert!!!To save your money go to Gtex before anybody else!!!!
Nice people,replaced cracked screen in 48 hours!
My net-book is cool again,as desired,thanks gtex
You rock!!!I called them at 4:00 AM, they are very friendly and they fixed my problem on the phone and charged me a fair amount.
Concerns Resolved. Repairs were effective.
Prompt service. Fixed my computer problems first try.
Good customer service, helped with a charger for a laptop.
Great service; fast, and friendly.
Excellet
Excellent service, exceeded expectations.
Great service, reasonably priced, will certainly use them again if I have any other computer problems.
Great job, thanks.
The fixed what the other guys couldnt.
Fast!! Kind!! Great service!!
Very good service
Wonderful company!