These pictures where the nails are shorter are from the 2nd time I went back to have them fixed.I asked to have them short so they looked more natural and thinner because the previous acrylic was so thick.I was told short is not good, thin will break, and white was not a good color. The lady used the white that is typically used for French tips.. The gel and the top coat were both so thick that my nail was distorted.Asked for Polish rather than gel and was told she was going to use gel.All time she was redoing my acrylic nails she was talking under her breath about how there was nothing wrong with them.I will never go back to this salon and I dont think you should either.
I just had my nails done here. Worst experience yet. Three times I had to pull my hands away stating I didnt want any length taken off. I stated I wanted to help grow them and not any shorter. My nails are bumpy, covered in clear coat so much so that I needed a file to peel the skin apart. I absolutely would NOT recommend them.
Cindy and Tina are absolutely AMAZING and pay meticulous attention to detail--my nails look PERFECT every time I leave here!! 💯Thank you, ladies!!!🙌❤
So I scheduled my appointment I went there next day for my appointment I was waiting for over a hour.Than they told me they don’t do my nail it’s really bad customer service I never 👎 going there anymore don’t go there at all
My nails are not painted correctly. I wanted a black outline around my nails and they are all uneven and the sides of my nails are not painted fully. I don’t recommend coming here. it looks like she did it with sharpie and for those thinking why didn’t you say something. I did and she didn’t fix them but I was running late
Phalla is THE best!! She pays so close to attention to your nails, and wants to be sure youre happy with them. Would highly recommend her!
Stopped here to get a quick polish change while shopping. Place is run down with random stuff everywhere.Polish wall full of old, separated polished that look like they’ve been there for years.Polish change went fine until I realized that she put the polish on too think towards the tip of my toes and as I had them somewhat upright while drying (because they use a TABLE FAN to dry) the polish ran down toward my cuticles and dried in an irregular pattern.Will not be returning.
Love this place. We always get a great job at a fair price. Long time customers.
Very very disappointing. My sister and I wanted to try a new place and unfortunately we found Fox Nails. The place is cluttered and run down. No new polish to choose from all old polishes. Very limited selection as well. We got pedicures and they were awful. Very quick with no quality. Very unsatisfied. I will NOT return or have anything good to say about Fox Nails.
My nail appointment was great I got in right away without an appointment! My sisters on the other had now so good she had to wait about 10 minutes for anyone to approach her and the man that did her nails took wayyyy to long, over an hour and a half to fill her acrylics! He also cut them too short and put on about 10 top coats and way over did it!
Cindy is my girl! Ive had many pedicures. Cindy does, by far, the best job of anyone Ive ever had! She is amazing!
I love Sarah! Shes the kindest one there and she truly cares about her customers and her work. She is honestly amazing! Shes always booked so you have to call ahead.
DO NOT WASTE YOUR MONEY!! I have never had a worst experience at a nail salon. The lady was rude, rushed and did an awful job on my dipped nails. One nail cracked after 20 hours I went back to ask them to fix it, and they wanted me to come back so she could fix her mistake. I asked nicely for them to fix the nail, the owner complied but three more nails cracked within the next 24 hours. Not wanting to go back and deal with the original gal, I went somewhere else. Ultimately I felt like I was putting employees out for having to do their job.
I love it there!! My ladies and I go for pedicures regularly and I have had both the gel manicure and acrylic nails as well and I liked it all. I love their prices and they are so sweet! The massage chairs you sit in during the pedicures are amazing!! They didnt even charge me to fix one of my acrylic nails that I stupidly jammed a few days after I got them on! Super friendly!
Sarah is the absolute best! I recommend her 10/10 times. She does an amazing job at painting your nails, while making it an enjoyable experience! Shes quick and precise. Excellent!
Ann is wonderful! There is a man that works there that does pedicures. (I didnt catch his name) that is also so very friendly and takes his time when rubbing your feet. I am very pleased with the services here.
Came here without an appointment and was warmly greeted and was in and out quickly. Very friendly staff, and super nice. And, best part, my nails looked amazing and lasted longer than when I get them done at my usual place!
Love getting my nails done here!
Great place to chill. They have massage chairs! The place is clean and the staff is very friendly. Ive been here several times and they always do a good job. So glad 16th is open again so they are easy to get to now.
Tina and Cindy have done my daughters nails and pedicures and shes always been really happy.I had another person (dont know her name) and the manicure was really badly done. I even had someone else there take the nail polish off before leaving because it was so badly done.
The place is sooooo messy! Unsanitary and they do not follow MN State Board Guidelines. They reuse tools without sanitizing them.
Bad job made me pay $47 for a set with no designs, glue on my hand, said pushing your cuticle back is only for manicures, and is hard around the nail just overall would not recommend and would not go back.
This place is horrible both times I have been there no one has greeted me. I stood there both times for 5 minutes for someone to even acknowledge me. When I was finally asked what I needed I asked if I could have my eyebrows waxed. The respond I got was “ um eyebrows” someone else answered her in another language and she asked can you come back. I have never heard of such a thing. I told them I had shopping to do at tjmax and could return in about 10 minutes. She responded with no we will be ready in 40. It was ridiculous enough she asked me to come back another time as it was but then to tell me no not for another 40 minutes. Do they not realize people come to get eyebrows done at their convince not something oh they will just drive back. This was the second time this exact situation happened. I will never return to this nail salon again. Only gave a 1 star because there was no zero.
If it was possible to give negative stars I would this site makes you give at least 1(Which Fox Nails does not deserve). The nail tech. did not listen to instruction and took action to ruin my nails. Team real nails know that you do not scrap and file your real nails as those steps weaken them, instead of using the foil method to maintain the integrity of your nail. Also she chopped my nails off, after the first snip there is no turning back, I had to leave due to lack of care, service and a hack job. I want the $10 i paid back
LOVE Sarah. Shes very genuine and truly cares about the quality of service she provides. Definitely recommend her, but call ahead as she is almost always booked. Otherwise, my second choice would be Tina who is great for pedis and gel manis. I havent personally tried Mary, but have seen her great work on others nails.
I had to remind the lady who did my manicure to use the cuticle softener on my left hand. She spent about 20 minutes on my cuticles alone and managed to cut me then put alcohol on the cut. My nails are not all shaped the same when I asked for them to be round. She was taking way too long and then told me I had to wait 15 minutes (for my nails to dry) before I could leave and was forcefully telling me no. So I had my boyfriend pay and while she was distracted I put on my coat to leave (because my nails were dry) and she runs over saying no and grabs my hand to feel my nails. I have never had such a bad and uncomfortable experience.
Friendly service. They truly care about making sure you’re happy when you leave
Love the service, everyone is so polite and welcoming.
I would not recommend this nail salon. I had a shellac manicure, and instead of wrapping off with foil, they had me soak my entire hands in acetone that looked like it was the community bowl because there were floating pieces of nail polish in it. I dont think that probably meets health guidelines and regulations, plus, the cuticle clippers and other tools that they used on my nails came from another nail station, like they possibly had been used on someone else and not sanitized. Cam Lee, my technician, cut my nails way too short, they still hurt 4 days later. I will not be back.
Every time its a great experience !!!
Okay for if you need to get something done as a walk in but dont expect a relaxing environment or great quality.
Went here a couple of weeks ago. the quickest pedi I have ever had. polish was starting to wear off within three days. the lady kept getting up to go talk to a person. the gal next to me was using a metal file on her customer and kept telling her that they are not suppose to use them or they will get a fine....but kept filing away on her heals. this place is no good. bad customer service.
I went to this place and asked if they did SHELLAC nails. They said yes. I told them I wanted both manicure and pedicure with Shellac. The pedicure was very quick....Ive never had a pedicure that fast. A lot was skipped. They did not do Shellac or gel on my toenails. The manicure started where she was applying the GEL. I asked her why she was doing gel instead of Shellac. She says someone told you wrong, they are the same. Truth in point.....they are NOT the same. Shellac is a type of gel but is much less damaging to the nail and the last time I had shellac it lasted well over a month with no chipping. While she was doing my GELS, I asked for a french paint job. She was grouchy and said it goes too slow for her. She relented and did the French painting...making several mistakes that were clearly visible to my eyes without glasses on from 2 feet away. I cant imagine she didnt see them. I asked her to fix them and she became very angry and scowled. Her name is LISA. I will NEVER go back there and do not recommend them for anyone who wants a real pedicure or genuine SHELLAC nails.
Great place Ann or Cindy is simply amazing
I would give this place 0 stars if I could. I went with a group of friend so we could get our nails done for a wedding. The ladies working there werent very polite to us, they were jerking our hands around and it seemed as if they were talking badly about us between each other in another language. When my nails were done I reached for my wallet to pay and the woman ripped my wallet from my hands! I asked her what she was doing and all she said was Money Then she proceeded to take the cash right out of my wallet. When everyones nails were done we werent very happy with the end results. One of the girls I went withs nails were pointing almost staright up to the ceiling so she asked to see a manager and everyone working acted as if they had never heard the word manager. She then asked the woman who did her nails for a refund because she didnt have time to get them re-done. The woman practically pushed her in the chair and began re-doing her nails instead of just giving her a refund. While re-doing her nails she had a very nasty attitude toward my friend was very agressive with her hands. My nails were very scuffed up and the polish is uneven, but the woman doing my nails didnt bother to fix them. I do NOT recomend going to this place!!
Will not go back again. I went in 2 days before my wedding with my bridal party. I called and made reservations 3 weeks prior to our appointment. When we showed up they were very busy and did not have us down in the books. They first told us they would not be able to get us in and then told us to pick out our colors. They were rude trying to figure out which girls were getting a mani/pedi or both. They rushed us to pick out our colors. Once they started my pedi, they went really fast and did not provide the full pedi experience by giving me a leg/foot massage etc. I was not happy with the way my acrylic nails turned out. She didnt ask if I wanted them pointy, rounded, square, etc. and they were very sharp on the edges when she finished. She didnt put a top coat on so you could see splotches on my nails. Overall was not impressed and would not recommend going to this place.
It looked like a 8 year old painted my nails. Friendly service
Best Nail Service in Rochester.
Took my girlfriend here to have her nails done ...they were cut uneven very poor polish job and they charged a different price than what they said on the phone
Great service, with a smile! Love the new, bigger salon.
Place is a joke half the techs dont even do there job..crooked nails and bad polish job and even expected a tip... they run through clients just to get the money and dont care if your happy or not
Mary did an amazing job! Thank you
I got a gel manicure and the next day there was peeling and some of the nails looked cloudy. Now a week later my nails look horrible with cracked/chipped/peeling polish. They look like I have not gotten them done in months. I regret going here.
Clean shop, comfortable chairs.
Literally went there with a picture of what I wanted came out with something totally different 😭😡
Quick service
1st time. Last time.