user
Mr. Tire Auto Service Centers
1279 Celanese Rd, Rock Hill, SC 29732, United States
Appearance
Mr. Tire Auto Service Centers

Comments
Da
Review №1

Great Customer service. Mike was excellent. They got me in and out after visiting 4 other tire shops that basically turned me away at the door. Highly recommended

Me
Review №2

Mike Morano and his staff went above and beyond to help my family and I when we needed to get a tire patched. They were kind and friendly to my kids and did a great job patching our tire and getting us back on the road quickly. Safe to say, they definitely have new customers for life

Ca
Review №3

Was 2 hours from home and had a flat in Rock hill with the whole family in the car. Dropped in to Mr Tire while the kids played at a park. They had me driving away in about 12 minutes. That’s unheard of for a tire place. Greatly appreciate the quick service!

Ch
Review №4

Ive been using these guys for about 4 years now. They are my local go-to for anything automotive on all 3 cars. I keep coming back for 2 reasons, the staff and their work. They are always courteous and efficient. But its the people for sure. I have been working with Chip for the last 2+ years. Hes the best...Hes always upbeat, full of knowledge and ready to help!! Thanks!!

Mi
Review №5

They were very good. Fast and courteous as usual and when I asked a question it was prompt and easy to understand. Thanks again Mr tires.

Mu
Review №6

Ive been bringing my car here for the past 4 years. Its gone through a series of name changes and buyouts, but the service still remains excellent. Never have I felt like I was being fleeced and never have a I been sold anything that I didnt need. Mike, the manager, is honest and kind. He walked me through some tire options and didnt try to upsell me on anything.Mr. Tire will continue to get my business for as long as Im in town.

Ki
Review №7

This location replaced a tire on my rental care, same day and with a tire that had to be ordered. Their quick service and response time to have a specialty tire was fantastic.

Gu
Review №8

Verry nice friendly serves

Ja
Review №9

Mr tire didnt have what I needed when I got a piece of steel in my tire, but they were able to refer me to big Earls and i bought myself a used tire. They were friendly, helpful and honest.

mi
Review №10

Great professional people. prices are very competitive

ch
Review №11

Chip is the best! He is an honest and kind person who always cares about the needs of the customer and the car. He is upfront about the cost of service and is open to helping you if there is any issue. This team knows vehicles! I wouldnt trust my baby with anyone else. The technicians are thorough, efficient, and quick, but still pay attention to detail. I appreciate them so much!

JA
Review №12

Nice honest guys. Love bringing both of my cars here.They took very good care of me. Also pricing was fair.

KE
Review №13

This is a great shop. Chip is amazing! Fast work at a fair price.

me
Review №14

Priced Right, Timely service. Courteous. We were in and out in 25 minutes.

Am
Review №15

Horribly rude attitude! The special says 19.99, I booked my appointment and was confirmed 19.99, asked the man if he needs to know what kind of car I have, he said no and that yes it would be the 19.99 price.When I get there it’s $40 instead because my car needs 2 additional bottles of oil!That’s why you confirm what kind of vehicle when pricing to customers.$40 is still go deal, but that’s not the point!Bad customer service!He says, “if you don’t want it done, I can take the car down! that’s fine!“super rude!Calling corporate ASAP!

Je
Review №16

It was ok, they gave us 3 different quotes, was more expensive than 1st expected. Took longer than they said. But was cleaning and they were friendly.

Ja
Review №17

If I could give these guys a negative star, I would. My 1st visit and my last. Stopped in for the advertised $21.99 oil change special, and left paying $33.57. What an advertising ploy. When I asked about the difference, I was told it was due to taxes ($2.04), disposal fees ($2.90), and the extra 0.5 quarts of oil my vehicle required beyond the special ($2.50). I was also charged a shop supply fee of $4.03. Not good business in my opinion. They also told me I desperately needed front struts and quoted the individual assemblies at $298.60. My quick search on Rockauto revealed a price of $98 for the same assemblies. Price gouge much? The tech also was nice enough to push the auxiliary lighting on the front of my vehicle out of alignment free of charge. As a person that normally does his own maintenance, this just reminded me why its better to do it yourself. Thanks for the reeducation Mr. Tire.

Si
Review №18

I will definitely be back! Ryan was very kind, helpful, and went above and beyond to make sure I was well taken care of. He was very knowledgeable and took the time to help me understand more about everything my car needed. Ryan and his team were quick to get me in and out. If you are looking for somewhere in Rock Hill, this is the place to go!

Ke
Review №19

Love these guys. Always make sure everything on my vehicle is safe. They do amazing work and get the job done quickly. I found Mr. Tire using google because of the great reviews and I wasnt let down! Thanks Ryan and your staff!

Ly
Review №20

You can definitely trust this place - Ive had 2 wonderful recent experiences. I was in need of new tires/oil change during my first visit and had my check engine light on during my second visit. Ryan, the Store Manager, is super friendly, helpful, and reliable. He even dropped me off at my office (close by) one morning because he had a few moments. Ryan is also extremely knowledgeable - explaining everything so you can understand - and his recommendations are honest and beneficial. Pricing was more than reasonable, only charging for what was necessary. I will certainly be back!

La
Review №21

Thank you Mr. Ryan and your team for getting me back on the road safe. I called yesterday 3/13/2019 about an oil change and I was able to get an appointment this morning when I got off. Not only did I get my oil change, but Mr. Ryan walked me through everything that needed to be done. Don’t get me wrong most places you go to tells you what needs to be done. The thing that stuck out was not being pressured to get everything fixed right away. This company has a great atmosphere and after working a 12 hour shift from a hospital I was ready to come home and sleep. With that being said everything I got done with my vehicle was in and out. They didn’t take forever which I love!!!! Thank you again everyone for what you do. I am on the road driving smooth. The amazing team and unbelievable prices what more can you ask for, but there is more. Get your service done at Tread Quarters Discount Tire in Rock Hill SC you will not be sorry!

Bo
Review №22

Overcharged for labor based on actual time by technician for replacing a rear leg stud. Requested to be charged an appropriate amount, which should have been 0.5 hours and was refused saying they didnt have authority. Requested they make a call to get permission and they refused to do so.

Jo
Review №23

Came in for a quick oil change and was absolutely blown away by the great customer service and willingness to help by everyone at Tread Quarters. Chip and Ryan upfront went above and beyond to listen to my needs and to get me seen and serviced asap during lunch time! Very friendly /clean environment/ waiting area, where I sat and watched my car being serviced and I greatly appreciate the two mechanics (Mikes) working hard and actually saw them working together on my car to get it done faster! Mike was extremely professional and kind; brought my car upfront when finished and even answered some questions I had about my car. Very knowledgeable! Best experience Ive had getting my car serviced EVER!

Al
Review №24

Wonderful experience at Mr. Tire yesterday. Our family was driving down to visit relatives in SC for the holidays and had an issue with one of our wheels. Ryan was extremely kind and despite being close to closing time was able to get the issues addressed quickly and get us on our way. Fantastic customer service by both Ryan and Hunner (our mechanic)! Thanks for everything!

A
Review №25

Chip was very nice guy and very helpful. Very friendly atmosphere and clean environment. I highly recommend people to come here and get their vehicles service. Its also a Starbucks right beside here you can grab some coffee while your at it.

Tr
Review №26

Amazing service from Ryan, Chip and Blake. As a single mom I look for fair prices with quality service and they delivered exactly that. The location is very convenient.

St
Review №27

Great shop! I have and always will bring my cars here for all my automotive needs! Ryan and chip always provide me the best and honest answers! Always good to have a shop you can trust

Al
Review №28

This place is awesome! The guys here are very honest and have always been upfront with me about costs (and how I can save on them, too). Their $15.99 (with coupon) oil change is no joke, and even without it, they run specials all the time. Of youve got car problems, come check out these guys for an excellent deal.

Vi
Review №29

The team was very nice and incredibly helpful. They explained everything to me to help me understand what needed to be done right then and what could wait to a later date. It didn’t feel like other places where you feel like they tell you all these things need to be fixed or replaced right then and there. I will definitely be returning when my car needs anything! Thanks guys!

Ki
Review №30

Fair and honest! Mr. Tire who they are now but now you get warranty all over the state as well as in North Carolina+ Nationwide

Wa
Review №31

Great place. I take all my cars there and had no issies.

ra
Review №32

Going above and beyond to work with your schedule!I can see why my girlfriend recommended this place to meChip is honest and very good at his job

Ch
Review №33

This was my first time doing business with Tread Quarters on Celanese, and I will be back. Johnny was terrific. In addition to having a pleasant personality, he’s vastly knowledgeable about vehicles. He patiently explained what carbon filters were, in addition to all of my other questions about” how long do I wait,”etc. From a business perspective, I like how Tread Quarters gives customers a checklist of what all they’re going to do/inspect, as well as cost estimate, prior to working on the vehicle. Not all automotive/tire establishments do that. Tread Quarters appears to have an orderly, organized, and concise way of running their business. I will take my vehicles to them from now on!

De
Review №34

My mom went into to Mr Tire to have someone check her breaks. The gentleman told her the brakes were fine and all she needed was brake fluid. THANK YOU for being honest!

Ra
Review №35

I have always had a great experience here. Ryan and Chip have really worked with me on each visit to educate me about my can and they value loyalty here. It has been hard for me to trust maintenance shops but at tread quarters I trust them with my cars. Anytime I call they make an opening for me and discuss my options fully. Go here you won’t be disappointed! Great service and they keep it real with you as a customer and I value that. Scheduled maintenance is the key to your cars life.

Ar
Review №36

Thank you Ryan for being so helpful today. Ryan sat down with me and gave me an estimate and explanation for services that I should consider with no pressure. He also went out of his way to turn off my tire light sensor. Ive been a customer with you guys for about 2 years and I can definitely appreciate the excellent customer service I received today. Todays experience will have me back in 6 months for my next service. Thank you!!!

Ro
Review №37

Great service.Excellent value.. wheel balance only 29.95.Great price on oil change.....this auto repair shop feels like Im home aint it great. 😁

Bo
Review №38

Since moving to the area, I have only used Mr. Tire for my service needs. I feel that they are fairly priced & honest. I will continue to use them for all services issues.

Br
Review №39

Came in for a quick oil change. The main lobby looked nice. The guy at the counter,Ryan was very nice and helpful. Will come back for future visits

li
Review №40

Ryan is the best sales manager ever. He took the time to show me what was wrong with my car and the work is always done with no worrys that not adding on other work that is not needed. The mechanic was also great and made sure that did repair correctly. I would rather wait longer for car to be finished than to have repair just halve way done correctly. I would recommend anyone to bring there car here enough if it slightly higher than other places. Thanks Ryan your the best.

He
Review №41

I bring all of my vehicles here to be serviced Ryan and Chip do an excellent job of making sure my vehicles are maintained. I always know when I come that I will be taken care of and not ripped off like most mechanic shops. This is the place in town to go to. I refer all my friends and family here. The work the technicians provide is top notch! Thanks TQ crew.

Sh
Review №42

Great staff and honest pricing. After trying out a couple different places in Rock Hill/ Fort Mill I landed here and havent turned back since. Highly recommended!

Am
Review №43

Ryan and Chip were very helpful. They were quick and also reasonable pricing. I would definitely recommend my friends and family to come here for their car needs

Ch
Review №44

Came in for a quick tire patch. Chip noticed I had issues with other tires as well. Was able to get me safe and on the road in no time. I use my car for work so having good tires is important to me. Thanks Ryan and Chip!

St
Review №45

Came in for the oil change special and I have to say wow. Was blown away by the great service Chip and Ryan provide. They made a forever customer just by being honest and taking me out and showing me what I need to do to keep my car maintained. Great job.

Lo
Review №46

This was my first time having any service performed at Tread Quarters and I was very pleased. Michael was my technician, he did the oil change and when finished he showed me some issues that needed to be taken care of and he took care of the most important issue before I left. I will be using Tread Quarters and requesting Michael as my technician for all my auto service needs.

Ra
Review №47

Have been getting oil changes/ service done from these guys for a while now and always personable, informative, and well mannered . Would trust them with any of my vehicles

Th
Review №48

Ryan and his team takes care of me every time I come for a service. He is straight and to the point and looks for the best option available every time and makes and necessary recommendations for my next visit. Excellent customer service

Je
Review №49

Ryan and Chip are awesome! Such a great place to go to get car work done. Ryan was super helpful he took the time to explain what all was needed to be done. Not once did I feel pressured or uncomfortable in this establishment. I will definitely be returning here to get all of my car work done and will be recommending other to come here as well!

Gr
Review №50

Outstanding customer service and quality work! They handled everything I needed to have done, and did so in an efficient timely manner! I really appreciated all the work and great customer service that Ryan and his employees provided! Highly recommend!

Je
Review №51

As soon as I walked in I was greeted. I informed them that one of my tires was leaking air and that I could not locate the leak. Within minutes they found the leak and had given me quotes that were comparable to Gerald’s or Walmart. I was even helped on getting a discount with the Drive Card. Due to their professionalism, quick service, low price, and the fact they are open Sundays until 5pm, I recommend 5 stars. I appreciate the help.

Ch
Review №52

We were here about a week ago to have the windshield wipers replaced and we were in and out before we knew it. Ryan was very attentive and took care of us immediately. This is one reason we take all of our cars personal and business here for maintenance. We have always been taken care of promptly and treated fairly. Also about 3 weeks ago we rotated dropping of 2 cars to have routine maintenance done on a Saturday and to my surprise they were done very quickly. We will be dropping my car off today to have the breaks replaced, I’m sure we will be treated with same professionalism and courtesy as every other time we’ve been in there. We recommend TQ to all our friends and will continue to use them for our maintenance! Ryan your awesome keep up the great work !

Sa
Review №53

Ryan and his employees are like family. My husband and I bring both of our cars here, and they are always honest about the work that needs to be done. My car is older and needs a bit of work, but Ryan reassured that everything would work out fine and even took the time to help us prioritize the list of things to get done. There arent many honest, genuine, friendly and affordable auto service centers in Rock Hill, but Treadquarters is definitely the needle in the haystack.

Co
Review №54

I went here for a free consultation and Ryan was very informative and helpful with diagnosing the issues with my Nissan. It is helpful and comforting to have things explained in such detail. Ill be returning soon when I can afford to fix everything. Definitely ask for Ryan

DO
Review №55

They didnt try to cheat me.Which, they couldve easily done.They told me what was wrong & Didnt try to charge me for some made up problem.They are a winner in my book!I recommend you check them out.Although I didnt get any work done . Ive heard great things about the work they do.Thats why I went there!!

Jo
Review №56

Great service, great staff and decent (Starbucks) coffee just next door. Plus the service was super fast. The jimmy johns of oil changes! I will gladly return.

TI
Review №57

Brought my new Sonic in to have the tires balanced after it had the tires rotated (but not balanced under warranty) at Burns Chevy. I explained that I had a flat and the dealership would not patch the tire properly. My tires were perfectly balanced and the one tire was patched correctly. I was thrilled there was no charge for the patch being a first time customer. I have been a Service manager for 25 years and this is the best customer service I have ever received from a tire store. Thank you!

Da
Review №58

Chip was great. Prices are fair. Convenient location next to Starbucks so I can get my coffee fix while waiting for my car. Great place to get your car worked on

Lu
Review №59

Best place in Rock Hill to get your car serviced. Ryan and Chip are top notch. Quick friendly service. What more could you ask for? Thanks guys!

Za
Review №60

Great service. Good prices. They were super busy but still managed to get me in on a Saturday. I know where Im coming for now on. Earned my business.

Ji
Review №61

John the manager treated me great, good service, good prices. Took time to get my alignment just right. Liked their work I got my oil changed also. Had a coffee next door while i waited, which wasnt very long. I will go back.

Cy
Review №62

Awesome. I had a great experience here this morning. Ryan paid attention to all the details and was up front with me about what I needed. Im glad I came. Thank you for awesome service and great prices. Ill be back.

ki
Review №63

Upon further review of what I was charged, I felt like I was double charged for supplies and unnecessary fees. I was charged for recycle fees for oil, then there was another charge for waste and recycling. I was charged for the oil change and an additional quart of oil and additionally for the oil filter. Then I was also charged for misc supplies. In my opinion, the cost of the oil filter is part of the oil change. I understand having to charge for the additional quart of oil. However, to be quoted that my oil change would cost $51, and then charged $77 was ridiculous. I will never return.

Ra
Review №64

This place literally saved me! The brakes went out in my vehicle and I had no choice but to pull in to their lot. They were amazing at taking us in a timely manner. They explained everything in terms that were easy to understand. Upon finding another issue with the brakes, they worked with us financially and gave up their own time to fix the issue. I appreciate all of the hard work and effort that went into fixing our car!

Ro
Review №65

I got a few things done to my car today. Ryan was knowledgeable and didn’t try to oversell me on things my car didn’t need. He did a great job quickly and I will definitely be back for any future services

Ha
Review №66

Fast prompt response to?s and service was great although they had a technician out, were able to accommodate me in an appropriate time, professional attitude as well

Wi
Review №67

You can call it mr. Tire you can call it Tread Quarters you can call it anything you want but you also have to call it a bunch of guys who try really hard to make you happy. I can bring you my car there for years as well as my wifes and I can tell you first-hand that theyve always tried their best to do the best job possible for me .I highly recommend

Sh
Review №68

Ryan and Chip were very helpful. My car needed 2 tires they didnt have them in stock but Ryan left and ran to another store to get them to make sure my car was ready by today! GREAT SERVICE. Best auto shop in Rock Hill!

Sa
Review №69

Came in to get tire leak fixed, or at least what I thought was a tire leak. All tires were just a little low, and they were honest about it and filled them with air and didn’t charge me. Some places would take advantage of opportunity to get extra money, but they didn’t here and I really am appreciative of that. They were very nice and got me in and out. Will definitely come here in future!

An
Review №70

Efficient, with good prices. The manager, Chip, has always been very polite and helpful they also do good work. I recommend this place to people all the time.

Ka
Review №71

I am new to the area and I am used to my tread quarters back home. I was pleased with my experience. The staff I interacted with was awesome and welcoming. Ryan was very helpful with my car situation :) I will get my car serviced here again!

Ri
Review №72

Now that new management has come, I highly recommend Tread Quarters. The Manager, Burton, (Burt) is personable, knowledgeable and curtious. He took the time to do an alignment on my hot rod when no one else would. Perfect job. Since then, i have brought in my personal vehicle and my wifes vehicle.I will be a loyal customer to Burt.

Mi
Review №73

Great shop! Very clean inside the lobby and the shop. Came in for a quick oil change. Im impressed. Ryan was very informative and broke everything down perfectly.

Al
Review №74

This place is awesome. I had a nail in my tire and called around. Most places couldnt see me until the next day but when I called Ryan Fauber at tread quarters he was able to fix it immediately. Very polite and professional. Would definitely come here again.

Ma
Review №75

Called on Saturday (12/1) looking for a set of specific brand of tires (big M), Ryan suggested Yokohamas with a n equal tread rear rating, I said well try them, picked up the car late Saturday afternoon and headed, in the pouring rain, off to Columbia the tires were fenominal with no issues whatsoever, believe me Im very picky. Awesome job and great suggestion on the brand!

Ca
Review №76

I took my car in to get my brakes looked at. Ryan took the time to explain and show me everything that was wrong in detail. Unfortunately, other issues occurred with my car but Ryan and his team worked diligently to fix the problem quickly. Definitely recommend TreadQuarters for anyone looking for outstanding customer service and great work on their car.

St
Review №77

Great service always. Ryan is very helpful and goes above and beyond to make sure I get my car taken care of. Always refer them to anyone looking to get vehicle service done.

Aq
Review №78

My experience here has been the BEST as usual!!! Ryan and Chip will never lead you wrong on how to take care of your vehicle. I truly recommend Mr.Tire to anyone!!!!

Du
Review №79

Ryan & Chip provide great service. We have been loyal customers for 5 years now. I highly recommend them.

Al
Review №80

I won’t go anywhere else for my car issues and oil changes! My most recent visit was unbelievable. The guys had my car in and out in a short amount of time and David was extremely accommodating and professional! Best service I’ve ever had! Thanks guys!

Su
Review №81

Great service, friendly people.. The work was done fast and efficiently

Ja
Review №82

Great place. Ryan is great. Staff is awesome keep it up guys

Am
Review №83

Ryan and Chip were great. Brought my car there for an oil change and tire rotation. They provided great service and got my car back to me super fast.

Br
Review №84

Ryan and Chip are awesome! They give great service and always take great care of my cars! I recommend them to anyone needing maintenance on their vehicle!

Ca
Review №85

Whether Im calling on the phone or there in person these guys are the best. Just got off the phone with Ricky and he offered me some advice that may save me some money down the road. These guys are honest I dont think Ill go anywhere else. Theyve earned my business.

Ca
Review №86

This is my one stop shop for all my car needs. Ryan and chip are two great guys! I always feel at ease knowing they are handling my vehicle because lord knows I dont. Thank you guys!

ma
Review №87

I came in yesterday during a rain storm because my windshield wiper wasnt working. Even though I had no appointment they took a look at my car right away. Less than 15 minutes later I was on my way. Jon the manager explained the problem and gave me options without trying to pressure me into a more expensive service. I really appreciate the guys at this place because theyre honest and they do good work.

Sh
Review №88

First time visiting this facility. I was treated great from the moment I walked in to the time I left. I would like to thank Ryan and Chip for the awesome customer service. I would recommend the place to anyone.

Al
Review №89

These guys are amazing! Chip got me in as possible and treats a customer with Respect every time I come in! I Have brought three of my cars in and Chip makes sure to get it taken care of! I Would definitely recommend all of my friends and or anyone who needs work done on their vehicle!

PB
Review №90

Ryan Fauber was really great! Wonderful service and very helpful with repairing my car! But Im changing my rate from 5 five to 2. I received my bill with a additional $39.00 for shop fees as it was never explained and Im very disappointed Ryan!

Ty
Review №91

I have had two great experiences here so far. I felt like good expectations were set on what they were doing, what I was paying, and how long it would take. They will take good care of you.

Ch
Review №92

Ryan was so helpful! Thanks to his amazing crew I was able to get in and out fast. Definitely recommend this location!! Great job😁

Je
Review №93

I have been using this location for a while now to service my fleet vehicles. The manager, Kenny, has always been attentive and helpful every time I have gone in to have work done. He really understands how important our vehicles are in my line of work and does everything he can to get us in and out as quickly as possible while going the extra mile to cut us deals and keep the cost reasonable. Great service and quality of work.

Jo
Review №94

Ryan was awesome from start to finish. Didnt push me to buy anything just told me and showed me what was wrong with my vehicle. Very honest. Must go place in rock hill

Br
Review №95

I brought my Saab here for an oil change, I was greeted promptly by Ryan who was friendly and knowledgeable on everything I had questions or concerns about. He even told me about a coupon I could use to get a discount on my today’s service. Definitely will be returning!

Su
Review №96

Ryan and his team do a great job at serving my vehicle. They are very friendly and helpful. They get me out in a timely manner. I would recommend them highly.

Fa
Review №97

Chip and Ryan were very helpful when I came in to get alignment for my car. He answered all my questions and explained things in detai for me to understand. Definitely coming back for more services.

Se
Review №98

First time here at Tread Quarters. Very fast and friendly service. Ryan and Eric were very knowledgeable about their tires! Would definitely recommend them to friends and family!Thanks guys!

Ma
Review №99

Came in for a fast oil change and set an appointment for the weekend to get some recommended services done.Great job by Chip to explain my cars needs to me.

Ca
Review №100

They were so kind! Mike and Chip are super knowledgeable about what they do and they helped me so much! If you need any, ANY, service on your vehicle. This is the place to go!

Information
31 Photos
100 Comments
4.7 Rating
  • Address:1279 Celanese Rd, Rock Hill, SC 29732, United States
  • Site:https://locations.mrtire.com/sc/rock-hill/1279-celanese-road.html
  • Phone:+1 803-395-0752
Categories
  • Tire shop
  • Auto repair shop
  • Brake shop
  • Oil change service
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:8am–5pm
  • Friday:Closed
  • Saturday:8am–6pm
  • Sunday:8am–6pm
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Wi-Fi:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ-friendly:Yes
Payments
  • Credit cards:Yes
Similar organizations