I guess, you guys work well with businessesBut with a single person with a single requestLike me at the copy center tonight 11-30-2020Did no deserve the same treatment like a businessOwnerThe lady was so tired I guess because after IRequested for help she just pointed me a copierMachine because I guess she was busy with aThousand requests like a another assistant toldMe while I was trying again to get helpI was not able to talk to the manager on siteBecause he was busy with another thousandThings so I went home without any helpAnd frustrated because I did not have a businessI did not deserve the same treat.Well it is good that we can choose anotherStore hopping not to be treat as been experiencedat Office Depot.Thanks

Horrible customer service! Wouldn’t buy a life line from this company if it was my only choice!

This store is great! I have a small business, and their Copy & Print Department has helped me out SO many times.Big shout out to Davis for always being polite, and straightforward, when it comes to both mine and other people’s jobs!Keep up the good work, guys!

Gets the job done but man the blonde woman working the printing center is always so rude. Doesn’t greet you and gets annoyed if you ask for help (not the first experience with her). Not the best customer service.

Great on design ing my business cards

I love this Office Depot. They are very quick, friendly, and great customer service. I had to print some labels, and was helped by staff with adjusting the template. It took a long time over 45 min, but they were very patient and dedicated to helping me. I was very pleased with the end result. I highly recommend this place.

My girlfriend was flirted with to the point of being obviously uncomfortable by one of the cashiers who simply didn’t care. No way to run a business, especially a professional one.

Theresa in Printing and Copy service is amazing. She is always so helpful and knows her stuff. I only come here because of her and her work ethic. Highly recommend this service. Ask for Theresa!

This is the single worst retail experience on the planet whoever is training the two dudes closing this store is incompetent. Customer service isn’t even in their vocabulary. This is why amazon will finally kill Office Depot.

$5 for one copy, Office Depot has gone to Hell, they are price gouging. They wanted $5 to make one 8.5x 11 copy.

I went to staples to get prints made of my original art and they came out extremely dark. I was told by the associate that there was nothing she could do but hit print. I then went to Office Depot and explained my problem to Dan and he went above and beyond to help me get my prints the way I wanted them. Will definitely be using Office Depot for my prints from now on. Dan the man.

My visit to this store was a good one. They currently have several things on clearance that are very good deals. The store was clean and the employees were friendly. I would recommend this location based on my visit today.

The other posters had it correct. DO NOT attempt to use this location as my experience was comparable. I called, spoke with a very rude Tabitha, and requested a simple order of 40 glossy print outs needed for a business event the following day. She instructed me to Email the documents to be printed and I complied immediately.The following day I attempted to follow up on two occasions via phone. After ringing for an EXTREMELY long time the call was answered and transferred to the print department. No one in that department would ever pick back up. I decided to drive to the location and, at this point unsurprisingly, the representative did not know about the order and it was not prepared. Though the representative (not Tabitha) offered to print the order out while I waited, I was in a rush and cancelled the request. The following Monday, I simply received an email from the print department stating, What are you needing with this attachment?.Given my experience, I will not return to this store nor will I ever trust an Office Depot with my printing requirements again. Not once during any exchange with their staff did I gain a semblance of concern or care for their customers.I typically do not post public reviews, this being the first one ever performed, but the lack of service and incompetence displayed warranted me taking the time to warn others.

Cade was super helpful in finding the items I needed, and they even helped me load it in my car. Thank you!

The gentlemen that was working on July 3rd on second shift did a outstanding job ! He was very professional at the way he approached me . He told me he would have my cards ready for pick up the next day, but guess what he was working diligently, he printed and sized my cards in one day. I was able to take them home in the same day, didnt have to wait .

I would give a lower amount of stars, but I had a good experience and a bad experience literally days after the other. First time I went in the staff was very helpful. 1/21/17. Had a few pages printed and staff was very helpful and even gave me some good pointers to make my next visit even easier. Two days later, today 1/23/17, I go in and there are 3 people behind the counter. Two were finishing up with their customers, the other guy was on the computer. After a few minutes, the employee who had no customer, acknowledged me and said it would be just a few more minutes....12 minutes later he asks what I need. He starts gathering my files off my jump drive and then asks one of the other guys to help me out so he can go to lunch. The other guy that took over seemed completely lost, had to do 2 tests prints just to know if the double side printing was going to come out upside down or not. After he figured that out, he finished my printing job. As I was waiting to get checked out, a older employee was being super rude to a female customer and told her, I have no way to tell you how long this will take. May be later today, tomorrow or the day after...just call back and check to see if its done. If youre not going to wait here for it were just going to move on to other people. He was being very short with her. I had planned to buy a $300 copier before I left but the experience was so off putting that I decided I would buy the printer online from Best Buy and wait for shipping.

Went fall 2014 and again Sept. 10, 2015, for PTA printing job. Both times was helped by Jerry in print shop. This time, also helped by Rafael in print shop (and another person with no name tag.) All were VERY helpful, patience, and polite. Rafael ran a sample of my project to make sure it turned out how I thought it would (I was wrong) and then suggested easy fixes that didnt increase the cost but made the project look like I had originally imagined. They were VERY kind. And before I left, I was browsing copy paper and a different salesperson asked if he could help me find anything, so I asked for the lowest-price, color, copy paper...and he showed me a stack I had entirely missed (on a floor display, not in the regular copy paper area) at a price that really was much better than Id found on my own. He even helped me load it all in my cart and offered to check the back to see if there might be more. All of these people were wonderful. And I saw other customers happy with how they were treated, too. Im guessing the employees with the bad reviews arent there anymore.

If I could give no stars I would. Went in there tonight and the same “rude staff” was in there. These people have no clue about customer service. 5 people closing the store and not a single person doing anything but riding the clock. Not a single person asked us if we needed help. We had to find the workers and 3 of them were in the back, one being the customer service manager who has no customer service experience. Walkimg through the store and it looked like a rat lived in there. The place was filthy and “they don’t even have a vacuum” words from the customer service manager. We purchased a filing cabinet and sure enough when we get it home it’s damaged. We go back up there and it was like the 5 stooges running around there. We have a better business bureau account and get a discount from this place but I assure you we won’t be accredited by people who stand behind a joke of a store like this. Do your self a favor Office Depot and just shut the doors permanently, you have no business running a business.

I went to get my phone fixed but they dont tell you if you have Samsung you cant get it fixed there. Great!

Josh and Davis are absolute rock stars!! Very helpful and knowledgeable and the kind young woman was very friendly and welcoming!Fantastic service!!! Thank you so much!!!

Nice store that never has what I need!

Need knowledgeable personal. I think that would have made my experience, betterGreat store, no one was capable of helping. I bought my second computer at one of their stores.

I called ahead of time to ask if i emailed some pics could they put it on a slideshow on a flash drive, the lady told me yes. After standing in line for 10min i finally got to speak with her again and she told me she couldnt do it. Need better training!!!! Waste of time and gas to go there.

The slowest guy in the building Jerry alone in the print Department...Makes absolutely no sense to have 1 old guy alone! Takes forever, every time with him & he is very rude!

Customer service sucked, we tried to buy something and they said they couldn’t sell it, so why have it out ? never going back also the workers are unprofessional

Not very friendly at this store. Not very helpful at the copy and fax counters. I ended up going to Staples down the road.They were fast and friendly. Will not return to Office Depot again even if it is closer to my business.

Really helpful and nice. Saved me some money too! Thanks!

Derek is amazing at customer service ! Not only did he help me select the right product and accessory combinations based on my budget, but helped me additionally for technical recommendations ! Great job ! I learnt something - how to delight your customers!

Was wonderful to have a knowledgeable associate, DAVIS, assist me in finding the item I needed.

Very easy to navigate. Love the way the sections are organized

A staff member, I believe his name was Cassidy, was very nice and very helpful.

Helpful associates. Store can be a little warm during the spring and summer.

If I didnt need the item asap, I would have ordered it from Amazon. I cant stand this place, the one cashier that greeted me was nice, no other staff even acknowledged that I was there, and I was in there for a solid 20 minutes. The bathroom is disgusting, and the prices are a joke. Save yourself some time and go somewhere else.

Nice and friendly....but prices way too high compared to online retailers.

Courteous & knowledgeable associate named Josh helped me.

Poor customer service! These people are lazy! Go to Staples or the one in springdale . This place needs new employees.

Went their 2 days ago and made copys from the internet on their computers went back today to get more printed up and they refused to let me use their computersvery bad customer service!! Wont be going back!!

Very disappointed with the customer service in this store tonight. We went in with every intention of buying my son a laptop for college as they had advertised. Once in the store they had a special bundle promotion on an end cap. It seemed perfect for us. When we were finally able to find an employee to help us (we seriously searched for a good 5 minutes), he looked it up and informed us they were out of stock. I stood there waiting for him to give us another option, but he just stood there. Finally he said Fayetteville has one I could call them and they could hold it for you. Okaaayyyy. I asked if they could just ship it to us. Nope. They couldnt give us the bundle deal if they did. Really!?! So he calls fayetteville to have them hold it for me. Seriously hes gone 10 minutes. He comes back and says that the stores phone system is down. They cant get a hold of them.They seriously let me walk out of that store without offering me anything. I dont even have the promise that if I drive to Fayetteville tomorrow it will still be there! I had intended on spending my money with them. They had the promotion on an end cap!! Make good on it!! Order it online for me and give me the product that goes with the deal. Offer me a rain check. Something! Very very frustrated with the absolute lack of customer service.

My favorite office supply for product availability, prices, sales and the great level of service.

Great prices, great value, order online and pick up in store.

I been to this store for four times . On first time i went to purchase a dell inspiron 15 5000 laptop(i7/1tb/12gb ram), which had a good discount offer. It seems to have some issues with the touchpad. Went back to replace it with a new piece. The new one had some issues with the screen/browser settings. Few days later i went their for a repair, they keep it for one day and unfortunately the issue wasnt resolved, so i returned it and took a HP pavilion 360 . The previous experiences has brought some concern in my brain that they might be selling defected products on discount. It bothers me while im using the new laptop. Otherwise customer service was excellent with one staff named MATT and rest was not bad, overall good service. i have 12 days left to return my new HP pavilion laptop.

Employees are not overly willing to help out, I was in the store for 30 minutes and not a single one asked if I needed help. And they push to hard at checkout to become a rewards member.

Well stocked, very friendly staff!

Rewards member and out of all the locations I use this one is the slowest. Never enough staff to do printed materials. Always behind and I have to wait a couple of hours until the job is complete. I will need to go somewhere else to get my printed materials.

Friendly service and quick custom order turn around.

The print people are great to work with. They listen to what you need and help you figure it out, no matter how odd.

Absolutely terrible customer service.Sales check-out cashier did not handle my transaction as well as he shouldve. He was very condescending and smirky when I misinterpreted the buy 2 get 1 free deal and instead of politely explaining it to me, he kept questioning back so then wheres your third item huh? And made me feel like a complete idiot. I was there for a work errand and had to rush back to my office but his attitude with me was wasting my time. He was very rude and not helpful. His name is Daniel, so avoid this employee if you must come to this store. I will never visit this store again.

Nothing to bad to say, just your normal office Depot

Clean store, well laid out, and workers are friendly.

Great for all my office an business needs

Rude service, building seems old and not maintained well, bad lightning, not much product. Not worth the time, if u can get it somewhere else I suggest u do.

Quick friendly service. I went in to use the copy center.

Terrible costumer service. I came to make copies of a few papers I had, and when I handed over the papers to a sales cosultent, Tabitha, she murmered stupid and constantly roled her eyes. Never coming back to have copies done here.

It was ok. Is Office Depot ever really more than a 3 star experience?

Nice store, competitive prices, seemed a bit understaffed.

Politely taken care off

Great price and service

Three rude employees, one was management, two behind the copy service counter, all milennials. More on Yelp.

Good selection of office supplies

Very friendly and helpful staff

A little expensive but great selection of office supplies.

Good place for copies

Very rude staff. Never even acknowledged me when i walked in. Had an attitude when i asked for help like i was bothering them.

I can find what Im looking for every time.

The place was really run down and the couple of teenagers working there simply ignored us.

Not really busy

Cant ever get any help

Just ok in every way

Great buys

They have become a standard

Is ok.

Friendly staff

Poor service

Alright

Friendly

It has everything from school supplies