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Montrose Towing Services
375 Derwood Cir, Rockville, MD 20850, United States
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Montrose Towing Services

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A
Review №1

I recently needed a tow for a rather large out of commission vehicle. I contacted Montrose Towing and had the pleasure of working with Andy who besides being courteous, on-time, flexible, and beyond helpful with the entire process, was also the best tow driver Ive personally encountered. The vehicle was in a tight space, however this proved to only be a minor speedbump, as Andy was able to tow the vehicle without issue. I highly recommend Montrose Towing and if you are lucky enough to work with Andy, even better! 5 stars!

ed
Review №2

Great service. Met me where I said, delivered my car and parked it where I asked, arriving when they said they would (on an Easter Sunday). Polite, professional, cautious, courteous. Very impressed, will use again.

Ri
Review №3

Got a tow from my roadside assistance coverage with my insurance provider. The driver was extremely fast and very professional. Highly recommended.

Ij
Review №4

The drive was on time, very polite and professional. They were able to accommodate my toe request within 45 minutes. The price was fair and comparable to other companies I looked into. Very happy with the service I received today.

Ca
Review №5

The tow driver did a good job. Explained what was wrong and helped me get moving again. Very professional and pleasant.

Li
Review №6

Car stalled in turning lanes I was given 75 min wait but showed up in about 30-35 min very nice and towed me to auto zone for new battery and I was on road again. Nice not having to wait until Tuesday for a shop

Al
Review №7

The driver of the tow truck, Jaime, was extremely helpful, professional and skilled. The service was excellent and quick. I’ve used them twice so far. Same driver.

Ti
Review №8

My car was parked on the side of the road between two other cars. My right front wheel was busted and I could not move it at all. Some how the guy was able to get my car out of that tight spot and deliver it to the auto repair shop with out a problem. It was kind of magical.

ra
Review №9

I was in need of a tow and all of the positive reviews lead me to making a call to this service. On time and professional. The employee that towed my vehicle back to my residence even helped me push it back into a parking spot. Talk about going the extra mile, I couldnt catch Rafaels last name but that man on the Frederick route was great. He is an asset to your company, I hope yall know that and let him know that 👍

TB
Review №10

Fast efficient professional service. Outstanding job. Couldnt be happier.

CG
Review №11

The driver was Awsome! My car wouldn’t start and we got stuck at a busy shopping center, he arrived on time and was able to get my truck out of a really tight space. Everyone was very professional and the price was fair, would definitely recommend them if you need a tow.

CC
Review №12

Jose patiently moved my car backwards and away from the curb. I am very grateful for his gentle, kind character and most importantly his skills in handling the situation. Your company has a very good skilled worker there - Jose, keep him.

Ea
Review №13

Showed up an hour late, but that’s the business. Driver was really nice and got my car to the dealership promptly.

Ri
Review №14

I had to get my car towed. My car is lowered. Rafael took extra care to make sure my car did not scrape while taking it on and off the bed. He was fast and on time. I highly recommend Montrose Towing and their services.

Ed
Review №15

Ive used Montrose towing twice and both times they were extremely professional, timely and took a great deal of care loading my vehicles on to their trucks. This is the only towing company Ive ever had a good experience with. Exemplary.

Me
Review №16

They were so great to work with. They arrived to my car with a flat tire within 25 minutes and were fast and very reasonably priced!

Jo
Review №17

Rafael was amazing. Got my car towed quickly with no damage to my lowered vehicle

Je
Review №18

My driver was Johnathan…he was polite in answering my questions …..and efficient…and pleasant demeanor…I will refer your company…Thanks

Ry
Review №19

Needed car jump, sent someone in 20 minutes and car was running again in 2 minutes (most of which was walking up some stairs in my apartment garage).The technician was extremely professional and fast. Would easily use their service again.

Ch
Review №20

The tow truck driver showed up before the initial ETA, tried to get my car started with a battery pack, and when he couldnt get it started, he towed my car to my house. We have assigned parking spots and they are tight. He got my car in my spot with no trouble at all. Excellent service. I will use them again.

Jo
Review №21

Driver came on time and called upon arrival. He was super helpful and was fast. Great service

Al
Review №22

Driver was on-time. Very efficient. Respectful. Everything I could have asked for from a tow truck driver.

To
Review №23

Quick towing, good price and professional people. Thank you.

Jo
Review №24

Driver was extremely professional, knowledgeable, and made the entire experience outstanding. I must point out what was important to me was punctuality and handling of my vehicle, and I must say, he was on time and couldn’t have done it better.

Sy
Review №25

GREAT SERVICE!!! I called them the evening before and told them I needed a tow in the morning and needed my car at Ford by 10:20am, scheduled for 9:30 and they came 30 mins earlier to make sure it was on time to the shop!! Very pleased! Little bit pricey but the service and professionalism showed!!! Thank you! Will be calling again!

Sh
Review №26

The guy is very courtesy and well careful on towing. We appreciate riding offer for home.

Th
Review №27

Rafael was awesome. Showed up before his ETA. Very nice guy.

Li
Review №28

Made a difficult process a little easier, thank you so much

Du
Review №29

We sincerely appreciate the fast arrival and the professional courtesy given by the driver. Thank to Geicos introduction/referral Montrose has acquired a lifelong customer.

Te
Review №30

The man came really fast he took about three minutes too hook it up and got my car to the mechanics safe and sound that’s what you exactly want out of a tow man

Yv
Review №31

07/07/21. We got stuck on highway 68 about 100miles out of rockville because of weird noise coming out of the front driver side and the car being wobbly… called the insurance which called Montrose towing. They called me back and were very professional gave me the estimate and asked that i confirm the towing (since it was 1.5h away…). I confirmed and they sent the driver. WhileI was waiting and making plans, i checked the car further and realized that the lug nuts on the front driver wheel were not screw and one was actually broken… (costco of wheaton changed the wheels 4 days ago but apparently did not screw them properly… kind of scary… we could have lost the wheel at highway speed but that’s for another review of costco…)Anyway long story short, i tighten all nuts back (5 out of 6 since one was broken already) and tested the car, everything was back to normal so i decided to take the road. I called montrose towing to cancel the tow and even though i had already confirmed and the driver was on his way (for a good 30min), they were very courteous and understanding and told me they would not charge me for the time already spent even when i insisted to pay my fair share.Bottom line: they lost some time today but gain a future client and would definitely recommend them to friends and colleagues!

Vi
Review №32

They towed my vehicle from Maryland to glen Allen Virginia they were on time as stated and handled my vehicle with care. Customer service was great

Jo
Review №33

Responded quickly. Courteous, professional service. It should be every ones go-to towing service.

Al
Review №34

My broke down and I needed it towed and my battery died when I tried to start. The driver came on time, saw my car died and quickly jumped it for me and then quickly loaded my car and towed it for me. Very polite and professional. Ill definitely use again if I need a tow.

Or
Review №35

They did a fabulous job. They sent an appropriate tow truck given the size of my driveway where the car needed to be pulled out of. The tow truck driver was extremely cautious pulling the car out, ensuring not to damage neither my car nor his truck. He was skillful, accomodating, flexinle, couteous and efficient.

Ev
Review №36

Timely, courteous and cautious. Raphael took great care of my bike.

Cr
Review №37

The young man was thoughtful and even tried to trouble shoot to see if he could fix my problem.

El
Review №38

On time, professional and personable. Totally recommend

Ed
Review №39

Fast and efficient service. Glad that this company has qualified people, The manager Andy was very helpful.

Or
Review №40

This professional was simply outstanding, I can’t believe how courtesy and thoughtful he was. He really shocked me because of his attitude. I wish I could remember his name. But maybe this will help him know I’m speaking of his work; He towed my white Mercedes Benz on March 23, 2021 from IHOP in Gaithersburg, MD at around 415pm. This guy was good.

Ma
Review №41

Amazing! Thought we needed to tow, however Jaime was professional and nice enough to show me how to pop clutch start my Hyundai after the regular jump did not work. Was able to drive it over to the garage myself without needing the tow truck, however I learned something new and that is amazing. Thank you Jamie!

Ne
Review №42

Immediate action into helping me out.

Ch
Review №43

Andy was excellent, courteous and extremely patient, got my car to the dealership with care. He also called to let me know the status at drop off. In all, Andy was excellent. Thank you.

ne
Review №44

Professional and good customer service, from Lisa at dispatch to driver, Benjamin.

Ja
Review №45

Contacted them through geico roadside for my VW Tiguan; very professional and courteous driver. Helped my mom change to her spare tire quickly after a nail got stuck in the tread. Had a bad experience with another towing company for my mustang so I was very reluctant to try another one

Be
Review №46

I was very pleased with the response time, professionalism and courtesy of the driver.

an
Review №47

Very prompt, professional and courteous.

Te
Review №48

Great Service. Fast and professional

Da
Review №49

Andy the manager was exceptionally accommodating, ahead of schedule and very patient. At time when I was the most stressed I could be he made it easy. Thank you!

Th
Review №50

The driver showed up about 20 minutes early and was friendly and efficient. He took great care in getting my car on the truck and took care of everything for me. I even made it home in time for my New Year’s Eve dinner!

PE
Review №51

The towing driver very professional called .e when he arrived and when he dropped off car. I like 👍 service will used them again. Great customer service.

Al
Review №52

I think the service is prompt, first rate and properly priced. I recommend Montrose Towing

La
Review №53

Jose showed up promptly, figured out what the cause of the problem was, and got my car loaded and towed quickly.

Th
Review №54

Great guy, patient and gave me insight to what my issue may be. I regret forgetting to ask for his business card but i would definitely recommend this company

Er
Review №55

Transport for a classic car I purchased. Good communication and driver took good care to load car safely. Rates were fair, very professional and very punctual.Thanks for the great experience and getting my car Transported safely and efficiently.

Mi
Review №56

I received service through Geico Insurance. However, because my tow was outside the 20 mile policy with Geico I had to pay out of pocket. Ultimately the pickup was timely, communication with their switchboard dispatch was solid; as I ended up making a connection with the tow driver for future professional opportunities with my car community car clubs.

Am
Review №57

They were un_time with the time insurance promised me,also the driver was very helpful and friendly.I appreciate the service.

Ca
Review №58

The towing service I recieved on a late Sunday night was GREAT! Mr. Jaime Viera was professional, skilled, and accommodating to me in such a distressing situation. He loaded and unloaded my Audi with precision and ease.This towing consultant was also respectful mindful of our current health pandemic. He was informative but kept his conversation to a minimum and remained cordial while in the cab.Thank you for your service! Your time, attention, and effort were greatly appreciated by the grateful client!

je
Review №59

They parked in the middle of the street where no one could get around when they came to give my neighbor a jump start. He totally ignored me when I bonked my horn to ask him to move over so I could go around. He got out of the truck to greet neighbor and only after she asked did he get back in to move the truck over. I would not recommend them and do not accept rude and inconsiderate behavior. Zero stars!

Ch
Review №60

Showed up on time, did a great job, and charged us the original one estimated amount. Will use them again.

Ra
Review №61

Service was prompt. I was quoted 50 minutes and he arrived in half the time, put me at ease with how gently he treated my vehicle and towed it safely to the destination.

Z
Review №62

Driver on time, professional, and efficient. I knew the car would be towed in the safest manner.

Mi
Review №63

I would employ Montrose Towing again because Rafael was patient, helpful, honest, courteous, professional and ready to please. Great service that I highly recommend.

St
Review №64

Man these guys are great, came fast and helpful.

Ph
Review №65

Jose was super helpful! He circled my complex until he found my car gave me a jump and got me on my way! I appreciated his professionalism and friendly demeanor people who can’t get their cars to start could use a friendly face.

pa
Review №66

Jose is so accommodating. I forgot that the car was blocked in my driveway by another car. Jose called and waited till I got there. Highly recommend.

Ma
Review №67

Extremely kind and professional driver and dispatch both. Driver helped with a second jump at the repair shop to get the car into better position, beyond what he strictly had to do. Great experience.

Do
Review №68

Helpful, friendly, did what we agreed and the time estimate was spot on.

Sa
Review №69

Very quick and friendly! Would recommend and use them again.

Ce
Review №70

Gentlemen was very courteous and professional not only that he was quick! Used him now twice and always great service.

Lo
Review №71

Very good service good communication,very respectful,I dont wait to long waiting for them...

Re
Review №72

Tow truck arrived before the time that was given and driver was very friendly and professional. Towed car to the station I requested in no time and we were done. I was very happy with the service. Good job Montrose Towing and Geico!

Ne
Review №73

Jamie was outstanding. He was kind enough to take the time to try to start my car prior to towing. On time and very professional. Thanks for the tremendous service Jamie!!

Al
Review №74

Very happy with the driver and their service.

An
Review №75

The staff who helped me arrived on time and we’re very helpful throughout the process. I am very glad I called them. Highly recommended.

Le
Review №76

Jose came to my rescue! I was broken down on Bradley Blvd. in the heart of Bethesda at rush hour! He called to let me know when he would be arriving and was very pleasant throughout the experience. He made sure my car was safely loaded on the flatbed and took me to the Audi dealership in Rockville. He was friendly and courteous and I would strongly recommend Montrose Towing to others! Thank you

Cl
Review №77

Driver is a pro. Arrived with a smile. Top level truck, service and professional attention in uniform. Left my cel on dash. He turned around and delivered cel.

Je
Review №78

Driver contacted me with ETA, was on time, courteous, and professional. Great service all around. Jose Lemus (driver) is an asset to your company. Make sure he knows this!

Ca
Review №79

My driver was experienced, fast, personable, and professional.

jr
Review №80

Very nice, responsive, and professional.

Ca
Review №81

Very pleasant, professional. He knew it was worth jump starting before towing. Our family was very grateful!

Va
Review №82

Awesome and friendly technician. Will definitely use them again. 😊

ca
Review №83

They were the only company we found to come out after hours for a vehicle that wouldnt start (even though many companies said they were 24 hour service). It took longer than projected but a good experience overall.

Ta
Review №84

I was stranded 58 miles away from home (Baltimore) at a gas station in Rockville and needed a reliable & professional tow. Came across Montrose Towing, and my boyfriend and I called. Andy answered right away and was SUPER helpful in a short amount of time. Driver was dispatched at the right time & driver was extremely friendly & patient most of all PROFESSIONAL. This business also has a beautiful flat bed truck which I requested for my G37x. Thank You Montrose Towing for exceptional service.

Mi
Review №85

Jose was really great and provided the best Tow ride of my life. He was pleasant and friendly and went above and beyond to provide excellent service. Ask for Jose if you deal with this company.

Lo
Review №86

Couldn’t have asked for better service. These guys are great! Kept constant communication before and after service. Left the car exactly where I asked them to. Great business to work with.

Jo
Review №87

Very professional, prompt and took precautions to wear a mask.Definitely recommend.

Ph
Review №88

Geico Insurance arranged service. Technician came timely, diagnosed situation and replaced battery. Excellent!

Sa
Review №89

OMG Awesome doesn’t even come close. Excellent service and compassion from the driver excellent service from the person on the other end of the phone. Sincerely

Pa
Review №90

Driver very much a Gentleman. Also took me to a Mechanic on Sunday to fix car immediatly. Very helpful and kind.

Na
Review №91

The estimated time for the tow truck driver to arrive from the insurance company was 30 minutes but he came in 5! He introduced himself and was very friendly and welcoming towards me. He did excellently in his job showing every ounce of professional quality he could!

Ro
Review №92

Andy is very professional business owner and took care my car even it is late in the mid night. Highly recommended! Thank you!

To
Review №93

Best towing company there is hands down!!!

Ri
Review №94

Professional, helpful and fast. And they arrived in less time than expected! What more could you ask for?

De
Review №95

While it took awhile to find our actual location on Billy Goat trail, our driver never gave up. Super nice guy and ably put the car in the flatbed. It was a bit pricey but overall I am please with the experience!

Un
Review №96

Excellent service

Se
Review №97

Very efficient. Came when they said they would. Took care.

Ja
Review №98

My truck Ford F-250 tow from Walkersville to Gaithersburg MD excellent service👍🏽

Ca
Review №99

Andy is a very skilled driver! Give him a raise!

Wa
Review №100

Its never pleasant when you need to call a towing service, but I was very pleased in every aspect with the assistance I received this evening from Montrose Towing Service. They informed me when they would arrive and promised to call 15 minutes in advance. They called almost exactly 15 minutes before they arrived which was slightly earlier than originally expected. The driver quickly and safely prepped the car and had it hitched up in no time. He took care to insure there was no damage to the car during this whole process. He towed the car to its destination taking main roads at safe speeds to limit possible damage to the car without additional mileage fees. All in all a welcome experience after the disappointment of having to call a towing service. I would highly recommend Montrose Towing Service to anyone in need.

Information
6 Photos
100 Comments
4.9 Rating
  • Address:375 Derwood Cir, Rockville, MD 20850, United States
  • Site:http://montrosetowing.com/
  • Phone:+1 301-468-1104
Categories
  • Towing service
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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