Super nice and friendly staff. My nails came out amazing, theyre exactly all I wanted them.

New customer, booked an appt arrived on time and wasn’t seated until 1 hr later after a walk-in, very rough on hands and some of my nails were crooked and I was charged close to 100 dollars. Not a good experience overall. Good acrylic work but very bad customer service and experience . Would not recommend.

I have had my nails done a lot throughout my life and never have been as comfortable as I was here! I can’t hear great so I think the nail tech said to call him “ uncle”. If I’m mistaking your name, I’m so sorry! Regardless, he was professional, funny, gentle and overall an AMAZING tech! I was so nervous trying a new place and all my worries went out the door as soon as I entered this salon. I will be back repeatedly and am so in love with my fresh set of nails. Thank you for making my trip so wonderful!

I brought in a pic of a set of nails and they made them perfect!

These people are professional and thorough. I enjoy the massage function in their pedicure stations, and they massage and moisturize the lower leg like a foot massage spa.

They did an amazing job and their prices were reasonable!

The staff is so friendly! It is a busy place, but they do well managing appt vs walk-ins. Very clean and comfortable. Huge selection of polishes and accessories.

Lee did a great job with my much OVERDUE nails and toe nails. Very positive experience and I will definitely be going back. Highly recommend!

Did a great job with my nails. Wasnt please with the pedi. For the price of the pedi they need to ensure that the work matches the price. For the amount of time I waited (soaking) you would have thought my feet would have been cleaner (dead skin completely off). It was a rushed job.

Been going for a few years now and enjoy every visit

EXTREMELY FRIENDLY and kind. showed him a picture of want i wanted and he did an amazing job. super cute and fast. ill definitely be going back.

I always have a great experience when I go there. Very friendly and do a great job on my nails. Lee made my nails look beautiful.

They are always so welcoming once you walk through the door. I never have to wait long or ever. They always do an amazing job and I leave looking/feeling amazing. I highly recommend!!

Very fast job but very good job. I always feel welcomed and when I walk out the salon I feel the best. They are all very social and polite. They never let me down.

So there was a man who serviced mw and he was sooooo nice he kept asking if I was okay, and If i wanted something to drink, but my nails came out sloppy and chunky.

Very nice employees. Wish my pedicures got more dead skin off

I have been going to see Kenny and Emily for years..wouldnt go any where else. They do an amazing job!! Worth every penny and more!!!! I love my nails every time I leave there!!

I was greeted immediately. Very professional, clean and COVID safe! Plus my nails are BEAUTIFUL!

I asked Kim to fix one of my nails bc it was crooked and she gave me an attitude about it. She ran out of the salon before i even paid and my top coat didnt dry right and got a smudge bc of the uv light she used. The other lady fixed my nails, and also the top coat. This was only a fill bc someone else already messed my nails up. I get short white tip french manicure acrylics. Nobody cleaned underneath, but i think its bc they are too short. My friend goes here all the time, and says the guy does the best job at pedicures. Will try again for a full set, hopefully next time will be better. Maybe they wont be in such a hurry.

Got a pedicure here and it was fantastic, already scheduled another appointment. Very clean, bright, and friendly atmosphere.

They are awesome! Very personable and I love my nails and pedicure.

I Looooove this Nail Salon its my first time I got my feet done by LOM and he did a veeeerrryyyyy Nice Job Completely Satisfied❤ I Will be back

I just left the nail salon at 4:00pm and i had very bad service i asked for a color change and to fix 2 nails i broke and he rushed thru my nails and the nail polish is messy and all my nails are different shapes and before i could even say anything he went to go do a pedicure. I have never had an issue here but the guy that i just had was terrible and it makes me upset

Y’all my nails came out so good.Normally I do my nails short but since it has been a while since I did my nails I wanted to go all out and do them long. I love them. I gave it a 4 because I paid 94 for a pedi and a full set though. Other than that I loved the service and the quality of my nails.

Clean great service fast service nice people

Does good pedis & has good hospitality!

I love the way Emily does my nails they are amazing

I ONLY GO THERE AND THEY PUT UP WITH ME 7YRS ONLY

Kenny is amazing, so nice and does an amazing job.

Young girl wasnt very helpful she seemed more interested in her cell phone then her customer

Quick and well done.

Very inviting and energy was comforting. Gotta luv Nick & De Boss Man. My Nu Nu, n Im 25 minutes away from home🤘🏾🤘🏾🤘🏾🤘🏾

Great service

Very good work.

Today I had the worse experience after 2 years or more of coming there to get my nails done. I they were misleading and deceptive about the prices. I asked several time about pricing because I dont wear acrylic nails. I Wear gel nails with Nick. I got acrylic for a wedding. I was very upset to discover they charged me 93 for nails that i dont like the length,color, and design. I felt Bamboozled and decived its hurts to say i will never go back and never recommend anyone to go there. I never had a issue with Nick it wasnt until i tried something knew recommended by the new owner.

One of my favorite places to visit.As I said before Ill day it again.they make love to ya feet.lol

Great place

I have been coming to this nail salon for almost 9 years. Nick is amazing and does AWESOME pedicures, Katelyn usually always does my nails and she is super fast, efficient and does exactly what I ask for on my nails. They are very welcoming and make you feel super comfortable. I love love love this nail salon!

It was excellent.

Lee is magnificent, shes very gentle with my hands. Only place to go

Love this place....very clean and the friendly staff are amazing designers.

Great Shop ask for Nick and Katelyn katelynis great at painting your fingernails and Nick does an awesome pedicure. The staff is very friendly to everyone. The best days to go are Mondays and Tuesdays 10% off. And staff does an even better job on these days as oppose to Fridays and Saturdays-which are busy. Keeping it 💯 real. Keep up the good work serving the community of Rochester.👍🏽👍🏽👍🏽😃

Love this place - Well maintained been coming here for years. I get the best treatment and my Pedicure is always amazing thanks to my BUDDY Nick. Hes THE BEST. Kate does my nails and I swear hands down I love her work. Never displeased. *****

The best salon Ive been to yet. Katelyn is great. She always fits me in. No long waits. The nails dont lift and they have a huge selection of colors and designs. Everyone there is always so friendly.

Everyone there is friendly and does quality work and clean environment.

Kenny does an awesome job and is super nice.

Best nail salon Ive found in Rochester so far. Great service. Quick, clean and professional. Friendly and relaxing. Great selection of nailpolish colors. Hard to find in Plaza - its tucked into the corner. Worth searching for!!!!! Nick does a beautiful job.

I absolutely love the way Nick does my pedicure leaving my feet feeling extra smooth and soft. He is very friendly and have a great sense of humor! Such an amazing experience!

I ABSOLUTELY LOVE NAILS7!!! IVE BEEN GOING TO KAITLYN FOR ABOUT 10YRS AND IVE NEVER HAD 1 COMPLAINT!!! OUTSTANDING WORK, HUGE PRODUCT SELECTION AND GREAT PRICES!!!

Wonderful salon that is super clean and staff is just as friendly. My wife and daughter have been coming here for years and don’t trust anyone else.I started having nick give me pedicures and he has made it a great time. We laugh, joke and have a good time.

The salon is always spotless and quiet which I like when Im pampering myself. Katelyn is quick & efficient & I wont go anywhere else. Keep up the great job Nails 7.Nickol C.

Best place I have ever had my nails done! Everyone is so very friendly. It surely feels like going to the spa.

Love, love, love Katelyn and her salon. I followed her around Monroe Count for 17 years. The salon is very clean and the staff is always smiling. I move you Katelyn.

Extremely expensive. Place was a mess. The lady didn’t even finish my friends toes before she got up to start sweeping leaving my friend to have to switch her feet in the light by herself. I will never go back. Waste of money

A Welcoming Place Feels Like Home Always With A Smile ... Treat You Great Anything You Wanted To Have Done ✅ Is Done Right I Don’t Have None Complaining About This Amazing Place I Come Here Frequented... They Always Make Sure Everything Is Clean And Disinfect For The Next Person And Line. I Like Everyones But My Main Two Is Nick With His Wonderful Pedicures And Katelyn With The Fullsets Well Everything Is A 💯 Great 👍I Love It.... Thank You Guys For You Wonderful Job

A lot of changes to the salon since Covid for the better. More employees and services. Prices also changed and though the services are good....theyre not THAT good to raise costs 75% !!

Very disappointed with the new owner. He does not have customer service skills at all. I will no longer do business here . The owner should know who is scheduling appointments and correct the misunderstanding was a waste of my time and gas.

They do a good job!

Got a fill with design

Have been a client of Katelyns for years! Nick & Lee & Kim all are fabulous too ! My mom & mom in law come here for pedicures and leg/foot massages. Mom (is 79) & mom in law (shes 90) and swears by them saving them doing their own and they both love getting gift certificates ...ez great gifts..then we go to lunch!

Clean & friendly environment. I have been going to Katelyn forever! Many many options for gorgeous nails!!

My first time going here they did an amazing job! Ive had a hard time finding a place that does my nails exactly the way I like them until now!

Always clean and they are very friendly. The only place I go.

One word..Excellent!! Both service and staff

Katelyn is talented, friendly and a super Manicurist! I wouldn’t go anywhere else!

I love it. Kaitlyn does a great job, andshe is fast

Excellent Customer Service Nice Environment To Be In HIGHLY RECOMMEND NICK & LEE

Nick is AMAZINGGGGGG with Pedicures!! Kaitlyn and Lee take good care of my nails! Clean environment and very friendly.

Love it here. So nice and friendly.....highly recommend:)

The place is always clean and the staff is so nice and always greet you right when you walk in!

Katlynn is awesome !!! Always doing a great job! Thank you thank you for all that you do.

They are totally amazing and very professional!! The prices are extremely reasonable

Been with Kaitlyn for over 5 yrs! They are a AWESOME nail salon & spa!!! Faithful customer here!!!

ALWAYS have a good experience. Very professional and clean.

They are amazing!

Owner doesnt know how to do nails. She will ruin ur nail...

I love my mom

Super cute every. single. time.

I wont go to any other nail salon.Katelyn always does a fantastic job!

Great environment.

Kenny is the best

Great pedicure!!

Gel color came off the next day and when back in second time same thing happen and when I went the third time they gave me attitude and said that they didn’t know what had happened and said if I want a different color I have to pay. Bad costumer service, rude and unprofessional.

In a hurry one of them does not do his job well.