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Comfort 1st Insulation
8500 E State St, Rockford, IL 61108, United States
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Comfort 1st Insulation

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Da
Review №1

Crew showed up promptExtremely polite and explained what they were going to do and how long. Did a great job and cleaned up the area nicely after insulating garage attic on a hot day.Highly recommend this business from a price standpoint as well!

Jo
Review №2

Comfort 1st did whole home insulation for us. Over 2 days they removed the old and installed new insulation in my attic, basement and ceiling, and sealed up windows and doors. The owner communicated with me each day and let me know what to expect, and the working crew were very professional and worked quickly. They troubleshooted problems with me and worked to find solutions. They were respectful of our home and property. They even took care to make sure my dogs were inside when it was going to rain!We have already noticed a huge improvement during the summer heat, and expect winters to be nice and cozy. Great work! 👍👍

Je
Review №3

This company sprayfoamed my crawlspace and insulated my attic with cellulose. The first month after having the insulation done my energy usage went down 62 percent. From 835kw in 2020 to 316kw in 2021 and my house is much more comfortable without huge fluctuations in temperature. I highly recommend this company if you need insulation work done.

Ca
Review №4

Great communication with what was being done. Worked efficiently and cleaned up everything. Extremely friendly. Great experience. Highly recommend.

Ma
Review №5

I find it difficult to express my gratitude to the Comfort 1st team that insulated our home on the third of May. They arrived on time and ready to work. We were introduced to the team; did a walk through with Trae; we were asked if we had any questions.Comfort 1st had to go through our bedroom window for the removal of insulation batting and for the blow in insulation. My flowers were blooming and I didnt want anything to happen to my garden. I had nothing to worry about. The team protected my garden via a ladder. They worked cautiously and managed to get their work done without taking out any of my plants!The installation team worked tirelessly. The work never stopped. Never. The team was polite as I inundated them with questions (as they worked). They kept us informed and updated as the work progressed. Our home was treated with respect and kept as clean as possible. (You were right. This is a messy process) But it took no time to finish cleaning up after your team left.Our home is much quieter, and more comfortable than I expected. In 16 years of living here I never considered that our comfort level, our energy usage was tied to the poor insulation in the attic and the cracks, openings and holes of our basement. (I didnt realize there were so many) Our basement is 4 degrees warmer! Our energy usage in our home has gone down precipitously already. I cant wait to see our next energy bill!Matt and I are so very pleased we chose Comfort 1ST! Now to tell our neighbors!Thank you!! Please send our appreciation to your installation team.

Kr
Review №6

Called Mike with an urgent need for attic insulation, he gave me a quote over the phone based on my needs. He was able to come out within a few days and was professional, quick, and cleaned up after.

Ka
Review №7

I bought this house 3 years ago and quickly realized my attic and area over the garage needed more insulation. I called Comfort 1st insulation and they came out and gave me a reasonable bid. I was pleased with their competence and professionalism. They did extra work in the attic before they installed the insulation. I am now warm. I realized during a recent wind storm that the insulation helped tremendously and I kept warm despite the howling winds. Now I’m warm at 65 degrees in the house. Thank you Comfort 1st. They did a great job of cleaning up after themselves. It was money well spent.

Li
Review №8

The team does great work. They are prompt, professional, and courteous! I will recommend them to my friends and family.

Ki
Review №9

Such a great experience. I received a call within minutes of sending a request to be contacted. The gentleman was extremely patient and informative. I wish all experiences were as pleasant.

E.
Review №10

The first contact I had with Comfort 1st was with Robert. He came to my home and spent four hours explaining my needs and how Comfort 1st would take care of them. Robert was here for four hours because I had many questions. After this, I received a proposal that I was happy with. Soon thereafter, the installation team came in and did a superb job. They went above and beyond my expectations. Kevin, Tre, Robert, and Al were determined to provide a service that I was happy with. They accomplished this magnificently. I had more questions. The answers I got were for my best interest, not just to sell more insulation. The men cleaned up and were always very respectful of my home and protecting it from insulating products. They guys were great. They know their business. They were all young men who wanted to represent their company with their commitment to excellence. The owner called me to give me some tips. Mike said it might be a day or two before we noticed a difference. Actually, we noticed a huge difference in our drafty house. Its really noticeably more comfortable. I look forward to having Robert come back to quantify the improvement with his big door fan. Thank you Comfort 1st!

An
Review №11

First of all, Mike was fantastic from start to finish. Professional and courteous. Their quote was more than competitive, and the crew was kind, professional, and more than willing to come back and help with follow-up support if needed. Mike is even coming back to help us maximize our benefit with the new insulation and check on the work. Upstairs is already feeling so much better. Would 100% recommend.

Jo
Review №12

Mike and team did a great job for us in insulating our attic and garage exterior walls. Friendly, professional, and did a good job of cleaning up. A little late in their arrival time but someone was Ill. No problem. The job was done in a timely fashion.

Na
Review №13

Very professional on time, work was done fast and efficient. The crew did a great job. I would highly recommend this company for your house and businesses!

Br
Review №14

Very respectful people to work with. They made me feel as though they were there for me, not just another job. They valued all my ideas toward the job, and answered all of my questions professionally.

To
Review №15

I had a great experience with Comfort 1st. The owner, Mike and his team are knowledgeable, professional and made the process of replacing my attic insulation, which I never had done before, a good experience. As early as my initial contact with Comfort 1st, I felt this is a good company to work with. And I learned more about insulation than I could have ever dreamed :-).

Za
Review №16

These are very professional people. Ran all the tests and didnt cut any corners on the preparation. I am very pleased with the end results and they backed their work 100%. The crew made a small error by not plugging my sump pump back in. I had some water in the basement but Mike made it right by me, he is a man of his word. I would definitely recommend.

Ro
Review №17

We were extremely pleased with Comfort 1st Insulation from start to finish. Everyone we dealt with was extremely helpful and cordial. We had insulation blown around the exterior of our basement to make it warmer. We also had a mice issue so this has kept the mice out as well. They stuffed steel wool around the exterior of the siding to prevent any more mice from entering. The install was outstanding. They did all the prep work and we didnt even have to move stuff out of the way. They did that for us. After the install they cleaned up better than when they started. I would highly recommend them if you planning on having insulation done.

Be
Review №18

We were very happy with the professionalism of the crew from Comfort 1st insulation last week when they insulated the outside walls of our kitchen and air coming in from the roofline. They were considerate and careful in their work and cleaned up well afterwards. The owner Mike was professional when assessing our home and was ‘right there’ when the job was finished and I needed to call him with a question. We are looking forward to a warmer kitchen this winter.

St
Review №19

Great company.Great quality work, and very professional.Went well above all expectations in all aspects of the job.Felt taken care of from the initial quote to the inhalation.

Ju
Review №20

We had a great experience with Comfort 1st. Mike was very helpful and answered all of our questions. He spent a great deal of time during the assessment and energy audit explaining how the job would be done and why it was beneficial. The price was competitive and the Nicor rebates we were eligible for made the work a great value when compared to other estimates. Mikes team was great, and Mike himself was hands-on during the whole process. Mike has checked up on us several times since to make sure we are satisfied with the work, and we definitely are. If you are considering making your home more comfortable and energy-efficient, we recommend Comfort 1st!

ch
Review №21

We were having cold floors in the bonus bedroom above our garage. After the insulation was installed we could tell the difference right away! The crew was professional and they cleaned up after. Highly recommended!

ti
Review №22

The management group within this company has been difficult to work with. They made promises and never followed through with them. Over the last 3 months I have made many unsuccessful calls and e-mails to them. The workers worked hard doing a good job and were very easy to work with. Susan Staffeld

Ry
Review №23

Comfort first was a great choice. The customer service is phenomenal and the work matches. I am very happy with my experience with them.

ja
Review №24

Everything we discussed was done very well and professionally. I will definitely recommend you guys to any friends of mine looking to have any insulation done . Thank you very much

Tr
Review №25

Overall satisfied. Job required a follow up which was thorough, detailed, and timely. Huge difference in temp quality. Would contract again.

Aa
Review №26

We purchased a cape cod style home this year. After living here for the summer we found that the upstairs was extremely uncomfortable and would not cool down. As it began getting into fall time the upstairs was 10 to 12 degrees colder than the rest of the house. We suspected the insulation wasnt done very well in the attic. After doing some research we found that cape cod style homes are notorious for this problem and can be very hard to properly insulate. It made us very nervous as our kids rooms are upstairs. Mike from Confirm 1st came out and took a look and explained that there were many problems with the way the attic had been insulated. He assured us that he could fix it for us and our children would be able to be comfortable in their rooms. He sent his crew out and they installed batting and blown in cellulose. They also airsealed all the floor joists and around any vents, light fixture and outlets. After a couple weeks it didnt seem like there was much improvement so we called Mike back. He came out and took a look and realized his crew had made some mistakes. He spent the entire day personally fixing it. I was nervous that because they had to spend much more time than they quoted that our bill would be larger. In fact he gave us a discount. It is like night and day the difference it has made in our home. I am thrilled with the work and the improvement. Mike and comfort 1st stood by their work and made it right. I would recommend them to anyone looking for insulation improvements. THANKS COMFORT 1ST!!!

Mi
Review №27

Mike was quick to return my phone call with a high level of professionalism in his explanation and education of the products and services that he offers. He was invested through the duration of the project, and clearly has a top-notch team of technicians. The team that provided our insulation service was timely, professional, extremely courteous, and left the job site cleaner than it was found (which is a rarity in subcontractor services). Not only was the price better than the competition, the service was the best possible. I give Mike and his teams my highest recommendation!

Ra
Review №28

These people are the best in their covering area. Do not confirm your project until you talk to Comfort 1st. These people are sincere, honest and do every effort to save you, if you can get any rebates from ComEd etc. Their price is very reasonable. Mr. Mike is a gentleman, courteous and helpful. I will be happy to call them for any future services and have no hesitation to recommend to my friends and family. My sincere advise is talk to them, get their quote, then decide. I am sure you agree with my comments. I wish them all the best.

Dh
Review №29

Recently purchased a home and had it inspected. A finding was that the insulation wasn’t enough in the attic. I had Comfort 1st come over and check things out. They assessed the insulation’s current situation, recommended improvements, did the work and I couldn’t be happier!Very professional and knowledgeable staff!Would recommend to others!

Ka
Review №30

Comfort First is a wonderful company to work with and so professional! The spray foam job in my basement was done quickly and the cleanup was impressive; all correspondence was timely and personable. I highly recommend Comfort First Insulation!

Em
Review №31

Everything got done what said was going to get done. Attic looks new! They did a great job from start to finish!

Bo
Review №32

We were impressed buy the crew from the time they arrived until the job was completed very professional and polite they know their job and they done it well I cannot say enough about how well they cleaned up afterward.. We recommend this company to anyone in need of insulation please give them a call you definitely will not be disappointed..

Is
Review №33

I was present when comfort 1st insulation did an energy audit of my aunts home. They were very thorough and professional. And they provided great information to help her save money this winter and for years to come.

k
Review №34

Mike answered my call quickly and came right out to give his estimate. He had a very professional team. Very thorough and did a good job of cleaning up afterwards. I had them insulate the room above the garage, but plan on having them back to do the main part of the attic -if I can ever get it cleaned out.

Er
Review №35

After reaching out to several insulation companies for insulating our very under insulated attic, I was on the fence on making it a DIY project. Im glad I reached out to Mike and Comfort 1st. Very friendly and professional, Mike came to give us a quote and was very thorough and explained his approach and process on addressing our attic problems. He also was nice enough to help test and investigate why our newly installed master bath fan and duct work wasnt working as it should, and he discovered that bird nesting debris was blocking the airflow and helped us clear it out. I dont know of many companies that would take the time during a quote to help investigate and correct an issue. We decided the work they would do; air sealing the attic, boxing the can lights, improving the attic ventilation and making sure it was done right was worth the investment. Mikes crew was just as friendly and professional as he was, and did a great job. They left the house as clean as when they arrived. My wife already notices a difference in how warm the upstairs feels with the added insulation. They did it right and we are very pleased.

Ga
Review №36

Despite the fact that it turned out I was outside of their service area, they took the time to answer my questions and clarify what the best solution would be for me. They are clearly not only knowledgeable, but passionate about their work!

Ro
Review №37

Just finished with our insulation upgrade, attic and basement upgrades! They were very professional and communicate effectively. The house feels warmer already. Recommended!

Su
Review №38

They cleaned up after they were finished. I was surprised at how many leaks they were able to seal. Looking forward to saving money this Winter!

Ga
Review №39

Very knowledgeable and thorough. He came over the very next day to help me prove to the window company that the windows were faulty. Slam Dunk.

Mi
Review №40

Mike provided excellent service, was very helpful diagnosing my condensation issue in my house. Would highly recommend.

Au
Review №41

While we have not yet had an opportunity to evaluate the work done for us, because we have not yet had a stretch of bad weather, we were very pleased with the workmen, especially Nate (no nasty language or rock music), & Mike Callahan was a fine gentleman to do business with!!! YES, we will highly recommend Comfort 1st to anyone! Ach du lieber, mein freunds!!! Gesundheit too!

Te
Review №42

They did what was promised had a couple scheduling issues but no big deal

Sa
Review №43

This company will do whatever it takes to get things right. They care about meeting the expectations of their customers and they take pride in getting it done right.

Information
100 Photos
43 Comments
5 Rating
  • Address:8500 E State St, Rockford, IL 61108, United States
  • Site:https://comfort1stinsulation.com/
  • Phone:+1 833-244-7283
Categories
  • Insulation contractor
  • Building restoration service
  • Home help
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Service options
  • Online estimates:Yes
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