Have used this service for a few years. Excellent service and always give my elderly Mom extra care. Pricing is fair and gratuity is well deserved. Thanks again. Booking another round trip to Ohare today!

This company is trash and a scam. I never once spoke to anyone from this company after multiple phone calls and emails unanswered they still had to the nerve to charge me for a ride we never confirmed. Of course the emails and phone calls after they charged me continued to be unanswered. Do not use this company. Way better options in town.

Nice service, our driver Nigel arrived on time and was pleasant, courteous, and got us to the airport on time and safely, would definitely is again, THANK YOU!!

My flight was canceled and rebooked, so I notified this company of my new pick up time. Not only did the driver not show up, he was very rude to me on the phone. I ended up being stranded in Belvidere at 3am with my baby. I contacted the office for a refund and they said I would get my money back. Now its been a month and they are ignoring my calls and emails. DO NOT USE! THEY ARE RUDE AND UNPROFESSIONAL.

I would totally recommend this company! Our family was headed into O’Hare from Rockford and didn’t want to have to deal with parking a car so were looking for a company to take us. I was a little nervous based on some of the reviews, but the whole process was seamless. You just book on their website and then I called to ensure they got it. They answer the phone live, most of the time, so don’t be nervous if you don’t get someone on the first try. The driver, Nigel, showed up early and texted me when he arrived. He is super polite and very kind! Once we got in the limo we were pleasantly surprised to find it stocked with water, soda, beers and white claw!! Will definitely be using this company again!

I dont know why theres so many bad reviews cuz this is a very good driver came on time and was very professional i recommend this business to everybody

After fracturing my foot, (prior to a scheduled flight for Thanksgiving), my daughter hired A1 Rockford Airport Limo to transport me to O’Hare. It was an exceptional experience from beginning to end! Pickup was on time, driver was courteous, considerate and responsible. In fact, the whole process was so seamless, I scheduled them, again, for a Christmas flight!

Hello,I wanted to write a review providing feedback for my recent experience with A1 Rockford Limo.From the beginning this has been very simple and easy. I had never heard of this company before but they had the most informative website and it seemed fairly simple from the beginning. From calling and asking a few questions to booking online, their platform is very easy and straightforward. I immediately received a confirmation email back after booking online and it was very direct and easy to read. That was it! Received my confirmation number and never looked back.Fast forward to arrival date back in the Midwest and what an amazing experience! As soon as we landed, I received a text from the driver saying he was in baggage claim already and had even staked out what claim gate we would be at. As soon as I walked up to baggage claim I took a guess at who the driver was and introduced myself. Very pleasant and kind with an outstanding attitude. Once we received our bags, he immediately took them for us and we followed him to the car. It was definitely cold in early November and we just came back from Arizona so the temperature shock was very much in play. He told us to wait inside, got the car and came and got us and got us home safe and sound!A little twist though…as I spoke to our driver came to find out he is also the owner. I will not share his name for his privacy but I can tell you this is a good man with a good heart and a great business. Very honest and sincere, great personality and hard worker. I encourage everyone to use this company for all their limo/ride needs. He is a local business owner who takes pride in what he does and I am hoping the entire community will support him! I know for certain I will use this company again and will recommend to all my friends and business partners! Outstanding service and experience!!!!!Jim W.

Great service.. I have used this service many times now and have not been disappointed,, they have always been on time, very courteous and very safety conscience I have many more trips planned and will be using Rockford Airpot Limo .

I cant say enough great stuff about the service.I have been using them for a while now. Great job over all. Very easy to make a reservation. The car was 10 minutes early which is always a plus in my book. Car was nice and clean. Also the return trip from OHair was easy and the driver arrived quickly.

I had the misfortune of witnessing this company give my friend Andrew the runaround regarding an unauthorized $1100 charge on his card. Not only was this company unprofessional on the phone, but disrespectful and downright shady. My friend reserved a 14 person limo but was told it was no longer available - and that he could have a 28 person bus for $1100. My friend did not agree because the price was exorbitant. However, this company charged him $1100 anyway. When he called them to ask for a refund, they put him on hold, and had him explain the situation numerous times as if they did not understand the concept of a refund. Obviously his request for a refund fell upon deaf ears, because the individual he spoke to kept putting him on hold, and then hung up after refusing to refund the $1100. My friend is now filing a complaint with the BBB to hopefully put this company out of business. So, in summary, do not hire this company. They are scam artists and will try to steal your money.

**** MUST BE OUT OF BUSINESS. 7/31/2020*^* JUST CALLED TO CONFIRM OUR PICKUP AT ROCKFORD AIRPORT FOR 8/1/2020 NUMBER NO LONGER IN SERVICE.!!! DIDN’T RESPOND TO EMAIL SENT YESTERDAY EITHER.

My daughters wedding day! I reserved it months ahead, they confirmed. I emailed them to confirm, they never answered . I left a message and finally called and was able to talk to a person and confirmed it again. They canceled at the last minute, during our reception We were forced to send them off in an Uber By the way, Uber showed up on time and was delightful. A1 is a horrible company to work with. DONT WASTE YOUR TIME OR MONEY HERE. I am so disappointed

I had a wonderful experience with A1 Limo service. I contacted him for a Taxi service as I needed to go to Ohare Airport from Rockford.The Driver was a professional who showed up on time, knows the locations and the traffic, perfect communication, and delivered all the promises he made.I will keep using A1 and his company for all the future needs and will highly recommend them to my friends and company.Thank you.

THIS WAS THE BEST CAR SERVICE IN Rockford I HAVE EVER USED!!!!!!I fly in and out of Chicago on a regular basis. I have used most other services over the years and felt that I was always doomed to accept substandard service, dirty cars, and missed rides. I found A1 Rockford Limo while doing an online search and figured that I would give the new kid on the block a try.My in laws went to Chicago for a funeral. The morning of flying into ORD their flight was changed and rather than flying into ORD they landed at Midway. Flying in for a funeral is stressful enough, and the thought of me having to depend on others to take care of my older in laws was a horrible thought.I called A1 Rockford Limo and spoke with Norman. He was kind, courteous, and was took the time to understand what I needed. I made a reservation, got an immediate text confirmation number and got the name and cell phone number of the driver. The driver met my in laws at luggage (ON TIME), took care of their needs, drove them in a new spotless care, and helped with the luggage when they got to the hotel. When I looked at the overall cost, considering the type of car, meet and greet, and the level of service, A1 Limo was a better value than other services I have used in the past.This is a fairly new company and they are working to make a name for themselves. I love working with young companies that really want your business.If you need a car in the Rockford area, call Norman. He will take care of you at a great price.

Company did a bait and switch on me. Agreed to a car, then called me back 15 minutes later to tell me the vehicle is unavailable. He tells me I can have a different more expensive vehicle, but only if I reserve immediately. I was not willing, but he charged me $1100 without my consent.

Please beware of fake reviews, To the person who claims that we charged him for 1100 for a bus. WE DONT HAVE BUSSES nor we have any service that costs that much money. What we do is we take people to OHare airport and back.

Unreliable!!! Booked to have them pick us up on our way back from vacation. When my husband called to confirm our time was told they wouldnt be there. We were stranded in Ohare with no way home at 1 in the morning.

I was in search of transportation from ORD to Rockford that wouldnt break the bank, and used tripadvisor and yelp for suggestions. The shuttle services and limo services that were recommended by tripadvisor members got mixed reviews, so we were tempted to use the bus which was highly recommended even by our hotels front desk. Not being familiar with the area and the bus system, plus the forecast of cold weather and snow (Jan. 2014), we didnt feel like dragging luggage around in that type of weather. So my search continued and I came across A1 Rockford Limo on yelp.I had read horror stories for other Taxi and shuttle companies about how others were overcharged by the online booking agencies or drivers were not on time, so I was really hesitant to make reservations online. A1s website was straightforward on the rates, which were competitive with other limo companies I researched. But what sold me was the fact that they are a local company from Rockford.Reservations can be made online but since we were within 2 days of our trip, I called talked to them They asked for my flight information and gave me an all-inclusive rate. He said he would give me the drivers info and phone number so I could contact them if any issues come up. I did NOT need to give my credit card info. Within minutes I received a text message summarizing my flight info and rate that he quoted.Before our flight left, he confirmed by text that he would be our driver and wanted me to confirm whether our flight is leaving on time. (The storm earlier in the week had stranded some flights at SFO.) As soon as we landed, I turned my phone on and he had sent me a message that he was enroute. As soon as we left baggage claim, he told us exactly where to meet him and there he was in an Escalade. It was freeeeziiiiinnnggg, and he told us to leave our bags and get in the heated car.Im so glad I chose a1 Limo. Gary was very personable, and I liked that he kept in touch throughout the transaction. He took care of everything, and got us to our hotel safely.

Awful company - SCAM!Scheduled a car from belvidere to ORD at 2:45 am. Nobody showed and no customer service what so ever. 12 hours later and I still havent heard back.

Horrible customer service tried to get rates man was rude and unwilling to give me prices told me to look on website and call back with the vehicle I was intrested in and he would give me rate called him back 4 times he hung up on me by the 5th time he said can i call you back poor service and very disrespectful.