We recently experienced a breakdown with our boat trailer on a trip out west. We got the trailer over to Teds on a Saturday morning and within hours they had us back up and running on the road. Their personal service was beyond exceptional, we highly recommend this dealership.
They work for the customer. Great experience very helpful. Good pricing.
Teds, is one the best places to buy parts from and offers so much help if you need it or have questions. Thank you for your great service.. Monte from Omaha Nebraska
We purchased a 2020 suntracker from Teds Boatarama back in June. Jim was very personable and easy to talk to, as were his entire staff which made my experience there enjoyable. No pressure from anyone. His dealership gets 5 stars but Suntracker would be rated less (4). . The mooring cover was back ordered when I picked the pontoon up so I had to leave without it. Do to the c-19 virus backorders are very abundant. Jim was persistent with the manufacturer in following up every couple weeks with me providing hatever status he could get. I am happy to say the cover arrived today so I am now a happy tooner again. A side note: the Suntracker Bass buggy is a great pontoon That fits our needs for fishing or cruising to the tea. I drove 6 hours one way to get this rig from Teds. Worth the drive. Thanks again Jim & staff for all your help.
Commercial truck driving across country with a sailboat, we had a tire blow about 30min out annnd lights on trailer stopped about 3hours out. Googled and called these guys up while 2hours away they said stop on by and lets see if we can help you out. Just to say had called 2 shops before this and one said noon the next day, the other never answered. We pulled into their place and before the truck came to a complete stop these guys were out the door and headed to the trailer. Then set out to WORK. The lady inside was helping another guy try and find us a tire and was literally jogging to and from the trailer. Another guy was working on the wiring. Meanwhile a guy in a freakin boatcar pulled up. He didnt have anything to do with the shop but that was cool. Then ANOTHER guy comes out, sees one of the caps of the tire hurries inside to get and and places it on like no big deal. Not only were they friendly they were fast! Got us back in the road in maybe 45 min, closer to 30. It was like nascar pitstop for boat trailers. If youre in the area, or a days drive, its worth it, I promise! Thanks yall
Teds boatarama is a fantastic business. It doesnt matter if youre buying a brand new boat or just looking for parts for something Built-in the 80s, they treat you right. The staff there were very helpful, got me back on the water quick! 👍👍
Teds Boat-A-Rama, Been doing business with over 20 years. They understand and put value on the customer for their lifetime, Not just the sale /service of today. More than once Jim and his team have come to my rescue. Finding that obsolete part, helping me work through a mechanical issue myself. Just plain an simple good people to have in your corner if your a boater.
Ted’s Boatarama is the place to buy a boat! My TWX Tracker has been the best boat I have owned. The few problems with the trailer wiring and trolling motor were fixed promptly and correctly. The boat comes off and on the trailer so I can easily load it myself. Jim will take care of you great!
NADA value only matters if its in their favor. If NADA value of their boat is lower, then their reasoning is that its worth more. If NADA value of their boat is higher then their asking price, then look at the deal we are giving you. I would recommend ANY OTHER BOAT DEALER. Do yourself a favor and dont go to Teds! Its all about the $$$ that they get, and nothing about the customer or ACTUAL value of a boat. F-
Bought a 2018 deep pro v 2 years ago, outstanding salesmanship, they delivered everything they promised and more! This year I broke a thru hull fitting on same boat, called them and they got it done right away. Very impressed with the 2.day turnaround especially during the peak time of fishing, I was worried it wouldnt get in before a.fishing tournment. I could of taken it to a dealer closer to home but I will drive 50 miles anytime to have there team work or service my tracker boat
Had to take boat in twice to get the job done properly. Overcharged, and worst customer service I have ever experienced from the owner Jim. In response to Jims response. He is out right lying on this review. . I called daily not hourly as I was promised it would be done tomorrow. But tomorrow never came. Had multiple promises like this. Then they never called when it was finished. Of course I had to call them, one more time. And, no, they did not do want I asked them to do in the first place. If they did, I wouldnt had to take back the 2nd time. And get treated with so much disrespect. Never never will I have a good thing to say about Teds.
Great service department. Josh got my old mercury up and roaring again
There customer service is more then above and beyond. They are very helpful, would definitely recommend them.
Great place. Friendly staff. Bought a 30 hp Evinrude from Jim. Great guy, very knowledgeable. Willing to work with you. Got what I was looking for. Treated me very well and fair. Great salesman, couldnt have asked for a better one. Answered all my questions even ones I didnt think of yet.
Very helpful.
Got my boat back in time for 4th thanks Jim an mech s great job
Great Service Great People
Thank you so much! Ty in Parts was able to get me the part i need to get my charter business back up and running. No other shop in North America had this part and it has been discontinued for years now. I cannot thank you enough! Any parts i need in the future will be ordered from Teds! Thank you Ty!
I live in Nevada and Needed a part that was no longer made. Teds Boatarama was wonderful. Connor, Julie and Jeff were amazing. They were all so helpful and knowledgeable. What a great experience. Thank you so much.
Always a friendly face to greet you. My parts always arrive when they say they will and prices are great!
Im thankful we have a marine store in the Quad Cities that continually solves my boating issues. Teds Boatarama, for over thirty years, has always had trained staff available to help me with a range of needs from getting more speed to completing a tricky installation of a Minn Kota Talon for anchoring the stern of my duck boat from blowing around in high winds. Joel, in sales, and Rick, the service manager, figured out the solution for anchoring the duck boat. Also, Julie and Jeff, in parts and accessories, always seem to have in stock exactly what I need at the time. Boating has been much more enjoyable over the last several decades because of Teds Boatarama.
Great Experience. Friendly, courteous staff. Helpful and they do fantastic work. I ve been there several times for work and supplies. Never been disappointed.
They put on a wonderful Christmas Party. Great place to do business.
I want to thank Joel and the Parts/Service Department for all there help. You can call them or go in there with what you think might be a big problem and they just get it taken care of for you. Thank you once again for all your help. I highly recommend Teds Boatarama for all your boating needs!
Very friendly place, free fresh popcorn, and they offer all kinds of service, they even know a guy who can fix boat covers, its a true one stop shop.
Purchased a new Tracker 190tx. Joel was my salesman. He worked with me and my bank. Joel was great and helped me with upgrade equipment for the boat. The shop did a professional job with instillation and explaining answers to my questions. Everyone treated me with me with respect. I felt my deal was fair. This isnt my first boat. Thanks Teds.
Good place, huge selection of parts and inventory, friendly and helpful staff.
They were recommended to me by other boaters and they have never let me down. If I need anything I visit Teds first! They have boats and supplies plus great service.
Great staff very nice.
Needed parts had in stock got me up and running.
Had a small issue with a trailer. They went out of their way to contact me to make sure I was okay. They went above and beyond to make me happy
Tried to work with this dealer on a boat. Nada was what I offered. I was told that number is subject to opinion and his opinion was it was worth more than that. Seemed like they didnt care if they sold a boat or not. I will find a place other than here to spend my money.
Haven’t been here in a while but have had my inboard service to your staff is friendly and customer service is great prices aren’t all that bad and work is professional quality
We had a problem with our battery with a new Tracker purchase. They got us right in on a Saturday morning, made sure everything was good to go & replaced the battery! Excellent customer service even when it was 100 degrees out!
I live in FL, Teds is the only shop in all of North America that had the part i need for my boat i would give 10 stars if i could. Thank you so much!
This time I was treated fairly decently its the first time but theyre still outrageously overpriced
Fixed my outboard motor quickly and for a reasonable price.
Amazing people, amazing boats, amazing service, AMAZING DEALERSHIP! If you need to buy parts, have something worked on or repaired and especially need to buy a boat THIS IS THE DEALERSHIP YOU NEED TO GO TO
Verry helpful people right up to the owner
The employees are very helpful and informative about their products and services! Highly recommended business that stands behind their work.
Great place quick turn around on repairs!
Great place to shop and have your boat serviced. Honest folks and fair prices.
If your looking to buy a new boat, I suggest going to Bass Pro, I was looking at a new pontoon and the price shown was to my surprise was without a trailer, so without trailer price was too high! I suggest if you are looking for a Suntracker pontoon, go to BASS PRO, you will get a much better price and worth the drive!!!
Always have been treated good here. Everyone is very friendly and willing to help
Absolutely great boat buying experience. Hands on test on the Mississippi topped anything offered by other dealers.
I called them to purchase new oil drain o-rings for lower unit on a 25hp mariner 2-stroke. The guy at parts counter found the o-rings. Went home to install and noticed the o-rings were not seating and squeezing past plug. Called and talked to Mike and he said He didnt know what problem was without seeing it in person. He told me I could return them. Came back following day told the guy behind counter what the issue was and suggested to him that maybe a washer would be a better seal. He insisted the o-rings were correct part#; which I dont dispute. He brought out some blue washers and notified me that mariner made multiple revisions to the washers. He then showed me a new plug with a yellow washer.(the newest, newest updated washer). He then said maybe my plug was cross threaded and replaced with a non oem plug. The plugs were exactly the same!! As soon as I asked him to refund the o-rings for exchange on the blue washers he said they were damaged and he couldnt resell them. (I didnt expect him to resell them; he could have returned them to distributor).I wish this guy would have notified me from the beginning that there were so many different washer revisions. So I figured he would have made it right with customer (me)and swapped me out the washers. Ive spent well over $2,500 at this business and figured they would swap them out without any hesitation. Guess I was wrong. I bought the blue washers and left upset.I used to be a business owner for over 11 years in a similar industry. We used to sell parts for radio controlled trucks and boats. Hobby companies were always making revisions to pre existing models. If I had a customer with an issue such as mine I simply would have swapped out the o-rings/washers and sent them back to the manufacturer. Or I would have eaten the cost of the $4.40 o-rings and the customer goes home happy; (those o-rings probably cost a buck or two at dealer cost).Im sorry Teds you have lost me as a customer. The guy behind the counter seemed like my issue was taking up too much of his time. He should have told me there were multiple options and revisions made to the washers/o-rings. That information was in his computer. Mike, on the other hand is a good guy and also used to be a customer of mine. I can remember helping him out when he came into our shop. He probably knows that me or my dad would have taken care of him in a situation like this. 😉I plan on stopping in tomorrow to return and get my money back for the plug wire set and trailer bearings I bought yesterday. This will be my last transaction at this establishment.
Great service and staff treats you like family. They care about you before and after the sale. Highly recommed you check them out.
Tim was very helpful and knowledgeable about almost every kind of boat made.
Went there to buy accessories for my boat. A young black kid was going to help me and he didnt even know what the part was. Maybe he ought to turn that gawd awful music off and familiarize what you supposedly were hired for. I ended up at Davenport Marine
Very Very helpful, I will drive from Iowa City Anytime for there customer service.
They care about your boat and treat you like family.
Good place to get boat parts and service.
Excellent boat dealership with great service!
Great service and repairs priced right...
Very friendly and knowledgeable staff.
Great experience, large selection of boats and accessories. Very friendly staff.
Everyone is always kind and helpful.
I wast visiting Teds. My workplace is across the street...I was there for work .
Friendly, quick, good customer service, and reasonable rates.
Friendly staff very willing to help
Had the boat winterized. Dropped it off and less than 24hrs I had it back!
Parts department is a rip off. they tried to change me 125 dollars for shipping on a 250 dollar part. For any sun tracker parts go to Peoria bass pro shops tracker dealer. They are friendly and have free shipping on all parts
All good!
Always friendly, very good selection
Very nice people excellent work
Service is excellent, fantastic customer service!
Good fast service .and friendly
B.B.WBest Boats in the world
Service was great along with the employees
Got everything I need and more!
Great help in service
Great service and knowledge
Staff is very knowledgeable
What a waste of time and money.
Very helpful
Expensive
Super helpful, knowledgeable staff. Lots of inventory to search through if you need parts. Great pricing.
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