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CRG Auto Body & Repair
1221 Taft St, Rockville, MD 20850, United States
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CRG Auto Body & Repair

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St
Review №1

This place is fantastic! They were able to fix the issue I was having the same day I called. Tony gets things done and puts the customer first along with Nelson and Chris that make the process as smooth as possible. I was very impressed by their work and highly recommend this auto body shop for any car problem you are experiencing. They really do it all and would give more than 5 stars if possible!

Pr
Review №2

These folks do AWESOME work! We took them a wrecked mess and got back a shiny, new-looking car. The work truly is amazing!Whats more, the employees of this business are really nice people! I had to take the bus to retrieve my car, and once off the bus, Google navigation was confusing and had me walking everywhere BUT CRG Auto Body. I walked up s steep hill TWICE based on faulty Google navigation (Ive had multiple heart attacks! Boo Google!) I finally called CRG and a delightful young woman talked me in and stood out front of the business until she caught my eye. What a wonderful person!And ultimately, their work was perfect. I highly recommend CRG for auto body work.

Ma
Review №3

They provided me with professional Service. This family owned auto body shop it’s great and they make you feel like they are not ripping you off. The manager “Nelson” it’s like a car “guru” he knows everything and he will always try to find a solution to your problem. Overall 5 stars is not enough, they are great. “Highly recommended”

Ne
Review №4

My otherwise really nice 8 year old Hyundai Accent got hit 3 weeks ago. CRG was approved by the Insurance company. They only took a few days, they even buffed out a few spots elsewhere on the car too so it looks better than before it was hit.I am very pleased !

J
Review №5

They are FANTASTIC! Absolutely great people, fast work, they call frequently to inform on vehicle status, and most importantly, pricing is reasonable, and they do quality work!

Me
Review №6

Thanks! So much! Everybody at CRG! CRG was on the list from my auto policy. They did a great job communicating with me in the pandemic. The auto body work was excellent and the car was immaculate when it was returned. The staff was easy to talk to, patient and kind. Thanks again, Melissa PA-C

Me
Review №7

CRG is very efficient & patient! Thank you

Wa
Review №8

CRG came recommended to me from a buddy who knows the owner, and Id also recommend them. Ive been here twice. The first time was for a minor dent on my rear quarter panel which I decided to pay out of pocket. My car was ready when they said it would be and the job looked great. My most recent visit was due to a buck ramming the side of my Honda Accord. Again, I chose CRG (this time through insurance), and I couldnt be more pleased. I dealt with Nelson and David, and again I couldnt be more pleased with the experience. Same for the young ladies in the office. CRG is clearly run by dedicated, hard working people, and their professionalism/customer service is top-notch.

Ab
Review №9

CRG was amazing to work with. Everyone was extremely friendly and professional. I’ve taken my car to the dealership and had to wait 4 weeks to hear anything. CRG had my car ready in 4 days! When I got it back it was vacuumed, windows cleaned and interior polished. I couldn’t have asked for a better experience! Thank you CRG you earned yourself a loyal customer.

Ja
Review №10

Good clean work. They communicated effectively with the insurance company to make sure that my truck was taken care of as required. Courteous, kind, and honest folks that were refreshing to work with (in contrast to many shops where I usually feel I am getting stiffed or ripped off...).I highly recommend them!

Me
Review №11

Wish I could give these guys more than 5 stars! Not only were they extremely professional they were warm and welcoming. Had my brand new 2019 Lexus rear ended and I was worried that it wouldnt look like it did before but when I went to pick it up it looked the same as it did when I bought it from the dealer, I was amazed! I would recommend this shop to any and everyone I know. Hope I dont have to go there again but if I do I will not hesitate to go back. Thanks CRG team for everything! (Oh they also cleaned my car so well it looked like I paid to get it detailed)

va
Review №12

Nelson and David were very friendly always smiling. They answered all my questions and explained with details what needed to be done. My car looks amazing you cant even tell that i had a accident thank you so much CRG. keep up the good work guys. I would recommend this shop to any and everyone I know.

Ry
Review №13

Professional staff and timely repair of vehicle. Stayed on schedule. Car delivered sparkling clean inside and out as well which was a huge plus.

Ry
Review №14

My wife and I had an excellent experience with Tony and the whole CRG staff. We were getting body work done after an accident, working with the other partys out-of-state insurance company. CRG made the whole process a breeze, even when there were further damages discovered after the initial estimate. It is the type of business you hope you dont have to use more than once, but I will definitely be returning if any body work needs arise!

Ja
Review №15

Really helpful, knowledgeable, accommodating and provide excellent customer service. I fully trusted them when I arrived and when I left. Thank you so much!

Ma
Review №16

I am going to give them a middle of the road rating.....they could have done better.....I have in my life seen much worse....they are a good business on the verge of expanding...a little overwhelmed but in the end ...able to keep up..I should point out that I did say they are growing as a business and that kind of success doesnt happen to people who dont work hard....would I go there again...yes....would I recommend them to some one.....yes....the further away from the time of this posting you go....I think the happier you will be with their performance...like I said they are a successful business on the verge of growing bigger....lets give them our support and see them shine....good luck guys....🎅

WI
Review №17

CRG Auto body is the best shop i have ever gone to and get my bumper painted, buffed, and even washed. Price is perfect, the staff is amazing, and they got the job done in one day. Ask for Nelson he is a really great Shop Manager. couldnt be more happy! Thanks CRG in Rockville !!!

Ke
Review №18

CRG Auto body and repair are one in a trillion! They are always happy to answer any questions you may have or explain the steps to getting your vehicle fixed. This is the third time I have used CRG in the past 5 years and everytime my vehicle looks brand New! They do amazing work and I think you should check them out for youurself. I have a 2014 Honda Accord. I am so lucky I found such an unbelievable place for customer service and for getting my vehicle fixed! Thank you so much to the whole team! Also my car was washed and polished and looked beautiful when I picked up my vehicle!

Va
Review №19

I just got my car back from them and it seems they did a great job I highly recommended

Mi
Review №20

Could not be happier! Excellent father and son run business. They are both very friendly and fair with pricing. I have taken my vehicle to them twice this past year and have been very pleased with their work. Highly recommend CRG Auto Body!

Ho
Review №21

An amazing and professional crew! If you are looking for an honest, reliable mechanic, look no further.

Ta
Review №22

It was very bad for my car to be repaired and after I got the car, the points needed to repair were relatively normal but the important faults were in the parts of the belt molding and the internal parts. In places that are not well looked at and where the lights are attached to it is not as accurate and accurate as the place of the tire and on the tire pressure they did not connect their sensors together and after that I said and Everyone promised and did not call me back, it took a lot of time

Le
Review №23

Great job repairing my minor damage and convinient location off Gude in Rockville. I feel like they really exceeded my expecatitons so enjoy the positive review! The price was right too.

Ru
Review №24

This place is great I took my car in for a repair and it was fast and very professional!! Would definitely take my car again!

Se
Review №25

This is the best place to get your car fixed!!! They are very proffessional and offer great custumer service.

Ja
Review №26

I could not be happier with results of my Toyota Corolla . They have great customers service skills .They explain and educate their customers on the repair process . Highly recommended . Thank you very much for helping me with my vehicle repair .

Ka
Review №27

It was my first time with dealing with the insurance & taking my car to a dealer to get it fix, thankfully the place I close which it was Crg auto body Rockville md, was amazing the customer service they have was good, Nelson helped me & told me step by step how the process was going to be, they drove me to the inter price to get a rental car, when I got my car a few days later, I was amazed with the great job they did, the paint & details they did with it looked very well done. Im glad I went to them for my first time with the car issue. Im very happy with the people that work there & their services

An
Review №28

Great Customer service !

Wi
Review №29

Great service.

Cr
Review №30

Customer service was A1, they showed me exactly what was wrong and explained it in great detail. Other shops just tell you a price and fix it.

Ne
Review №31

Superb

Ra
Review №32

Good service

Je
Review №33

Amazing work!

Er
Review №34

The attention is personalized and very professional, they helped me with everything necessary to repair my vehicle, they also contacted my insurer ...

Wa
Review №35

Quality in Services

Information
36 Photos
35 Comments
4.8 Rating
  • Address:1221 Taft St, Rockville, MD 20850, United States
  • Site:http://crgautobody.com/
  • Phone:+1 301-444-4450
Categories
  • Auto dent removal service
  • Auto body shop
  • Auto glass shop
  • Auto restoration service
  • Car detailing service
Working hours
  • Monday:8am–5:30pm
  • Tuesday:8am–5:30pm
  • Wednesday:8am–5:30pm
  • Thursday:8am–5:30pm
  • Friday:8am–5:30pm
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible entrance:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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