Stopped in with a small issue with a desktop. Josh help me repair right in the show room. I was in there less than 10 minutes. Two thumbs up from me.

Simply the best. Very accommodating, professional, knowledgeable and know how to fix things. Ive been using them for 27 years to build multiple computers, sell me appropriate accessories and fix things microsoft updates ruined, along with virus removal.No need to go anywhere else

Been with them since they were located by Highland Hospital. Ex knowledge & great care.

Overall, I would recommend them. They are knowledgeable and their products priced fairly. Perhaps, you might save a few dollars with Amazon, but I believe in supporting local businesses when possible. In my experience, they provide a reasonable guarantee of their work. I find almost all the staff friendly and patient.They custom made my desktop computer and I have been happy with it. They also will recycle your electronics for no fee.

Two different times over the course of a week they received calls wanting to buy a new system. And no call back for over a week after the first call. I have built MANY systems from thier business as well as bought many parts over the many years. I guess the little guy doesnt matter now that have gotten big. Ill take my business elsewhere.

They did nice work in a reasonable time frame and at a reasonable cost. And they didnt try to up-sale me for something I didnt need for a repair i brought it. Because of that, when i need a new machine, ill go to them instead of Best Buy, etc.

Great service and nice people! Turnaround was quicker than quoted!

The go to place to get your computer right. I had Microworx build me a new computer and I was very pleased with what I had built and price.

This is a great place to buy computers, have your computer fixed, and ask questions. I enjoy doing business here and I trust their opinions.

Ive brought my PC in multiple times for repairs and upgrades and the staff at Microworx is always very helpful and respectful.

Very knowledgeable, flexible, and accommodating. Highly recommend!

Theyre incredibly knowledgeable about all computers and as someone who isnt handy with tech repair I feel really good about bringing my stuff over to Microworx when necessary and buying my laptops from them.

Its always nice to buy local and this place has everything you need to build your own pc, also if you need some older ram they have an awesome collection of old ram for cheap.

Staff was super friendly, called me and told me what was wrong with my computer, and told me the different options I could go for with data recovery and repairs. Would definitely recommend!

I have been a customer of Microworx since they opened back in the 90s, and have always received excellent service. It doesnt matter if I needed a part or a complete computer or just some advice, I am happy when I leave.

This group is amazing!! Ive had a lot of different computer issues over the years, including a hard drive crash. They have always solved every problem and can explain whats going on in a language the ordinary person can understand. The prices are great too! Id never buy another computer from anyone other than them. For about the same price, you can get a computer built to your specifications. So why order one online and have to try to figure it out yourself? Definitely recommend 100%!

Very helpful and responsive to calls and inquiries regarding products. Picked up a new GPU recently and had a great experience in store

Great place ... Talented staff ....

Great service. They had exactly what I needed and could answer all my questions. Also very friendly.

Very great selection.

Very friendly helpful staff.

Jeff and his team over at Microworx have helped me through numerous issues with my previous laptop and just today Jeff personally walked me through a quick repair for Outlook on my Surface Pro 6. They are personable and do excellent work. I cannot recommend them enough!

Always liked going there when needing computers or other things such as cables or the usb to serial cable I bought today. People are very helpful

Very patient & helpful!!!

They did a beautiful job repairing my sons laptop after the battery had quite a spectacular failure. It looked good as new and worked great. I honestly thought the thing was toast, but now its got a few more years of service.

These guys are awesome, I come to get a quick quote from them in store and next thing you know I’m standing there For a hour with the guys and they are showing me all the new cool stuff like a monitor in the side of a pc case. Love these guys and they will get all my computer work. Thanks guys for being the best.

Ive had two problems with my laptop, one of which was bizarre, and they fixed it up like new. Great place.

Good for buying small computer parts (cables, thermal paste). Bad for buying GPUs as they sell at scalper prices (3080 at $1100 and 3070 at $800).

We have worked with Microworx for years and they have always provided prompt, professional service at a fair price.

$50 JUST for a diagnostic - thought the price was high because Id get premium service, but I was very wrong.The guys at the shop tested ONE thing, and then told me my PC was broken. They then blamed me for bringing in an older PC as to why they couldnt fix my problem because the motherboard was too old to test with and they didnt have a similar motherboard. Its a little older, but that shouldnt be a problem.They also said my CPU is incompatible with my motherboard - Ive been running my PC for 4 years just fine. They didnt even check if there were bent pins, they only said possible bent pins. For those that dont know, to check if there are bent pins is only a quick magnfiying glass check away. I guess they were too busy to check.Very dissatisfied with their service.

Just got my Alienware computer back and they did a great job. Didn’t cost too much for the parts and work. Great prices! A little fanatical over exact mask placement, but great works trumps the customer having to be right lolTo the people complaining about how long it takes to get parts ... that is not their fault. Blame the shipping companies and COVID. America doesn’t have many parts currently because of COVID, so everything has to come from China. Takes a long while current. Be patient, they’ll do great work for ya. Go to another company and possibly get screwed over. 💋💋💋

Very helpful folks, and great customer support

Great owners, staff, and products

Staff was very kind, informative, and willing to help. I came to Microworx, because my Dell Inspiron (touch screen) was cracked. Although I decided not to buy a replacement screen, because the price of it would have been just about half of what the laptop was worth (its very difficult to find replacement screens for my laptop), they were still helpful and gave me lots of options for what I could do moving forward.

I couldn’t afford the prices but Marlene is so patient with me when I was trying to find the words to describe my problem! I never had a laptop fixed before so it was hard to explain!Very informative!If I ever had to have something fix, I’d call them.

Great service, helped me out above and beyond when another computer place butchered my pc

Great service. Also they have lots of parts in stock!! Recommended to everyone. Find everything I was looking for.

Microworx is our go to for anything technology related. As a business and private consumer they have knowledge that is not matched in Rochester, they are fair, and more importantly honest. Do not hesitate, you will not be disappointed.

I went into Microworx seeking parts to upgrade my computer. The service guy, Jake took an extended period of time explaining all of my options so that I could make an informed choice. I have been buying computers and parts from Microworx since the days of the Done Arena Computer Show and Sale in the late 90s and I have always received the same great level of customer service.

Had them upgrade my gaming PC with parts I had purchased online. I spent about 1100$ on various parts and had them install it. Everything works ok.

Brought my gaming PC here after it wouldnt boot up. Had a one day turn around with fantastic service as well as very fair pricing. I would highly recommend this place for anyone with any computer issue. Love these guys Im never bringing my PC anywhere else for service

I had them build me a great graphics and gaming PC back in 2014. Ive only needed support 3 times. And twice it was fixable over the phone. We are getting ready for our next build, and are coming back. Cant say that about other experiences when purchasing computers at big retailers. Be technical, or try your best to tell them here at Microworx what you need or want it to do. Great customer service is hard to find in a single focus shopping experience before and after. I TRUST them. They have it.

Microworx has been my favorite computer store since they opened years ago. Just now their very kind staff solved a laptop problem that had put me into a full-on meltdown! They fixed it on the spot, because they are generous and caring people, in addition to knowing all there is to know about technology! I will always be their customer, and recommend them to all!

Took my laptop there for repair, as it would not boot up. After having to contact them multiple times to check on status of obtaining the data off of the hard drive, making 3 trips to store I did get the data but, the laptop was returned to me in pieces, missing screws, and I never received a clear answer to what the problem was.

Experienced PC builder here. Microworx fixed a new build within the hour of me bringing it in. Super fast. Super friendly. Price for labor was reasonable. Better selection of parts than most other stores. Best PC repair shop experience I have ever had.

Jeff helped me out on a last minute hardware need. He went out of his way to help me out. This was my first ever purchase. His store is extremely clean and organized. Would absolutely recommend!!

Very knowledgeable and easy to work with during the Covid virus.

They replaced my digitizer on my Asus PC and was able to get a new one from a seller that sold original ASUS parts. Had to wait for the part but after that it was quick service. People are friendly and knowledgeable. Safe environment during COVID-19 by always wiping down equipment with disinfectant wipes and keeping the customer service area clean. During the COVID-19, they still worked on computers as customers had to go to the back of the building to drop off equipment and the CEO was there to write up orders and gives estimates. Top notch service. I’ll be calling them Monday for a quote to update my Mac’s graphic card.

My laptop got damaged just a few months ago. I was short on budget so I cant buy a new device. For this reason, I searched for services that can repair it at a very fair price. Luckily enough, I have found out about Microworx. They definitely did an amazing job on repairing my laptop and making it work as good as new.

Dealt with a small hardware issue free of charge, as it only took them a few seconds to fix. Really great staff thats very friendly. Helpful place for people that know nothing about computers to those that have some knowledge but just need some extra help.

So If you run a small business and seriously depend on your computer and then you decide to upgrade that computer - Dont take Zanex Just give microworx a call they know what you need - simply the best

They did some work for me to get a new BIOS installed so that my motherboard could recognize my new processor. The work was done in a timely manner, and for a reasonable price. They even cleaned up my case a bit before returning it to me (it was quite dusty when I brought it in.) Couldnt ask for better service.

This place is wonderful. The staff is very friendly and helpful. I came in their with a dieing external hard drive, and they were able to get the data off and put on the other external hard drive that I bought from them in just 2 days. I definitely recommend this place.

I came in needing a new 650W power supply installed and it was 30 minutes before close, but the technician still said he could do it and got it back to me within 15 minutes. Perfect cable organization and labor was not too expensive. Also the guys are really nice and help explain the more complicated parts of a PC.

This store does it all, with fantastic services to back up their sales department.

A zero pressure place to buy a computer! I had no idea what I needed but I knew what I planned to use the computer for. Traub showed me some options and was able to answer every question I had. He even looked up what I needed to do to get the computer working with my AT&T wireless account. He then left me alone to play with the various options. Im very pleased with my purchase and the relaxed atmosphere at Microworx.

Super great customer service. Will not hesitate to come here if I have any questions about my PC.

I had a great experience at Microworx. After spilling coffee on my laptop, I took it over to them fearing the worst. Dan did an amazing job fixing it as well as walking me through everything along the way. Its working even better than before! Dropped it off on Friday and had it back by Monday. Definitely would recommend them for computer repair.

Friendly. And they recycle at no cost to you

This business is great. I was having trouble with my desktop and called to have the unit inspected. Traub recognized the issue right away and explained the problem to me. They could have easily taken the PC overnight and charged me, but they are just not that kind of company. Their honesty and personal touch is something you will not find with big box stores. Highly recommend Microworx for any IT need in Rochester.

The best place in Rochester for down to earth helpful and friendly support. If you want to find someone who cares about your problems, takes the time to listen, understand and help. This is where to go.Latest and greatest products. Amazing prices. A lot of experience.Best computer store in Rochester

Staff is very friendly, helpful, and knowledgeable of their products. Highly recommend and will go back if needed.

The staff here shows a real commitment to fixing computer issues. Very friendly and professional!

These guys are awesome. Extremely helpful, and personable. I had a great experience with them, and will now be using them for all of my computer needs. Thanks guys!.

Nice job with the computer, Blake and Traub!! It is humming along just fine - better than it has ever worked before. I very much appreciate the new cabinet as well. Best wishes and thanks!

I love Mixroworx. The employees are friendly and very honest, which I feel is difficult to find when purchasing electronics.Ive also gone here for repairs for my phone and memory card. They warranty their own work and they do a quality job as well!

Microworx is the best! Have been using them for service the last several years - they have helped me with a wide variety of issues, are user-friendly to me (a not-highly-techie baby boomer), prices are fair - I really rust whatever they say and do. Next time I have to buy a system I will use them too.

Honest service. Highly trained staff. Limited products in store but they will order some things for you. Their technical support staff cant be beat.

There is some serious expertise afoot and not only were they good but really patient and capable of and willing to explain‼️😀

I knew I had a serious PC problem and I remember seeing their ads on TV so I called to get more info. Then I called a friend of mine who was an IT guy from a major Rochester employer to see if he knew them. When he gave them a Triple A Rating I knew I was in good hands. And I found out that I was. Now that my New PC is back up and running top notch [and it didnt cost me an arm and a leg], Id gladly recommend them to anyone with a PC issue who was looking for top quality work at a fair price.

I had a positive experience at Microworx! They responded with solutions to my problem more quickly than projected, and provided workable and low cost recommendations.

Knowledgeable staff, nice selection on hand and can get customized configurations

Incredible customer service. Their patience while diagnosing my desktops incompatibility in components was far beyond the call of duty. Cannot say enough how great my experience ended up being despite complications!

I called with a very strange issue, initially they had no idea how to fix it, but within 20 minutes they found an answer and it worked. Thats what I call good customer service.

Microworx was terrific to me when I came in yesterday with a nonfunctioning laptop. They were kind, helpful & fast; I really appreciated them and definitely recommend!

A great local spot in Rochester to go for computer parts and service. Microworx has prices on par with the best online stores so no need to wait when you need something. The owners are around to help and everyone who works there is very friendly and knowledgable. I am very happy I found the shop. Thanks for the help today David, you guys are the best!

Microworx saved my phone and all my data. They were very professional and did a fantastic job. Its great having Microworx as a local resource.

Greeted sunnily and listened to carefully. Altogether a great service.

Custom computer made on budget and they have saved me countless times with their great service. Love the whole team at the store great to talk with and setup a computer for my grandparents so they were comfortable with using the computer. I only go to microworx, and refer all my friends.

Great service and great peopleThank you again!

I continue to buy computers from Microwork--mainly high-end, gaming/workstations. They have been outstanding in answering questions and quick turn around.

From building custom or purpose built computers to supporting and repairing products that are current or legacy, these guys do everything and they are fantastic! They do inside and outside service for businesses and home customers, and they are absolutely outstanding, especially with their customer service!

Really good price and they treat you very nice the only spot I will come to get my laptop repair recommended!!!

My family has always trusted this business for computer service. What is different about Microworx is Honesty. Ive never felt pushed or prodded in any direction, but have always been offered earnest, genuine advice, with efficient and pleasant service

Very knowledgeable and friendly staff!

We purchased two custom made computers from here, and have been happy with our purchase. Good service and competitive prices.

Jeff and his team at Microworx always take great care of all my computer needs when I have office failures or drop my laptop... again! They have been real life savers too many times to count!

Have received great assistance and service for 10 years. Especially grateful to Tom for recently going beyond expectations to arrive at a solution for my computer needs.

Staff very friendly, make communication easy, provide helpful explanations to those of us with limited computer ability. Recommend highly!

Good place for computer repair, parts, or a custom build. Staff is knowledgable, and prices are fair.

When I need computer equipment, accessories or service, Microworx is the only place I go! Their ‘service after the sale’ philosophy keeps bringing me back. Whether I call in with a question, stop in with my laptop for a quick ‘look see’ or deliberate over replacement equipment, I can count on the owners and their knowledgeable staff members to provide patient, attentive service. Thanks a million Kay and team!

I have made phone calls and have stopped by Microworxs with computer issues. Staff is friendly, knowledgable and helpful. I also bought a printer here.

Huh???? Brought in our iPad that wasnt charging. We told them that we had used several power cords and couldnt get a charge. A rather surly woman asked us to go get one of the cords so they could check it out. We returned with a cord and she then told us they dont repair iPads because they do not have a tech who could do that. Why didnt she tell us that up front after she made us leave the store and then come bacK? Poor attitude and service. Used to be our go to place but no more.

I have been going to Microworx for years. I have purchased laptops from them and go there periodically for maintenance and service and I have always been very pleased with the service that they provide. Keep up the great work Microworx!!!

Genuine, detailed, incredibly attentive, generous service! I have my own business, and the right support is everything. Im feeling very relieved to have discovered Microworx.

I have gone here for years. They do great work and they are the nicest people! Their knowledge and expertise are impressive.

We have used microworx for over 15 years for our home offices, retail stores, and for personal equipment as well. We started using them when we had viruses on our PCs, and then started buying all of our equipment from them as well. New units, laptops, monitors, all in one printers and more. The turn around time is very fast, the people there are friendly and very helpful, and they are affordable. I highly recommend them.

Once again this user-friendly organization got me out of an apparent jam.Kudos to Dave, Dan and the entire crew for their patience and persistence

They build a powerful, very competitively priced system earlier in the year and I am very pleased. Today I needed to replace a USB Hub and they had just what I needed, very convenient.

I was out of town for work and desperately needed a laptop compatible to some really old PCMCIA cards. The owners took a personal interest in my problem, and were able to work with one of their techs to assemble a great computer from several old laptops that were lying around their shop. I have never received customer service this great! Thank you, Microworx, I couldnt have gotten the job done without you!