Went to Vesas today for an inspection and experienced some of the nicest, kindest, most professional Auto experts. My service was done in record time. But what really struck me was the overwhelming kindness exhibited by those working at Vesas. Humor and kindness go a long way in the world. I will definitely bring business here and highly recommend.
Vesas is awesome. They take good care of my car every time I go there. They are my top choice in Rochester. They go above and beyond to make sure their customers are happy. I appreciate them helping me out in a pinch, and for all the times they have taken care of my car. Thank you so much!!
The best mechanics in town. I speak auto, meaning I understand automobile language to a good detail. For a car thats been sitting for a month and Firestone claiming an engine replacement, was narrowed down to a sensor and got the vehicle back on the road the same day by these people. It was nothing less than a miracle. Excellent guys, and very reasonable with pricing.They explained the entire process and parts they replaced and why they had to do so. Mechanics usually claim their experience, but these people show in their work.Highly respect them and very highly recommend them.
I was told I would need 4 new calipers (and when I asked why they said they were all leaking brake fluid which is just not true) and 4 brakes - my rear tires were not taken off by the shop. Taking advantage of a single female coming in alone is an absolutely unacceptable business practice. I do not trust them. I did not need brakes or calipers to pass inspection. Thieves. Shame on you.
Weve been bringing our cars to Vesas for about 17 years now. They are very honest, friendly, and explain things clearly. When a car is no longer worth fixing, they tell us! Great shop. And as a woman, I have lost track of how many shops have been condescending toward me. Not Vesas!Very professional. Highly recommend... although I do miss the shop dog!
Vesas is amazing. I go there for oil changes, routine wear and tear stuff like brakes and rotors, and for all the big and little jobs in between. They seem to be able to fix anything and everything!Ive got two Dodge minivans (05 and 2012) with more than 100,000 miles on each that both run like dreams because Vesas gets the job done for a great price.Josh and Larry provide excellent customer service at the front desk AND they go above and beyond to explain the what and why of any repairs. If you need work done on your cars, give Vesas a call! You will be happy with the work.
1st and foremost--HONEST! Super friendly, and professional. After dealer tried to charge for things I dont have I looked up my car fax info and Vesas popped up number 1 highest stars. Not far from home with that old school country mechanic vibe everyone knows and trusts! Performed my scheduled almost 90k mi routine maintenance in a timely and affordable fashion. So much so that I have already scheduled the next and final things. This said I forsee my car being regularly serviced, inspected, etc. at Vesas. Proud to recommend, and Id say 5 stars is too low. When you find a good mechanic shop, you just feel more at ease!
Good People, Great professionalism, and most importantly honesty.These dependable folks are the only service team that I want to work on my vehicle.You can trust the good folks at Vesa and I highly recommend you give them a try.
A great local business. They will do what they can with their schedule to help you. Multiple times they have done something quick for me in a time of need. I’ve literally been driving called because something is going wrong, and have given me advice. Don’t expect an oil change on the spot because they do have a schedule they need to follow. Really just a great and friendly place.
Where to begin! My mother went here and said the office is a warm welcome and they are always pleasant when anyone walks in. They will help you make things work logistically however they can, with an honest diagnosis that you can trust is exactly what your vehicle needs. They did a fabulous job, and leave you feeling confident youve picked the right place every step of the process. Shes never had anything but a positive experience going here. Highly recommend them in many ways for taking care of my mom!!
Ive been going to Vesas for years and every time I get work done on my vehicle they do an exceptional job. Most recently I had my timing belt replaced, a tune up, new rear breaks and a bunch of suspension work. I also had a check engine light on and a problem with my all wheel drive that they diagnosed and fixed. The staff is always super friendly and accommodating to my schedule. I was also able to get a loaner vehicle so I wasnt forced to sit waiting at the shop until my vehicle was finished. Id highly recommend supporting this locally owned and operated business to any of my friends or family. Every time I have had auto related work done by them they get me in and out with a pleasant experience and I feel treated like I am family! Thank you for your wonderful service
Vesas Automotive always provides great service. Service and cost are clearly explained. Options are offered, when appropriate. They do all the work on my vehicle. I highly recommend Vesas to anyone needing a great car place.
Helpful, fast, reliable.Looking forward to doing much more business with Derick from Vesa automotive
Outstanding ! Great prices, with scheduled oil change, in and out within 1 hr. Service is superior. Friendly.
This review is long overdue.... Ive been going here for years with multiple personal cars and trucks. Everyone at Vesas has always been honest and thorough, and the service they provide is fast and hassle-free. Theyve been willing to go the extra step to help when Ive needed it, and they dont overlook the little things (like reset my new-to-me trucks electronic engine oil-life monitor after the last change). I definitely recommend going here.
I went here with 4 brand new tires. They had me in and out within 3 hours. May have been backed up a little bit. But great service. Will always recommend!Thanks guys!
Vesas was able to open an oil cap that the oil change place could not. They diagnosed a loose heat shield an fixed it for under 20 bucks instead of replacing it and sending me to the poor house. Thumbs up for Vesas!
Great service as always! A Rochester original. Very reasonably priced service and quick too. 😀👍
They keep it 100% on what your car needs are. Never steer me wrong.
I was recommended to this company several years ago by my Uncle. I have had at least 7-8 vehicles of my household in for repairs over the years. When my Mom & Younger brother moved into town, I recommended them & their cars have also been in. I bought my Dream Car a few years ago which revealed a Major Repair I did not know when I bought it. I brought it to them, they made some great suggestions, went outside the box to have it fixed at the lowest cost to me personally, made the repairs & it DRIVES AWESOME NOW!! SOOOOO HAPPY 😃!, Their Professional, Informational suggestions have always been on point & always in “My Best Interests,” even when being brutally Honest about vehicle repairs. They are like family members to me & several members of my family!! So Awesome to have people I can TRUST! You will be Satisfied with their Business!! 1000%!!
Amazing service! These guys are very knowledgeable and professional. They serviced my truck super quickly and it was ready before the quoted time. Reasonable prices and their service made me a happy customer that will return the next time I need anything and recommend them to anyone
The people at Vesas take great care of my car and never do me wrong! I trust them implicitly for almost 4 years now. I highly recommend them!
Their service was amazing. They even work with you which was shocking. I will recommend this place.
I got lucky and discovered Vesas soon after moving to Rochester and took my car there ever since. They are friendly, very responsive, honest, have great communication, and do great work. When Im out of town and have to get work done at a chain store, Im quickly reminded how great Vesas is.
Ive gotten work done here a few times and they certainly fix what needs fixed. Beware: One day I was getting work done at Vesas in spring 2020. I was told I needed new brakes, rotors, and that my front stabilizer bar was cracked. About a month ago (January 2021) I brought my car to my-Tee auto to fix my exhaust and get an annual inspection. They passed me (brakes and rotors were fine). They also cared enough to show me my stabilizer bar and point out that there was nothing wrong with it. If youre not an auto expert be wary of Vesas.
Vesas Automotive has a great team. They are Positive, Professional, Knowledgeable, Corteous, Reliable and Trust-Worthy. What excellent service I received there! I cant over emphasized how excellent and reliable this team is. If ever in your lifetime you have not had good services or felt cheated from serices you thought you should have had, it is simple because you have not gone to Vesas Automotive. It is just this simple. You are missing and loosing out not to have been to Vesas Automotive!
Great people who clearly pride themselves in the work they do and the customer service they provide. I go to them for all my work and recommend them to anybody
I can’t say enough how appreciative I am of Larry & the shop. They squeezed me in for a repair today when they were already pretty booked up, knowing I couldn’t go a week driving around with a frozen caliber (especially driving my young kids around). I dropped it off on my break at work and it was ready when I got out. They were able to diagnose it, contact my warranty company and complete the repair in 5 hours flat, with no notice and without ever working with me before. I will definitely be using them for any future repairs I may need and will definitely be recommending them to anyone that asks. Thank you so much, again!
Very accommodating with appointments. Knowledgeable staff to fix your vehicle would highly recommend
They were able to diagnose and fix a problem Id been having with my steering that 2 other shops had took my money for and said problem solved but wasnt! They kept in touch with me every step of the way and my truck has been riding great ever since! I was surprised one of the guys called me today to make sure everything was good. No one has EVER done that! Wish Id found them sooner! Theyve got my business for sure and will reccomend them to anyone that asks!
Never a problem these guys are the closesto dealer
A very professionally run shop. The staff was knowledegable and good at explaining the repairs. The communication from beginning to end was superior. Ive had two large repairs done there and both were done as described and schedule. On of these repairs went more quickly then they planned and they reduced my price significantly. Super guys doing super work with lots of integrity..
The reviews reflect the business! And just like most of the reviews, it’s always a nervous thing going somewhere new. But I do recommend... Thank you!
I highly recommend Vesa’s Automotive because they have proven their trustworthiness and reliability on multiple occasions. The owners are transparent, informative, and helpful in making appropriate recommendations based on my individual situation. They truly put their customers first and for that reason I am a loyal Vesa’s Automotive customer.
No matter when I call I get in. The service is awesome. Great group of people.
The most honest and convenient mechanics that I have ever gone to. Ive been going here for over a decade bringing a total of 6 different cars and have only had the best experiences. The team at Vesas are extremely knowledgeable, informative, and always straight. They also offer loaner cars and have a comfortable waiting area.
Awesome customer service with mechanics you can trust to do the job right. I have been going to Vesas for years and have always been very pleased with the work they do.
Went there on many occasions ! Always right on schedule, my car is always done on time and for a fair price. Derek will forever have my trust with my vehicles ! He’s simply great at what he does,
This facility and staff exude professionalism and quality. I will not go elsewhere.
I would trust these folks with my life (Though the value of my life may be suspect, it remains my most prized possession). Was referred here by a coworker when I was new in town. In short, absolutely fantastic experience. I was given accurate quotes, solid advice, education about my specific problem(s) and of course expert diagnosis and wrenching when others had failed. Wonderful stuff all around. Ill likely put these folks in my will. Just saying.
Larry is a stand up guy. Just by talking on the phone and sharing stories, I can tell how he takes pride in his work and goes the extra mile to accommodate his customers, a trait that seems to be lost in today’s world. I wish you the best and I hope we can remain in touch in the future. Best wishes, Grant
Had a tire mounted and balanced here and the experience was excellent. Reasonable prices, very friendly staff and quick service. I would recommend them and will return for additional service!
These guys were really good to me. My car broke down and I needed it fixed in 2 days when they weren’t booking appointments until a week later. They came in before opening and fixed my car before I even thought it would be done. Larry is great, he tells you what’s wrong with your car and what your options are in a real down-to-earth manner. Can’t recommend Vesa’s enough.
If it was possible I would give these guys 10stars!!!!
Went in for an Oil Change and received great service in a timely manner. Extremely friendly staff. They also recommended some fixes to my car, which was in an extremely reasonable price and timely service.
I’ve been having some battery issues with my car (amongst other things) all year, however, Josh has always been very honest and fair with pricing and what my car needs. I’ve always been weary about mechanics and services being that I’m not extremely mechanic inclined myself, but Josh and Larry are honest and genuine people and it’s the first time in my life I can say i feel comfortable dropping my vehicles off knowing they have my best interest in mind. Thank you always Josh and Larry!
Always quick friendly service! I had a major repair come up and they squeezed me in the next morning and had it done way before I anticipated. Not had a bad experience here yet!
Have been taking our cars to VESA for many years;always high quality,friendly,professional service,never disappointed
I started coming here about a year ago, and it was the best decision I’ve made. They’re honest and they don’t try to sell you stuff you don’t need. I’ve also never had to wait a long time when I bring my car in which is a huge bonus!! Highly recommend
Best garage in town, hands-down. Theyre honest, dependable, and always go the extra mile to make it right.
My husband and I have been going to Vesas Automotive for 15+ years. Service is great! Repairs are done right the first time, and our cars are most always ready the same day. Atmosphere is clean and inviting. Larry and Josh inform us way in advance regarding any service that will be needed in the future. We recommend Vesas to anyone looking for excellent car care.
I sat down to write this review and realized that weve been going to Vesas for about 5 years now. Wow. Time flies.When my husband and I moved here, not long after we had some car issues. On a whim and only one recommendation we called up Vesas and got an appointment. Their waiting room is clean and doesnt smell bad. Theyre friendly and ready to help you when you walk in. Very well informed and educated in their field of expertise. Great communication.Since then weve almost strictly used them for all of our needs (My husband refuses to buy a new/new used car, he prefers older junkers *sigh*)They have always been very fair, upfront, honest and very helpful.Best customer service. I have never felt jerked around by them. Josh and Larry are good guys doing the community a great service.I will continue to bring my business to Vesas and they will always be my number one recommendation when people are looking for auto repair and servicing.
Waste of time, Derek is very unfriendly and unprofessional. Would not recommend!!
Ive been fortunate enough to get to know Josh and quite honestly look up to him as an aspiring professional in the early years of owning my own business. Josh and Larry will not only get you in at a time thats convenient to you, they will inform you on exactly what your vehicle needs and when it needs it. Without taking advantage. Every experience Ive had with them has been comforting, informative, and budget friendly.
I was honestly TERRIFIED to deal with another mechanic after going to the same place for 25 years, but, my trustworthy local mechanic always has a one to two week wait to even look at my car. I called these guys today and I have an appointment for tomorrow, being as skeptical as i am, i read all of the reviews and I am expecting a great experience!
Had a great experience here recently. Went in for an oil change, and they noticed something that I had noticed symptoms of also. They were able to do that additional work while I was there and finished earlier than the time they promised. Good prices too. Overall a really good experience.
Originally went to Valvoline for my inspection and all they did was try to up sell me on a bunch of unnecessary work only to fail me for a bad exhaust manifold gasket. Found Vesa’s to get my gasket replaced and inspection taken care of, they were able to get me in quickly and found no issue’s. They were friendly, helpful and made everything very easy, will be bringing my car here from now on.
I dont typically write reviews but I feel like theyre helpful to contribute to for services like this: I called around a bit to find a place for new tires and Vesas seemed to be the most professional, responsive and reasonably priced. Dropped my car off a couple days later and picked it back up that same day - new tires feel great! I definitely recommend them :)
Vesas Auto is one of the best mechanics in town .Very reasonable pricing and they really pay attention to the finer details. They are so good they have kept my 20 year old Volkswagen Beetle on the road. I have been with them since the 90s and would not go anyplace else.
I trust Vesas to give me an honest estimate and they also do good work. Had them install a CV axle recently on my Honda Accord.
I get all my cars serviced here. They do a great job and are very honest.
I believe I had Larry for my guy. This man is an absolute God send. Completely understanding of my financial situation in which I couldnt get all the work needed on my car done, he was able to get me running nonetheless. I was stuck in traffic when I was trying to pick it up, so he stayed 30 min after they close to make sure I got my car back. I cannot recommend them enough, they are here to help you, not to screw you over. The prices were incredibly reasonable.
Had a good experience here. Friendly conversations on the phone and in person with the guys at Vesa; fast and efficient service; didnt feel pressured. Folks seemed both good-natured and skilled at their task, for fair prices.
These guys are absolutely wonderful. Brought my car to them after it had been making a loud clanking noise for a while, expecting a massive issue. They were so courteous and communicative, and to my pleasant surprise, the problem was an easy fix! I just recently had to have my car brought them again, and I feel so great knowing they are honest, reasonable with wonderful customer service. I am so happy to have found them and will never go elsewhere. Highly recommend these guys!
Honest & affordable. Theyre customer service is top notch. I HIGHLY recommended them for any service work needed for your vechicle.
I have been using Vesas ever since I decided I wanted things fixed quickly and reliably and affordably. I never have to worry about excuses or the work being sub par. I bring my vehicles there. I bring my clients vehicles there. I always feel safe on the road after I leave.
Top notch auto technicians! Experts at their craft. Staff is all extremely friendly and knowledgeable. Theres a reason its been around so long! Highly recommend servicing your vehicle here. Fair prices and great work.
Trust them with my car.
Im writing this review because i want to compliment their exceptional services. They helped me out of a very tight spot with a ticket and wouldnt even accept any compensation. These guys provided me with a loaner car while my car was in shop just for estimation and kept shop open after hours so i can get my car back.Everyone takes money and fixes your car but they go the extra mile for you.I took a chance on them while i kept on getting run arounds from all the fancy dealers in the area. Great job guys, keep up the good work!
I recommend Vesa’s to anyone and everyone when they mention needing service. These guys are honest and fair, and there are never any surprise charges once they start work. Also their customer service is second to none! I don’t like having to pay for auto repair, but when I do at least I know I’mpaying for honest work.
Completely in awe and indebted to both Larry and Josh and the whole team; they are a seriously excellent group of people who care about customers and their cars. I highly recommend Vesas to anyone who wants honest, genuine and knowledgeable service whether the need is a small oil change or an engine re-vamp!
When we moved to Rochester a couple of years ago we needed to find a mechanic shop we could trust to regularly service our vehicles and this place was it! Staff is knowledgeable and genuinely wants to help. Prices are average and they are usually busy but always seem to fit us in..they have a courtesy vehicle if needed and tell you if they noticed things are started to wear so you can budget in the repairs instead of being surprised with a crazy bill! Thanks Vesa for help keeping us mobile!
Awesome service ... Vesas has been servicing my cars for many years ... always honest quality service .... reasonable prices plus a ride to work ... highly recommended
Great shop. These gentlemen where professional and courteous. Mr. Beardsley arranged for a tow for me at no cost when my car broke down. His shop was swamped with work and he was sorry he could not squeeze me in on such short notice. Great place. They have earned my business.
We have always had excellent service at Vesas. They are very skilled AND they treat you like family. I would highly recommend them.
The folks at Vesas are kind, reliable, friendly, and knowledgable. They dont do unnecessary repairs, they discuss the issues and options with you and allow you to make an educated decision regarding any maintance they suggest. They send friendly, useful reminders. Their waiting area was recently refurbished and is a clean comfortable place to hang out/work while they work on your car. They work hard to fit you in when it best meets your schedule. Josh is my go to car guy. Thanks Josh!
Been getting our vehicles serviced at VESAS for at least 15 years. Very friendly staff, excellent at their work. Always has customer focus. Just had my vehicle serviced and was quoted a price. When I picked it up, cost was $50 less because they found a way to clean up and preserve a part instead of replacing. Highly recommend!
Ive been taking my car to Vesa for years. A couple of times when I was in desperate need they blessed me without even charging me for what the did. They lifted my burden from me. Their work is excellent and very much worth the cost. They are reliable, honest and thoughtful people.
Amazing experience at Vesas! Everyone was very accommodating, helpful and non-judgemental. So beyond pleased with my service and would highly recommend them to everyone!
Came in from out of State with an issue with my car that happened as I was in transit. They took a look, diagnosed the issue, and I was on my way within a couple hours. Also, the staff were really nice, everything was so straight forward and I certainly thank them for their time as I had very little of it when passing through on a business trip.
Took my car here last minute after the Monroe Muffler down the street wanted $500 for a new battery! Turns out the problem was my starter due to a leaky transmission line. These guys fit me in on a busy day to diagnose the problem, and then were able to get me into their schedule the next day to have everything fixed. They are professional, courteous and very customer oriented. I will definitely be going back and highly recommend them!
Excellent service, fast, and good price. I will be coming back.
Very nice staff, I only had an inspection, but will definitely go back.
Hey Out There, Any one who owns a vehicle. .....when //if you need service, do your self a HUGE favor and try Vesas Auto motive Shop. The staff here will give you Fast, Efficient, Friendly service. Your vehicle will Thank you. And, you will also be happy. If possible, try to call ahead, as Vesas tends to be Very Busy.
Excellent : People & Service-Larry was personable and with every phone call he made I could tell that each customer had been a long standing relationship. He spoke to them like family.Time: 20 Minutes!-Called an hour an a half before they closed and they had me in and out within 20 minutes for a car inspection!Frequency: I will definitely come here again and I would suggest them to any person in need of automotive repair!
First time customer at Vesas and I will definitely returning in the future. Fast service and reasonable prices.Getting your car fixed is not the most fun thing, and can be expensive. However, Vesas makes the experience enjoyable with friendly customer service often lost at a shop.
I dont trust my own Mother! But I trust Larry and Josh at Vesas Automotive. They are the absolute best and most trustworthy mechanic in all of Rochester. DO NOT bring your car anywhere else for service unless you HAVE to. Ive been a loyal customer since 1997.
I recently was interested in purchasing a second car and found Vesas name and number on the Carfax. I called them with the slim chance I could inquire about the car they had serviced. The receptionist was pleasant and professional and called the mechanic who worked on the car to the phone.The mechanic was also pleasant and professional and was knowledgeable to the car in question and helped me make an educated purchase on my 2008 Accent. I am thankful to all at Vesas Automotive!
I stopped by near close of business to schedule an appointment to have a slow leak in a tire looked at. Josh, Justo and the rest of the helpful team fit me right in and repaired the tire in about 15 minutes. What a pleasant surprise to visit a commercial establishment that focuses on such excellent customer service. Thanks guys! I recommend this place to anyone!
Very professional, great service, very knowledgeable, friendly atmosphere. Highly recommended if youre looking to get repairs done on your vehicle. also nice to have a honest mechanic.
Great shop to deal with; very knowledgeable and a friendly group of people. I needed a last minute state inspection, and Vesas was great about squeezing me in that day. While looking over my car, they noticed some additional maintenance that could be done. Without being pushy, they explained the situation and left it up to me whether or not to have the work done. The work ended up being completed ahead of schedule and even coming in under the price they originally quoted.
Amazing service and accommodating! I am always so thankful for the people, I wouldnt trust another repair place as much as I trust in the people and work at Vesas.
Very honest and as quick as possible. I know nothing about mechanics, but they take time to explain stuff until I understand. Always courteous and respectful. Always reasonable and such great mechanics there. Use them, you cant go wrong with them!
Great place! Larry was honest from the get go. Not only do they do great work, their prices are fair. I definitely found my place for my babies! Thank you guys, thank you Larry!!!
Very nice group of guys. Great work. What more could you ask for?
I had a great experience bringing my car here. Larry dropped me off at work and even came and picked me up. The work was done efficiently and the entire process was completely hassle free. I really appreciate it!
First time here but felt extremely welcome as soon as I came in. Explained we needed a tire patch as we had just hit a nail moments before a long trip. Larry took us in without hesitation and patched us right up. While we waited, my wife and I noticed that everyone who walked in was greated warmly and nearly everyone was on a first name basis. Very customer service oriented and I feel lucky this place was recommended to me. Thank you!
Came here for a tire issue, they were able to square me away pretty quickly. Very friendly staff also, being my first visit I was surprised at how well they knew and greeted each customer at the door some by name even! Definitely would recommend this place for repairs!
Awesome service from some really swell guys. They do honest work at a very fair rate, and they are great about communicating with the customer. This is the only place in Rochester I will ever trust with my car.
Our car broke down and needed to be towed there. They were extremely helpful, and even happy to help. They had it fixed in no time, for much cheaper than anywhere else. I wouldnt go to any other place. Amazing service.