I came to this location with my teenage son for a haircut. Barber Daniel refused to cut my sonβs hair because my son and I were having a discussion over how many inches of hair he wants to cut. More specifically, we were discussing and also asking for an advice from the barber Daniel, but instead of helping he told my son to get down of the seat, and leave the salon because he is not going to cut his hair since we are giving him an anxiety! The CLIENT IS GIVING HIM ANXIETY??? Have you heard of professionalism?? Have you heard of customer service??? When we called a manager, even a manager couldnβt take any action. He just claimed that he cannot do anything if he has anxietyβ¦. This is ridiculous!!!!!! Never ask Barber Daniel for service here you never know what excuse he will give for treating clients this wayβ¦ The worse experience ever!!!!
Lady was in such a rush. Pulling hairs with the clippers and moving so aggressively it feels like my head is rug burned. All I needed was a fade on the sides and back cleaned up for the weekend so its not like it would have taken long to begin with. I get I was a walk in but if you didnt have time to fit me then tell me when I ask. Hundred percent with I didnt stop in.
Barbershops! I have patronized barbershops of in different communities. But there is one employee who makes this Floyds Barbershop great. Rita took care of me and my wild to style hair. She knew exactly what I was asking for in a haircut, and made my day great.
Very friendly staff. I am always happy with service there.
Iβve been going to Floydβs in Rockville since they 1st opened up. Before going to Floydβs I was never happy with my haircuts no matter where I went. But when I went to Floydβs for the 1st time I had the best haircut experience I had ever had and thatβs when I decided right then and there that from now on I will be going to Floydβs for my haircuts. I usually get my hair cut by Alexus or Kathy and they always do amazing jobs! Whatβs great is their prices are not absurd like a lot of the other fancy barbers and hair salons but you get the same quality cuts as if youβd gone to a place with they charge you a lot more then why Floydβs does. Thatβs why I am a loyal customer to Floydβs! You guys are the best!
Go for the cuts, the tunes, the vibe, and ask for Dru. You wont be disappointed.
I usually go to the Floydβs in Gaithersburg,but today I couldnβt make it so I got an appointment here snd Max was my barber let me tell if you are a black woman who wants a professional hair cut ask for MAX my hair looks great and he does hair color tooThank you ππΎ Max I will be back
They did a fantastic shape up for my kiddos!
Definitely try out Floyds. I wanted to lighten my hair to platinum blonde and also trim a few inches off my ends. My friend Kathy, a stylist here, recommended I book an appointment with Stephen, the shop manager, so I did. When I first walked in the shop, I was greeted by the friendly staff at the front desk. The shop had a cool vibe and sleek decor with all the wall art and awesome playlist. What would normally take me a 6+hr session at other salons, Stephen finished in just about under 4hrs and the results were exactly what I wanted. Hes such a knowledgable person and manages the shop extremely well and professional.
Roshell is fast and does an amazing job
Ive been twice as I was back in the MD area for a family emergency and I took a chance on Roshell C. my first visit. She was outstanding- professional, compassionate, and made my hair not only look great but stay looking sharp as it grew back between cuts. Shes also cut my hair for two very important occassions, and Ive been thrilled with the results each time. I took a chance based on Google/Yelp reviews and previous good experiences with Floyds back home and have zero regrets. If youre a guy seeking a good, clean fresh cut and fade with a personable, dedicated stylist, go to Roshell. Her attention to detail kept me coming back, and I will now be a loyal client any time I find myself back in the area.
Hello peeps! πI canβt believe this place doesnβt have a better rating, because this was my favorite barber shop experience since cutting my super short one year ago.I have gone to many of the other shops in the area, but this was an experience above and beyond my expectations β¨πβ¨My hair stylist was Sarah and she cut my hair absolutely perfectly! I have never been so happy when leaving a barber shop ππΌHuge bonus: when you get your hair shampooed, they give you a hot towel on your face and it feels amazing πGo go go! π₯°
Nice place but nothing great, I walked in and the place was empty 4 employees hanging around and they say you have to schedule an appointment
Clean, professional, and great cut
Tana always takes great care of me, very thorough and professional!
Good vibes and solid haircut
Ive been going to this Floyds for over a year now and the first time I went I had Kathy cut my hair. She did such an awesome job I havent let anyone else cut it since. If she ever stops being a hair stylist Ill probably never get a haircut again because shes the best. Book her next time you need a cut, you wont be disappointed!
Great service. Fun, yet professional atmosphere.
I had a appointment at 11am. They called me at 9:00am to confirm. I get the the location in Rockville. The receptionist told me that a hairdresser called out and they couldnt do my hair til maybe 3pm. He told me that they called to let me know. No one called me. The place is pretty much like the Hair Cuttery.
Iβve gone to several people to get a haircut and each person did an amazing job. It doesnβt matter who you go, youβll get a consistent and get haircut. This past time I saw Stephen who was very detail oriented, friendly. The price is reasonable, located in a convenient place and they always take walk-ins but I recommend calling ahead. You can even check who is working on a given day.
I got my hair cut here a few weeks ago by David S. and he did a really good job. He was very meticulous and took his time and even went over the allotted appointment time. I was very happy with the results. The folks at the counter were very friendly when I came in and the shop was kept very clean. Ive been to several Floyds locations and have always been happy with my experiences.
Pretty good! Great atmosphere and friendly stylists. 4 stars because it can be slightly hit or miss depending on who you get, but not bad by any means. Better to schedule appointments, but they do take walk-ins.
I have had Kathy cut my hair there many times and every single time is the best hair cut experience I have ever had. She gives a really nice cut and fantastic service from the time I arrive until I leave out of the door. 10/10 Would recommend to a friend.
David is awesome - 5 stars for him alone. I have been a customer of his for three years now.For the owner: please put the sunshades back up on the garage doors. This time of year, customers with appointments from 3-5pm are blinded by sunlight as the sun beams directly into the storefront as it sets. Luckily, David being as accommodating as he is, he moved me to another chair for my appointment out of the sunlight. I would love to bring my rating back up to 5!
I usually get my haircuts at salons, however I miss the barbershop feel but I was hesitant to try new places. But here at Floydβs, itβs like a mixture of the barbershop feel and atmosphere but with that great salon service and treatment.Kathy C. Is amazing. Her fades are great, she works fast, has a great personality and sometimes a conversation with her is just what you need to get through a tough day. She is very particular, asks you first, explains what she will do, and then asks again to make sure you know what type of cut youβre getting. This is very important for me as a customer because often times I try places and they cut me up and itβs not what I was expecting.Check out her schedule online and book fast with Kathy!
I was in this location. Its pretty pricey but i gave it to try, maybe this is worth it. Unfortunately its no difference than regular haircuttery.Haircutter stylists are same as regular haircuttery.(at least those who cut my hair).Last time one stylist showed me attitude, however i tried not to argue and showed her my old picture that i want to get back hair style on. I think some people doesnt know customer service.Also today 3 hair stylists were seating on the phones and doing nothing, and i had appointment and came 10 minutes late, so when i came in, reception didnt want to take me and told me to come later today since i came late. I understand my fault but barbershop was empty with no clients. So he didnt even suggest me something in timely. I dont need really difficult hair style, just regular one.I guess im gonna keep looking for local nice barbershop with professional people, where im gonna feel comfortable, whos gonna appreciate customers and not showing attitude.Would not suggest that for this price.
Fantastic place for a great cut without frills. Looking around for a new place, I came upon Floyds and tried it out, and I am happy I did. This place has a great vibe and really gets down to what you are there for: a good cut. Ive worked with both Max and Stephen and both gave me exactly what I wanted with trained hands. Highly recommend this barbershop!
Looks like a good place, does straight razor which is the what I have been looking for but the front desk cant seem to figure out how scheduling works. I called in an appointment for 5 pm, the young lady on the phone was pleasant and confirmed the appointment twice on the call for 5 pm. I arrive 10 minutes early, the young man told me they have me scheduled at 6 and there is nothing they can do. So you lost money and a customer due to poor communication and scheduling. Its a shame too because its basically in my backyard and I get a hair cut at least twice a month, this would have been great for me and the business.
I get my haircuts here from time to time and I enjoy the aesthetic they have. Their house hair products are have a great scent and leave your scalp tingly from the peppermint. They accept Walk-ins which is what I usually do but set up appointments when I have a busy schedule.
Roshell is awesome! Super positive and a great colorist. Lily is also really friendly and talented, Id recommend either of them. A little pricey but the customer service and the atmosphere are worth it.
They did a great job on my autistic sons hair.
Kathy is great! Her haircuts are the only reason I drive 20 minutes out of the way for anything. Highly recommend for anyone looking for a fade.
Love Flyods. Great haircuts. Theyre really good at doing edgy hair styles. I usually get a beard trim too. My wife and kids go here now too. We just got tired of getting the same boring cuts at other budget brand locations.
Came in to chop off the vast majority of my hair. Although excited for a super short cut, I was a bit nervous as well. My stylist Lily was absolutely awesome. She worked with me to get my hairstyle to exactly what I wanted, was friendly, and altogether seemed like a cool person. Floyds is now my new go-to, would recommend!
Easy to get appointment or they take walkins. Reasonable prices. Very nice staff
I regularly schedule a cut with Kathy C. Shes the BOMB. She knows what I like and pays excellent attention to my beard. I always walk out feeling FANTASTIC. I very much recommend her.
So I was growing out my hair for the last three years and had beautiful long hair past my shoulders in length but I had decided it was time to make a change. Terrified to get a haircut, was an understatement to how I felt. Alisa managed to give me the best haircut and styling I have ever had. She took her time to figure out how my hair fell and parted to give me the best final product. I will be a return customer now thanks to her and her professionalism.
First time getting my haircut there. Great atmosphere. Great conversation and customer service. Amazing barbershop overall. Coming back next time. Price is worth it.
Ms. Roshell does an amazing job cutting and styling my hair!! I am always satisfied with the end results! Such a wonderful hairstylist and always a pleasure stopping by to not only receive a stunning haircut but magnificent customer service as well! Thank you very much!
Good cut at a good price. They take appointments so no waiting.
Ask for Sarah H.Sarah is awesome! She took the time to listen to what I want. Gone to more then a couple places in the Rockville area but havent found someone as good as Sarah. Thank you!Hope you are well look fowards to seeing you again.
Had an awesome experience. Thanh was very friendly and attentive. Listened to how I wanted my hair cut and did it just like I requested it. I like how the front section (a large garage door) opened up and made the place feel very airy. The hot towel and shoulder/neck-rub was a nice touch. I highly recommend this place and I look forward to making this my regular barbershop.
Lily did a fantastic job with my haircut and bread trim. Listened and checked in throughout the process. Great attention to detail with the beard. Thank you Lily and Floyds!
Overpriced and I donβt think they could keep an employee if their lives depended on it. Also most employees have terrible experience.
Just not clean
Very knowledge staff. They work very fast. And friendly people. Great front desk service.Price is a bit higher than where I usually go. But I wouldnt hesitate to have them cut my hair in the future!
I will never go back! I was lied to. When I made my appointment. I asked if any of the barbers. Can do a flattop. I also, asked if I could have a straight razor shave. On the back and sides of my head. With my flattop. Finally. I asked if they could trim/square off my big beard off. I was told yes, to all 3 questions. Well when the barber was done. I didnt have what looked like a flattop! I didnt have the back and sides of my head straight razor shaved. And my beard was trimmed rounded. Not squared! I asked the barber what happened. He said he can kinda do flattops? They never do straight razor shaves. On the back and sides of your head! They wont let me give them a half a star on here?
Always quick and friendly. Also love that you can make an appointment online
Have never had a bad experience here and have had 5 or more different employees cut my hair. Gary W is the man though! Best cut Iβve had in years! Literally just walked out but had to give kudos right away!
My most recent experience with Floydβs 99 was exemplary by Assistant Manager Stephen P. Typically, I am a walk in customer who will have my his cut by anyone (All who have been good) but I will be back specifically for this gentleman. He is as talented as he is personable. 5 Star service with a smile is hard to come by, and I hope that after reading this review you all will understand as I do.
Great haircut and service by Raquel and the staff here. Clean and friendly service. It has become my go to spot for haircuts.
Max LISTENED and gave the exact cut I wanted. It is also clear he has talent and experience. Dig the rock atmosphere and Max did a great job. Thanks!!
This place is quite cozy for a barber shop. The waiting area is great with all the reading materials and a nice TV. Also well-ventilated. The longest that I ever had to wait was about 5 minutes, which wasnβt bad at all.
I love this barbershop. Theres a lot of variety in the style of the staff, and they each have their own flair - but if you know exactly what you want they know just how to provide it. Those working the counter are always incredibly courteous and helpful, and go out of their way to get you in as quickly as possible.
I dont know why they even have a one star! I had my hair done by one skinny black girl and it was terrible. This people dont know how to fade the line between top and side. I could do it better myself..For that price I was expecting much better service. Definitely not going back
Came in with a ton of gangly unruly hair after mot having a haircut in a while and I am very picky about finding a great place to get my hair done if even decent. Seen the reviews of Rochelle C and decided to give her a try. SHE WAS AMAZING! Gave me a great haircut and listened to all I wanted done! Would definitely recommend giving her amd this shop a try :)
Great service. Attentive cut. Clean and well maintained interior. Definitely going back even though the price was a little higher than my usual budget. Good stuff!
They did a good job. It was my first time there. I get a very short haircut and theres not much to it, so I cant say anything about people with long hair of the quality of services offered. The chairs are very comfortable and its a very laid back atmosphere. People working there were friendly.
I used to be very careful with my barbers and have been going to the same person almost 10 years in NYC. Lately, Ive been doing clipper cuts and figured how can you mess that up, right? Well, apparently you can! I am visiting my parents in MD and decided to go to this place. My experience here was HORRIBLE! I paid almost $30 for a clipper cut including tip and just came home to spend more time fixing it up myself. The front was uneven, sideburns uneven and not blended with the rest of the cut, the neck is just terrible....uneven, cut into the hairline and worse of all, a huge razor burn line form the clippers. Ive never had this before, assuming a dull clipper or maybe the stylist pushed to hard...I had to put cream on my neck and hoping it goes away soon. Also, for the price I paid, their website says I should have gotten a hot lather neck shave....that definitely did not happen.To make it even worse, when I came up to pay, the cashier tells me that I was given a shampoo for free (I never asked to have a shampoo). So youre telling me I could have potentially paid $29 (before tip) for a messed up clipper cut? This was obviously to try to get a bigger tip. The stylist was standing right next to the cashier while I was paying and only walked away after I paid and left the tip. What a shady place....Update: Second day and the clipper cut/burn is still on the back on my neck (across the whole neck where the hairline was trimmed). Ive never in my life had such a bad experience with a haircut. They should not have people that cut hair like this working at a barbershop
This is the most hospitable barbershop.Every one is nice, and the service is perfect.
First off this place is no barbershop! Its akin to a sports clips or hair cuttery shop.Anyway, I was in the area for work and had some extra time so I stopped in, to what I thought was going to be a barber, for a cut and fade. The only redeeming factor here is that the staff is friendly. The person that cut my hair was, again, friendly but I had to remind them multiple times about the length on top and that the side and back needed to be faded. The buzz on top is fine but the fade is lacking. The person was messy with the cut as they had hair flying all over and just tried to use a towel to brush it off. Then knowing that I was headed to a meeting after they didnt even offer me product for my hair. And this might just be a pet peeve of mine but the person who cut my hair only had plastic clippers. Oh and no straight razor!If your looking for a sports clips were they cut like theyre fresh out of school but is themed around music then this is your place. If you prefer a real shop then I suggest you look elsewhere.
Shoutout to Kathy for always doing an amazing job! Professional, fun, and always has me looking good!
I would suggest the barbers more than the stylists. There does seem to be some regular turn over of the staff but a solid pick for a great haircut at a reasonable price. Very LGBTQ friendly, if you have a female body but you prefer to rock a male haircut this is a very comfortable place to go
I have been going here for about three years. The cut I got today was the best ever. Always quality service.
A cool and hip barbershop. Nice atmosphere and cool people. Wouldve gave 5 stars but I was booked for an appointment for a head/face shave and none of the barbers there at the time could do it. Seemed like they made a mistake and the barber that does shaves was coming in about 30 minutes after my scheduled appointment. Had to wait 40 minutes to be seated, but got a 25% discount for waiting. Would come back again but next time I reserve I will ask them to double check when they have a the ebarber scheduled to come in.
Ive been going here for awhile now, just to have Kathy do my hair. She does a fantastic job every time I go and is so much fun to see, 100% satisfied every appointment.
Friendly staff and the place is nice. However I still had to wait about 15-20mins even after making an appointment. My haircut was pretty disappointing and I got a cut on the back of my neck. But Im going back becuase theres a guy that works there who did a fantastic job with cutting guys hair (I got mine cut my someone else). So well see...UPDATE: I got my cut by Max and he did an awesome job and provide great service along with the customer service from corporate. Definitely going back.
Jesika was very detail-oriented, careful, and methodical in her styling, and made me feel very comfortable with a cheerful mood and kind words. I had walk-in appointment after seeing the shop, and long-overdue for a haircut, and I am very happy that I was chose to stop by.My hair is now several inches shorter, out of my face, but at the perfect length where it can still be tied up, back out of the way without any way-ward strands flying around. Thank you Floyds 99 Barbershop!
Rolled up tonight for the first time, had an appointment with Gary who I requested based on some other reviews. Dude took a look at the photos I brought, explained what we might need to do differently because of my hair type, and within what felt like five minutes I was done and it was perfect. I havent had a good haircut in ten years, and Ive tried other barbershops, high end salons, and cheap places all around this area and never been happy. I WILL NEVER GO ANYWHERE ELSE.
Just got cornrows and a fade done by Roshell and I couldnβt be more pleased. Sheβs a really nice women we had a great conversation and sheβs great at her job. Iβll be back for sure.
Great place. Difficult parking. Horrible haircutHair line was left uneven and she left hair right behind my ear. I expected better service for the price. Maybe the other barbers are better.
Roshell C. cut my hair and did an excellent job. Her conversations was pleasant and appreciated. She was fast and very efficient. Havenβt had my haircut by a woman in a longtime, so Roshellβs touch was softer than male barbers. Sheβs a lot easier on the eyes as well. Overall my experience at the shop was a really good one. I will definitely go back again and I recommend you to try Roshell if you go.
Great atmosphere. Great haircuts but the couple of times I came Id notice the trimming around my ears was off. Enough to be noticeable. Great service. Walk-ins can be annoying if you havent scheduled a time ahead.
Iβve been coming here since they opened. I feel like typically if you want to go to the barber you only have the option to either go to one of those cheesy franchises, a rough looking strip mall barber, or an expensive salon.This place is unique and the price is fair. Dave does a great job.
Nice clean i have a good experience Kathy Im not mistaken, she is really good i love my haircut.
This is a dual review for Roshell and Kathy.Kathy - I usually go to Kathy. She is always bubbly and in a good mood. I tend to visit her every 2-2.5 weeks and she always does a great job on my hair. I dont even really need to tell her what type of haircut Id like anymore because she just knows. Go see her!Roshell - Roshell cut my hair over this last weekend (I had an urgent need for a cut) and she was a pleasant person. She remained talkative and friendly. I was satisfied with my haircut that she gave me.
I had a really weird experience here. I went in a little before 8pm and used their bathroom and sat down and then waited. The receptionist never greeted me and so I just waited for one of the barbers to be free and both of them had customers so I waited for over 30min and I checked again and saw that since they had only one customer the other barber had started doing other tasks and I asked if I could get a haircut and it turns out they thought I was waiting for their one and only customer. Despite the fact that we hadnβt come at the same time and we hadnβt spoken one word to each other, they assumed we were together. Also they thought I wasnβt waiting for a haircut because they apparently donβt take walk-ins! WHAT?! I have never heard of a barbershop in their price range not taking walk-ins. I confirmed with someone else that that is weird. Plus it doesnβt seem to say that anywhere online or in the shop, so they should probably fix that. And I think the receptionist would know more of whatβs going on if she spent more time at the front desk and was a tad bit more observant, with better customer service. This situation could have all possibly been fixed, because it was a misunderstanding, but they were just like βoh, sorryβ and didnβt seem particularly concerned about me spending over a half hour in there for nothing so I wonβt be trying this place again.
Got my hair cut by T and he was pretty great. Took attention to detail and made sure the cut was done well.. I definitely recommend this barber and also make sure you call in advance to book a reservation
I went to get an undercut and got half my hair shaved extremely unprofessional this is the third bad haircut i have gotten from this place and will never be coming back
I have been a long time customer of this barber shop. I make sure that I visit every two months, because my hair grows faster than most people. I like this shop because they know exactly what to do with my hair.
Spent many years finding the right barber, then I was lucky enough to get an appointment with David. Hell cut your hair right every time. The front desk staff has messed up with over scheduling before, but some recent hires have been consistently better.
I went in for a beard trim and shape up it was $34. The stylist was very friendly and did a great job but I paid $24 for her to line up the back of my head. This place canβt seem to keep the same employees for more than a few months.
Absolute best. Sarah H. did a wonderful job and I will definitely be back!
Great atmosphere and stylists! Roshell C gave me an amazing haircut and shampoo!
Frequent customer. Came in today with a bush of a head, told Roshell I wasnβt sure what I wanted just not too short. Roshell suggested a scissors only cut, βsure sounds good,β I replied. Then let me tell you the magic started, with a flicker of inspiration she said, βdo you mind if I use he straight razor?β 20 minutes of pain (the good kind?) later and voila, she killed it. Thanks for the awesome cut Roshell!
Hip! Great barbershop. Great cuts. Talented stylists. Just like the original in Denver.
Kathy is my fav and she dose an awesome job. Go check her out.
First time I went, the hair cut was awesome. The second time was cut a little too short, I think they were rushing due to closing time. Will return and report back how it goes.
All should experience a Quality Beard treatment from Chris at the Rockville location!Big Guy.
Roshell was great! Great conversation and a fantastic fade.
Dont bother unless you have 2-3 hours of your weekend to dedicate to getting a haircut. At 2:40 my wife was given a slot of 3:30 and I was given a slot of 4pm. All the while Im looking at no fewer than 5 empty barber chairs and matter of fact, rude treatment from the woman at the front desk. Obviously an ownership who cares more about cutting corners and the appearance of exclusivity than actually providing a service to customers. Im sitting here watching person after person walk out of this location because they, like me, dont give over their entire weekend to a haircut at an obviously incompetently run barbershop. I loved the Floyds in Crofton, but the cuts and the staffing at the Rockville location have been very disappointing.
I got my hair braided and faded by Roshell and it was handsdown one of the best cuts Ive ever had. I highly recommended her to ask my friends and I recommend her for you too!!
Been cutting my hair there since 2 years ago, good music, very clean and the staff is very professional.
Went in to get the back of my neck trimmed a little, walked out with some kind of skrillex hipster side fade thing. I showed them a picture of ME and what I wanted and They absolutely destroyed my hair, not even close to what I was looking for. Good thing it was a day before a wedding. Didnt make me pay because they knew it looked like crappie. Saving 20 bucks is nothing compared to looking like a fool. Go to a real salon, avoid Floyd.
Hair was not cut well. It was very uneven, to the point that I had to go elsewhere two days later to have it fixed. The new stylist had to spend awhile fixing it and consulted other colleagues.It was a shame because the barber was very nice. Could have been a bad day?
They say never let a girl touch your beard or hair but Kathy kills it everytim . No one else I go to!