These guys are awesome took my wife’s 2013 Ford Explorer up there a year ago and started having a couple problems with it a little while later (new parts are not always perfect) and they replaced it all again with new parts and even threw in a new belt and tensioner pulley for free labor!!! If you want peace of mind and guaranteed work go to these guys!!!
Went in a week before July 4th 2021 and was told they were busy and Id get a call to schedule a time to drop off my vehicle. 2 weeks later still no call so I called back and was told it would be another 3-4 weeks and they didnt even bother to see if my name was in the system. This is poor business practices and I will not go back.My main issue is I spoke to someone face to face, not on the phone and they took down my information and then did absolutely nothing about it.
Great customer service. Knowledgeable staff that covers all ranges of radiator repair. They can repair or completely rebuild any size radiator. They also offer on site repair.
We took our Kenworth there to get a new radiator. Painless experience. Straight to the point and they back their work.
They have done alot of work on many of our older vehicles. Very happy with the service.
This is TOP NOTCH business. I was traveling with my family from Michigan and had a radiator & AC breakdown -- the owner reviewed my van and explained everything, very professional. They then fixed everything FAST and gave me a super price. These guys are the best. And they have integrity. I cant recommend them enough. Thank you Rocky Mount Radiator!! God Bless!
Met Mental men Named Corey,. Seems like good people and presentable .like I said, Good people
My mom took me here with my 1st car 20yrs ago and to this day I wouldnt have it no other way. If you want it done right, you can count on Rmt Radiator. Thank you all so much
Excellent people to work with! They will go above and beyond to provide superb customer service and high quality work! I would highly recommend this shop!
Ok, seems a little high on prices
Had some work done in June. Totally satisfied with the work. About 90 days after the work was completed Matt from the shop called me to follow up on the work that was completed on my truck. I explained I was satisfied and remembered that my truck needed a state inspection 4 its upcoming registration. What a pleasure I made an appointment which I followed up on. Great company to do business with and I highly recommend them fully satisfied with their work.
We often get people calling us from North Carolina here in Utah because we are Rocky Mountain Radiator. From what Ive heard and seen you guys do an excellent job and strive for quality and perfection as we do. Cheers to many more years of success. -RMR
Fast and professional service. All around nice people.
Excellent
Very impressed with these people. I took my car here for an oil change after a Dodge dealership had not cared for it properly, and they checked it all over and found numerous small things needing care (air filters and more) along with tire rotations. Basically, they went the extra mile to check it, instead of just changing the oil. Ill keep my business here.
Top notch service, we reached out to these guys to clean a DPF on a Mercedes we were working on. The level of service was incredible and they proved to be knowledgeable and honest. We will use these guys again any chance we get.The Car Place
I had to tow my vehicle here while visiting home from out of town. The staff was super friendly (including the dog) and the pricing was better than I expected from such a large facility. Definitely took the stress out of having my car worked on!
Very friendly and knowledgeable staff. Quick service.
Great place
The service is on point, the staff helpful, and my experience is always pleasurable. No one likes having work done, but Rocky Mount Radiator makes the experience better all around. Dont let the name fool you, I have had my car inspected here, oil changed, tires rotated, and brakes resurfaced. They can do it all!
Best place in rocky mount! These guys go above and beyond to keep the customers satisfied! You will always have my business!
Great service
The only place in town that I trust to work on my car! Great customer service, professional employees, and superior work. I cant recommend Rocky Mount Radiator enough!
Rocky Mount Radiator is a fantastic place to deal with. Honest, upfront and helpful!! Wouldnt go anywhere else. Most pleasant experience I have had dealing with a garage!!
What amazing service. We were traveling to Georgia from Virginia and our AC stopped working in 95 degree heat. Not only did these guys have us back on the road within an hour, but they kindly worked us into their busy schedule. I cant say enough good things about this place. I only wish they were in our area. If so, they would have a customer for life.
Great service. You will pay for the service nothing. Hot heat in an instance they will make sure so the price is high
Family owned business. Courteous and prompt. Even when dealing with difficult customers like me.
Based on a friends recommendation I drove from Greenville, NC to get service for my classic Mercedes. Professional, honest, and friendly. Was well worth it.
I had work done on my truck last year; recently started having the same problem as before; took it in for their review & they fixed it at no charge! Isnt that refreshing!
Great service!!
All started in 2015 had a locked up compressor, replaced compressor assembly, condenser, accumultor, liquid line with orifice, fan clutch, cleaned radiator core, leaked tested, serpentine belt and replaced refrigerant. Added a power steering hose and it costed $1789.02. Lasted One year in 2016 I was back to replace the condenser which they installed and left a rubber mount in the way which put a hole in the condenser. They replaced condenser under warranty -- Tired to charge me for the refrigerant :( Also knew that my heater core was bad from water on the floor so they wanted nearly $1000 to replace that since you have to remove the whole dash which would take hoursss. So I went home and pulled out the dash in about 1.5 hours. Reinstalled with only two bolts and drove it back to them and showed them which to bolts were left along with having blue tape on the bolts. They surely didnt like that so they worked slowly on replacing the the heater core. I picked it back up and finished the installed of the dash myself. They charged my $498.75 for that job. They fussed and bitched about me starting the job of pulling the dash out and kept trying to tell me how much more there was to do. So now its 3/27/17 guess what I got hot air again and the compressor is making rattling again. So I called them back up and told them I left on bad terms and that I spent all this money with them and this is the 3rd year in the row im having problems. And what comes up is about me helping pull the dash out. The dash has nothing to do with the AC unit or the compressor. They will not listen and will not work with you. They want only seem like they want to work the easy stuff from start to to finish so they can charge you for more hours of labor at a slow pace. I the person I talked to said I just want FREE, FREE, FREE. Umm well I spent over $2200 already, I just want it Right the 1st time I had no issues paying them for their work as long it was right! But this is going on the 3rd year and I will be not be returning to this place and will recommend everyone else to watch out for the work they do or seek other places!
WOW! Hearing my terrible weekend story of my car breaking down, the Rocky Mount Radiator team really listened and cared enough to fix the problem as well as give me a thank you, a treat and sorry for my inconvenience. Great customer service!
Had a wonderful classic car show
Great family to do business..Honest and only do what is needed
Great service and the price was reasonable.
Great experience