I do not recall speaking with Bree. I spoke to two Nathane and as of three days later I still have no appointment date yet. All I get are thank you letters for using you. Calling customer service is a 42 minute wait the very first time I called. And every other time I try to call it seems another long wait time. My time is as valuable as your’s as I work at home and can’t wait for y’all either.Bottom line, have not even been given a service date and am not impressed with your company yet.