Great service. Although we had an appointment at another facility the gentleman that greeted me at the door was very nice and went out of his way to get me in.

Tom Prince is the bomb.com, he is always polite, laid back, and he always take care of my tax needs. If you want good service come to Jackson Hewitt on West State in Rockford, Illinois and ask for Tom!!

Vidal Maneilla was very helpful. I appreciate his time and effort in getting me back my maximum refund.

Jacky s!thank you so much for helping me and my family with to he best tax return ever😆

He was awesome.. Tom was very polite and professional... Awesome

It was great I in joyed the help they gave me.

Very nice staff. Was very helpful and quick. Love having money go straight to the serve card for easy access. Definitely recommend this location . Tina was very helpful and told me things no one else has in the past. Thank you Tina and jackson Hewitt.

Very nice people and answered all of our questions

Steve Suttle was very attentive and explained each and every step in detail for us. Best tax prep experience i have had in a VERY long time! This is gonna be my new location every year.

I havent been there yet

Great People, Nice Communication. Was very understanding with me knowing I’m young filing my taxes lol. I’ll definitely be back

My tax preparer was very knowledgeable and answered all my questions I’ve been filling with Jackson Hewitt for the past 12 years.

Amazing service, skip the extra and get to the point! Able to use your last check stub for an advance!

I had a very great experience with them they were very helpful and very respectful and explained everything so i would understand

Steve is great, very helpful and explains things in a way thats easy to understand.

Great business and great service

Ive been coming here for twenty years..such a professional environment..I recommend anyone to go to Jackson Hewitt..see ya next year..

Steve was very helpful and explained everything so it was easy to understand

Tax preparer was very helpful and answered all my questions. Very professional.

Mr. Suttle has been filling my taxes for 2 yrs. I will be coming back next year.

Tom prince👌👍

Friendly staff.

Awesome