Customer service was very polite and helpful. Vehicle was picked up and towed to the service provider without haste. Excellent service! Will definitely use them again when necessary and refer others to do the same.
The tow driver was great (the dispatcher was great also). They got there quicker than we expected. He was very helpful. Our experience with Chub’s towing was outstanding. Highly recommended.
Quick service and polite. Would recommend to anyone.
The driver was very thorough and patient. He waited to make sure everything was okay before leaving and because of this gesture we were able to recognize there was an issue and it needed to be towed. Great customer service in the office as well as the field.
The guy was super nice and pleasant. I liked his persona. In a good mood and it showed. His knowledge was great and spot on plus he was very patient and understanding with me leaving the car Jack out; I was heat exhausted, and tired so I just left things undone but he picked up my left outs and did a quick perfect job and even waited at the dealership to make sure I was finished before leaving so I wouldn’t be stranded. I waited from 12-4:30 on my insurance company tow company. Then I called Chubbs and about one hour they were there. So we got to the car dealership within 15 minutes before closing. (Nice, clean and cool front seat). Lucky me they got us right in and took the tire with the wrench in it off and put the spare on. I was able to drive away and waved bye to the Chubb driver as he was filling out his paperwork. I would highly recommend them!!!!!
He got there quickly, was friendly and compassionate, did a great job.
My van caught fire and I was ready to move on quickly,my mechanic uses Chubbs so I use them when needed. It was quick.I would use them again
Fabulous service, I stayed in my window while a well reared young man loaded purple rain up, also I was impressed by the questions he ask me before hauling. Keep doing what u do👍🏿♥☮✝🎼🔯🕎💯😁
The driver was very thorough and took all safety precautions prior to loading. Most importantly verifying box truck height with measuring device to ensure safety for him and others. The truck has a ac on top which added a additional concerns for bridges. All checked good and he made a safe transport! Thank you for your hard work hooking it up!
Tim was extremely professional and efficient. He did a great job getting our stingray on the truck. He knew exactly what he was doing.
Showed up quickly. Driver was professional and very knowledgeable.
Very nice serviceHe answer question I askThanks
Chubbs wrecker service is and has always been the best in DFW!
Drivers are always professional, dispatch gives realistic time frames.
Professional and quick. The driver knew what he was doing. Quality service and very efficient.
Very professional and extremely helpful. From front office to unhook. Will definitely refer anyone needing roadside assistance to them.
Chubs towing did a fantastic job! They are fast and great on communication. The driver is very Courteous and conscientious. Handled my car with great care. After he delivered my car gave me a call back to let me know the car had been securely delivered. Best towing service Ive ever used in the Dallas Fort Worth area. Go with Chubs
Great. Tow arrived at 45 minutes after call which said 60 to 90 minutes eta. Driver had to get under my dash to allow car to be put in neutral for the tow.
Chubs towing did a fantastic job! They are fast and great on communication. The driver is very Courteous and conscientious. Handled my van with great care. Seriously the nicest and coolest driver around.Best towing service Ive ever used in the Dallas Fort Worth area. Go with Chubs!
Nick was amazing! Super patient, polite, reassuring and helpful!
The was there with in the time frame that they gave me and the driver was very awesome
Good. On time. Knowledgeable and ready to help.
Driver showed up in adequate time and was on point getting the job done safely. Thanks for getting us out of a bind. Great job!
I LOVE Chubs!! Every time I have needed a tow they are the only company that AAA calls that shows up quickly and all the drivers are friendly, professional and helpful!!! I will always request Chubs first when I call for a tow. I wont use anyone else.
I have used chubbs towing for years they always seem to be on time very professional always courteous and willing to help in a tough spot
My car broke down on the interstate. They showed up within 30 minutes! Great!
Cody was great! Very nice and courteous. I was so thankful he was so knowledgeable about my Toyota Prius. Can’t speak highly enough about him and the service!
Great service, on site within 1 hour. Fair price.
Fast and very kind in helping, will use again.
I cant say thank you enough to this company. Accidents happen and unfortunately we locked my keys in my car with my 2 year old son inside. We called local police department but they were not able to get inside. Chubs came as soon as he could and actually worked with another locksmith to open the door in less than 5 minutes. Totoya made it difficult but they worked together to make sure my son was safe. Not to mention did it free of charge. I can not say thank you enough and recommend them to anyone. Thank you!!!!!
Driver was extremely friendly and personable!
The driver was very professional. On time. Communicated clearly. Executed a special placement of the vehicle skillfully. Great experience!
They never showed up(and only after I called them, they said they were short handed and not skilled enough for a motorcycle) but still sent me a “Customer Satisfaction” survey. I waited 7 hours on side of I-20 until a second company came. Thank you Gills Towing!
Fast & friendly service! I would DEFINITELY use Chubbs again & would highly recommend!
Called AAA and they sent out a driver from chub’s who was fast, capable and extreme helpful and courteous. Went above and beyond to be certain we got to a tire place that was open on Saturday afternoon of Labor Day weekend in a town that is unfamiliar for me. What more can I say? Just wow!
Weve used Chubs several times for car towing. They have always been friendly and responsive. I would recommend them.
Great Service!! Great customer service and quick response. Most definitely use service again.
Patrick was polite very helpful and answered every question I had. Knowledgeable about his profession. The best tow service out there.
The driver called me before he left and called me again when he was close. He stayed on the phone with me until he was on location. He was very personable and professional. Really nice guy, certainly appreciate him and the service he provided.
Sorry excuse for a business!!!! Benson bros is a much better company to deal with.
Jordan great gentleman and quality service and knowledgeable. Thank you recommended highly
Prompt - good experience in a difficult broken down car situation. Thanks Chub
Cody went above and beyond! He was professional and kind. Cody not only help me document the situation but provided helpful information. I have never had such a pleasant experience with getting my car towed. Highly recommend!
Thank You Chubbs special thanks to Luis!! Chubbs to the rescue!!
Im so grateful. I had such a hard time getting a tow service out to my area. Chubbs came at the time that they specified and called me to make sure the address was correct from AAA (it wasnt so I super appreciated that they made sure and updated the driver right away). The driver was very professional and friendly.
Great professional service.
They made this as easy as possible for me.
Chubs towing really came through for us this weekend. We had a last minute need for vehicles and they made it happen. Friendly, fast, and professional sevice. They also took the time to make sure everything was right. They checked and double checked.I highly recommend Chubs towing.
Ali was very personable and courteous .
Prompt and courteous service.
He super nice,Took great precaution with my car..Super nice guy!!!
They were there in a flash but the tow cost 520 dollars which seeks outstanding to me. Ridiculous
The guy was awesome, was nice to my nephew who wanted to see his truck. So fast, like took him 20mins
Travis showed up and assisted the situation and was very professional when the other tow truck company had no idea what he was going to do and did even know where to start. Travis came in told us exactly what is going to do and there was no more damage to my vehicle. He did exactly what he explained that he was going to do. He was VERY professional.
My driver Shane was AWESOME! (Did not catch his last name) I made a google account just to write this review!! he turned my bad situation of needing my truck Towed, into a good time, he was funny and polite! Don’t know if he’ll see this but good luck on your heavy duty tow test man! You deserve it! Thank you for taking care of me!
Driver was fast courteous and personable. Thank you Cubs for always providing the same service.
They were the only tow company willing to come out and pick up my truck because of the location and the size of my truck price quoted was exact price they charged if I ever need my truck towed again they will be the first company I call
Quick! A 3 minute phone call and then 10 minutes later they were at my truck. I hope I don’t ever have to use them again but if I do, they will be who I use.
The gentleman was GREAT handled my car gently and professionally. Thank you so much
Called for Chub’s super fast but hubby got to me first battery dead super nice guy
Great customer service!
Super quick and experienced. Showed up within 30 minutes - maybe even less. Got it loaded up very quickly and secure.
Great Job reasonable in price and got the job done quick. Thanks
Tori was great. He pulled up, pulled the car (totalled car) out and loaded it up. He was fast and super friendly.
Chubs is fantastic! They are always available when I need a tow, very quick and knowledgable. I would recommend them if you need a vehicle towed.
Great communication with office and driver. Arrived earlier than expected. Professional and courteous staff. Highly reccomend. Thanks, Cody! 😁
Shane from Chub’s in Rockwall did a great job. He made sure the car was securely tied down without damaging any part of the car. Shane was very professional and pleasant to be around.I recommend Chub’s and will use them again when I need towing service.
On time. Reasonable price. Quick and professional service.
Was told average wait was 60-90 minutes. Truck showed up in 30. Jason the driver had me loaded in less than 10 mins.Excellent 👍 service every time I need it.
Great place to get tow services from. Friendly staff with expertise!
Shane was very polite. His truck smelled liked leather which is a big improvement over past tow trucks smelling like cigars or cigarettes. He was a sweet heart. He also was proficient in his work. Quick and got to the mechanic and off the side of the highway..he was concerned about my safety and who could go wrong telling an old lady she smells like suagr cookies lol
Our driver was great i believe his truck said Tyler boy.
Great experience for me. He called to let me know that he was in route to pick up my truck he was very quick and polite.
Driver was very friendly and listened to my concerns.
These guys are great! Awesome service, professional and friendly and fast!
Thanks for the quick response! Driver was there exactly in the time you said!
We’re out of town and they got the car delivered to the shop.
Driver was courteous and professional
The driver called me to let me know he was on his way and where he was coming from. He asked for details on exactly where my car was parked. He called when he arrived and verified with me that he had my car. Excellent communication and professional demeanor.
Friendly service. Very curtious, and professional
When you a wrecker / tow service, they are good people to deal with. Simple, professional, and they take care of your property. Also great to use for any situation. Any...
Awesome service.... I have used them on several occasions... The driver is the best... High knowledgeable on every vehicle. The best service in the state by far.
They arrived earlier than expected and were quick to load, get my car to the destination and unload.
Towed an inoperable 1950s tractor across town. The operator was polite, and very helpful.
I had a bad situation on my hands where Chubbs was sent to pick up my car. They were stuck in the middle between me and the other company. They were 100% professional with each of our encounters. They kept my car safe and secure during this time. They were very patient and understanding in regards to my situation. I now have my car back and am happy with the way they handled my car.
Driver was on time and very courteous, second they have picked up one of my vehicles and always good service.
Very professional. Took great care loading and unloading vehicle despite it being after midnight.
The driver was very professional and very helpful. Showed up late at night and knew exactly where i was. I will definitely use again.
He arrived checked out vehicle did not need to be towed Very helpful knowledgeable.
Very courteous and helpful driver. My car stalled out while I was with my elderly mother and the driver helped us work it out. Good driver good service.
I called Chubs worried & stressed about my teens car. On the very 1st ring, a dispatcher names Rachel was so patient & sweet. She gave me exact details on what to do. The driver picked my sons car up(off of a busy highway), exactly when she said he would. Just a great business that cares!! I will be using Chubs towing again & highly recommend them.
The driver that picked up my husband’s truck was very nice. He was very professional in what he was doing. He had the truck loaded and gone in a very short time.
Best towing company hands down. Professional, knowledgeable, courteous and kind.Thank you Chubs for responding to our families towing crisis when called.
All workers were great, dispatcher was very helpful and concerned about my immediate need for assistance, and the driver came in the time frame I was told by the dispatcher. The driver was friendly and worked very quickly in getting me to a service center so I can get my vehicle repaired...I will not use another company for my tow needs again!
One of the better towing services available. My only issue is that their wrecking yard is a little hard to find and the path to get to it is a little rough.
Tow truck driver told the body shop my SUV was locked and the key was not in the vehicle. I drove to the body shop and found the SUV unlocked and the key was in the ignition.
Not trustworthy or competent. I have dealt with them 3 times. Twice they were more than 3 hours late and the third time they didnt show up at all and told AAA that they had come and completed my call. The two times they did actually show up, their driver was rude and unprofessional. I would rate zero stars if I could. I would not recommend this company under any circumstances.
First time for my car to be towed due to a fuel pump issue and Rorrey got it out of my garage with precision and care. Definitely would recommend him. Thanks
Excellent service very nice tow operator and very short wait time highly recommend them
My daughter and I were stuck on the turnpike. AAA sent this angel of a driver to come and help us. He was polite and made a point to talk to my daughter. My daughter is autistic and he answered so many questions while making her feel comfortable. (Even calling our car “Harry” like my daughter does!) I would recommend them to everyone!