Always excellent service. As busy as they are, they make sure to be thorough with your vehicle and let you know if something is wrong, but never to the point of gouging or creating problems that dont exist. Further, they appreciate repeat business too. Today, I went in to get a tire changed. Not only did they simply patch it, they didnt even charge me for the service since I had bought the tire there. This is why they stay busy, and why I wont go anywhere else in town for tire service.

First time using Berts and I will definitely go back for any tire concerns. Quick, friendly, with great customer service skills! I saved over $100 compared to anywhere else in Rome!

Great personal service and great people and pricing. They are always busy so be patient and youll not be disappointed.

Good prices and service.

My local tire guy. Bert Is religious, which for me is a plus. I know if he or his people cheat me they wont sleep well. That said the service and products are great. Only place I buy tires.

Only place I will go! Christian owned and great employees. Honest hard working people and they dont try to sell you something that is not needed. They do stay very busy so call ahead

Love these guys they are so nice and had me a new tire the same day!

Theyre the best! Ive needed to change my tires for awhile now, and I finally did it this past week. Mr. Amos and Mr. Robert are always very helpful. Theyre always willing to answer any and all questions ☺️ Also, Ive never had any problems with the workers. The men there are the nicest men around. I really appreciate them, thats all!

Great customer service! Best prices I found so far and they are not our here to take advantage of you

I give them credit for actually replacing my tires and aligning them but they stripped nearly all my lugnuts as well as rounding some off and told me that I would have to buy new ones my self.one of my lugs wont even thread all the way so its likely they snapped one i pay nearly 500 to get my stuff back broken and needing to be replaced.this will have to be my last time coming back

Always friendly, great serviceCompetitive pricing

I like the customer service, the only thing is the waiting time that can be from half an hour or more

Very friendly priced in reason and quick

Love Bert Brooks Tires the people are very polite and friendly and the prices are reasonable and it has a relaxing home environment and feel if you have to wait on your car to be fix

My husband and I discovered at 5:30, we had metal in one of our tires. We got to the shop a little after 5:30 and although they were closing, they stayed and helped us. We were very grateful for their service! We highly recommend them!

Absolutely the best!! Needed tires for lifted vehicle and they were the only shop professional enough to ensure that the fit and functionality would work for my application. Highly recommend and would shop with again

So helpful always, quick recognition that your in the place.

Outstanding customer service! I experienced an unfortunate carpenter nail to my tire that penetrated and immediately created a rapid loss of air. Fortunately, I was only a mile from Bert Brooks Tire and by the time I pulled into the tire store my tire was almost flat! Long story short, I was over an hour away from home in route to my daughters softball game that was to start in 20 mins from the point I walked in their service office. Office staff was courteous and the tire technician had tire fixed and off the lot in 10 mins just in time to see first pitch! Thank you so much to Bert Brooks Tire for saving my day!

Bert Brooks is great. I trust them better than anyone else. Unfortunately, they appear to be trusted by many others as well, so its difficult to get in, especially on Saturday. Thats had led me to go to competitors, and even though the competition was closer to home and had a fancier facility, I came back to Bert Brooks for one reason: TRUST. Theyve always been honest, and theyve always done a good job.

Great service good people.

Amos is very helpful, good price, fast .Thank youBert Brooks Tire’s .

Bert Brooks Tire folks will take care of you. They think only of the customer. Thanks for your recent service on my car. They do get busy. Reminds of the Yogi Berra quote about a NY restaurant, Nobody goes there anymore cause its too crowded.

This place is awesome and very good customer service

They were highly recommended to us and they were great ! Very quick and helpful for our needs.We will be return customers, I highly recommend Bert Brooks Tire !

Purchased a new set of tires February 2020. Have had them re-balanced here three times with no luck. Finally took them to a store in Cartersville, which was able to balance them correctly.

Great tire store, Outstanding service Great mechanics Everyone super nice This is the place to go to get the job done. And they will do an wonderful job !!

Great place great service

Everyone at Bert Brooks Tire is very friendly. They made the daunting task of getting new tires easy. I can’t recommend this company and their staff enough.

This place is the epitome of what customer service is and should be.

Speedy resolution of my tire problem.Friendly and efficient.Thanks.

Very friendly, reasonably prices,and helpful! Reccomended

Great group of mechanics. Joey took care of my problem for me & he was Awesome! Even though I wasnt spending a fortune he cared just as much as if I was. Concerned about our safety and the tires that I had, so he rotated them and put a great used one on for me in no time and I was back on the road without breaking the bank.

Great place to get tires! Awesome people!

Best in Rome Ga and surrounding area.

I wouldnt go anywhere else to get my tires and brakes done. they have very competitive pricing and are very honest. the people working the counter are super friendly. you wont be disappointed!

Probably best tire shop around good service, friendly !!

Awesome place or business. They are very busy but will work out everything they can to get you in! A reliable trustworthy business in Rome, GA.

I cannot say too much about this business. I went in expecting to have to replace my brakes. But he said they were good just needed flushing. He did that plus rotated my tires for free. Beautiful gospel music while I waited. Wonderful and he could have taken. Me for a ride and I wouldnt have known better

Good service, good prices. Go early, good service takes time

Bert Brooks provides quality tires at exceptional prices. They are trustworthy and don’t try to sell you tires until you need them. I have used them for decades with excellent results.

Awesome place...very friendly and helpful!

A top notch business. I am extremely impressed with the service I received from Bert Brooks. They are kind and knowledgeable. They showed me what was wrong with my car and made sure that I understood rather than just fixing it and sending me on my way. The staff quickly diagnosed what was wrong and they fixed it for a great price. I will definitely be back.

Very good service

Good service and prices on tires

Son goes to Berry College (and baseball) and not a lot of time to go and get things done to his car. He had an issue with a pothole and tore part of the undercarriage guard off. Bert Brooks was very helpful and accommodating and came highly recommended by other local businesses who could not help. I spoke to Robby before I went in and he listened and gave me accurate expectations. They were able to make adjustments to part of liner and take off the broken piece as well as help with the tire pressure warning his car was throwing (probably for awhile). It was fixed within 30 minutes and they didn’t charge me for doing it. From where we live (Atlanta area), that doesn’t happen - quickness and not charging. We will definitely use them again and to get his tires when the time comes. They had a lot of people in and out and everyone had a smile and seemed to be satisfied customers. Their staff was courteous and kept me updated for the short time I was there. class act business.

Excellent customer service I definitely will be going back

The most trusted mechanics locally. As long as you arrive early, they will have you in and out. Wonderful country gospel music while you wait. These people know how to treat their customers and earn your trust. Their prices and service wont be beat.

If you need tires, new or used, or even repaired, Bert Brooks, in Rome, GA is who I highly recommend. Dont be discouraged if they are crowded when you arrive, they treat you well and are fast as well. They also rotate, do alignment, oil changes and more. I normally use Mike Ford for mechanic work, but Bert is also a trusted source for anything on my vehicle if Mike cant fit me in, and they are my first choice for tires, wheels, rims, tire repairs and alignments.

Theyre good and theyre quick. Anything to do with brakes, tires and alignment they can handle right there at the shop.

Awesome job, awesome crew! Quick, knowable and friendly!

Got a tire repaired here recently, but have been a customer several times. The guys are always very helpful and welcoming, and they try their hardest to get repairs done quickly and correctly. Thanks for all the hard work fellas

I stopped in there to get a tire plug for my wife.. the guy told me that the hole that the nail was in was kind of big and he might not be able to plug it so I left the tire and came back like he said before 5, and when I returned he took me in and showed me my tire and said he could not plug a smaller hole that he had found..because the needles had cut his finger and they were showing on the inside of the tire... Now keep in mind the tire monitor in my wifes car did not go off until she ran over the nail... when I looked I saw that the bigger hole, where the nail was, had been plugged so I asked him what could I do..he directed me to another place to get a used tire because they did not have my size in stock which is always like my wife tried to explain to him at first.. they never have her size in a used tire which is fine.. the guy that worked on the Tire expressed the fact to the front counter worker that he could fix the tire but the guy kept insisting that no they cant do that... Im not going to reveal the guys name and I hope he doesnt get into any kind of trouble but like he said if it wasnt for his job he could have fixed the tire for me when the guy behind the counter.. who was a younger wild-looking guy... gave me back my belongings he attempted to only give me back my rim he walked it to my car and attempted to put it in my car and I said what about my tire because normally you guys make me pay for you to keep my tire... Which is cool but for some reason this guy was going to keep my tire and just give me back my rim then I asked him could he please put my wife tire back on her rim he did that and the guy that worked on it brought it out to me and apologized... I was so confused because you can fix a bigger hole but a smaller hole cant be plugged right near the same spot and I was confused as to why he was trying to keep my tire ...I dont know if he got mad because he couldnt sell me a tire or what was the deal but I just felt a bit of shade about it.... thanks to my good Hispanic brothers down the rode, on shorter Ave..on the right before you get to dairy Queen, they fixed the tire with no problem...

Bert Brooks Tire never fails to impress me. They are as fast as they can be. They are easy to work with. They give you updates and recommendations based on your preferance, best price or highest quality. They are always booming and never seem overwhelmed. Comfortable waiting room and great service. Offer free tire rotations and balancing for the life of the tire if you buy from them. Never ask any questions, other than, did you buy the tires from us. Great brake and oil change prices. Well run establishment.

Prices arent bad. Fast service. Good hometown business.

Jeffery is a tremendous experience employee 👏

Always great service at berts

Very trustworthy ppl!!💯‼❤

The only place in Rome that I will allow to work on my vehicle. I hope you enjoy Alan Jackson singing gospel music, because while youre there that is all you will hear.

Everyone talks about this place as the best. Was not impressed. People were not receptive to some issues I had. All I would expect is some one to listen and then give a response. Even if it is not in my favor. These guys did little to help explain my issues I had with there service except get upset with my questions and rush me out so others did. It hear my complaints.I had gone there a fee times. Each time I went I never understood what everyone was talking about great friendly service. I personally am a man that goes to church. I think there church music and Bibles are a gimmick to get more business unfortunately.

Hands down, the best place ever! Ive had them work on my vehicle twice (replacement of CV axles and had new tires put on) and both times I was thoroughly pleased with how fast they got the job done, not to mention the outstanding customer service.After they service your vehicle, youll know precisely why this business is always packed and has near perfect reviews.

Very nice people Thanks for helping me

Prices seem fair for 33 tires. Jose is one of the most helpful mechanics Ive met. He even helped jump my car off when the battery went south

As always, Amos, Robby & all the staff are knowledgeable, professional, & prompt!!I am thankful to have folks I trust to work on my car!Their prices are much more affordable than the dealership!

Always friendly and a Christian store. They always take of me.

Ive gone there several times for tire issues an they have always helped me out... They are very reasonable on prices an the work is done in a timely manner.... The gentleman who work the counter have always been extremely polite, knowledgeable, an understanding..... I always tell people who need tires or anything done to go there first....

Good customer service and the employes are great can cut up few minutes and makes time fly by before you know it your trucks ready .

This place has always treated us fairly. Nice people and very professional..

Very friendly staff. Courteous and patient when answering questions I had. Their prices were very reasonable. This was my first time using them and I will definitely be using them again.

Great people great atmosphere. Really great experience.

We have been buying tires since the mid 80ds they are the best ! Excellent customer service! Burt is the best ! Burt also was the preacher for my grandfathers funeral in 2010, cant say enough about Burt ! The best place to buy tires in Rome ! Excellent location ! Super fast ! Thank you for all the years of excellent quality customer service !

Very nice customer service

Quick, friendly service at a very reasonable cost. Very straightforward about what was wrong with my truck and how they were going to fix it. Highly recommend doing business here.

Good people. Great service. Mechanics actuallly know what they are doing.nice prices as well

Great bunch of guys knowledge staff

Fast service, good work, very honest. Ive seen them turn away work when the customer didnt need it! Best price in town for an alignment.

Always the nicest people and great service. They are always busy so sometimes the wait is long. But they offer Drop-Off services for those who cant wait

These guys always give great service. But they are always busy, so dont expect to run in and out here. You might wait 30 minutes to over an hour to get work completed here. They are certainly one of the locals most favorite tire stores.

Great experience here!

These are good people. Their prices are great their service is excellent and Im always happy to support a local business. I will happily recommend them.

They are always courteous and they have a fair price. The waiting room needs some attention. But, we always go there for tires and brakes. They will be straight with you and not try to upsell unless something is truly needed.

Very friendly people here. I have been doing business here ever since they opened. I love the Christian music that plays while you wiat. Everyone is always helpful here. You can trust Bert Brooks tire.

They really take care of.their customers. Quick, Quality and Friendly service

Robie, the manager, is very helpful & very knowledgeable of the tire busniess. He got me in And out in just a few minutes.

Great quality service and honest folks. They have never tried to scam me and I trust them when it comes to tire issues. Good shop.

Great place to get tires and brakes

These guys are great! Always trustworthy and do great work. Good prices and they will take great care of you and your vehicles. Highly recommended!

Tires and oil changes.....always courteous and appreciative of customers.

Very professional and courteous, also helpful

Bert Brooks Tire is the only place to use in the greater Rome area. If you buy tires anywhere else you most likely paid too much. And who else in Rome does a break job for under a hundred? Probably nobody unless they are trying to get you in to only charge you more. I paid $360 for a front break job including new rotors at a garage off Broad Street last year, not knowing about Bert Brooks. If I had gone to Bert Brooks I would have paid $99.88 for the break job plus $90 for the rotors which would have saved me roughly $170 dollars. I would love to have that 170 back. Bert Brooks Tire is the place to go!

Quick service from good guys!

These guys always take care of me in a respectful and fair manor. I like the fact that they are Christians, based on how busy they always are they receiving blessings. Thanks very much Bert and Friends!!

Best place for service for your cars and trucks. Friendly and honest service. The only place we take our cars.

The best independent tire operation I have ever dealt with. Product quality, outstanding service, honest evaluations and pricing are areas that highlight this fine business.

Always fast, courteous service. They take care of you and everyone is so friendly! Best place in Rome for tires!

Friendly, helpful. Brought in a flat tire and fixed quicklt.

We bring our vehicle here for every oil change. As long you get here early, you are out the door pretty quick.

These guys are awesome. Helped with an issue I had with dealing with another company... Always friendly and nice staff.

My go to place for oil changes and tire purchases. There prices are the best. Amos is always very professional and a pleasure to do business with.

Been doing business there for over 20 years

I was so impressed with the fast service and professionalism of this shop! I definitely will be using them again for all our tire needs!