Took my truck in for a recall, oil change and driveline fluid exchange. There was some initial confusion about pricing. I spoke with Tim the service manager and he listened to my concerns and honored the pricing. When I picked up my truck David apologized for the confusion again. It was my first experience with West Herr. I will not hesitate to have future service done there and when it’s time for a new truck, West Herr will be my first stop. Thank you both
These people are always reliable. They fit me in for emergency service when the other guys would not.
Purchased maintenance supplies and parts department was very helpful
Was not to happy that I have to return because they needed a part that I told them I needed when I first made the appointment. Made this trip kind of a waste of my time.
The staff was 110% professional and never pushed or tried to over sell anything.
Top level service!
Great service, friendly and thorough
I was in and out on my 20,000 mile maintenance service in under 1 hour. I have never been in and out of a service appointment that quick before.
Great service! Very friendly and helpful
Fast and friendly service!
Great Family Operated Business !
Very professional treatment