Shane and Peter came into my Pizza Place yesterday morning and did a great job . They had to clean the ductwork, they had to use scaffolding to get to it. They were on time, did a great job, and where out of here promptly so I could open up for dinner! Thanks Guys!! A sample of before and after pics prove they did good work!

Shane, Peter and Red were amazing! They were efficient, professional and answered all my questions. The work they did was above and beyond! They are the cream of the crop! Thank you guys for being attentive and making our house a home again!

Shane and Alex Jon……all 3 were super to work with. Couldn’t do enough for us. They went over and above the call of duty! Very pleased to say the least. Great cleanup!

Had them come and clean my couch they did a great job! Alex and Red were super friendly and professional. Definitely would recommend Servpro services!!

Shane, Alex and John were more than helpful and responded to our loss quickly. They made us aware of potential insurance gaps due to the situation that took place. We appreciate their expertise and professionalism when they arrived.

From start to finish, Zeke, Alex and Hunter were professional and courtesy. Alex and Hunter did a top notch job cleaning my sectional and chair. When they were finished they cleaned up the equipment and any residual dampness on my floor. They also gave me suggestions on what to do after they left. Thanks Servpro for your amazing team. By the way when scheduling my appointment, Im sorry I dont remember your name, you were very helpful and pleasant to deal with. Thank you, Lisa L

Serv pro was able to remedy our situation the same day we called them for cleanup of our flooded basement. John came out and gave us an estimate that was very reasonable and within 2 hours of receiving the estimate ; they dispatched personnel. Zeke and Shane were awesome workers ! They worked until 7:30 on a Friday evening! They did a fantastic job cleaning up a huge mess left in our basement after very heavy rains flooded our basement and crawl space, leaving behind mud and silt and water.They were very detail oriented and left our place looking great !! We would highly recommend them to anyone that needs a clean up !!

Shane Pete Zeke and Johnathan were quick and efficient. Everything is nice and dry. God forbid I get more water damage I will call them again.

Shane and Alex were fabulous! Shane is extremely knowledgeable regarding the services that Servpro offers. Shane is very pleasant to work with. Alex pay attention to every detail when doing the work. Both were very helpful and reassuring to me during what could have been a stressful situation. I highly recommend Servpro!

We had sewage backup in our basement. Servpro sent a crew (Shane, Alex and Zeke) to clean up the same day. They came and cleaned up the horrible mess. They were friendly and explained exactly what they had to do. They were very professional.They worked quickly and thoroughly cleaned and disinfected the area affected. I would definitely recommend them. Thank you Shane, Alex and Zeke and Servpro. I hope to never have to use them again but if we ever have another problem we will definitely call Servpro.]

VERY PLEASED WITH THE WATER DAMAGE CLEANUP...THE TECHS WERE ALL VERY PROFESSIONAL.AND VERY PLEASANT. RED AND ALEX WERE WONDERFUL. THEY HELPED MAKE A UPSETTING EVENT MUCH EASIER TO DEAL WITH. I WOULD SURELY RECOMMEND SERVPRO.

Shane and Peter did an excellent job. Thorough, quick and efficient. Highly recommend Servpro of Southeast Monroe County.

Everyone who came to my home to clean up after our water tank failed was professional, helpful, and did a fantastic job! Zeke, John, Hunter, Josh, (Lisa who always called to let me know the status of when the Servpro truck would arrive). So happy with the end result. Looks good as new.

Shane and Peter were at my home on Monday, June 21. They moved my furniture back into my home after my floors were refinished following a flood in my upstairs. They did an exceptional job; were flexible, accommodating, and polite. It was a pleasure having them in my home. For customers who expect professional service, I highly recommend Shane and Peter.

Peter, Shane, Alex, were better than I expected. And I expected high quality service. I would recommend them and this Company at any time. You won’t be disappointed. They were cheerful, professional and very neat.

SHANE AND HUTER DID AN EXCELLENT JOB! VERY PROFESSIONAL, FRIENDLY, RESPECTFUL, UNDERSTANDING OF WHAT THE CUSTOMER IS GOING THROUGH NOT ONLY WITH THE DAMAGED CAUSED BY THE WATER BUT THE STRESSFUL SITUATION CAUSED BY THE INCIDENT. THEY ARE GREAT WITH DEALING WITH THE SITUATION AND BRINGING THE RIGHT EQUIPMENT TO HELP. IF I NEED AGAIN THEIR SERVICE, I WILL NO DOUBT ON HIRING THEM AGAIN.

Great Team Shane, Peter & John! Very professional, thorough, clean & polite. Would highly recommend them. It’s nice when you do have a problem like we did in our home, to have people who make the clean up process easy! Thank you!!

Shane, Zeke, Red, Alex, and Jon were very accommodating after a flood in my apartment. They took care of all of my worries and were very patient and friendly throughout the entire process. Receptionists Felicia and Santina were also very friendly and helpful throughout the entire process as well. Would highly recommend Servoro!

Shane, Hunter and Zeke did a wonderful job cleaning up after a major water problem. They worked hard and fast. They were polite and friendly. If we ever have something of this again I sincerely hope they will be there again for us.

Shane and Alex were awesome! Very helpful and knowledgeable! Highly recommend

Shane and Alex are my heroes. Perfect is good enough. Highly recommended Servpro!

Z ek and Shane arrived early .. They explained everything that need to be done tome so i understood. The immediately had a plan and proceeded to take care of my problem.They were both very sweet and friendly and profession courteous. Great workers and they respected everything in my home.They went over and above what they had to do and more .I was so happy to see ZEK again he was here before .I would most positively recommended ZEK and Shane to help everyone . They work well together and know what they are doing .Thank you for sending the best of the best to take care of my problem .Thanks to Felicia and Santina for being so sweet and understanding as to what i was going through.This is a great company with great employees. who are very professional and understanding .Thank you Jon for coming and starting this claim . very professional .

Shane and Hunter did an outstanding job after sewage backed up into our basement. They were on time and worked all day from 10AM to 5:30 PM. Great moral and they powered thought any problem thrown at them. Highly recommend Servpro

Shane, Peter and Zeke did an amazing job. Very professional, great job. Highly recommended.

Zeke, Shane, Hunter, and Alek worked on my basement after the large freezer stopped working days before and left a terrible, unsanitary mess. They worked efficiently and completely cleaned up all the damaged area, discarding what could not be saved. They then cleaned with a sanitizing solution. The men were all courteous and pleasant.

Shane and Hunter were great. They did a wonderful job and quickly. I would highly recommend Serve Pro to anyone. Like it never happened!!

Shane and Peter were amazing! On time, very professional! Did a fabulous job!!! Carpets clean, smell gone! Called to book me, I did not have to try and reach them!! Would totally recommend this company!!!!

Shane and Red were great. I found both guys very friendly, efficient, capatible and professional. Highly recommend Servpro

Shane and zee did a fantastic job. Very pmeased!!

Jon Blasetti came over to evaluate and assist with our sewage back up that occurred in our basement.His team: Zeke Allen, Shane Cameron and Peter Mcneice were professional and attentive.They took time to explain and review the process of everything done. I would recommend them for any home issues or needs. Outstanding work completed.

We give servepro many compliments. The team they sent to us to store our furniture during some restoration were fabulous!!!the crew, Shane,Peter,and Hunter we’re outstanding!! Very polite, hard working and enjoyable!!! Alway a smile and joy from them when they worked!!! Terrific representation for Servpro!!! Highly recommend them!!!!

Shane and Zeke were hard working, efficient, courteous and positive people to have in your home during a difficult situation.

Shane, Peter, Red & Hunter were exceptional workers!! Hard workers too!! Thank you!!

Red, Peter and Hunter were fantastic to work with!! They were so thorough!

The owner is a nutcase with serious anger management problems. Dont go there and especially dont park on the grass unless you want to almost get assaulted.

The Servpro East Rochester South East Monroe County Team of Shane C., Corbin H.,, and Zeke A. Did an excellent job. Very professional and efficient. I recommend that if you want the best work done call SERVPRO and ask for this team to. Thanks guys so much..

Exceptional crew.(Zeak & Pete) ProfessionalFriendly, and passionate and knew what they doing👍👍👍 110 present 🙂 satisfied

Although I dont want to ever have to use them again, I would recommend their service to anyone. They were here within a few hours, cleaned everything up, came back to evaluate, and returned to finish the carpet cleaning today. Very professional crew. On time and fast. You cant even tell that the office was damaged.

Red and Hunter were AMAZING! They were professional, very talented and fun to be around! The work they did on my home was 2nd to none! 5 stars for both of them!

Great business! Highly recommend!

Shane and Hunter come on Saturday to wipe up soot after a fire on the second floor. They were very helpful and listened to the concerns I had.

Awesome locally owned franchise. They treat every employee and customer as part of the family I will do everything in their power to assure nothing but pure satisfaction.

Shane and Zeke were great, friendly and very professional!

Shane and Alex were the greatest!

Shane and Hunter did an amazing job

Team came into home basement and did a thorough job of cleaning up fine cement dust covering everything! Personnel each were prompt, courteous and thoughtful..I especially appreciated the organization of items, allowing easy access..could NEVER have done all myself..very good value.

Call Servpro of E Monroe County for all your fire, water, mold and disinfecting needs ... with over 40 years experience they are best in class .... highly recommended ....

Very happy with Servpro after fire clean up. The techs they sent were friendly, helpful and efficient. The clean up was done in 3 days which we thought was fast considering it was the whole upper floor and they cleaned everything. Rooms without fire damaged were organized and deep cleaned and looked better than when we left! Rooms with fire damage were also left surprisingly clean and they salvaged/cleaned anything they could. We felt completely comfortable with them in our home which is important. We would recommend them to anyone for clean up needs.

I have used ServPro in the past for carpet cleaning... Just called to set up an appointment and was told I would have to have someone come give me an estimate first. Why? You should have my information already. They dont see to have my information. Put on hold. Then, gets back on line and says our focus right now is Fire/Mold cleanup... What? So now your saying you dont want my business. Why not state that 10 mins ago?

Wonderful company! Very friendly staff.

We had a pipe burst in our 2nd floor bathroom and ServPro did an excellent job cleaning up the water and drying out the house. I would highly recommend for this type of work. Employees were professional, knowledgable, and hardworking. All the work went through the insurance company. We had continued work needed that ServPro began acting as a GC on which became a bit strange when I stepped in, however everything worked out in the end. The additional work being done was very expensive (asbestos) and was billed out at the full amount even though the work was done in half the time.

I have called SERVPRO to my house numerous times. I have always received prompt and courteous service. The staff was very patient with all my questions and concerns. They have turned many stressful situations into a positive outcome. Thank you SERVPRO!

We couldnt be more satisfied! We recently had a sump pump failure the day before we were leaving for vacation. We called Servpro after work hours on a Friday night in a panic. They helped connect us to a plumber who replaced the pump and at the same time, their manager and an employee came over and immediately started the clean-up of our finished basement. Within a couple of hours they had prepared the site and setup all the drying equipment. We were able to leave for our vacation with peace of mind that we were in good hands. Our finished basement has now returned to the condition it was before the flooding. We are very impressed with the level of service we received from this Servpro branch and wouldnt hesitate to use them again if need be.

ServPro was recommended to me by a friend who was VP of a local college that used their services successfully. I had water damage to a finished basement. ServPro professionally handled all matters related to prompt, full and proper remediation. The crew was professional and conscientious. I really appreciated that the owner himself came to do a final walk-through inspection and customer satisfaction check-in. It was discovered that couple matters required some additional attention and this was handled in the same prompt and pleasant fashion as the rest of the interaction. I would definitely hire ServPro again.

Terrible customer service and terrible attitudes. I wish I had listened to my adjuster and gone a different way.Listen to your insurance adjusters and dont feel pressured to use scam artists like this company.I gave them one star because I had to. POOR POOR POOR COMPANY.Their staff even talked about how terrible they get treated. They dont even use their own people most of the time.I will never use this company again and urge each of you reading this to look elsewhere.

Had a great experience and delivered above and beyond. Highly recommend!

Great Service, and the people are even better!!

Excellent and timely service.

Good people