Birchcrest is by far the best in the business. They are very professional, courteous and amazing workers. They were the MOST reasonable with their prices and I had quite a few estimates. They were extremely fair and not eager to rake me over the coals. I am very impressed and would highly recommend Birchcrest with an A+++. Thank you

This company is awful! Came home to a tree that broke my roof on my shed! No note! no call! If I could give zero stars I would! I called a real company to come take down a branch and they came before they showed up and ruin a brand new shed! This company has no values and I hope that this review helps someone stay away from ever using them! They also left the branch so I can’t get into the shed! Called to tell them and they laughed and hung up!

If I could give them 10 stars I would. I had a walkway and a patio along with some plants installed and I could not be more happier. Justin and Scott are absolutely amazing and I would have no problem hiring them again for any future projects. They went above and beyond. Not sure why the negative reviews from others but I am thoroughly impressed. From the time I made the first call to the very end of the project everyone I encountered was very helpful and answered all my questions and concerns quickly. Thank you for being a fair an honest company!

AVOID IF YOU CAN!RGE contracted this company to Prune around our power lines. I was alerted to their presence trampling my gardens in the backyard when I attempted to let my dogs out. The crewman had said hed just jumped the 6 foot fence and didnt know anyone was home. He of course made no attempt to come and knock on the front door, or the back he was busy trespassing into find out. I unlocked the gate for him and his team so they could more easily come and go getting all the branches out and the foremen assured me theyd just be pruning back the branches that came within 15 of the lines. I went back inside to continue working and then noticed out the windows that they had no idea what 15 was. The trunk of my tree is 15 from the fence and grows away from the fence line. The power pole is another 6 on the other side of the fence so these branches were trimmed 20+ regardless of their height, growing direction, or proximity to the lines themselves. Some of them needed to be cut back sure, maybe even outright removed, but cutting every single branch on one side of a tree all the way back to the trunk? Thats just lazy and poor workmanship.I came back outside as they were finishing up my first tree. They had decided distance from the lines didn’t matter, and basically took off every branch at the trunk even remotely growing towards the fence. Branches that were well past 15’ and growing perpendicular were gone. Shade over my shed and gardens gone. Mature branches that grew 10 below the lines and were drooping presenting no danger of ever interfering with lines under the heaviest of winds were gone. My tree now looks like someone took an arbitrary line and removed everything on one side of it. Before pic is last one.The gardens, plants, and shrubs that were not stepped on or had branches dropped 20+ feet onto them will likely still die as any shade on that side of the yard is now completely gone. My wife and I spoke to the workers and foreman and received rude rebuffs from the crew while the foreman was a bit more understanding. He apologized and said that yes it’s a poorly done job, and that they clearly took too much, but chalked it up to some guys being better on the saw than others. Thanks for giving me your B squad after Id already come out and spoke with you for jumping my fence and breaking into my yard. I was thankfully able to convince him to leave the second tree for another day when he can bring his best team and do the job properly.Their contract, with RGE, was to trim and prune branches that could endanger the lines. Thats fine, expected, and appreciated. Instead they simply hacked everything back to the trunk of the tree because it was easier, quicker, and it wasnt their property to worry about. Youd expect a little bit more from a team headed by an arborist with two degrees to know a little better about pruning.The tree looks awful, the workers were unprofessional and rude. Anyone reading this should strongly consider someone else if you need tree services in the future. We will be lodging a complaint with RGE as well, and we fully expect someone to compensate us for all the plants and gardens they ruined. God I cannot imagine how much worse itd be had I not been in my home office.

Trees were cut down in the small parking lot where I park every day and I had to park on the street. When I returned to my parking space at night, I backed in to a giant tree they left right in the middle of my parking space... I called and they said they wouldn’t cover any possible costs, even though they were negligent and created the hazard... let alone in the dark where visibility is reduced. This company clearly doesn’t want to take any responsibility for something that is partially their fault. *the company is lying in their response to this. One minute they say it was there before they came, the next minute they say it fell after they left. They’re lying through their teeth to save face and save responsibility. Shady.*

They were here on the hottest day of the year so far and were quick, professional, careful to not cause any collateral damage. Everyone we dealt with was great and we had some big guys to take down

They came out and did work along the power lines. They left large limbs in my yard and broke my fence. If they cut the limbs up to manageable pieces I would not have minded, but they left 20+ foot long limbs in my yard. When I called customer service to see when they would be out to clean it up they told me it was my responsibility... Now I have to go to the hardware store to buy a chain saw to clean up after them, and lumber to fix the broken fence.**Update: The day after writing my review Birchcrest did reach out to me and let me know they would be cleaning up the mess they left in my back yard, but continued to reiterate that they usually do not do that and that it is the responsibility of the home owner. At the end of my conversation with them they requested that I updated my review, which leads me to ask the question, Would they have done anything if not for my review?That being said they came out a day or two later and cleaned up the 2 large branches they left behind. The crew was a little snippy with my wife and father in law when they came out to clean it up, but that may have been because of all the overtime they were forced to work due to the wind storm.The fence is still broken and there is a large 5 foot by one foot log balancing in the tree above the fence that I mentioned to them on the phone the first time but apparently that isnt there problem because it is touching the fiber optic and cable lines not the power lines. I just have to make sure not to let me son play in that part of the yard till I can get someone else out here to finish the job.

In 2010 I had major landscaping done it was over $50,000. The designer way oversold me as the plants are not spaced out far enough and are too many for the areas planted. But that is not the problem, I was never schooled on how to care for the water feature I had to research the maintenance myself,but again that is not the problem. A dogwood tree they planted had to be replaced in 2011 it was under guarantee but I had to argue to get it replaced,but they did. The problem is the one they replaced it with has never grown and is so feeble I had the cornell cooperative come out. They diagnosed it to have girdled roots. So After looking and hoping fertilization and watering would make it flourish I decided to dig it up and see if I could trim the root ball and save the tree.As I dug carefully around the roots I noticed the tree was very loose. When I lifted it pulled right out I noticed the wire mesh was never removed nor was the burlap cut back. There were only sucker roots and no main shoots after being in the ground for almost 10 years I dont know if it will survive but I could never recommend Dave Dailey or birchcrest to anyone in good conscience! Very sorry to have to write this but I called Dave today and he hasnt returned my call.

The company has the RGE contract for tree trimming around power lines. They completely ruined my maple tree. totally gutted it, The tree will never be the same to the point I will need to have it removed. Based on the rest of the reviews I am surprised to see the current rating. They would get zero stars if I could go that low on the rating.. I would never hire this scab outfit., Save your self a headache and please go else where for tree and Landscaping services.

Birchcrest recently completed a job at my house and I was very impressed with the team. Not only did they do a great good executing the job I had contract them to do (tree trimming and tree removal), but they went above and beyond. At the last minute I had decided that I wanted to keep some of the wood from the trees they were removing. They picked out the best wood for me to keep since it would burn better (Cherry instead of Box Elder), and neatly stacked it next to my fire pit. I was assuming they would just leave it for me to cut and stack, but I was pleasantly surprised when I saw what they had done.

We had 4 large oak trees removed from our property as they had grown too close to our home for my comfort level. Beaver was our first contact with Birchcrest as he came to evaluate our situation and gave us his recommendation. Justin and his crew showed up on time to perform the work and their performance and professionalism was exemplary. The office staff were very helpful as well. I will use them again for any future tree work and I highly recommend this fine company.

I was doing my job spraying a lawn and the guy was polling a tree branch to the front and he yelled at me and said do not spray the lawn I said I have to do my job the guy that owns the house wanted his lawn sprayed so the guy that works for you is very mean to me today I would not recommend this company

We had a burm installed. Brenda was here to mark it out and worked with us to define what we wanted. The installation occurred earlier than expected, which was great, and is just what we want. Thanks Birchcrest.

RGE has a contract with Birchcrest Tree Service to conduct tree trimming of RGE power lines. Having said that Birchcrest conducted a tree and limb service in the Maplewood, 10th ward, area of Rochester about 2nd week of May 2021. The crew consisted of about 12 personnel or more. Im retired, so Im home the majority of time and spent some time watching them work. I even supplied bottled water to the crew. It wasnt until after they left the area that the next day I noticed the very obvious classic V notch gouges of the climbers spikes in my beautiful Red Oak tree. There were about 15 or 20 of these tear outs in the tree bark. It did not make sense why they climbed my tree and did this irreversible damage. I could see where they cut ONE small limb off that was 2 or less in diameter at the tree that was not within 15 feet of the power lines and absolutely no threat to the power lines now or 15 yrs from now. I later learned from another tree arborist that the reason they do this is to further bill RGE more money. I have no way to verify this. The damage from these V spike cuts create wintering hibernation pockets for insects, thus also inviting woodpeckers, Hairy, Downy, Redheaded and Pileated, which all are visitors to my yard. The woodpeckers then go after the insects further damaging and enlarging the cavities . The Pileated Woodpeckers remove chunks of the tree that would make Pail Bunyon proud. So I called Birchcrest and I asked lady in office who was very nice to speak to a supervisor or boss. She transferred to another female who claimed to be a supervisor. I explained the entire issue to the supervisor that was less than accommodating and sense of borderline rude, like I was bothering her. I asked why they did not come to my door and ask or inquire and her response was because of Covid we do not do that which was total bullsh*t, because as I sat on my front porch I witnessed two of the guys in their tree climbing belts knock on the front door two houses away and engage in conversation with the homeowner from about two feet away. I then told this self proclaimed supervisor that I wanted a Boss, Foreman to come to my house so I could point out the tree marks and have him attempt to try explain to me how or why this happened, and try and justify it. She said I would hear back soon...So I asked define soon. She said she would have crew boss or she herself would call back in a day or two. We then hung up. I gave them the opportunity and their 2 day time period to respond has come and gone, and now its over 10 days and they have not made any attempt at calling me back, or contacting me at my address, which they had., So now I contact RGE who hires them and my lawyer to send a letter notice of tree damage suit.....Then they will have to respond. Ver poor way of running a business,

We’ve used Brenda with Birchcrest for the past 3 years from planting trees, to weed control, to spring clean up, pavers, and mulching. I can’t say enough positive things about my experience with this company, if you are looking for any lawn maintenance, stop looking and call Birchcrest.

They leave a mess for the customer to clean up. If they break something while working with the bucket, they never mentioned it and ignored it. When they are contracting out for RGE, they dont use good judgement on how the trees will look once they have butchered them. Very unhappy.

Schedule an appointment with this company. On the appointment day, I was told that they made a mistake on the scheduling and had to reschedule. So rescheduled, but on the appointment date, I came home from work to wait for over 30 mins, and no body showed up!!! I was again told that they made another mistake with the scheduling!!! How can you trust a company who keeps making mistakes on very simple thing--scheduling an appointment!! They seem not to care about others time!!!

Brenda was awesome! Highly recommended for tree removal.

I get that trimming around the power lines is necessary. But one would think if you have to remove 90% of the vegetation they would just take the whole damn tree down. What a lovely vertical log they left us. Id give one star but at least one of them was thoughtful enough to close our gate on the way out.

I went 2018 for an interview. Dave said my application was so called lost then found. He asked me why I wanted to do this kind of work. I stated I loved being outside. He replied were were looking for younger employees and stated that I was to old.

Birchcrest came along the power lines and trimmed the trees in our neighborhood. The basics removed one side of a large tree that was 10 feet from the power line and left trees that we closed to the power line. It was basically a hacker job of the tree.

I have a huge birch tree in my front yard that was in desperate need of attention. They came over and took very good care of it. I was afraid it would have to be taken down but they sent an arborist over who said it could be saved. I’m so thankful for that

Very professional. Sidewalk installation completed with beautiful results! Very responsive. Definitely pleased and will use them for future projects

I scheduled an appointment and had to wait several weeks for the actual date. When no one arrived on the date and time scheduled, I called later to see if the person was running behind. I was told that they should have been there and when I shared that they hadnt been, was offered to reschedule for next month. When I asked if they were able to check with the employee to see if they were still coming today, I was more or less told no and could tell the Birchcrest employee couldnt get me off of the phone fast enough. I couldnt believe the complete lack of customer service but wont be contacting Birchcrest again and will be sure to share my experience with others.

Excellent service. Timely, thorough, clean job of cutting a tree with power lines 14” away from trunk.All limbs and leaves removed from ground wheretree was felled.

Thank you Birchcrest for providing an outstanding 5-star service! The weather conditions were difficult, the trees were difficult but your representatives performed the job proficiently, professionally, and with great sensitivity to our concerns.

Even very late in the season (November) they fit us in an did a great clean job cleaning out our front planting bed

Would rate them higher if they hire me

I called to get a quote for re-doing my whole backyard. I was told they would be out to give me a quote. Well its a month later and no phone call or quote was received. I called back twice to check on the status and was told he was on vacation and would be out the next day. Still no quote or call back. I had cash in hand ready to give to this company. Guess they were too busy to keep.up with a potential customer. Your loss.At least call your potential customers back. Poor customer service.

The team was very proffessional and did a great job in the tree trimming. Also I have Birchcrest do tree fertilizing. I think that it helps the older tree.

What a pleasure it is working with the Birchcrest Tree & Landscape crew! They are truly the best Rochester NY tree and landscaping company! Bret Crane is always such a pleasure to work with! I always know I can count on you guys to be responsive, on time, professional, excellent workmanship, and you always leave the work site cleaned up.

Very professional and efficientWell synchronized team/ safety focusedCould schedule ahead vs just knocking on door that day/time

They told me 3 weeks its been 6. They came and did a little and have not returned to finish. They have not called and have terrible communication.

I was overwhelmed by their knowledge and professinalism. They cleaned up after themselves cold not tell they had been hete.. Just had lawn airated and over seeded did not disturb it. I would recommend them to anyone.

I have always found them to be helpful and knowledgeable. They have done tree trimming and cabling for me. They removed a tree stump and gave me advice on which trees to use to replace one that had to be taken down. I like my new little tree and they did a nice job of installing it. Everyone has been pleasant to deal with and they have scheduled services in a timely manner.

The two guys that came to my moms house did a phenomenal job with the tree removal and clean up. Everything went extremely well. They did a fantastic job of cleaning up the area. They were very professional, personable, and I definitely recommend them highly!

I can just simply say that it’s the worst company to deal with. My wife hired them for tree cutting and they ruined as if like they are some uneducated laborer that does not know a thing about the physics of a tree and how they live. We now have to rehire another company to come and remove the tree from root and plant a new tree.We just lost a 15 years old tree.

They did a job on my neighbors tree. They knocked a cable down and put it back as if nothing happened. Didnt have the courtesy to even let us know...

Small job, done quickly, reasonable price.

Ricardo and co. were great. He came out and removed our locust tree safely and quickly. I would call Birchcrest again.

Never go anywhere else. We have used them frequently. They are the best, the most knowledgable ones around. They are fast, when speed is imperative. They are clean and very safety conscious. They might be a little pricey, but do not skimp on this, the most important service your property will ever require. Highest recommendations.

I wish that I could leave a good review for Birchcrest because I know people who’ve had good luck with them. However, I’ve had a very bad experience. I live on a narrow city street, with a small driveway and a giant silver maple in my back yard. I wanted to have some preventative work done on the tree, which is healthy. I had L&R Trees come out for an estimate in August, and they said that I needed a company with a scissor lift because my driveway was too narrow for a bucket truck. They recommended Flower City Trees and Birchcrest. I tried Flower City Trees first, and they blew me off for a month after I asked for an adjustment to the initial quote which was for twice the work that I had asked for. Bob from Birchcrest then came out and gave me a reasonable quote for what I wanted done. I sent a deposit in November. Because of the location of the tree, I had to coordinate work with my back neighbors. Since then, there have been scheduling challenges due to weather, which is understandable, though on multiple occasions I had to call them to confirm that the work was cancelled rather than them letting me know. We finally got a truck to come out in January, when I was told that my driveway was too narrow for the bucket truck, that I had to get my neighbors to move their cars on my street, and that I needed to involve a second neighbor for driveway access. A complication with the back neighbor happened on that day too, and their vehicles were not moved as promised, so they left without doing work. We rescheduled for a different day, I notified all of my neighbors, a new crew showed up, and it was like the previous crew had never been there. I was told again that my driveway was too narrow, they couldn’t do the work, but that they had a smaller truck back at the office and they’d check to see if it was available. I got a text later that morning saying that it wasn’t available but they’d schedule me for the following week. The following week I again contacted my neighbors, made sure my car was on the street, and nothing. No team. I called, and I wasn’t on the schedule. It’s now February, and my check was deposited 11/14. At this point, I gave up. The tree is healthy, it’s obviously a pain to deal with, and I’ll just hope that a piece of it doesn’t fall on my house. When I called to see why the truck wasn’t here the last time, I cancelled the service and asked for my large deposit to be returned. I was told that this would happen. Three weeks later, it still hasn’t arrived, so I had to call AGAIN and was told that they must have missed the cancellation message and will send it out today. So, long story, my tree is obviously difficult, but they saw the situation when they came out to prepare the quote, so why waste my time with all of this?!

Very professional and a nice neat clean up. Very little damage to the lawn.

They wanted 100 dollars just come out and do the estimate...could be great company but Ill never know.***Update, in response to your response***the work we needed done at the time was going to be done through our insurance company so this might have been the reason for the charge (although we werent informed of thos when we called so I assumed it was standard procedure)I have upped my review from 3 to 4 stars since the person who had recommended you sung your praises and I trust his opinion I just regret it never worked out for us.

Great service from Birchcrest. It was convenient to get an estimate on costs, then arrange for the work to get done. I appreciated their timely service in getting some major trees down before the most recent windstorm. Knowledgeable, reliable, hard workers--they have done quality work for us over a number of years, and theyll be my first call for future work. Thanks, Birchcrest!

...Extremely satisfied with the Service, Technicians, Care and Protection of property, Timeliness and Pricing...waited patiently for call backs from other tree/removal companies, months at a time! Birchcrest completed the 5 day project, from estimate to clean up, within a 3 week timeline! Many Thanks to the Professional Techs and Staff at Birchcrest!.....vjd

Had 4 trees taken down this morning. 3 super nice guys who were amazing to watch. Trees down and not a stick left over on the lawn in 3 ish hours. Awesome job!

Great company from start to finish! Had a very large tree job they completed it very fast. They cleaned up well after they were done and they left myself and my neighbors very happy. Would definitely use them again. Thank you Birchcrest

So, I was driving on Union St in Ogden today, and there was a Birchcrest truck performing tree work near where I work. Well. Let me just tell you. Be still MY heart!!! That fine piece of man meat who drives truck number 61 is like a Greek god with the heart of Paul Bunyan. I have some work I need done, so, Mr. Birchcrest, of truck 61.... cheers to you. You wield a saw like nothing I’ve ever seen. Birchcrest needs a calendar full of their men out there wearing sawdust like stripper glitter. I’ll buy them all!

They did a great job on our tree trimming. They came on time, explained the process, and cleaned up before they left. We are very happy with Birchcrest and will definitely use them again.

I asked to get a quote for trimming bushes, it took two weeks to get it. I had a question about the quote again it took two more weeks. The last I heard they were going to contact the person who gave me the quote, it has been 3 weeks. Does this company expect you to beg them to do a job? I have hired a different company that has no problem doing the job.

Workers were extremely professional and courteous.

This company is terrible! They pretty much ruined two of our trees trying to trim them. The workers parked their truck, which Im sure is heavy, in the driveway without asking and then left our yard a mess. They have no respect for homeowners or their property.

We were extremely satisfied with the work done by Birchcrest Tree and Landscape, they were awesome to work with. We were happy with start of the project as well as the clean up, they did not leave a mess at all, everything was in good shape. The guys are just really great, they are polite considerate and very efficient, I have no complaints at all.

Substantial pruning of 3 crabapple trees, and removal of a Norway maple, ailing and planted too close to a sugar maple.

They did a great job of removing a 40 foot maple tree for us, removing the wood, grinding the stump, and filling and seeding the area. The price was less than other services. We would highly recommend them.

I have worked with Birchcrest Tree and Landscape for about three or four years. They have always done really great work for us, I cannot complain. I would say we are always very satisfied with the work done, the staff are just wonderful, they work very well together. The jobs they have done for us are always done in a timely manner and they are always very polite and considerate. I would absolutely recommend Birchcrest, they really are a great company.

Great service: the friendly crew worked efficiently, checking with me several times to see if I was satisfied with the results and left the yard debris-free. I will definitely use Birchcrest in the future.

We had Birchcrest remove a large tree that had been planted too close to our new house. From their estimator through each crew that cut the tree down, ground the stump and filled in the hole, they were completely professional and easy to deal with. When they finished, there was no sign that 45 foot tree, or any worker, was ever there. Well call them again, and recommend them to others.

I have loved working with Birchcrest Tree and Landscape. From the moment I met them I liked them. They always kept me informed on what was going on with the project and everyone was extremely nice. They did a wonderful job and even cleaned up after.

We have used Birtchcrest Tree & Landscape a number of times. Every person has exemplified professionalism. This time we had to remove a very large maple tree in our front yard due to disease. We had complete removal right down to seeding the area. Great Work!

The crew members at Birchcrest Tree & Landscape were so polite, and so great with telling us how and when they were going to remove the branches on our trees. Not only that, they cleaned up after they were finished, something that you dont see often, and you could not even tell that they were here. Very satisfied with this landscaping service and recommend to all.

They were very professional. Came back several times to answer questions which was great. Quotes were free and we could pick how much work and clean up they did to adjust the price

If you want or need a call ahead, dont contract with Birchcrest. If you want fast service at half the price of the next closest estimate and dont mind randomly coming home without warning to see your tree gone without a trace, then you wont be disappointed by them. Not a single branch was left in my yard. I can understand the hard feelings from RGE customers that had no choice, but as a paying customer who wanted a tree gone I am very satisfied

Had a very large tree removed from my back yard, and stump ground and graded and seeded. Their quote was a lot more than the figures I could find online for typical tree removal but was still 2nd lowest of four quotes I got. They probably deserve four stars not three but my expectations were so high based on the reviews online, then my job didnt go as smoothly. The work was performed over five different days --- three to take down the tree alone. The job was quoted as a completely manual climb & cut, but we ended up taking down an extra section of fence and bringing in a bucket truck. Quite a bit of lawn damage, mostly was repaired with topsoil though they will have to come back in the Spring to reseed. In the end the tree was removed, the crew was nice, and I still plan to have them plant a new tree in the Spring.

Excellent service! Very professional, polite and their work ethic is phenomenal. Very satisfied and grateful!!

My husband is very picky about our landscaping and lawn, but he loves the work these guys do! Anytime weve needed Brad to come over and take a look at things, he has. We have received excellent, straightforward information and work each and every time. I really appreciate the great job they have been doing for us!

Punctual Professional Polite People from start to finish... these folks know what they are doing!

Very pleased with their work.No complaints on how they left site.Sqeezed me in on short notice.Will have them do future work.

We have worked with Birchcrest before and we are so impressed with them every time we use them. They have an outstanding reputation from work they have done for us and people we know. We would never call anyone else.

EDIT: after talking to the company, They came back and made it right! Thank you!They completely left a hack job of the trees in the back near the power lines. I considered them for taking down my front pine tree and some stump grinding after bushes in the side we took down. But after seeing this work, I’ll be looking elsewhere. I will now have to hire someone else to come take these down completely. Shame on you for thinking this is acceptable. I understand you are fulfilling a contract with RG&E, however, this is unacceptable work and have now lost a customer.

Ive chosen Birchcrest on several different occasions and have always been impressed with their skill and expertise from the start of the project through its completion!!

They were hired by rg&e . They didnt trim my most beautiful perfectly straight maple tree. They decided to cut it to the ground . I am beyond furious .I give them zero stars .

Birchcrest arrived and did everything as asked as well as cleaning up afterward. I was asked if the work met with my satisfaction, Birchcrest employees were courteous and helpful.

Ordered a load of wood for camp, delivered on time and great quality, working on it now!!!!

I had Birchcrest take care of my trees a couple of months ago and was very happy with the people and the work. Ill be calling them again next year as they have personally assured me that the RG&E crews do not do residential service. I really appreciated that they cared enough about a customer to visit and tell me that.

I was very satisfied with the work Birchcrest Tree and Landscape did for us. The staff were extremely helpful and knowledgeable. The job they did for us was completed on time and it looked great. We were very happy with everything.

Very happy with Birchcrest. We had a HUGE tree fall down in our backyard from all the wind that we had been having, and Birchcrest was quick to reply back to me and get someone out here to safely remove the huge tree. They didnt leave the backyard a mess either which was nice. We are happy with their services, thinking about using them for landscaping this spring too.

I thought the majority of the bad reviews for Birchcrest were from people who RGE had taken down trees in their powerline easement and weren’t happy about involuntary tree removal, but besides that the company seems normal enough. Wrong.I had a fairly simple job, take down two trees and remove what was taken down. I was not home when they sent someone to scope out the job for the quote, so they weren’t aware of some underground power lines (only 6” deep) running through the work site. Also, I wanted to be present the day of the removal in case there were any problems. So, Val at Birchcrest advised me to write on the contact my requirements, so I listed requiring a quick

We have used Birchcrest for two different services so far. We had a tree fall a few years back and we called them to come remove it, and they did it and didnt leave the yard a mess. So I decided to call them to do my landscaping last year, and it turned out BEAUTIFUL. It looks like a brand new house on the outside. We are very pleased with them.

Birchcrest Tree and Landscape planted some trees for me and did a wonderful job. They were done in one day and everything looked great. The prices were very reasonable too.

Out of 5 tree companies Birchcrest was the best deal by far.They saved me money and even did some extras without being asked.They did a great job on the tree removals.

Fantastic job, fast and efficient and no mess left over

The worst company. The men are rude and smoked on my property. They destroyed my bushes in the process of taking down the trees. Completely unprofessional and left a mess behind

My neighbors tree had over grown and was resting on my roof. Birchcrest was able to come out within a week and the tree limbs. No branches or limbs were left behind. They were professional to my neighbors and to myself.

The whole team at Birchcrest Tree and Landscape are so wonderful and all so hardworking. I am more than happy that I choose to work with the company and highly recommend them to others.

Guys were great! Did exactly what was contracted- and did a really nice job in clean-up!

I had contacted two other companies before I found Birchcrest Tree, neither returned my calls, and when one finally did an estimate and set a date to complete the work but then never showed up. Birchcrest is reliable and professional and I was able to trust them, I will never call anyone else.

The work crew was friendly and professional. They did a perfect job. We are extremely pleased. The guy who did the estimate was also friendly and professional. Bibirchcrest was cheaper than the other

This morning, I hear chainsaws going and I look outside to see there was a man in my backyard. No one came to my door to notify me that they were going to be entering my property to start cutting down limbs. They hopped over my neighbors fence to gain access to my yard. After they finished, there are numerous huge tree limbs laying in my yard. Now my husband has to cut them, get them to the front and hopefully they will get picked up with the garbage next Thursday. Quite disappointing at how they felt they could just walk onto my property without my permission. Also quite lucky I saw them back there before letting my two German shepherds out for their morning run. I guess they are contracted by RG&E to cut around power lines. So why do we have to clean up for something I never asked for?

I have had Birchcrest Tree and Landscape do a couple of project for me and they have always done a very good and clean job. Both times they were on time and best of all they were very neat. They did a tree removal as well as did some trimmings around the house. I would work with them again in the future, they were good.

Our professional aborist and consultant, Micah Burns was exceptional in his educational advice and super friendly communicational skills.The removal of the tree and all its contents were all done in such a timely fashion . The workmen let me have my 2 year old witness the whole event . They were professional in all shape and form so I didn’t have to worry about his presence. THANK YOU for such a positive experience everyone!!!

They were rude, unprofessional and argumentative. Blocked the street and garbage pickup.

I am furious . I came home from work to a completely destroyed backyard . No prior notice from your company or the utility company . Trimming trees is one thing cutting them down to stumps is a completely different story . I no longer have any privacy in my backyard . This is unacceptable. It is unacceptable that your employees were on my property doing damage to it without my knowledge it is unacceptable that I no longer have trees . I have contacted RGE as well they assured me that they will be in contact with your company as well . You will hear from me in the morning as well . The damage has been done but the situation needs to be rectified . I want my privacy back . I have very recent before pictures of my back yard as a recently purchased the home as well as many after pictures that show the the extent of the damage .

If I could leave a zero, I would. These guys came into my backyard trimming trees for the town and leave my gate to my backyard open with branches blocking the opening. Left a big branch in the backyard. My wife told me that one of them put their cigarette out in the snow and was going to leave it there until she said something to him. Last year there were a bunch of cigarette butts in my yard after they did the same thing. It is obvious that we have children with all the kids toys and playground in the backyard and these thugs disregarded it like it didnt even matter. They should be ashamed of themselves. Im going to call the town and complain as well .

I received a letter from RGE that they hired Birchcrest to trim trees on my street around the power lines. This morning, I hear chainsaws going and I look outside to see there are several men in my backyard. No one came to my door to notify me that they were going to be entering my property to start cutting down limbs from my large trees. They hopped over the fence to gain access to my yard. After they finished, there are several branches left at the base of the trees in my yard. We had just finished our fall clean up and now we need to go back and clean their mess up. Quite disappointing at how they felt they could just walk onto my property without my permission.

They destroyed my yard during their tree trimmimg process. Not only that, they butchered my tree by cutting off branches that didnt need to be cut. They also drove their truck through my yard tearing up the grass. Was my grass a threat to the power lines? No one should ever use this company.

The crew from Birchcrest Tree & Landscape were very careful when it came to the process of taking our tree down. They also provided great clean-up which my family and I really appreciated.

I have made numerous calls (since April!!) to this Company to remove a tree branch that I am required to remove due to safety issues to my house. No show- no call on any of my detailed messages. When I finally spoke to someone-I was told they had a”faulty” answering service and they would be out by week’s end. That was a month ago. Forget it. They don’t need your business.

First off I would like to thank Micha for being so knowledgeable. Birchcrest tree and landscape is the company to go to for all your landscaping and tree trimming needs. Howie Came over and trimmed three crabapple trees in my backyard and did a wonderful job. He was extremely polite and efficient! Thanks again guys for outstanding service and a great experience.Steven D’ambra