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Verizon Authorized Retailer Victra
4665 Redwood Dr, Rohnert Park, CA 94928, United States
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Verizon Authorized Retailer Victra

Comments
Da
Review №1

Great customer service I couldnt ask for a better experience I really appreciate how quick courteous and thoughtful they were of my time and what I had to get done or if I had anything else to get done that day I would highly recommend this store if youre looking for a quick fast and professional Service

cr
Review №2

Uriel was absolutely amazing! I was having a really rough day and going to lose my head after dealing with my old carrier and with my phone being out of stock. Uriel was patient with me the entire time and never lost his cool. He dedicated his time to making absolutely sure he exhausted all stores locally trying to find my phone until he did! He took the time to pick up and set it up for me without further issues. This man deserves a raise and praise! Thanks dude for all you did! You absolutely went above and beyond I’m happy I made the jump to Verizon!!!

Lo
Review №3

I want to thank Uriel at the Verizon store for fixing my account and being extremely knowledgeable about what he could and could not do. I have been using this location and others for about 4 years now and every time I have ever went into the Verizon I have had problems until today. I feel like I was blessed to have this guy, Uriel working and working to help me get back into service. I honestly was about to cancel my service until Uriel spent several hours getting my account all straightened out. I have been to corporate stores and no one has been able to help me. So for anyone reading this make sure to go to the Rohnert park Verizon store and ask for Uriel and if he’s not there find out when he is because he was the best Verizon store technician I have ever encountered. Thank you 🙏. I am a very happy Verizon customer again.

ma
Review №4

I want to thank urielle for going above and beyond while solving an issue with my phone. Not only did he stay an hour past closing in an effort to solve the issue, he did his own research online and managed to get it solved. The next morning, he was at the shop still in process of getting it done. What a guy!

He
Review №5

Urial was so easy-going, sincerely helpful, and capable. He trouble shot a complication I was having with confidence and experience. He was totally patient with my lack of knowledge of my own phone. I can not more highly recommend the customer service at this store! I drove a half an hour from another town because I trust then to take care of me.

Ca
Review №6

Noah was very friendly and helpful as well as knowledgeable. Any time I need a new device or help in using it, I stop by and they help me out.

Sh
Review №7

Robert at the Rohnert Park store was awesome at setting me up with my phone transfer. He was friendly and attentive and patiently answered all my questions. I love my new phone! Thank you!

Je
Review №8

New manger did an great job..Thanks 😊

Ci
Review №9

Roberto took a lot of time getting my phone switched can made sure everything was set before I left the store, I would send friends to him if they where going to switch phone company’s . He was very friendly an helpful .

An
Review №10

Uriel was great answered all questions and addressed my concerns.

Mo
Review №11

Service was excellent, fast and veryc courteous

Ch
Review №12

I went into the Rohnert Park Verizon store for a new upgrade and the gentelman working went beyond the call of duty and i walked out satisfied with everything i purchased

Sa
Review №13

My salesperson Jennifer was really awesome! She got me a really good deal on my trade in and my phone. She was very friendly and answered all my questions. I will definitely be going back to this Verizon location.

Hu
Review №14

The young lady helped me and my son out with 2 new phones

Ro
Review №15

Robert G., the manager, is professional and very helpful getting my lost phone replaced. And he is also adorable. Cant say enough good stuff about this man.

Ra
Review №16

I was in need of a phone inexpensive yet reliable and Verizon worker David in Rohnert Park was of great help. Very informative, knows his tech stuff and gave great tips and helped me in a timely manner. Great service and great worker, I love Verizon service.

Ka
Review №17

Roberto is great 👍 very knowledgeable

No
Review №18

Jennifer is a great sales rep. She helped us with some great phones and accessories. The office was very busy but she made it as comfortable for my children and I during our wait. She also knew exactly what she was doing and was quick at her job and everything was grleat transfering our phone carriers.

Aw
Review №19

Had some small issues setting up my new iPhone plus these employees were very positive and helpful giving referrals trying to get my acct even to help with network issues I really appreciate some e taking there time out to help me

Ra
Review №20

Customer service was amazing.She helped Upgrade a phone and answered our questions.

De
Review №21

Very friendly staff helped my daughter and I set up our new iPhones.

Vi
Review №22

David Ramos was amazing!!!!! My phone is like brand new.

Sa
Review №23

Super helpful, especially David. Got problem solved in about 10 mins.

El
Review №24

Worst customer service they did not want to help me with my phone replacement there excuse was they are not able to acces my information .its been hard since its been 3 days now and i havent been able to get help with my phone so i switched to sprint .

Jo
Review №25

Easy, fast, fun, terrific customer service. Every thing buying cell phones should be.

We
Review №26

We had a wonderful wxperieexp

Br
Review №27

Great

Information
4 Photos
27 Comments
4.8 Rating
  • Address:4665 Redwood Dr, Rohnert Park, CA 94928, United States
  • Site:https://victra.com/?y_source=1_NjE5MDM4Mi03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D
  • Phone:+1 707-238-4990
Categories
  • Internet service provider
  • Cell phone store
  • Telecommunications service provider
Working hours
  • Monday:10am–7pm
  • Tuesday:10am–7pm
  • Wednesday:10am–7pm
  • Thursday:10am–7pm
  • Friday:10am–7pm
  • Saturday:12–6pm
  • Sunday:10am–7pm
Service options
  • Curbside pickup:Yes
  • In-store pick-up:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Payments
  • Cheques:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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