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Tony Froehlich Agency Llc American Family Insurance
110 S Spilman Ave, Rolla, MO 65401, United States
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Tony Froehlich Agency Llc American Family Insurance

Comments
Se
Review №1

I wish I would’ve switched sooner! I’ve been using progressive to bundle all of my insurance but after speaking with Noah about what my potential rates could be with American Family I was so happy I switched. I bundled my home, auto, life, and motorcycle insurance and the discounts are amazing. I would highly recommend anyone ask them for a quote. They are so easy to work with, very responsive, and extremely personable. Would give them 10 stars if I could!

Ca
Review №2

Great company, with even better people! Noah and Tony have treated me not only as a valued customer, but as a friend also! They truly value each person that walks through their door. I highly recommend them to anyone in need of insurance, or possibly looking to lower your rate!

Jh
Review №3

Noah was the best and did help us great. Very Responsive and professional. Such a great company. I would highly recommend.

Li
Review №4

Extreme blessing to our community. Professional, personal and trustworthy

Tr
Review №5

Mom went here for years and I followed her. They are great people who offer the best rates. You would miss out by missing them.

Pa
Review №6

Customer service? You got it! The Froehlich Agency has always understood the importance of customer service. If they dont have the answer right away, I assure you it will be addressed and answered immediately. Tony thrives on persistence and accuracy with each client. I refer as many people as I can to Tony, knowing theyll be treated fairly and with respect. Tony is as honest as it comes and will do everything in his power to provide you the best deal.

Ja
Review №7

I have had full coverage from the Tony Froehlich American Family Insurance company for years. I have been absolutely satisfied with them. Between a few fender benders and some property loss due to flooding, they have been experts at what they do. Tony’s customers mean more then just an account. He often reviews coverage, extends offers for better coverage, reviews policies and just stays on top of everything. The ladies that work in the office are so efficient. When I’ve had to go in the office for various things, they are so friendly and help me immediately. Tony and his agency also are advocates for the community and the school district. We are so lucky to have Tony and his agency here.Jane Haskell

Bi
Review №8

I cannot express in words how fully satisfied I have been with the service from Tony’s agency and team! Competitive rates and ultra-competent staff is an amazing combo that can’t be beat. They are much more than insurance advisors and partners in your life’s pursuits, they become a member of your family. Highly recommend you give them a shot at your business. You won’t be disappointed.

ma
Review №9

Very helpful staff and always pleasant. Tony helped me with adjusting my coverage so I wasnt paying for coverage I didnt need. Which I was doing with my previous insurance company.When I got in my accident Tony helped me get everything taken care of for my vehicle and I didnt have to take care of anything. Tony and his staff have been great to work with.

Cr
Review №10

They saved us almost $40 per month on our car Insurance and provided us with more coverage! Tanya provided excellent customer service and we are more then happy with our experience here. I was with my old insurance company for 10 years and wont be going back, I wish I had switched sooner.

Ch
Review №11

Tony & his staff give personal attention to my insurance needs. They know my family and how its changed and how that affects auto, home, rental insurance. I also appreciate the extras that his agency is involved in - the community support and promotion. Hes a fan of Rolla & the people here.

Ma
Review №12

The best, and I stress THE BEST agency! I have multiple homes and multiple autos covered by this agency. Tony and his team always go above and beyond for my family! Thank you Tony, Katie and team for always being on top of things and getting things done right!

St
Review №13

I have been a customer here my whole adult life and I have always been extremely satisfied with their customer service. Anytime I have a question, the staff is knowledgeable, helpful and courteous. I highly recommend this agency.

Ca
Review №14

Always nice and helpful with every situation

Ni
Review №15

Tony and the crew really rock

Gr
Review №16

Tony and his staff are the best! Their customer service is exceptional! I highly recommend them for all your insurance needs!

El
Review №17

The staff at Tony Froelich’s office are very friendly and willing to go the extra mile! I would definitely keep them in mind for any insurance needs!

Ke
Review №18

I have had a great experience with the Tony Froehlich Agency. Tony always goes above and beyond to ensure that we are taken care of.

Me
Review №19

The agents are a joke all Emily and Dawn. Let me just say first I simply wanted my pay date switched so I was told I had to call them back the day I wanted it switched. When I did I was told everything was switched I even got a confirmation email! So then I got a email of them processing a payment for the old date!! When I called them to figure out why this was happening when I even got a confirmation email and was told that she had redone the policy for the new date I requested I was told I dont know. Or another agent blamed their new system as the cause. So then I got a letter in the mail stating they cancelled me as a member so when I called Dawn specifically told me theres nothing she could do she tried to get underwriting to let me continue being a customer when this was Emily one of the agents faults. Dawn even told me to go with the general insurance! I was shocked I called the 1-800 number nice people got underwriting to approve me to continue insurance with American family so then I was told to call back the following day to make my payment for the original new pay date I request and once again dawn tells me my insurance is prorated trying to confuse me and increase my insurance!! Once again I called 1-800 and they told me billing had my insurance for the original amount so finally got that fixed now I have to call back tomorrow and deal with these wonderful women to enroll in auto pay to continue getting my discount each month wish me luck. As soon as I do I switching to waynesville agency Im just completely shocked so be careful what these women tell you they sure seem scetchy and unaware of how to do their job!

Pa
Review №20

All your needs for just about everything that would need insurance coverage.. Great staff to work with

Gr
Review №21

Extremely helpful and nice. Great rates!

Da
Review №22

Tony, Emily, Katie, and Tanya are the best! Great rates and great staff!

Be
Review №23

Lowest rates, friendly staff, great service.

cu
Review №24

Great customer service! Questions and quotes answered immediately!

Jo
Review №25

Great rates and service!

La
Review №26

Very polite and professional.

El
Review №27

Friendly and helpful staff

Ca
Review №28

Awesome experience!!

Information
58 Photos
28 Comments
4.8 Rating
  • Address:110 S Spilman Ave, Rolla, MO 65401, United States
  • Site:https://agent.amfam.com/Tony-Froehlich/
  • Phone:+1 573-364-2000
Categories
  • Auto insurance agency
  • Insurance agency
  • Home insurance agency
  • Life insurance agency
  • Motorcycle insurance agency
  • Renter's insurance agency
Working hours
  • Monday:9am–5pm
  • Tuesday:9am–5pm
  • Wednesday:9am–5pm
  • Thursday:9am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:9am–5pm
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